InterContinental New Orleans by IHG

Hotels
•
InterContinental Hotels & Resorts
9 (2301 reviews)
444 St Charles Ave , New Orleans , US
+1 504-525-5566

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Dirty plates at breakfast
High parking fees
Housekeeping inconsistencies

Categories

Cleanliness
8.21
Several mentions of dirty plates for breakfast and issues with housekeeping.
Service
9.68
Consistently praised staff service and daily check-ins.
Location
9.72
Convenient location near French Quarter highlighted in multiple reviews.
Room Quality
9.17
Clean and spacious rooms, though some concerns about amenities.
Amenities
8.2
No mini fridge or microwave noted; high parking fees mentioned.
Value for Money
8.66
Value questioned due to high parking costs and limited complimentary perks.
Food and Beverage
8.71
Breakfast variety praised but issues with cleanliness in service.
Overall Experience
9.68
Overall satisfaction expressed with positive mentions about stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:47

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at the InterContinental New Orleans. Each room features a cable TV, tea/coffee facilities, and a mini bar for your convenience.

Top-Notch Amenities
Indulge in the hotel's outdoor pool, 24-hour fitness centre, and on-site dining options. From regional cuisine at Veranda to cocktails at SoifFaim, your culinary desires are sure to be satisfied.

Prime Location
Conveniently situated within walking distance of Harrah's Casino and the vibrant French Quarter, our hotel offers easy access to the best of New Orleans. Don't miss out on exploring Bourbon Street and Jackson Square just minutes away.

Book now for an unforgettable stay at the InterContinental New Orleans!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 2301 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
G
Glenn • couple • us
9
Good location in business disctrict
Pros:

All was satisfactory

Cons:

Keep striving for perfection

2026-09-19 • via Nuitee
A
Antonio • couple • us
10
2026-09-19 • via Nuitee
M
Michael • couple • us
7
2026-09-19 • via Nuitee
T
Terry • solo_traveller • us
8
2026-09-15 • via Nuitee
K
Karen Julieth • extended_group • co
8
2026-09-11 • via Nuitee
L
LASHUNTA • couple • us
10
They charged my card for 119.00 for valet that I didn’t use I told them the lady said she took it off but she didn’t it
2026-09-10 • via Nuitee
F
Farzin Karimizare • solo_traveller • us
8
Room decorations need to updated
Pros:

Location

Cons:

Room decoration

2026-09-08 • via Nuitee
R
Ricas • solo_traveller • us
8
2026-09-08 • via Nuitee
S
Stéphan • family_with_children • fr
6
Pros:

Equipements de la chambre assez vieux. Notamment la douche.
Pas de prise USB pour recharge téléphone. Ce qui est un problème pour les non américains. Pas d'adaptateur à la réception. Dommage pour un établissement de cette gamme.
Hotel très bien placé.

2026-09-07 • via Nuitee
K
Krystal • couple • us
10
Everything was exceptional
Pros:

Everything

Cons:

N/A

2026-09-07 • via Nuitee
P
Patricia • couple • us
2
the shower did not work the door to the bathroom did not shut the toilet see was broken
Pros:

nothing

Cons:

nothing

2026-09-07 • via Nuitee
M
Marv • solo_traveller • de
9
2026-09-06 • via Nuitee
T
Terry • couple • us
10
2026-09-05 • via Nuitee
P
Paula • couple • us
10
The best hotel stay I have ever had! I’m a travel agent by the way😉
Pros:

Everything!!

Cons:

Nothing!

2026-09-05 • via Nuitee
T
Terry • couple • us
10
2026-09-05 • via Nuitee
B
Ben • extended_group • il
9
2026-09-05 • via Nuitee
M
Maja • solo_traveller • hr
9
2026-09-02 • via Nuitee
J
Johnell • solo_traveller • us
10
2026-09-01 • via Nuitee
N
Nelifil Marie • family_with_children • ph
9
2026-08-31 • via Nuitee
T
tudor • solo_traveller • be
9
Pros:

comfortable room, quiet enough, good location, good breakfast

Cons:

I'll never get used with the tip-by-default on the bill for a buffet breakfast, particularly when the waiters are doing things "by default", not listening the answer to what themselves are asking! I gave the "bad" for value and staff in the list above for the waiters and the prices at the hotel nightshop

2026-08-30 • via Nuitee