Cairo Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.8 (6326 reviews)
16 Saraya El Gezira , Cairo , eg

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Professional and attentive staff
Spacious rooms with great views
Cons:
Cleanliness issues noted
Rooms are outdated

Categories

Cleanliness
8.08
Some reviews noted that the room was not clean, with stained curtains and carpets.
Service
9.99
Many reviews praised the attentive and professional service from staff.
Location
9.09
The location is seen as convenient and a good hub for exploring.
Room Quality
8.04
Some reviews indicated that the rooms are old and in need of updates.
Amenities
9.07
Amenities like the garden and coffee shops were appreciated, but some restaurants were seen as poorly managed.
Value for Money
8.53
While some experiences were memorable, expectations for events weren't always met, affecting perceived value.
Food and Beverage
8.58
Food quality during major events did not meet expectations, but regular meals received positive feedback.
Overall Experience
9.05
Overall, guests enjoyed their stay despite some issues, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:41

Property Description

Luxurious Rooms with Stunning Views
The Cairo Marriott Hotel & Omar Khayyam Casino offers luxurious rooms with balconies overlooking the majestic Nile River or the lush gardens. Some rooms even provide panoramic views of the Nile, ensuring a truly unforgettable stay.

Diverse Dining Options
Indulge in a culinary journey at the hotel's 15 restaurants and bars serving Japanese, Italian, International, and Middle Eastern cuisines. Whether you prefer indoor dining or al fresco experiences, the diverse dining options cater to every palate.

Historic Charm and Modern Amenities
Immerse yourself in the historic charm of the hotel, built around a palace adorned with antiques. Enjoy modern amenities including satellite TV, minibar, and elegant bathrooms in each guest room. Additionally, explore nearby attractions like Gabalaya Park, Cairo Tower, and the Aquarium just a short walk away.

Experience luxury, history, and exquisite dining at the Cairo Marriott Hotel & Omar Khayyam Casino. Book your stay now for an unforgettable experience.

Important information:

Please note that children are not allowed in the M Club (Marriott Club).

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 6326 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.09
Room Quality: 8.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
M
Mohammed • couple • sa
1
Pros:

الموقع

Cons:

انقطاع المياه في غرفتي اكثر من ست ساعات دون احترام العميل

2026-06-13 • via Nuitee
محمد • couple • sa
10
شكراً لكم . وفقكم الله
Pros:

الخدمات ممتازه ،نظافة المكان،حسن التعامل بشكل عام

Cons:

لايوجد

2026-06-13 • via Nuitee
M
Marek • couple • pl
9
2026-06-13 • via Nuitee
M
meshaal • couple • qa
10
كانت الإقامة جدا جدا ممتازه
Pros:

اجراءات الدخول سريعة الموظفين فندق في خدمتك ماتحصل إلا بتسامة منهم اللوبي شرح صراحه غير المطاعم في الحديقة فيو حلو
ماتملل من الجلوس هناك فندق امن جدااا
أنا اعتمدت الفندق في اي سفره لي مصر ومش خساره فيه المبلغ

Cons:

لا يوجد

2026-06-12 • via Nuitee
S
Safia • solo_traveller • fr
5
c 'était une nuit donc pas grand chose à dire - mais hotel pourrait etre beaucoup mieux
Pros:

L 'emplacement est très bien
Le personnel tres agréable et tres à l'écoute
Une partie de l'architecture très intéressante

Cons:

La chambre et sa salle de bain vieillissantes - Mal entretenue - tous les accessoires vieux (pas de prises accessibles dans la chambre - seche cheveux - fer à repasser - cafetière etc ..... Cela gâche un peu.
Il serait indispensable de rajeunir les chambres

2026-06-12 • via Nuitee
L
Lina • solo_traveller • jo
8
2026-06-12 • via Nuitee
H
Hassan • couple • us
7
Pros:

Location and architecture

Cons:

Needs updating of furnishings

2026-06-11 • via Nuitee
Z
Zachary • solo_traveller • us
10
2026-06-11 • via Nuitee
E
emad • couple • sa
10
2026-06-11 • via Nuitee
H
Haq • solo_traveller • sa
9
2026-06-10 • via Nuitee
A
Ahmed • couple • ly
6
Great place
Pros:

Location staff everything

Cons:

Reception staff not trained enough, they have to ask managers about any question u ask

2026-06-10 • via Nuitee
K
khaled • extended_group • sa
8
اقامة ممتعة وتسجيل الدخول من السيدة قمر وكذلك اسراء كان رائع
Cons:

الاكتظاظ عند باب المدخل الرئيسي وانت تسجل دخول والكل يكلمك ولا تعلم عن مسئول الشنط من مسئول الكونسيرج

2026-06-10 • via Nuitee
R
Raad • couple • sa
10
2026-06-10 • via Nuitee
A
Al masri • couple • eg
10
2026-06-10 • via Nuitee
H
Hassan • couple • qa
3
Pros:

موقعه وتعاون الاستقبال

Cons:

يسمح للزوار من الخارج بسهولة (وسلامة فهمك)، ليس عائليا ولا محافظا وفيه مناظر سيئة، وكل موظف فيه يبحث عن الرشوة والبخشيش، تجربة سيئة واساءة كبيرة للمرفق التراثي الذي فيه (قصر الخديوي)

2026-06-10 • via Nuitee
F
FAHAD • family_with_children • sa
6
Cons:

عدم اجابة طلبي غرفة في برج الزمالك

2026-06-10 • via Nuitee
N
NAS • extended_group • ae
8
A memorable stay marked by genuine hospitality and noticeable improvements.
Pros:

The Cairo Marriott remains one of my favorite properties in the city. The combination of historic architecture, palace heritage, and beautifully maintained gardens creates an atmosphere that few hotels can match. Its location in Zamalek offers convenient access to Cairo while still providing a sense of calm. The palace gardens, outdoor spaces, and stunning Nile views remain among the hotel's strongest features, while the live instrumental music played each evening near the main entrance adds a beautiful touch to the arrival experience. The staff were consistently hospitable and welcoming, always willing to assist. The reception and check-in teams were friendly, informative, and genuinely committed to making guests feel welcome. I also appreciated the noticeable improvements made since my previous visits, reflecting a proactive leadership team that listens to feedback and continuously strives to enhance the guest experience and maintain the standards expected of a leading hospitality property.

Cons:

While my overall experience was positive, there are still opportunities to improve consistency and communication. Service requests would benefit from clearer updates and confirmations, as the uncertainty while waiting for information was often more frustrating than the delay itself. Due to the size of the property, occasional service delays are understandable, but proactive communication would help manage expectations.

2026-06-10 • via Nuitee
B
BASHAYR • couple • sa
1
Pros:

اغلب الموظفين تعامل سيئ جدا واستقبال سيئ

Cons:

سوء الخدمه والنظافه

2026-06-09 • via Nuitee
وعدو • solo_traveller • sa
10
رائعة مثيرة جميلة
Pros:

فندق رائع من جميع الجوانب وخاصة العاملين وبالاخص كارلا ونهى

Cons:

انني لن احظى بدخول اللاونج في زيارتي المقبلة

2026-06-09 • via Nuitee
F
Fahad • couple • kw
9
Wonderful and best hotel in Cairo!
Pros:

Location, and the garden

Cons:

Closing the bars and restaurants early 12am

2026-06-09 • via Nuitee