Sheraton Agoura Hills Hotel

Hotels
•
Sheraton
7.7 (410 reviews)
30100 Agoura Road , Agoura Hills , US
+1 818-707-1220

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Rooms frequently described as very clean and recently remodeled
Staff repeatedly praised as friendly, helpful and excellent
Good location for Malibu and nearby attractions
Comfortable rooms and good in-room amenities (remodels, gym access)
Bar service/night service noted as excellent
Ample parking and convenient for short stays
Cons:
Reports of overcharging / double charges on credit cards
Maintenance issues: broken elevators, noisy AC units, jacuzzi not working
Exterior/outdoor areas and front entrance give poor first impression
Occasional unpleasant smells (cat litter/ice machine area, mildewy lobby restroom, hint of weed)
Breakfast perceived as pricey or not included
At least one privacy/service lapse (guest info given to third party)

Categories

Cleanliness
8.5
Rooms repeatedly described as very clean, 'Limpio' and comfortable; isolated issues noted (bed/towels smelled like starch/not clean, mildewy lobby restroom) but overall room cleanliness is strong.
Service
9.1
Staff consistently praised as helpful, friendly and 'incredible' (front desk, restaurant, housekeeping); a few service lapses reported (privacy breach handing info to an ex, slow/unconcerned response to AC noise).
Location
7.5
Good and convenient for Malibu and nearby attractions with ample parking noted, but several mentions of poor first impressions (parking lot, front entrance, walkways) and some odor issues in walking areas.
Room Quality
7.4
Many rooms described as remodeled, beautiful and comfortable; negatives include noisy/ineffective AC in at least one room, outdated TVs, occasional odd smells (cat/ice machine area) and elevator access problems.
Amenities
7.3
Gym access and bar service praised, but several amenity issues reported (jacuzzi out of order, elevators intermittently not working, unpleasant smells near ice machine, parking-area cleanliness).
Value for Money
6
Multiple complaints about overcharging/double charges and feeling the price didn't match the experience; breakfast and some fees perceived as pricey for what was provided.
Food and Beverage
7.5
Bar service in the evening received strong praise; breakfast described as basic and somewhat expensive (and often not included), so overall F&B is mixed-positive.
Overall Experience
8.3
Majority of stays were enjoyable with excellent staff and comfortable rooms, though there are notable negative incidents (overcharges, maintenance issues, privacy concern) that reduce consistency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Location and Amenities
Located just off Highway 101 and close to Lake Lindero, Sheraton Agoura Hills Hotel offers an outdoor pool, free local shuttle, and on-site dining, making it a perfect choice for travelers seeking both comfort and convenience.

Comfortable Rooms with Modern Features
Each spacious room at Sheraton Agoura Hills Hotel is equipped with a flat-screen TV, iPod docking station, fridge, and coffee maker. The traditionally styled rooms in warm colors also feature a seating area with a work desk and Wi-Fi access for guests' convenience.

Dining and Recreation Options
Guests can indulge in California cuisine at H2O Sea Grill or unwind with a cocktail at Liquid Lounge. The hotel also boasts a gym, business center, and a gift shop, ensuring a pleasant stay for both leisure and business travelers.

Book your stay at Sheraton Agoura Hills Hotel now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Dogs up to 40 pounds are allowed with no charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

7.7
Based on 410 reviews
Cleanliness: 8.5
Service: 9.1
Location: 7.5
Room Quality: 7.4
Amenities: 7.3
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 8.3
V
Violeta • couple • us
5
Pros:

Very clean!!

Cons:

They charge me double !!they charge my credit card online & they charge me at the hotel !!I didn’t realize till I get my statement!😞

2026-10-30 • via Nuitee
K
Kelly • couple • us
10
2026-10-30 • via Nuitee
A
Annabella • solo_traveller • us
5
Pros:

It feels like a safe property and it was very clean!

Cons:

The photos were VERY deceiving. It makes you think you’re pulling up to an upscale hotel but it is very outdated and was under construction when I stayed there so it did give off a ghetto look. But I did enjoy my stay.

2026-10-19 • via Nuitee
D
Daniel • solo_traveller • au
9
A great base for Malibu and surrounds
Pros:

Great facilities and good sized rooms

2026-10-19 • via Nuitee
V
Valerie • couple • us
10
Pros:

The check in guy was so nice

2026-10-17 • via Nuitee
B
Beata • family_with_children • us
9
Pros:

quiet clean room, helpfull staff , good location

Cons:

Its dated outside but still very comfy inside

2026-10-14 • via Nuitee
U
Urszula • solo_traveller • pl
10
Pros:

Personel uprzejmy pomocny, dużo miejsc parkingowych.

2026-10-14 • via Nuitee
S
Steve • couple • us
8
2026-10-07 • via Nuitee
R
Robert • solo_traveller • gb
8
Good quality hotel with great rooms but in need of some TLC in and around the building.
Pros:

Overall, the hotel was good, with good facilities and excellent, comfortable rooms.

Cons:

The elevators were not working from my floor on two occasions, with the stair wells at opposite ends of the building requiring quite a detour. The smell from the cat litter tray in the room with the ice machine on the fourth floor was unpleasant and quite a surprise that it was even there. It begs the question why they’d keep a cat in the hotel!?

2026-09-18 • via Nuitee
M
Martin • couple • us
10
2026-09-18 • via Nuitee
L
Luv • solo_traveller • us
2
Horrible
Pros:

I really did not enjoy my stay at all. The TV is really outdated and overall not worth booking again for the price I paid. Wouldn't recommend this to my worst enemy.

2026-09-17 • via Nuitee
A
Arlene • couple • us
5
2026-09-14 • via Nuitee
A
Andrey • couple • us
10
2026-09-12 • via Nuitee
H
Héctor • couple • us
10
Pros:

Muy buena atención del personal, nos dieron explicación detallada de cómo llegar a las playas, restaurantes y como conocer mejor la zona. La habitación muy limpia y tranquila, en la noche el servicio del bar fue excelente. No usamos el restaurante así que no podría opinar al respecto, pero en general excelente. Volveré a ir 😉

2026-09-10 • via Nuitee
A
Albert • solo_traveller • us
10
Best 3 days at a Hotel n a Long Time.!
Pros:

The Staff was incredible. From the Front office personnel to the Restaurant to the Clean up people.

Thanks Sheraton !

Cons:

All ws fantastic!

2026-09-01 • via Nuitee
A
Aldert • couple • nl
9
2026-08-28 • via Nuitee
Y
Youlian • couple • us
9
2026-08-21 • via Nuitee
I
Isacila • family_with_children • de
10
2026-08-21 • via Nuitee
P
Patricia • couple • us
10
2026-08-19 • via Nuitee
A
A • family_with_children • us
10
2026-08-19 • via Nuitee