Embassy Suites by Hilton San Diego Bay Downtown

Hotels
Embassy Suites Hotels
8.8 (1030 reviews)
601 Pacific Highway , San Diego , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious rooms
Delicious food
Cons:
High parking fees
Long breakfast lines
No hot tub

Categories

Cleanliness
8.7
Rooms were clean and spacious, though some guests found issues with the breakfast lines.
Service
9.2
Outstanding service from staff like Jenisha and Angel, with guests expressing gratitude for their assistance.
Location
9.2
Great location, convenient for exploring downtown and family activities.
Room Quality
8.7
Very spacious rooms mentioned positively in several reviews.
Amenities
8.2
No hot tub and concerns about the high parking fees were noted.
Value for Money
8.2
Some guests found the parking costs excessive, but overall value appreciated.
Food and Beverage
9.2
Many positive remarks about the food quality, especially the omelette service.
Overall Experience
9
Generally great feedback leading to a memorable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Luxurious Suites with Spectacular Views

Indulge in Complimentary Amenities

Convenient Location and Exceptional Service

Experience the epitome of comfort and convenience at Embassy Suites by Hilton San Diego Bay Downtown. Unwind in our spacious suites with stunning views of the city skyline. Start your day with a delicious cooked-to-order breakfast and relax by the indoor pool or work out in the fitness center.

Join us for the complimentary Evening Reception and savor a selection of beverages. Take advantage of our business center and 24-hour reception for all your needs. With attractions like the USS Midway Museum and Balboa Park just a short distance away, your stay with us promises to be unforgettable. Book now for an unforgettable San Diego experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1030 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
L
Luis family_with_children us
8
2026-05-29 via Nuitee
K
KARLA family_with_children pe
9
Cómoda, amplio y muy bien ubicado
Pros:

La habitación amplia, limpia, cómoda. Desayuno variado y rico, personal muy amable.

Cons:

todo me gustó!

2026-05-29 via Nuitee
M
Mark Henry family_with_children ph
4
Nice location, but too much fees
Pros:

Location is nice. Just across the Seaport Village. Check in and checkout is fast.

Cons:

$75 parking with no calldown service on weekends. $25 fee per person for I don't know what for. No free water in the room, you need to pay for it. Parts of the carpet in our room was also wet, didn't bother to complain.

2026-05-27 via Nuitee
W
W6269OIpaulw Family
10
Genuinely Hospitable
Pros:

Ms. Donna was very hospitable and kind as well as a genuine representation of customer service.

2026-05-26 via Tripadvisor
G
Gerardo family_with_children mx
1
Terrible, one of the worst in my life
Cons:

Breakfast awful
Rooms awful
Staff in general waful
One of the worst hotels i have ever been.

2026-05-26 via Nuitee
D
danielcV3322BW Solo travel
10
Friendly service from Diego
Pros:

I was visiting for a conference and the valet Diego was extremely friendly and accommodating. Made a bit of a boring trip a little more pleasant.

2026-05-25 via Tripadvisor
E
erinfA4113ZQ Family
10
Amazing
Pros:

Donna has a great personality and did a great job taking care of us!

2026-05-25 via Tripadvisor
L
Lone solo_traveller dk
10
Dejlig beliggenhed
Pros:

Beliggenheden var i top.

Cons:

Der var alt for meget uro til morgenmaden.
At Parkering koster 65 dollar

2026-05-24 via Nuitee
J
Joelle family_with_children us
10
2026-05-24 via Nuitee
J
Journey11182997503 Family
10
Cody was great!
Pros:

Cody was amazing!
So accomodating!

2026-05-22 via Tripadvisor
D
D2812GGruthj Business Wrentham, Massachusetts
10
LOCATION
Pros:

Great location and having breakfast included very helpful.great service from Ursula.

2026-05-22 via Tripadvisor
M
M8218REjamies Friends getaway
10
Great job!
Pros:

Ursula, did a great job at Embassy Suites breakfast cafeteria! She was very helpful.

2026-05-22 via Tripadvisor
S
stephaniepN8781WH Friends getaway
10
Great stay!
Pros:

We had a great stay!!! Ursula, our waitress at breakfast, was always helpful and made sure our table was clean!!!

2026-05-22 via Tripadvisor
M
MaggieG61 Family
10
Great stay!
Pros:

In town for a conference. Easy to get to convention center and a great room. Donna was amazing and helpful at the breakfast.

2026-05-21 via Tripadvisor
S
Sunshine48849569218 Business
10
Simple but tasty breakfast
Pros:

Great omlete made to order with crispy bacon and good pancake

2026-05-20 via Tripadvisor
L
lisagailg Business
10
Wonderful full breakfast — Chefs William, Mario, Felipe, and Khajuan were efficient and helpful — they’ll get you set up
Pros:

Rooms are clean & comfortable

2026-05-20 via Tripadvisor
8
862kathrinew Business
10
Donna is a great employee
Pros:

We loved interacting with Donna first thing in the morning! What a great way to start the day. She greeted us for breakfast, and helped clean up afterward. She checked in to make sure our stay was going well and our breakfast was good. You are lucky to have Donna.

2026-05-19 via Tripadvisor
T
Tina family_with_children us
10
2026-05-18 via Nuitee
S
susanbT7984NA Friends getaway
10
A great breakfast to start the day.
Pros:

Donna, the breakfast service person, was extremely gracious and super friendly. Donna went above and beyond to provide a welcoming atmosphere to start the day. She is a gem.

The additional $25 daily charge on my card after our stay, above the price we paid for the room in advance, was a big negative overshadowing our trip.

2026-05-17 via Tripadvisor
V
Vickieanne family_with_children us
10
One of my Fav Hotels!
Pros:

Room was on the 12th Floor, We had a Seagull that came and Visited us on our Balcony. Scenic View overlooking Seaport Village, Coronado Bridge and facing the Grand Hyatt. Easy Travel to and from Petco Park. Its one of my Fav Hotels! Breakfast was Next Level! This was HOT, Fresh to order, Served Buffet. Not your regular Continental plain food choices.

Cons:

Pool was Cold, Bummer! Had to wait for Valet a bit longer than Expected. It was Peak times- so Its to be Expected

2026-05-17 via Nuitee