Sheraton Agoura Hills Hotel

Hotels
Sheraton
7.7 (550 reviews)
30100 Agoura Road , Agoura Hills , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Good location
Cons:
Cleanliness issues
High breakfast costs
Old and noisy rooms

Categories

Cleanliness
6.51
Room wasn’t very clean upon check in and reports of mold and bed bugs.
Service
9.48
Staff were generally described as friendly and professional.
Location
9.02
Location is near the event center and in a beautiful area.
Room Quality
7.47
Room quality varied, with reports of old furniture and noise issues.
Amenities
8
Some amenities available, but high charges for breakfast and dated facilities.
Value for Money
6.46
Considered overpriced by multiple reviewers, especially for quality received.
Food and Beverage
6.01
Breakfast options criticized for high cost and low quality.
Overall Experience
8.68
Mixed experiences; while some enjoyed their stay, others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:27

Property Description

Convenient Location and Amenities
Located just off Highway 101 and close to Lake Lindero, Sheraton Agoura Hills Hotel offers an outdoor pool, free local shuttle, and on-site dining, making it a perfect choice for travelers seeking both comfort and convenience.

Comfortable Rooms with Modern Features
Each spacious room at Sheraton Agoura Hills Hotel is equipped with a flat-screen TV, iPod docking station, fridge, and coffee maker. The traditionally styled rooms in warm colors also feature a seating area with a work desk and Wi-Fi access for guests' convenience.

Dining and Recreation Options
Guests can indulge in California cuisine at H2O Sea Grill or unwind with a cocktail at Liquid Lounge. The hotel also boasts a gym, business center, and a gift shop, ensuring a pleasant stay for both leisure and business travelers.

Book your stay at Sheraton Agoura Hills Hotel now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Dogs up to 40 pounds are allowed with no charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

Location

Guest Reviews

7.7
Based on 550 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 6.46
Food and Beverage: 6.01
Overall Experience: 8.68
V
Van solo_traveller us
8
2026-07-03 via Nuitee
5
588neall Family
2
No Housekeeping to speak of and promises never kept
Pros:

Having been in Hotel Sales Department for more than 25 years exprience with top hotels in Century City and Beverly Hills, I was reluctant to stay here but had lived in the Malibu area those 25 years. We actually thought the Hotel we booked was a Resonance . The facilities were recently renovated and not bad.

The area of concern was cleanliness. In our 3 night stay we never had fresh towels or sheets until we asked (more than three times.) Wet towels and wash cloths remained on the floor. I do not think we ever had anyone ever enter the room until the final night. We did not ever use the do not disturb tag. Our final night we confronted the floor maid who finally changed our sheets and gave us one set of towels.

I pointed out to my wife a water bottle cap on the hallway floor from our first night still there...and a room across from us a load of trash from a take out dinner still there.

Now that I looked more closely at their website I think it stated housekeeping and towels on request only!! REALLY!! I NEVER EXPERIENCED SUCH BAD HOUSKEEPING SERVICE.

We complained not just once but twice and on check-out Darren the Front office Manager, promised to adjust the rate. So far nothing appears on my AMX.

2026-06-30 via Tripadvisor
S
Susan couple us
9
Beautiful area!
Pros:

Loved the complimentary parking. Staff was kind.

2026-06-29 via Nuitee
I
Imke solo_traveller nl
9
2026-06-26 via Nuitee
D
Deborah solo_traveller us
8
Pros:

It was exceptionally quiet and very clean

Cons:

The first day the internet did not work for several hours. This was challenging because I had booked in to get work done.
The make up mirror did not work.
The windows don’t open. No fresh air! Ugh

2026-06-25 via Nuitee
R
Rich couple us
10
2026-06-20 via Nuitee
D
David couple us
9
Great place wish we could stay longer
Pros:

Sadly I didn’t try out the breakfast but over the stay was amazing staff always with a great smile !

Cons:

It is a little pricey wish they had military discount

2026-06-19 via Nuitee
D
David couple us
9
Pros:

Service was excellent. Staff members friendly and helpful. Food was delicious.

Cons:

Prices for a glass of wine and breakfast buffet were shockingly high.

2026-06-15 via Nuitee
B
Bryna couple us
8
All in all a comfortable place to stay friendly staff
Pros:

Location was perfect for us. Freeway close

Cons:

There is not a sign on the road to let you know about the hotel. The sign is tucked back and can easily be missed

2026-06-10 via Nuitee
B
Beverly family_with_children us
10
Nice!
Pros:

Nice hotel and close to beach for a great price.

Cons:

Nothing

2026-06-08 via Nuitee
J
John couple us
10
2026-06-06 via Nuitee
S
Sarah solo_traveller de
10
2026-05-31 via Nuitee
P
Pooriya couple us
10
2026-05-30 via Nuitee
I
Ioane couple us
10
2026-05-25 via Nuitee
S
Stanley couple us
9
2026-05-24 via Nuitee
S
Sherri solo_traveller us
1
Very unsatisfied with cleanliness of restroom
Pros:

People weee re nice

Cons:

Toilet was running as I walking in room dripping water on floor! Shrink stopper broke so sink would not drain! Mold on the sink rim and all along edge of floor in shower!

2026-05-24 via Nuitee
M
Martin couple us
8
2026-05-23 via Nuitee
S
Schilperoort solo_traveller us
1
2026-05-22 via Nuitee
V
Venessa couple us
10
Very clean, comfortable and cozy.
Pros:

Clean, comfortable beds , bar & restaurant on site and room service.

2026-05-19 via Nuitee
A
Anne couple us
10
2026-05-16 via Nuitee