Hampton Inn Madison East Towne Mall Area

Hotels
•
Hampton Inn
9.2 (311 reviews)
4820 Hayes Road , Madison , us
+1 608-244-9400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Comfortable beds
Cons:
Unprofessional front desk service
Hot water issues

Categories

Cleanliness
9.41
Several reviews noted the hotel was clean and well-maintained, with specific mentions of immaculate bathrooms and rooms.
Service
8.38
While most staff interactions were positive, the experience with one unprofessional front desk clerk affected the score.
Location
9.92
The hotel has a great location, especially for those traveling, as noted in multiple reviews.
Room Quality
8.87
Rooms were generally comfortable, but some noted issues with space and amenities like hot water.
Amenities
9.4
Amenities such as breakfast and coffee services received positive feedback.
Value for Money
8.86
Overall, guests felt the stay was decent for the price, despite some issues with room preferences.
Food and Beverage
9.41
Breakfast options were generally well-received, with a good variety for guests.
Overall Experience
9.38
Most reviews reflected a satisfying overall experience, contributing to the high overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:37

Property Description

Convenient Location
Located near East Towne Mall and major interstates, Hampton Inn Madison East Towne Mall Area offers easy access to shopping and transportation.

Comfortable Accommodation
Each room is equipped with free Wi-Fi, cable TV, coffee maker, ironing facilities, and a hairdryer, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the indoor pool and jacuzzi after a day of exploring Madison. With Downtown and the University of Wisconsin just a short drive away, Hampton Inn is the perfect choice for both leisure and business travelers.

Book your stay at Hampton Inn Madison East Towne Mall Area now for a memorable and convenient experience.

Important information:

A fee will be assessed for smoking in a nonsmoking room. Please ask the property for locations of designated outdoor smoking areas.

Guestroom renovations will from 19 February 2020 until 15 June 2020. There will be construction noise from 9:00 to 16:00 every day of the week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 311 reviews
Cleanliness: 9.41
Service: 8.38
Location: 9.92
Room Quality: 8.87
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
R
Rebecca • couple • us
8
2026-07-21 • via Nuitee
E
Erin • couple • us
9
2026-07-21 • via Nuitee
C
Chris • solo_traveller • us
9
2026-07-20 • via Nuitee
H
Han • family_with_children • us
8
Pros:

Very clean and comfortable to stay. Close to the airport, good for an early morning flight.

Cons:

Nice to have a small shop to buy some snacks or water/beer, a little bit overcharged.

2026-07-19 • via Nuitee
P
Pilipow • solo_traveller • us
10
2026-07-19 • via Nuitee
L
Lee • solo_traveller • us
9
My stay was comfortable and quiet. I would like to compliment Brynnan at the front desk . I was expecting a package that
Pros:

Convenient location for my work

Cons:

Clean and easy to access

2026-07-18 • via Nuitee
P
Patricia • couple • us
5
Management was helpful
Cons:

Small room, found a bug of undetermined type

2026-07-15 • via Nuitee
I
Ingrid • solo_traveller • us
10
2026-07-14 • via Nuitee
D
Debora • couple • us
6
A little less than good.
Pros:

Fairly convenient. Clean. Nice staff, but understaffed for breakfast.

Cons:

Ran out of coffee in the morning… no one tending to the coffee station.

2026-07-12 • via Nuitee
A
Amber • family_with_children • us
10
Everything was clean. Felt very comfortable
Pros:

I liked the cleanliness. The breakfast was great. Staff friendly.

Cons:

Room was a little small but fine for 1 night

2026-07-03 • via Nuitee
M
Mike • couple • us
8
Worth the price during the week, overpriced on the weekend.
Pros:

Convenient location, good breakfasts, friendly staff

Cons:

The rooms are small

2026-07-02 • via Nuitee
P
Patrick • solo_traveller • us
10
Great stray and I will always stay here when in Madison!
Pros:

Breakfast was excellent. Room spacious and comfortable. Check in was so easy and prompt.

2026-07-01 • via Nuitee
M
Mike • couple • us
8
Good facility, clean, decent breakfasts
Pros:

Small rooms, but comfortable and convenient

Cons:

It’s on the shady side of town, not enough room to eat breakfast in the morning.

2026-06-27 • via Nuitee
C
Cook • solo_traveller • us
10
Pros:

Very clean and nice rooms. Arrival registration went well and staff member at front desk, Christian, was polit and helpful.

Cons:

There wasn't anything not to like!

2026-06-27 • via Nuitee
J
Jon • couple • us
10
2026-06-21 • via Nuitee
K
Krystal • family_with_children • us
10
2026-06-10 • via Nuitee
S
Steven • couple • us
10
2026-06-10 • via Nuitee
M
Michelle • couple • us
10
Will definitely stay there again!
Pros:

Easy to get to off the freeway! Very clean and staff were very friendly and helpful!

2026-06-06 • via Nuitee
Y
Yee • family_with_children • us
9
Staff are super nice and room is clean.
Pros:

Overall a good experience.

Cons:

A few door slamming in middle of nights by neighbors.

2026-06-01 • via Nuitee
S
Sherri • couple • us
10
We like this hotel a lot!
Pros:

Good assortment!

Cons:

Maid service daily

2026-06-01 • via Nuitee