Conrad Singapore Orchard

Hotels
Conrad Hotels & Resorts
9 (470 reviews)
1 Cuscaden Rd , Singapore , sg

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room decor could be improved
Some service issues during events

Categories

Cleanliness
9.25
Reviews indicate cleanliness was appreciated; standard for this hotel tier.
Service
9.25
Staff received high praise for politeness and assistance, enhancing the overall experience.
Location
9.25
The location was highlighted positively, being convenient for shopping and transport.
Room Quality
8.25
Rooms noted for comfort but some lacked decorative touches and amenities.
Amenities
9.25
Good facilities mentioned, including pet-friendly options, enhancing the stay.
Value for Money
9.25
Overall perceived as a good value for the quality of experience offered.
Food and Beverage
8.25
Mixed reviews, with some complaints about the restaurant offerings.
Overall Experience
9.25
Overall positive sentiments from guests, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:54

Property Description

Luxurious Accommodation and Prime Location
Conrad Singapore Orchard, located steps from Orchard Road shopping belt, offers a blend of Asian and Western designed rooms with top-notch amenities.

Award-Winning Dining and Diverse Culinary Experiences
Indulge in a culinary journey with ten dining options, including Italian cuisine at Basilico and exquisite dishes at Summer Palace. From Japanese fare to Korean barbecue, there's something to satisfy every palate.

Convenient Facilities and Services
Enjoy free WiFi, a 24-hour fitness center, and access to a tour desk for sightseeing arrangements. With Union Pay accepted and laundry services available, Conrad Singapore Orchard ensures a seamless stay.

Ready to experience luxury and convenience at its best? Book your stay at Conrad Singapore Orchard now!

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Guests who are making payment using another cardholder's credit card, kindly contact the hotel directly. Please note that for rates with breakfast, a breakfast charge applies to children aged 12 years and below.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 470 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
J
Jo-Anne couple au
7
2026-05-27 via Nuitee
A
AndreaT solo_traveller it
9
Excellent hotel in an luxury area of Singapore
Pros:

Inspired interior design, excellent room features. The hotel is located in a quiet area of, near the botanical gardens.

Cons:

Nothing to remark. Just a geographical note: the area does not offer a view on the sea.

2026-05-27 via Nuitee
N
Neelam couple gb
10
Great staff and great hotel
Pros:

Location

Cons:

Pool area could be better for 5*

2026-05-26 via Nuitee
I
Inge extended_group be
10
2026-05-21 via Nuitee
E
Ericyip family_with_children hk
10
Pros:

Everything very nice. Next time in Singapore, will be there.

Cons:

As I’d been staying there for five nights, the breakfast was pretty much the same for me, but it was tasty. There were only two baskets of dim sum: one basket of green buns, which was the same every day, and another basket alternating between prawn dumplings and siu mai. It would have been fine, but having eaten the same breakfast for five days in a row, I’d got a bit fed up with the lack of choice.

2026-05-13 via Nuitee
K
Kim couple au
10
Truly Unforgettable
Pros:

⭐⭐⭐⭐⭐ A Truly Unforgettable Anniversary Experience
I rarely write reviews, but the Conrad Singapore Orchard left me with absolutely no choice. This hotel deserves every word.
From the moment we arrived, the staff set the tone for our entire stay. Warm, attentive, and genuinely helpful at every turn, they made us feel like the only guests in the building. Service of this calibre is increasingly rare, and the Conrad wears it effortlessly.
Our room was immaculate, spotlessly clean with an elegance that felt considered rather than showy. Every amenity you could possibly think of was there, and then some. The attention to detail was remarkable; nothing had been overlooked.
The location on Orchard Road is simply perfect. You are at the heart of Singapore, with world-class shopping, dining, and transport all within easy reach, yet the hotel itself feels like a serene retreat from the buzz outside.
Breakfast was a genuine highlight. The variety was extraordinary, the quality uncompromising. Clearly no shortcuts are taken here. Every dish reflected a commitment to excellence that carried through everything the Conrad does.
The Executive Lounge was a lovely touch, with exceptional drinks, beautiful food, and that same impeccable service woven throughout.
And then there is Manhattan. If you visit and skip Manhattan, you are doing yourself a disservice. The cocktail craftsmanship is extraordinary and watching the bartenders work is an art form in itself. We went on a Thursday evening when live jazz filled the room, and it was simply magical. An experience I would return to Singapore for alone.
What truly moved us was how the hotel celebrated our wedding anniversary. The team went so far above and beyond, with beautiful decorations and a stunning cake awaiting us. It was one of those moments you don't forget.
The Conrad Singapore Orchard is quality in every single thing it does. Do not hesitate to book. You will not be disappointed. You will be delighted.

2026-05-12 via Nuitee
P
pin extended_group kh
8
2026-05-06 via Nuitee
T
Toh family_with_children sg
8
2026-05-02 via Nuitee
C
caspar family_with_children ch
6
2026-05-02 via Nuitee
Q
Qui couple vn
8
Khách Sạn rất Tốt nếu như tìm thấy đồ khách bỏ quên trên phòng thì sẽ hoàn hảo . Hơi buồn !
Pros:

Sạch sẽ

Cons:

Khi về Tồi ,để quên 1 nón đỏ & 1 nón kết mầu xanh & áo khoát màu trắng . Ngày 25/4 Tôi mail nhờ tìm mà KS báo là không thấy .
Tôi để đồ trên ghế sofa trong phòng !

2026-04-30 via Nuitee
L
Luisa family_with_children sg
9
2026-04-30 via Nuitee
B
Budiarto solo_traveller ca
10
Pros:

Wonderful variety for breakfast .
Clean and wonderful atmosphere with music.
Restaurants are excellent, Michelin starred.

2026-04-28 via Nuitee
A
ANDREW CHEGE couple ke
10
2026-04-28 via Nuitee
E
Eric solo_traveller id
2
Cons:

One duty manager was horrible. And did not respect the guest. He was out of line and very unpleasant and unprofessional.

2026-04-26 via Nuitee
M
Maria extended_group us
10
Amazing stay in Singapore
Pros:

Ariana who was the manager was very helpful from the time we arrived to our departure. She made our stay very smooth and enjoyable especially fir a family of 10.
Breakfast had a wonderful spread if international and local flavors delicious.

Cons:

Nothing

2026-04-15 via Nuitee
L
Liana extended_group id
10
2026-04-13 via Nuitee
couple mu
8
2026-04-09 via Nuitee
N
Nishal family_with_children gb
9
2026-04-08 via Nuitee
I
Irina couple fi
10
Excellent
Pros:

We stayed at this hotel for the second time, and once again had a very positive experience. The staff are excellent—attentive, friendly, and always ready to help with any request.

The location is excellent, right next to a main shopping street, which makes it very convenient for both shopping and exploring the area.

The room was clean and cozy, with a comfortable bed that made it easy to relax. We also appreciated the quality toiletries provided in the bathroom. Breakfasts were very good, with a nice selection and consistent quality.

Overall, a reliable and pleasant place to stay—we would gladly return again.

2026-03-31 via Nuitee
T
Theresia extended_group at
10
2026-03-27 via Nuitee