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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Public transport tickets
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
The InterContinental® Berlin offers newly renovated contemporary rooms and suites with elegant decor and fabulous views of the adjacent Zoo and the city.
Culinary Delights and Dining Options
Indulge in Michelin star dining at Hugos, enjoy a lavish breakfast at L.A. Café, and savor locally-inspired dishes at Marlene. The hotel offers a variety of dining options to satisfy every palate.
Relaxation and Wellness
Unwind at SPA InterContinental, featuring a swimming pool, whirlpool, sauna area, modern fitness facilities, and a health bar. The perfect place to rejuvenate after a day of exploring the city.
Experience luxury, comfort, and convenience at InterContinental® Berlin. Book now for an unforgettable stay in the heart of Berlin.
Please be advised that sauna and Pool access is not included in the room rate. Guests wishing to use the sauna and swimming pool facilities will be charged EUR 20.
Please note that breakfast is free of charge for children up to the age of 6 years. Breakfast costs EUR 21,50 per day for children aged between 7 and 12 years. The full breakfast price (EUR 43 per day) applies from the age of 13 years and above.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs EUR 36 per day.
Location
Guest Reviews
The staff gave us fantastic service by allowing us to check in early at no extra cost, and check out late at no extra cost. Thank you.
Overall, we had a very pleasant stay. The room was comfortable, the location was excellent, and the service quality was consistent with what one would expect from a five-star hotel. This is why we had always enjoyed staying when we came to Berlin and had every intention of returning in the future. The hotel facilities were well maintained, and until the final day of our stay, our experience had been overwhelmingly positive.
Towards the end of our trip, an unfortunate incident involving our dog occurred. We deeply regret what happened and fully understand that the hotel is responsible for ensuring the safety of its staff and guests.
What disappointed me was not the incident itself, but the way it was handled afterwards.
Following the incident, we expressed our sincere apologies. The hotel later sent us a standard form letter informing us that any future reservation requests from us would no longer be accepted. There was no attempt to communicate further, nor any consideration of whether a future stay without our dog might be evaluated differently.
This left me with the impression that the hotel was more focused on eliminating risk than on understanding individual circumstances or maintaining a long-term relationship with its guests.
Five-star service is easy to appreciate when everything goes smoothly. However, when a problem arises, you discover another side of the hotel.
This is a hotel with excellent facilities and professional service. However, it is also a hotel that, when faced with a difficult situation, chooses the most conservative approach to customer relationships.
otimo
nada
Lokalizacja, mila obsługa, widok z okna. Najbardziej spodobało mi się to, że Panie z obsługi oddały mi rzeczy które zostawiłem w pokoju :)
Hałas w pokoju przy windzie (potem nam go zmieniono na inny- cichy). Trochę chłodno jął dla nas i dzieci narzekały na niewygodne rozkładane łóżko.
Bad
Wellnessbereich.Früchstück
Perfekt
Intet
Struttura molto moderna e tenuta bene , camera molto spaziosa e pulita
La colazione non mi ha soddisfatto , molto salato e poco dolce
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