InterContinental New York Barclay Hotel by IHG

Hotels
InterContinental Hotels & Resorts
8 (2313 reviews)
111 East 48th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Beautiful hotel
Excellent food and beverage options
Cons:
Poor cleanliness
Inadequate service response
High costs for amenities

Categories

Cleanliness
7.25
Reported issues with previous guest's hair in the bathroom, indicating a lack of thorough cleaning.
Service
8.25
Some positive experiences with staff and concierge, but significant management issues noted.
Location
9.25
Great area, described as beautiful and quiet.
Room Quality
6.75
Issues with the running toilet and malfunctioning phone point to poor room maintenance.
Amenities
9.25
High praise for food and drinks in the Club lounge.
Value for Money
6.75
High expectations for service and resolution not met, questioning value at $900 per night.
Food and Beverage
9.25
Positive feedback on food and drink offerings.
Overall Experience
7.25
Overall guest satisfaction mixed due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:39

Property Description

Luxurious 5-Star Hotel in the Heart of Manhattan

Elegant Accommodations: Each room at the New York Barclay InterContinental is equipped with an iPod docking station, cable TV with a DVD player, a minibar, and coffee facilities. The rooms are elegantly decorated in gold tones, offering a luxurious retreat for guests.

Convenient Amenities: Guests can enjoy the convenience of a 24-hour gym, on-site restaurant, and in-room refrigerator during their stay at the InterContinental Barclay New York. The hotel also offers concierge services to assist with any needs or recommendations.

Prime Location: Situated in the center of Manhattan, this hotel is just a short walk from iconic landmarks such as Times Square, Fifth Avenue luxury shops, Central Park, and Rockefeller Center. Experience the best of New York City right at your doorstep.

Book your stay at the InterContinental Barclay New York for an unforgettable luxury experience in the heart of the city.

Important information:

Upon check-in photo identification and authorization of credit card for USD 200 per day is required and is refundable. Cash will be accepted if credit card is unavailable.

Breakfast Included rates include breakfast for 2 guests only, irrespective of room occupancy.

Please note, the destination fee includes:
• $30 Food & Beverage Credit, per day
• $20 Laundry/Dry Cleaning Credit, per stay
• $50 Club InterContinental® Credit, per day
• Complimentary Premium Wi-Fi, Unlimited Devices
• Complimentary Local Calls, Unlimited
• 10% Savings Voucher at Ole & Steen Danish Bakery
• 10% Savings Voucher at Fresh&Co
• 10% Savings Voucher at Neuhaus Chocolates
• 15% Savings Voucher at Bloomingdale’sGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8
Based on 2313 reviews
Cleanliness: 7.25
Service: 8.25
Location: 9.25
Room Quality: 6.75
Amenities: 9.25
Value for Money: 6.75
Food and Beverage: 9.25
Overall Experience: 7.25
3
337rajv Family
8
Barclays hosted by family visit to NYC
Pros:

Convenient Location for sightseeing, conveyance, shopping, and food options
Calm Atmosphere
Good Rooms; expected slightly bigger ones

2026-07-29 via Tripadvisor
A
Amanjunkie3 Family
10
Wonderful visit in NYC and stay in Barclay
Pros:

First of all hotel has a great location at the heart of Midtown. In a walking distance of Central Park, MOMA, Guggenheim, MET and Broadway(recommend to see , The Lion King'. We've been also at Sylvia in Metropolitan Opera. The close distance to Grand Central make easier to get to downtown and JFK airport. We took two rooms... one with a beautiful view for street(in the corner :)). We enjoy the beautiful architecture(details) of this historical building, great service and delicious breakfast served at The Parlour( great congee).

2026-07-29 via Tripadvisor
U
U3921SAtome Solo travel
10
Treated like a King
Pros:

I have never felt like I was as important as I did during My stay at the Barclay. Every staff member treated Me like I was their top quest. The hotel is beautiful the room so classy. Everything was beyond expectations.

2026-07-28 via Tripadvisor
K
Katlor Family London, England
10
Classic elegance
Pros:

I highly recommend Intercontinental Barclay for your stay in NYC. After staying here the first time in 2023 we have been back another 3 times and have a 4th stay booked. The hotel atmosphere and feel is classic elegance where guests can feel really comfortable and cared for. The superior rooms are elegant with really comfortable beds and the bathrooms are spacious. The location has been perfect for us as it’s close to the hustle and bustle without being right in the middle of it. Easy walking to Central Park, Bryant Park, 5th Avenue etc etc. As we have a long flight we always book through British Airways but we normally upgrade directly with the hotel and they are always so helpful and accommodating. In fact I think that everyone that we have come in contact with during our stays have always been so helpful and kind. On a couple of our stays we have added lounge access. The lounge is located to the left of the bar and they offer breakfast, snacks during the afternoon and later on pre theatre drinks and snacks. The receptionists in the lounge are super helpful and can’t do enough to ensure that you have what you need. I also must mention the doormen, in particular Angel. During our last visit over the new year it was absolutely freezing outside and they are still greeting you with the biggest smile and will help you with directions and advice! I get that this review only describes positives, but I honestly can not tell you anything that we have been unhappy with and we can’t wait for our next visit.

