The May Fair, A Radisson Collection Hotel, Mayfair London

Gym was great and reception staff wonderful

Great hotel in wonderful location.
Business meeting rooms excellent and impeccable service

I went was at the bar at around 7pm, discussing a presentation on my laptop. I was told that there was a ‘no laptop policy’ after 7. Ok. Weird and rude, given that the laptop was silent, but fine, I turned it off. Then, for the next 3 hours, multiple people at the bar were making video calls on speaker phone, without any intervention from management. One wonders if there is on tile for Europeans at the bar (no laptops) and one for people from places more towards the Middle East (distract people around you because of oil money))

Great location and good staff

Great central location in Mayfair, large room, very nice bathroom!

It was great for a short stay whilst we shopped and partied in london

The hotel itself is located in a great part of London, walking distance to Buckingham, Green park, the tube and Piccadilly. Nice doormen greet you ate the front, check in was easy enough and the lobby was spotless. The rooms are nice, remember this is a London hotel so sometimes the walk from the elevator to your room can get your steps in. The rooms are nice, up to date and the staff keeps them clean. Other than the rooms the fitness center was the best I have experienced in a London hotel, lots of equipment, well laid out and enough space that you are not crowded.

We’ve stayed in more expensive hotels but keep coming back to this one.

Lovely properly, good facilities and generally attentive and personable staff

Was very clean and close to many spots

Service first. Impeccable room. Excellent location for a short trip.

Thank you Irina and see you soon.

We booked here to celebrate our anniversary and I reached out to the Senior Guest Relations Manager to pre book some flowers and champagne. After initially replying he then never replied after me sending multiple emails. This left a sour start to our trip as I was unable to coordinate this. After raising this upon arrival I was helped by Akil the FOH manager and Preena on reception.(maybe spelt wrong) Both amazing - totally service focused and turned this situation around wonderfully helping me make the occasion special in the end. They took time to listen despite check-in being really busy. You get champagne on arrival which is a nice touch. The hotel itself has a very fancy lobby which means that the rooms can feel a bit more standard in comparison. The bed was EXTREMELY comfortable and it was quiet as we had a courtyard room. Bathroom was lovely with a separate bath, shower, double sink and nice toiletries. Slippers were a bit cheap looking and didn't match the hotel vibe - which is not a big problem in the grand scheme of things but when you are paying a premium price you expect premium products. Breakfast was of a high quality - thoroughly recommend the omelettes! Staff were more reactive than proactive so perhaps a bit of a skills gap here from some team members. Gym is well equipped and the spa area was really nice. The area is busy - but walking distance to lots of tourist attractions. I am grateful to Akil and Preena for making the stay enjoyable.

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