InterContinental New Orleans by IHG

Hotels
•
InterContinental Hotels & Resorts
9 (2301 reviews)
444 St Charles Ave , New Orleans , us
+1 504-525-5566

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Dirty plates at breakfast
High parking fees
Housekeeping inconsistencies

Categories

Cleanliness
8.21
Several mentions of dirty plates for breakfast and issues with housekeeping.
Service
9.68
Consistently praised staff service and daily check-ins.
Location
9.72
Convenient location near French Quarter highlighted in multiple reviews.
Room Quality
9.17
Clean and spacious rooms, though some concerns about amenities.
Amenities
8.2
No mini fridge or microwave noted; high parking fees mentioned.
Value for Money
8.66
Value questioned due to high parking costs and limited complimentary perks.
Food and Beverage
8.71
Breakfast variety praised but issues with cleanliness in service.
Overall Experience
9.68
Overall satisfaction expressed with positive mentions about stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:47

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at the InterContinental New Orleans. Each room features a cable TV, tea/coffee facilities, and a mini bar for your convenience.

Top-Notch Amenities
Indulge in the hotel's outdoor pool, 24-hour fitness centre, and on-site dining options. From regional cuisine at Veranda to cocktails at SoifFaim, your culinary desires are sure to be satisfied.

Prime Location
Conveniently situated within walking distance of Harrah's Casino and the vibrant French Quarter, our hotel offers easy access to the best of New Orleans. Don't miss out on exploring Bourbon Street and Jackson Square just minutes away.

Book now for an unforgettable stay at the InterContinental New Orleans!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 2301 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
V
Veronica • solo_traveller • us
10
2026-08-29 • via Nuitee
J
Joann • couple • us
10
Great location and staff is awesome
Pros:

Room

Cons:

Every thing was perfect

2026-08-29 • via Nuitee
I
Ida • couple • us
10
2026-08-29 • via Nuitee
K
Kenysha • couple • us
10
2026-08-25 • via Nuitee
M
Markus • extended_group • de
7
Für eine Städtetrip für ein paar Tage sehr gut und würden es weiter Empfehlen.
Pros:

Lage war perfekt nicht weit weg vom Zentrum aber sehr ruhig gelegen. Sehr freundliches Personal , Betten waren bequem, Zimmer haben eine guten Größe für 4 Personen und Gebäck.

Cons:

Man könnet das eine oder andere mal Renovieren

2026-08-25 • via Nuitee
L
Lorendia • couple • us
5
Moved rooms because of ants then the room we were moved to also had issues. We love IHG but this stay in particular defi
Pros:

The location is convenient.

2026-08-23 • via Nuitee
G
George • couple • gb
7
2026-08-23 • via Nuitee
J
James • family_with_children • gb
8
Good location, comfortable but I’d definitely bring ear plugs
Pros:

The hotel is very well located in the CBD of NOLA, the rooms are spacious and comfortable.

Cons:

I must comment that none of us got a good nights sleep, the noise from the streetcar is not terrible but noticeable but the biggest issue was numerous other guests returning from a night on the town who caused significant noise and disturbance throughout each night.

The bathrooms could do with some significant upgrades, they are not up to the standard of a 4 star hotel and the shower in our second room had a broken handle which was not repaired despite advising Maintenance and my daughter cut herself on the exposed metal. In addition although not terribly important to us, the television are something from the early 2000’s, no cable, no on demand services.

2026-08-22 • via Nuitee
F
Francesco Strippoli • solo_traveller • it
9
2026-08-21 • via Nuitee
M
Mykaylan • couple • us
9
2026-08-20 • via Nuitee
K
Kerston • family_with_children • us
10
Wonderful property, staff and location can’t wait for my next trip to stay again.
Pros:

I am a repeat visitor and love everything about it. It is within walking distance to everything and I love the luxurious vibe as well as the welcoming staff. The check in staff made us feel very welcome as well as the valet, bell staff. The young guy with the curly hair and mustache made myself and children feel very welcome, safe, and went above and beyond to make sure our stay was incredible down to the small details.

Cons:

No personal fridge, microwave and food delivery had to drop off in the lobby instead of rooms.

2026-08-20 • via Nuitee
N
Nelkin • solo_traveller • us
10
2026-08-17 • via Nuitee
T
Takila • couple • us
10
2026-08-17 • via Nuitee
S
Shaker • family_with_children • bd
9
Perfect stay
Pros:

Amazing location with easy access to eateries and a short walk to the French Quarter.
Big rooms with comfortable beds and all amenities.
Housekeeping is of high standard.

Cons:

Property is a little dated although it's maintained well.

2026-08-17 • via Nuitee
E
Ernest • solo_traveller • us
10
Pros:

Great location

Cons:

The staff was very polite and the breakfast was amazing.

2026-08-17 • via Nuitee
G
German • couple • es
8
2026-08-16 • via Nuitee
N
Nelkin • solo_traveller • us
10
2026-08-16 • via Nuitee
W
William • couple • us
8
Really good
Pros:

The shower handle was detached

Cons:

Our neighbors were loud

2026-08-16 • via Nuitee
D
Daria • family_with_children • il
10
Pros:

Хороший комфортный отель, вкусный завтрак ( особенно спасибо мужчине который готовит омлеты и вафли)

2026-08-16 • via Nuitee
L
LAPAUL • couple • us
10
Perfect hotel
Pros:

5 Star for a reasonable price

Cons:

The restaurant hours.

2026-08-16 • via Nuitee