The Fontenay Hamburg

Hotels
9.4 (1172 reviews)
10 Fontenay , Hamburg , DE
+49 40 60566050

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent amenities
Delicious food
Cons:
Issues with cleanliness
Hectic breakfast environment
Location not ideal for sightseeing

Categories

Cleanliness
8.56
Some furniture flaws and stains mentioned, not expected for this hotel category.
Service
10
Very friendly and attentive staff observed throughout the reviews.
Location
9.03
Beautiful location by the Alster, but bus station is not close for sightseeing.
Room Quality
9.07
Stylish, modern, and spacious rooms with high-quality toiletries.
Amenities
9.52
SPA with beautiful views, some issues with availability for guests.
Value for Money
9.55
Generally high value based on quality of service and amenities.
Food and Beverage
9.51
Excellent breakfast and dining options praised, especially the rooftop bar.
Overall Experience
9.96
Overall positive sentiment, with minor drawbacks acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 01:56

Property Description

Luxurious Accommodation
The Fontenay, a 5-star hotel on the Alster Lake, offers elegantly designed rooms with floor-to-ceiling windows and free WiFi. Some rooms boast private balconies and stunning lake views.

Exceptional Dining
Indulge in culinary delights at the Lakeside gourmet restaurant overlooking the lake, the Parkview all-day-dining restaurant, or the Fontenay Bar with its breathtaking 320° panoramic view. In-room dining is also available 24/7.

Relaxation and Leisure
Unwind at the 1,000 m² rooftop spa with an indoor/outdoor pool or explore the nearby Jungfernstieg shopping area. With impeccable service and a prime location, The Fontenay is your ultimate luxury destination in Hamburg. Book now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Property Video

Guest Reviews

9.4
Based on 1172 reviews
Cleanliness: 8.56
Service: 10
Location: 9.03
Room Quality: 9.07
Amenities: 9.52
Value for Money: 9.55
Food and Beverage: 9.51
Overall Experience: 9.96
D
dagmar • couple • de
10
Das beste Hotel für uns in Deutschland
Pros:

Alles alles

Cons:

Es gibt nichts

2026-10-29 • via Nuitee
L
Lutz • solo_traveller • de
10
2026-10-28 • via Nuitee
D
dany • couple • be
10
2026-10-26 • via Nuitee
B
Bert • couple • at
9
2026-10-25 • via Nuitee
P
Peter • solo_traveller • de
10
Pros:

Das Personal und die Stimmung waren Überagend

2026-10-23 • via Nuitee
M
Mohsen • solo_traveller • de
10
2026-10-21 • via Nuitee
E
Edda • couple • de
8
Cons:

Der Service entsprach nicht dem Preis

2026-10-18 • via Nuitee
S
Sebastian • couple • de
10
Best Hotel in town!!
Pros:

Top Lage
Top Service
Zimmer grosszügig und super clean
Wellness sehr schön gestaltet

2026-10-17 • via Nuitee
J
Jeanne • solo_traveller • nl
9
Pros:

Very friendly and courteous staff across all functions, great facilities including the spa, modern and spacious rooms

Cons:

Charming location on the water, but a bit further removed from the city center, public transport connections are limited

2026-10-16 • via Nuitee
S
Spanke • couple • de
10
2026-10-16 • via Nuitee
L
Lysicanova • solo_traveller • nl
9
Pros:

Great location, great facilities, excellent breakfast choice.

Cons:

TV did not connect to iphone, only android system for screen mirroring.

2026-10-15 • via Nuitee
M
Musger Gabriele • couple • at
10
Pros:

Wir waren bestens zufrieden!!

2026-10-14 • via Nuitee
A
Amber-Joline • couple • de
9
Fast Perfekt…
Pros:

Uns hat die Lage sehr gut gefallen es war alles zu Fuß erreichbar und dazu kam das wirklich moderne Zimmer. Das Personal war wirklich top also besser geht es nicht und der Wellness Bereich war auch Mega angenehm. Die Bar war wunderschön eingerichtet und das Personal war auch hier super freundlich und der Käsekuchen war ein Traum.

Cons:

Uns hat nicht gefallen das man auf die warmen Speisen beim Frühstück solange warten muss und die Portionen schon recht klein sind, dies wäre mit einem buffet der warmen Speisen behoben. Dazu wäre eine größere Auswahl an Säften auch sehr vom Vorteil da Orange und Grapefruit ja schon sehr bittere Säfte sind.

2026-10-13 • via Nuitee
N
niccolo • couple • it
9
2026-10-12 • via Nuitee
H
Hasan • couple • de
10
2026-10-12 • via Nuitee
M
Marco • solo_traveller • ch
10
2026-10-12 • via Nuitee
K
Karlheinz • solo_traveller • de
10
2026-10-11 • via Nuitee
M
Martin • solo_traveller • nl
8
2026-10-11 • via Nuitee
A
Andre • couple • nl
10
fantastic service, fantastic location
Pros:

Spacious and very nice and clean

2026-09-19 • via Nuitee
K
Kristin • solo_traveller • de
10
Sehr gutes Personal. Perfektes Ambiente. Mehr als normaler Standard.
Pros:

Eines der besten Hotels in Hamburg. Von Ankunft bis Abfahrt fühlt man sich zu 100% gut aufgehoben.

2026-09-19 • via Nuitee