InterContinental Berlin by IHG

Hotels
•
InterContinental Hotels & Resorts
8.8 (6039 reviews)
Budapester Str. 2 , Berlin , DE
+49 30 26020

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location and transport links
Friendly, professional staff
Very good, varied breakfast
Large, comfortable rooms and bathrooms
Strong gym/spa facilities
Cons:
Perceived poor value for money / high price
Pool access and some amenities incur extra costs
Occasional maintenance issues (door, faucet, drain)
Isolated cleanliness issues (smell, dirty mirrors)
At least one reported lack of luggage assistance

Categories

Cleanliness
9
Rooms and bathrooms are repeatedly described as clean and well maintained; isolated reports of unpleasant smell and some dirty mirrors.
Service
9.6
Staff frequently called friendly, professional and attentive; well-trained breakfast staff. A few isolated lapses (e.g., no help with luggage) reported.
Location
9.6
Many reviews praise the central, convenient location (near zoo, good public transport links) — consistently highlighted as a major positive.
Room Quality
8.8
Large, comfortable rooms and beds with spacious bathrooms are commonly praised; some technical faults reported (door, faucet, shower drain) in isolated cases.
Amenities
8
Strong fitness centre, spa and pool noted, though pool often incurs extra charge and at least one guest reported 'no amenities' — mixed but generally good on-site facilities.
Value for Money
6.2
Multiple guests considered the hotel expensive for what was offered (explicit comment about €230/night and average price-performance); value perception is a clear negative.
Food and Beverage
9.6
Breakfast is consistently described as extensive, varied and fresh with many positive remarks; minor critique about some bread items not being fully fresh.
Overall Experience
9.6
Majority of reviews describe a very pleasant or exceptional stay and willingness to return, with a few notable negatives (price, occasional maintenance issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Luxurious Accommodation with Stunning Views
The InterContinental® Berlin offers newly renovated contemporary rooms and suites with elegant decor and fabulous views of the adjacent Zoo and the city.

Culinary Delights and Dining Options
Indulge in Michelin star dining at Hugos, enjoy a lavish breakfast at L.A. Café, and savor locally-inspired dishes at Marlene. The hotel offers a variety of dining options to satisfy every palate.

Relaxation and Wellness
Unwind at SPA InterContinental, featuring a swimming pool, whirlpool, sauna area, modern fitness facilities, and a health bar. The perfect place to rejuvenate after a day of exploring the city.

Experience luxury, comfort, and convenience at InterContinental® Berlin. Book now for an unforgettable stay in the heart of Berlin.

Important information:

Please be advised that sauna and Pool access is not included in the room rate. Guests wishing to use the sauna and swimming pool facilities will be charged EUR 20.

Please note that breakfast is free of charge for children up to the age of 6 years. Breakfast costs EUR 21,50 per day for children aged between 7 and 12 years. The full breakfast price (EUR 43 per day) applies from the age of 13 years and above.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Property Video

Guest Reviews

8.8
Based on 6039 reviews
Cleanliness: 9
Service: 9.6
Location: 9.6
Room Quality: 8.8
Amenities: 8
Value for Money: 6.2
Food and Beverage: 9.6
Overall Experience: 9.6
G
Gergo • family_with_children • hu
9
We loved our stay there, the hotel worth its price.
Pros:

Spacious, clean, great bed, great breakfast, helpful staff, fantastic wellness

Cons:

Locked door between our room and neighbouring room is not soundproof enough. Sofabed was a bit small for my kids.

2026-11-07 • via Nuitee
C
Constantin • solo_traveller • fr
9
Pros:

Une chambre très confortable et avec une température agréable, une douche qui est tout de suite chaude, une clim qui ne fait.plus de bruit quand elle est éteinte, et pleins d'autres détails qui font la différence.

Cons:

All good

2026-11-07 • via Nuitee
D
Dieter • couple • de
3
2026-11-06 • via Nuitee
U
Ulrich • solo_traveller • de
9
Schönes Hotel in guter Lage
Pros:

Geräumige, ruhige und gut ausgestattete Zimmer auf dem Club-Level. Schöner Blick von der Siegessäule bis zum Potsdamer Platz. Bemerkenswert tolle Dusche! Open Bar am Abend und Frühstück in der Club Lounge recht überschaubar, aber qualitativ wirklich gut. Wunderbar ruhig, angenehmer Service. Self-check out am Abreisetag super praktisch.

