Quality Inn

Hotels
•
Choice Hotels International
8.3 (299 reviews)
2036 Overland Ave, Billings, Montana, 59102 , Billings , US
+1 406-831-8791

listing image 1
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Pets allowed

Facilities

Fitness facilities
Free airport transportation
Gift shops or newsstand
Conference space
Golfing nearby
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Full-service spa
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Cook-to-order/excellent breakfast
Friendly, helpful staff
Clean and comfortable rooms (many reports)
Good location near shopping/downtown
Pool, hot tub, sauna available
Reasonable price/value for many guests
Pet accommodations for dogs (easy outside access)
Cons:
Serious cleanliness complaints in some rooms (odors, stains, mildew, dirty floors)
Ants reported in at least one room
Bathroom lighting and low commode/limited bathroom lighting
Water pressure not ideal
Confusing pet policy (cats not accepted despite expectations)
Limited cooked-egg portions for some guests
Occasional room layout issues (limited bedside surface/tight spaces)

Categories

Cleanliness
6.5
Mixed reports: many guests praised clean rooms, but several severe cleanliness complaints (rooms smelling of urine/mildew, stained bedding, floor soiled, and ants) lower this score.
Service
9
Consistently positive: staff repeatedly described as friendly, helpful, accommodating (quickly switched rooms, fulfilled requests, excellent cook/service at breakfast).
Location
8.8
Generally positive: multiple guests noted a convenient location close to shopping/downtown and described location as 'good'.
Room Quality
8
Mostly favorable: many found rooms comfortable, well maintained and of good size, but isolated issues (poor bathroom lighting, low commode, cramped bedside area, occasional ants) reduce the score.
Amenities
8.7
Positive: pool, hot tub, spa/sauna frequently mentioned and appreciated; breakfast grill/cook-to-order is a notable amenity.
Value for Money
7.5
Mixed: some guests cite good price and value, but cleanliness issues and limited breakfast portions for some reduce perceived value.
Food and Beverage
9
Strongly positive: the made-to-order breakfast and cook/grill received frequent praise and is described by several guests as excellent or the best hotel breakfast they've had; a few comments noted limited protein/egg portions.
Overall Experience
8.9
Generally very positive: many guests described enjoyable, relaxing stays, would return, and highlighted friendly staff and excellent breakfast; a minority of negative cleanliness/pet-policy incidents temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Spa Services and Recreational Amenities
Indulge in relaxation at our full-service spa, indoor pool, spa tub, and sauna.
Modern Comforts and Convenient Facilities
Enjoy complimentary Wi-Fi, cooked-to-order breakfast, and a 24-hour business center.
Convenient Location for Entertainment and Travel
Explore nearby casinos and shopping at Lucky Lil's Casino, Magic City Casino, and Rimrock Mall.

Book your stay at Quality Inn for a perfect blend of leisure and convenience!

Important information:

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 299 reviews
Cleanliness: 6.5
Service: 9
Location: 8.8
Room Quality: 8
Amenities: 8.7
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.9
D
Daryl
8
Pros:

Price

2025-10-11 • via Nuitee
W
Wendy • friends
10
Pros:

Breakfast was great

2025-10-10 • via Nuitee
M
Mary Jane
10
Pros:

Room, building and grounds very well cared for.
Staff friendly and helpful. Liked the breakfast grill a lot!!

2025-10-08 • via Nuitee
S
shirley
8
Pros:

Quiet. Made to order breakfast nice but protein servings limited. Cook provided great service.

2025-10-08 • via Nuitee
K
Kyle D. • family
10
Pros:

The rooms were beautiful but lighting in bathroom sucks

2025-10-06 • via Nuitee
G
Gail • partner
8
Pros:

Room was a good size, bed comfortable, and area was quiet. Lack of information on local restaurants/attractions. One side of bed had no night stand and very little space to maneuver between the bed, wall, and ac/heater.

2025-10-05 • via Nuitee
E
edward • family_with_children
10
Pros:

Breakfast was made to order.. if you want more then 2 eggs perhaps you go eat breakfast another place

2025-10-04 • via Nuitee
B
Brian
10
Pros:

Great and helpful staff, clean rooms and fantastic cook to order breakfast.

2025-10-01 • via Nuitee
S
Sharon
10
Pros:

Enjoyed my stay

2025-10-01 • via Nuitee
S
Steve
10
Pros:

Great place to stay. Very close to all the shopping and downtown Billings.

2025-09-29 • via Nuitee
A
Aubrey
10
Pros:

Everyone was SO friendly and nice!!! The breakfast was delicious; it was truly the best hotel breakfast we've ever had! When we first checked in, our room smelled poorly, but they switched us to a new room without hesitation! We were so thankful. The new room was perfectly clean and comfortable. We will absolutely be staying here again!

2025-09-28 • via Nuitee
R
Ramona
10
Quality Inn
Pros:

Not many hotels have pool, hot tub & spa! Very relaxing.

2025-09-28 • via Nuitee
R
Robert
10
Pros:

Clean rooms, good food, friendly staff

2025-09-27 • via Nuitee
S
Stephanie
6
Pros:

The room was so dirty. Our socks turned black from the floor, the room smelled like pee, and the couch mattress was absolutely disgusting.

2025-09-25 • via Nuitee
R
Ravinder • family
10
Pros:

Breakfast is excellent

2025-09-25 • via Nuitee
C
Christina • family
8
Pros:

Staff were really nice and put us in a great room with easy access to outside for our dogs

2025-09-25 • via Nuitee
K
KRISTIN • family
8
Pros:

Good location. Friendly staff. Quiet. Could have better lighting in the rooms, especially in the bathroom. Water pressure not ideal.

2025-09-21 • via Nuitee
C
Cory
10
Pros:

Front desk gal was super friendly. I asked for an extra pillow and more coffee and she got it right away and said if there was anything else I needed let her know . Room was large, clean and comfy

2025-09-20 • via Nuitee
H
Henry • family
4
Pros:

I was told this was a pet friendly motel, only to drive 2000 miles and find out it was dogs only! Then told I couldn’t park in their parking lot if I had my cats in the car. This will not be a place I return to

2025-09-17 • via Nuitee
M
Mark
2
Poor Quality Inn Aberdeen
Pros:

Aberdeen Quality Inn. Room stinks like mildew and urine and air conditioner is not fully secured to the wall. There was a crack in the wall visible to the parking lot. Bedding was visibly dirty and stained. Not recommended.

2025-09-16 • via Nuitee