InterContinental New York Barclay Hotel by IHG

Hotels
•
InterContinental Hotels & Resorts
8 (2375 reviews)
111 East 48th Street , New York , US
+1 212-755-5900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Beautiful hotel
Excellent food and beverage options
Cons:
Poor cleanliness
Inadequate service response
High costs for amenities

Categories

Cleanliness
7.25
Reported issues with previous guest's hair in the bathroom, indicating a lack of thorough cleaning.
Service
8.25
Some positive experiences with staff and concierge, but significant management issues noted.
Location
9.25
Great area, described as beautiful and quiet.
Room Quality
6.75
Issues with the running toilet and malfunctioning phone point to poor room maintenance.
Amenities
9.25
High praise for food and drinks in the Club lounge.
Value for Money
6.75
High expectations for service and resolution not met, questioning value at $900 per night.
Food and Beverage
9.25
Positive feedback on food and drink offerings.
Overall Experience
7.25
Overall guest satisfaction mixed due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:39

Property Description

Luxurious 5-Star Hotel in the Heart of Manhattan

Elegant Accommodations: Each room at the New York Barclay InterContinental is equipped with an iPod docking station, cable TV with a DVD player, a minibar, and coffee facilities. The rooms are elegantly decorated in gold tones, offering a luxurious retreat for guests.

Convenient Amenities: Guests can enjoy the convenience of a 24-hour gym, on-site restaurant, and in-room refrigerator during their stay at the InterContinental Barclay New York. The hotel also offers concierge services to assist with any needs or recommendations.

Prime Location: Situated in the center of Manhattan, this hotel is just a short walk from iconic landmarks such as Times Square, Fifth Avenue luxury shops, Central Park, and Rockefeller Center. Experience the best of New York City right at your doorstep.

Book your stay at the InterContinental Barclay New York for an unforgettable luxury experience in the heart of the city.

Important information:

Upon check-in photo identification and authorization of credit card for USD 200 per day is required and is refundable. Cash will be accepted if credit card is unavailable.

Breakfast Included rates include breakfast for 2 guests only, irrespective of room occupancy.

Please note, the destination fee includes:
• $30 Food & Beverage Credit, per day
• $20 Laundry/Dry Cleaning Credit, per stay
• $50 Club InterContinental® Credit, per day
• Complimentary Premium Wi-Fi, Unlimited Devices
• Complimentary Local Calls, Unlimited
• 10% Savings Voucher at Ole & Steen Danish Bakery
• 10% Savings Voucher at Fresh&Co
• 10% Savings Voucher at Neuhaus Chocolates
• 15% Savings Voucher at Bloomingdale’sGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8
Based on 2375 reviews
Cleanliness: 7.25
Service: 8.25
Location: 9.25
Room Quality: 6.75
Amenities: 9.25
Value for Money: 6.75
Food and Beverage: 9.25
Overall Experience: 7.25
J
Jo • extended_group • ie
8
Nice break
Pros:

Location. Nice hotel

Cons:

Breakfast selection

2026-09-18 • via Nuitee
W
Wejdan • couple • us
8
2026-09-17 • via Nuitee
D
Daniel • family_with_children • se
1
2026-09-17 • via Nuitee
C
Cho • family_with_children • kr
10
Pros:

모든 직원들이 친절했습니다.

2026-09-15 • via Nuitee
M
Massimo • couple • it
9
Pros:

Posizione e ampiezza camera

Cons:

Colazione non inclusa

2026-09-14 • via Nuitee
R
Rémy • solo_traveller • fr
6
Bien mais sans plus
Pros:

Son emplacement

Cons:

Établissement vieillissant plus vraiment aux standards.

2026-09-12 • via Nuitee
T
Tanesha • couple • us
7
It was pretty nice but the bed was not too comfortable to sleep in
Pros:

It was clean and neat and updated

Cons:

The bed was uncomfortable

2026-09-12 • via Nuitee
M
Marcio • family_with_children • br
10
Pros:

Localização

Cons:

Preço e disponibilidade

2026-09-10 • via Nuitee
M
Maxim • family_with_children • ru
10
2026-09-07 • via Nuitee
F
Franck • couple • fr
9
2026-09-06 • via Nuitee
R
Rima • solo_traveller • qa
10
2026-09-05 • via Nuitee
D
DAVID JESUS • couple • es
3
El personal de recepción muy maleducado y las demoras en atender el desayuno inaceptables
2026-09-02 • via Nuitee
D
Dairkhan • extended_group • kz
8
Cons:

staff could be more friendly and genuine.

2026-09-01 • via Nuitee
A
Ali • couple • qa
1
Pros:

الموقع

Cons:

الغرفه سيئة ومكيفها صوته مزعج

2026-08-31 • via Nuitee
S
Sergio da Venda Vieira • solo_traveller • br
9
2026-08-31 • via Nuitee
H
hadasa • family_with_children • il
10
Pros:

מיקום מושלם ומלון נקי ומהמם

Cons:

הכל היה מעולה

2026-08-30 • via Nuitee
P
Pero • solo_traveller • hr
10
Pros:

All great

2026-08-30 • via Nuitee
A
Aleida • solo_traveller • us
10
Pros:

Nice ambient...

2026-08-29 • via Nuitee
S
Sergio da Venda Vieira • solo_traveller • br
9
2026-08-28 • via Nuitee
8
856rivkak • Business
10
No regrets in NYC for business.
Pros:

Whenever we are in New York we choose the Intercontinental Barclay hotel. We enjoy the club lounge and always utilize the car service. We always have had very good drivers and appreciate the portals very much. They are pleasant and professional and happy to assist. We used a reward for to convert a room to a suite. We were especially thankful when at the ambassador desk they allowed us to stay in the suite for our entire stay. We stayed initially for two nights and then departed for some business meetings in Providence, Rhode Island. We returned for an additional four nights which had the upgrade to the suite. We never have encountered a problem and have found this hotel very helpful and the staff extremely professional. We are grateful for the Barclay staff who go out of their way to deliver a most enjoyable 6 nights in total. We are very a thankful to the entire staff for assisting us so much!

2026-08-27 • via Tripadvisor