Cons:

Check-in in der Lobby: durch die geteilten Tresen recht wuselig und irgendwie unklar, wo ein freier Mitarbeiter verfügbar ist.

2026-11-06 • via Nuitee
S
Samantha • family_with_children • gb
8
Pros:

We did have a lovely stay, and the food at breakfast was great. ideal location for west berlin, lovely walk through the park to the more central areas. The staff were mainly lovely.

Cons:

Adults have to pay for the pool which would have been ok if it was warm, but it was really cold, to the poin where you did not want to get into the pool. Some of the breakfast staff were not keen on having children in the main eating area and told me all the tables were resevered when there were clearly tables available. I had to stand my ground to get a table. There is a family room but this an enclosed room so you can't see your children whilst getting food - which is not ideal.

2026-11-05 • via Nuitee
K
Kawther • couple • om
10
The room view is amazing
Pros:

The room, the location and the service

Cons:

Nothing

2026-11-04 • via Nuitee
G
gülşah • family_with_children • tr
9
2026-11-04 • via Nuitee
H
Homayoun • family_with_children • de
5
2026-11-04 • via Nuitee
J
Julia • solo_traveller • de
8
Gute, ruhige Lage.
Pros:

Gutes Frühstück.

Cons:

Zu harte Betten.

2026-11-03 • via Nuitee
D
Dennis Caludann • family_with_children • dk
10
2026-11-03 • via Nuitee
N
Nadin • family_with_children • de
7
2026-11-01 • via Nuitee
N
Niengo • solo_traveller • ao
10
Il faut embaucher des travailleurs qui exprime bien le français il y a deux femmes 👭 qui sont là
Pros:

Super pour l'accueil

Cons:

Pas du tout

2026-11-01 • via Nuitee
S
Stephanie • family_with_children • gb
9
2026-11-01 • via Nuitee
M
Michael • family_with_children • de
9
2026-11-01 • via Nuitee
N
Nobukhosi • couple • bw
9
Pros:

The location

Cons:

Nothing

2026-10-31 • via Nuitee
D
Daniel • family_with_children • se
10
I övrigt bra
Pros:

Det var trevligt och lyxigt.

Cons:

Det var att hotellsrumsdörren fungerade inte!

2026-10-31 • via Nuitee
K
Kyriakidis • couple • gr
3
No value for money - very expensive without any amenities
Pros:

Good Greek staff for breakfast

Cons:

230€ room rate per night & smells very bad !!! After 2times , they change us room & they didn’t helped us with our luggage’s!
No amenities at all !!!

2026-10-31 • via Nuitee
A
Anar • solo_traveller • sk
10
2026-10-31 • via Nuitee
M
Manfred • couple • de
10
Pros:

Sehr gutes Preis-Leistungs-Verhältnis.
Reichhaltiges, vielseitiges Frühstücks-Buffet mit Angebot nach Wunsch frisch zubereiteter Eier-Speisen und warmer Gerichte.
Gut geschultes, freundliches und aufmerksames Personal.
Wirkt alles sehr professionell und gut durchdacht.
Die Hotelatmosphäre ist gleichzeitig angenehm entspannt.
Saubere, sehr gut ausgestattete Zimmer mit Klimaanlage.
Das Badezimmer verwöhnt mit herrlich warmer Fußbodenheizung.
Außergewöhnlich gut ausgestattetes Fitnessstudio mit soliden Geräten und einer großen Auswahl an Kurzhanteln leichter und schwerer Gewichte sowie Ausdauer-Geräten.
Großer Pool und Whirlpool zu moderater Gebühr.
Sehr angenehmer Spa-Bereich.

Uns hat es an nichts gefehlt.
Wir kommen gern wieder.

2026-10-31 • via Nuitee
K
Karl Heinz • family_with_children • de
9
Gut gelegene Unterkunft mit Tradition und offenbar einigen technischen Mängeln, großes comfortables Zimmer mit toller Au
Pros:

Großes comfortables Zimmer im 12. Stock mit tollem Stadtblick Richtung Zentrum. Schöner Pool mit recht frischem Wasser.

Cons:

Der Wasserhahn des Waschbeckens war defekt, möglicherweise schon länger. Der Bitte um Reparatur wurde während unseres 3 tägigen Aufenthalts nicht nachgekommen, allerdings wurden bei der Schlussrechnung die sonst anfallenden Poolkosten von 10€ pro Tag und Person dann erlassen.

2026-10-30 • via Nuitee