2026-07-26 via Tripadvisor
S
Sizzle1000 Solo travel
10
Great stay
Pros:

Don't normally share reviews but the Intercontinental really is a great place to stay - service is great, rooms are wonderful and feels like good value for NYC. Can't recommend it highly enough. Get a corner room if you can!

2026-07-26 via Tripadvisor
B
BucketLiz Friends getaway Bermuda
10
First flight with my baby
Pros:

We had a great stay! The room was very spacious with a comfortable bed, and the location is perfect since it is close to all the main areas. The staff are welcoming and very assisting. While the lobby seemed quite busy, the bar was a very cozy spot to relax and enjoy a nice drink. Highly recommended!

2026-07-25 via Tripadvisor
Q
QI solo_traveller ca
10
Pros:

早餐有白粥很好,地理位置最好

Cons:

早餐白粥的旁边应该放点榨菜

2026-07-25 via Nuitee
D
Danijela couple us
10
2026-07-24 via Nuitee
F
F742HHlouisk Couples
10
One word: Consistency.
Pros:

A quick visit to New York for the World Cup Finals, an experience of a lifetime. As always, when we visit New York, we stayed at the Intercontinental Barclay. And, as always, we had a great experience. Friendly and helpful staff, spotless facilities and the sense that our business is valued.

Cannot wait to return.

2026-07-21 via Tripadvisor
M
miguelrM5294QB Family
4
Hotel stay
Pros:

We were a family of 4 staying in a room with double beds. The beds were small, only full size mattress were available.

Were not able to provide refrigeration services for my children’s medication. This is standard service in most hotels considered to be 4-5 stars.

When requesting late check out, the staff kept me waiting on the phone. Told me they would call back with an answer. They never called back.

The location of the hotel is nice and the lobby is elegant.

2026-07-21 via Tripadvisor
2
242rajr Business Los Angeles, California
10
Summer in the city
Pros:

A very warm time in the city, both weather and the wonderful hospitality by the staff. Very nicely kept hotel and friendly staff. Special thanks to Sharon at the front desk for making everything seamless. Thank you Sharon!

2026-07-19 via Tripadvisor
F
Feedles Friends getaway London, England
10
Dream holiday
Pros:

Went to New York for my dream short break. The hotel is ideally situated, close to most attractions. The staff are super helpful and friendly. The room was amazing and the breakfast ( included in the price) was second to none. I had the most amazing experience in NYC and staying at The Intercontinental Barclay was the icing on the cake. Thoroughly recommend 👍👍👍

2026-07-18 via Tripadvisor
G
Graham solo_traveller gb
7
2026-07-18 via Nuitee
S
Shireen family_with_children jo
8
Comfortable, close to fresh and co which was nice when we needed
Pros:

Elegant, clean, good rooms

Cons:

No bars, restaurants or lounges except for the breakfast area

2026-07-17 via Nuitee
M
muhammedt458 Solo travel
10
Perfect Location
Pros:

I experienced a few issues during my stay, but Dominic handled everything professionally and made it right. His excellent service and genuine care completely turned my experience around. He is a great asset to your team.

2026-07-16 via Tripadvisor
I
IamIronman5 Family Northport, Long Island, New York
10
Comfort in style. 5 stars.
Pros:

As a cancer patient who had recently left the hospital, my wife and I were simply looking for pleasent accomodations to unwind in before heading home.

We are an IHG family and enjoy Diamond Elite status, yet this was the first time we had the pleasure of staying at the Intercontinental Barclay.

What an experience. From learning about the iconic 100 year history of the Barclay, to enjoying world class accomodations and having the pleasure to work with the most professional staff at every level.

We look forward to returning and highly recommend that travelers to NYC experience the luxery, grace, history and style that is The Intercontinental Barclay.

2026-07-15 via Tripadvisor
W
W3183CFkimberlyl Family
10
A great stay
Pros:

Located centrally on the east side of Manhattan, the Intercontinental has a beautiful atmosphere, both in the lobby and in the guest rooms. There was ample space for both of us, especially considering one of us was in NYC for business and the other for a social event. Everyone we dealt with was pleasant and helpful, making our short stay both memorable and efficient!

2026-07-14 via Tripadvisor
M
marvinc877 Couples
10
The Jay-Z Stay Experience
Pros:

Great location, friendly staff & enjoyed our stay.

2026-07-12 via Tripadvisor
A
Anastasiia couple ru
1
2026-07-10 via Nuitee
M
missyjs1 Family Glasgow, Scotland
6
Good location
Pros:

Great location but very noisy from the street below. I think these old buildings must just be single glazed windows. The room and beds were quite small for 4 people. Also the bathroom was pretty small. Room was well serviced and comfortable though. We didn’t have breakfast here but did have some drinks and snacks from the lobby bar which were nice but of course pricey considering the location and standard of hotel.
The staff were nice, friendly and helpful.

2026-07-09 via Tripadvisor