Quality Inn & Suites Thunder Bay Downtown

Hotels
•
Quality Inn
7.9 (1308 reviews)
61 Cumberland St N , Thunder Bay , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleaning issues
Inconsistent food quality
Overcharging complaints

Categories

Cleanliness
6.98
Mixed sentiments; several guests reported dirty rooms and sticky floors.
Service
8.95
Friendly staff reported in multiple reviews, contributing positively.
Location
8.99
Good location mentioned in multiple reviews, proximity to attractions noted.
Room Quality
7.94
Rooms were generally comfortable, but some complaints about cleanliness.
Amenities
7.47
Amenities reported as decent, but breakfast quality noted as inconsistent.
Value for Money
7.93
Generally good value, but some guests felt overcharged for poor services.
Food and Beverage
6.98
Complaints about breakfast and food quality were prevalent.
Overall Experience
7.95
Overall experience varied, with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:12

Property Description

Convenient Location
Superior Shores Hotel, BW Signature Collection by Best Western is ideally situated in Thunder Bay, with popular attractions like Port Arthur Stadium and Thunder Bay Art Gallery just a short distance away. The hotel's proximity to key landmarks makes it a perfect choice for travelers looking to explore the city easily.

Modern Amenities
From a well-equipped fitness centre to free private parking, our hotel offers a range of modern amenities to ensure a comfortable stay for our guests. Start your day right with a delicious American breakfast and let our attentive staff cater to your needs throughout your visit.

Local Attractions
Explore nearby attractions such as Amethyst Mine Panorama and Dragon Hills Golf Course Driving Range, all within a few kilometers from the hotel. With easy access to Thunder Bay's top sights, Superior Shores Hotel, BW Signature Collection by Best Western is the ideal base for your next adventure.

Ready to experience Thunder Bay in comfort and style? Book your stay at Superior Shores Hotel, BW Signature Collection by Best Western now.

Important information:

We accept cash/debit card but a security cash deposit of $300 along with room payment collect upon arrival.

Please note that we are a Pet Friendly Hotel, Pet Fee is $25+ tax and pet cleaning fee $150
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1308 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 7.95
S
Solange • solo_traveller • ca
9
Pros:

Grand et propre, stationnement restreint, bon accueil, plusieurs itinérant près de l'hôtel,

2026-09-19 • via Nuitee
P
Patrice • solo_traveller • fr
8
2026-09-15 • via Nuitee
P
Pierre • extended_group • ca
3
2026-09-14 • via Nuitee
K
Kelly • solo_traveller • ca
8
Good
Pros:

Location

Cons:

Breakfast

2026-09-14 • via Nuitee
K
Kathrin • couple • ch
9
2026-09-14 • via Nuitee
C
Christine • solo_traveller • ca
9
2026-09-13 • via Nuitee
B
Bonnie • couple • ca
5
For the same price, there are motels in much better areas of the city.
Pros:

The location is terrible. I was scared to go outside by myself.

Cons:

The price should be more in line with the location of the hotel in that it is surrounded by homeless encampments & safe supply centres. Drug paraphernalia can be found on the ground surrounding the building.

2026-09-09 • via Nuitee
L
Lorraine • couple • ca
6
2026-09-08 • via Nuitee
C
Chantalle • couple • ca
8
2026-09-08 • via Nuitee
E
Emily • couple • ca
4
Pros:

The location was good, walkable to the marina and good restaurants. We made use of the free parking, secured by a fence and monitored with video surveillance.

Cons:

You could tell that the hotel was recently renovated, but some areas were sloppy. The toilet paper holder was broken and resting on the wall, and the shower leaked/ dripped.

2026-09-08 • via Nuitee
A
Alan • solo_traveller • ca
7
Convenient location, but not worth the price
Pros:

Location was close to downtown which was useful

Cons:

you had to take stairs to get to the elevator, That does not make sense

2026-09-07 • via Nuitee
A
Andrew • couple • ca
8
Enjoyable, clean, comfortable, great staff. Will stay again.
Pros:

Great staff, modern facility, and breakfast was good.

Cons:

Only thing wrong was the location, is kind of a rough part of the city.

2026-09-06 • via Nuitee
C
Carmine • couple • ca
7
2026-09-06 • via Nuitee
C
Chad • solo_traveller • us
8
Basic hotel
Pros:

Location was within walking distance of several restaurants and the water front.

Cons:

Construction workers tracked in mud through the whole lobby and all the way down the halls on the 5th floor (where I was staying). The hotel staff didn't seem to care much since the 'big junks' of mud remained there a full two days.

Hey workers, take off your d...n shoes before entering the hotel!

2026-09-04 • via Nuitee
M
Martel • solo_traveller • ca
7
2026-09-04 • via Nuitee
M
Marnie • solo_traveller • ca
2
Dont stay here!
Cons:

There were circles of mould around the drains in both the bathtub as well as the sink. There was sooo much dust on everything that could accumulate dust. The area is not safe and there are unsavory people everywhere. Its not a place you want to walk around whether it be daylight or night. There was a smell that I cant describe but it was not pleasant. We paid $250 a night for a hotel that wouldn't be worth $100. I would never stay there again!

2026-09-03 • via Nuitee
W
William • solo_traveller • us
10
I slept well!
Pros:

The room was Huge with a Comfortable mattress! And 2 comfortable chairs with a large ottoman; And a desk chair with a large desk top. The clothes closet was large, pillows are comfortable. And Window Blinds keep the room dark. This is an ideal space for somebody needing to complete work before heading to Sleeping Giant! And breakfast was better than any others during my journey.

Cons:

None

2026-09-03 • via Nuitee
K
Kenneth • couple • ca
7
2026-09-03 • via Nuitee
R
Riesen • couple • ca
3
Slept well in dated facility.
Pros:

The staff were friendly. Attempted upgrades were appreciated.

Cons:

This is an old dated property. There's been good attempts at renovations but the building remains old and dated. The updates won't cut it. It's an old building in a slum area. Elevator is questionable - door rattles, is dented, floor lights don't work so you have to check when door opens to make sure you're on the right floor. No salt on tables. Public spaces are shabby and uncomfortable. The neighbourhood has druggies and street people - safety would be questionable after dark. Parking is an issue and questionable. We wondered if our car would be vandalized. Over priced for our experience.

2026-09-03 • via Nuitee
J
Jim • solo_traveller • ca
9
2026-08-31 • via Nuitee