Boston Marriott Long Wharf

Hotels
•
Marriott Hotels & Resorts
8.7 (476 reviews)
296 State Street , Boston , US
+1 617-227-0800

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Cons:
High price
Noisy rooms
Limited amenities

Categories

Cleanliness
8.91
Facility was clean as mentioned in multiple reviews.
Service
9.38
Staff were friendly and provided excellent service according to guest feedback.
Location
9.42
Location mentioned positively as convenient and great views.
Room Quality
8.37
Room size and amenities had some complaints but was generally acceptable.
Amenities
8.4
Positive feedback about the hotel facilities including a Starbucks but some amenities were limited.
Value for Money
7.86
Guests felt the price was higher than the value provided.
Food and Beverage
8.41
Breakfast buffet was great but limited in hours.
Overall Experience
8.88
Overall a good experience with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:11

Property Description

Prime Location and Amenities
Located on Long Wharf next to the New England Aquarium, the Boston Marriott offers an indoor pool, gym, and over 18,000 square feet of event space.

Dining Experience
Guests can savor classic New England dishes made from locally-sourced ingredients at Waterline, the hotel's signature restaurant.

Convenience and Accessibility
Enjoy concierge services, valet parking, and a market at your disposal. With a Blue Line Subway Station adjacent to the hotel, exploring nearby attractions like Faneuil Hall, the North End, and Financial District is a breeze.

Experience the best of Boston at Long Wharf Marriott - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 77.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
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Guest Reviews

8.7
Based on 476 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.88
Z
Zbigniew • couple • us
9
2026-09-12 • via Nuitee
H
Han • extended_group • us
7
2026-09-12 • via Nuitee
K
Krista • couple • us
10
Marriott has a way of making guests feel special and appreciated. We were visiting to celebrate our anniversary and they
Pros:

Beautiful facilities, helpful and friendly staff, convenient location.

2026-09-09 • via Nuitee
R
Regina • extended_group • us
10
Pros:

Location and your staff is exceptional!

2026-09-07 • via Nuitee
K
Kostiantyn • family_with_children • us
10
2026-09-03 • via Nuitee
B
Bonnie • solo_traveller • ca
10
2026-09-02 • via Nuitee
K
kendall • couple • us
8
The hotel was nice . The negatives pulled down the positives.
Pros:

Confortable rooms and great location

Cons:

(1) upon arrival, we were informed that there was a $35/day fee; (2) the WiFi cost $16/day unless you joined the Marriott club. Ive never had conditionally free WiFi; (3) parking was $73/day. In nyc recently, parking was $60; and (4) the tv had no ports for us to connect a PlayStation and the channels available must have been the cheapest package.

2026-08-31 • via Nuitee
R
Roel • family_with_children • nl
8
Fantastisch hotel, met ontzettend vriendelijk personeel, echt een aanrader!
Pros:

De locatie is geweldig, je zit heerlijk aan het water. Kan daar heerlijk wandelen, veel speeltuinen en lekkere restaurantjes op wandel afstand. Zeker ook voor kinderen. Je bent ook zo in de city center. Het personeel is ontzettend vriendelijk. Heel fijn contact voor we aankwamen en denken ontzettend met je mee over aankomst en vertrek. De kamers zijn ruim opgezet.

2026-08-28 • via Nuitee
S
Stuart • couple • gb
5
Disappointing for a Marriott
Pros:

The restaurant was pleasant for breakfast and evening meal. However, we were not trusted to pour our own orange juice and coffee. It seemed like everything was being monitored. Very strange as the cost for breakfast was quite expensive.

Cons:

Staff attitude was very different to our experience in New York. Staff were abrupt and unhelpful. We were put into a disabled room - but are able bodied. The disabled room was at the far end of the hotel from lifts. It did not make sense. We asked to change rooms and asked to be shown the alternative to the disabled room. We asked to leave our bags in the initial room while we checked out the alternative room. We were told that we had already been checked out of this room and had no option but to move to the new room.

2026-08-24 • via Nuitee
C
Cecile • extended_group • us
10
Great Location if your going to the Seaport area
Pros:

Very clean, beds and linens were excellent top quality. Shower was nice with two shower heads. Pool was nice, wish it had a hot tub but that's the only thing missing. Everything else was great. We were able to leave our bags with the concierge while we explored the city before heading back out on the 5:30 Ferry to Salem. All in all, an excellent adventure!

Cons:

Pool was nice, wish it had a hot tub but that's the only thing missing everything else was great!

2026-08-18 • via Nuitee
C
Chad • couple • ca
5
Location was great, staff were excellent. Room had a very bad smell.
Pros:

The location was excellent and staff were very friendly

Cons:

Our room had a wet/moist smell and the construction which was not posted on the website was very loud and disturbing

2026-08-06 • via Nuitee
A
Amie Semmel • solo_traveller • us
9
2026-08-04 • via Nuitee
O
OhioTravel26 • Family • Columbus, Ohio
4
A location …. D hotel
Pros:

Packed …Loud…. Bad smelling rooms , worn mattresses , rude valet service ….after paying $84 a night to valet park ….valet boy stood by my door and kept asking me questions …. For $84 a night …I’m not tipping you

Front desk was overwhelmed at 3pm check in ….only two people working on a Sunday

Trash laying around outside deck areas .

Overall this is a touristy hotel that needs a big facelift

2026-08-03 • via Tripadvisor
A
Adrienne • family_with_children • au
8
Amazing location, great for families but a bit pricey for what you get.
Pros:

Location. Kids enjoyed the pool which is open later than some pools

Cons:

Just a little meh, maybe a little dated. There was a wine glass outside our room when we arrived still there when we checked out the next day.

2026-07-21 • via Nuitee
D
Daniel • family_with_children • br
9
Excepcional Location!!!!
Pros:

Excepcional location! Right in front of main attractions and turistic places!!

2026-07-20 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-07-16 • via Nuitee
M
Melissa • solo_traveller • us
8
Nice place. Would stay again
Pros:

Very nice and close to so much !

Cons:

We were told we’d have a harbor view but it was wharf at best

2026-07-15 • via Nuitee
H
Harry • couple • us
8
2026-07-14 • via Nuitee
D
Diane • solo_traveller • us
10
2026-07-13 • via Nuitee
L
Lorna • couple • gb
10
Fabulous hotel in great location
Pros:

Location

Cons:

Stair access was mostly always locked. Works were being done to fit new escalators which will solve that issue.

2026-07-09 • via Nuitee