Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (named individuals frequently praised)
Good location and views
Enjoyable breakfast / good hotel restaurant
Comfortable rooms mentioned by some guests
Cons:
Inconsistent room cleanliness; reports of smelly sheets and bathroom problems
Old or dated room facilities and furniture; some room mismatches (connecting rooms)
Missing in-room amenities (handheld bidet, shoehorn), limited lifts/valet and parking issues
Occasional slow or inconsistent reception service and disruptive events (wedding)

Categories

Cleanliness
7.6
Mixed signals: several guests reported smelly sheets, poor room cleanliness and bathroom issues on multiple stays, though others noted overall cleanliness was acceptable.
Service
9.2
Generally praised staff (named staff like Mutaz, Nashat, Moataz, Dana mentioned) for friendliness and helpfulness; some isolated reports of slow or inconsistent reception service.
Location
9.6
Repeatedly highlighted as a strong point (good location, nice views, quiet); a few operational parking/access issues noted but location itself is valued.
Room Quality
7.8
Rooms described as comfortable by some but several guests reported old/dated furniture, smaller-than-expected or connecting-family rooms given instead of requested single rooms, and worn bathrooms.
Amenities
7.9
Basic amenities present but inconsistent: some lacked in-room handheld bidet, shoehorns, lifts to/from parking, valet service and pool/gym access; lobby facilities sometimes better than rooms.
Value for Money
7.7
Mixed perceptions on price — some guests found the price variable or problematic while others felt service and location offered fair value.
Food and Beverage
8.8
Breakfast and hotel restaurant frequently praised as excellent, though a few guests noted limited options (e.g., no pancakes/waffles) at times.
Overall Experience
7.8
Overall stays ranged from very positive (friendly staff, good breakfast, great location) to disappointing for some (cleanliness, room mismatch, noisy events); a generally mixed-but-leaning-positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Accommodations
Indulge in the warm and inviting rooms at Crowne Plaza Amman, each thoughtfully designed for comfort and equipped with modern amenities like satellite TV and work desks.

Culinary Delights
Savor the finest steaks at V Restaurant & Lounge or soak in the vibrant street life while enjoying coffee and shisha at Café Vienna, offering a unique dining experience for every palate.

Relaxation and Recreation
Unwind with a swim in the indoor or outdoor pools, rejuvenate at The Spa with a variety of wellness options, or seek adventure with local attractions just a stone's throw away. Your perfect stay in Amman awaits at Crowne Plaza.

Important information:

Please note that outside food is not allowed in the hotel for hygiene and quality control issues.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1386 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9.6
Room Quality: 7.8
Amenities: 7.9
Value for Money: 7.7
Food and Beverage: 8.8
Overall Experience: 7.8
F
Fahad • solo_traveller • sa
10
2026-10-30 • via Nuitee
M
Majdob • family_with_children • il
8
2026-10-29 • via Nuitee
H
Hussam • solo_traveller • il
5
2026-10-21 • via Nuitee
מואסי • family_with_children • il
10
2026-10-20 • via Nuitee
C
Charlie • family_with_children • il
9
2026-10-18 • via Nuitee
J
Jean-Philippe • solo_traveller • gi
8
2026-10-12 • via Nuitee
S
Saud • couple • se
9
Tack för allt
Pros:

Alla som jobbar där väldigt snäll
Jag tackar jättemycket Mutaz B

2026-10-12 • via Nuitee
M
Maheer • solo_traveller • sa
10
اشكرهم
Pros:

الموظفين والاقامه

Cons:

لا شي

2026-10-11 • via Nuitee
H
Hasanen • couple • gb
10
2026-10-08 • via Nuitee
محمد • solo_traveller • il
8
2026-10-08 • via Nuitee
M
MhdWassim • solo_traveller • ae
6
2026-09-19 • via Nuitee
N
Ninous • couple • iq
2
2026-09-19 • via Nuitee
A
Amjad • solo_traveller • ps
8
2026-09-17 • via Nuitee
N
Nefise • couple • ae
5
2026-09-16 • via Nuitee
H
Hana • solo_traveller • us
10
Enjoyable.
Pros:

Comfortable, spacious rooms and grounds. Excellent food in hotel restaurant.

2026-09-16 • via Nuitee
M
MEDHAT • couple • kw
10
كل الشكر والاحترام لجميع موظفين الاستقبال والروم سرفيس منتهى الاحتراف والتميز. واتمنى اكرر التجربه
Pros:

كل شئ

2026-09-16 • via Nuitee
R
Richard • solo_traveller • sa
5
Pros:

The location

Cons:

Old facilities.
Sheets smelly

2026-09-14 • via Nuitee
B
BASEL • couple • il
9
2026-09-13 • via Nuitee
حجي زياد الاسدي • family_with_children • iq
10
Pros:

الإفطار جيد جدا ممتاز

Cons:

عدم وجود صونده شطافه في الحمام

2026-09-13 • via Nuitee
N
Naem • solo_traveller • dm
10
2026-09-11 • via Nuitee