Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Attentive staff
Cons:
Pricing and value concerns
WiFi issues

Categories

Cleanliness
8.89
The cleanliness and overall layout is excellent. Some concerns mentioned about linen change process.
Service
9.86
Staff were friendly and helpful, with specific praise for several individuals like Stephanie and Patricia.
Location
9.4
Fantastic location next to the beach, very convenient for guests.
Room Quality
9.35
The rooms offer beautiful sea views and are comfortable; the bed was particularly praised.
Amenities
8.38
Some amenities noted as outdated and limited dining options; however, room service was excellent.
Value for Money
7.84
Several reviews indicated dissatisfaction with the pricing and perceived value of the services.
Food and Beverage
8.89
Room service food was excellent; however, lounge products were criticized.
Overall Experience
9.36
Overall high satisfaction with several aspects; the few complaints did not overshadow positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 13:48

Property Description

Luxurious Accommodations
Experience luxury at its finest with accommodations featuring marble bathrooms, in-room entertainment, and modern amenities like a safety deposit box and minibar.

Relaxation and Wellness
Unwind at mySpa Miami with a variety of spa treatments, stay active at the 24-hour fitness center, or bask in the sun at the outdoor pool overlooking Biscayne Bay.

Dining and Convenience
With five dining options on-site, including a Starbucks® and a Pan Latin restaurant, guests can indulge in a range of culinary delights. Plus, take advantage of the full-service business center and electric car charging station.

Book now for an unforgettable stay at InterContinental Miami, where luxury meets convenience in the heart of Miami's business district.

Important information:

Please note that the guest name and credit card used at time of booking, and valid ID must match and be presented at time of check in.

Please note that charges may apply for storing guests' packages.

Please note that breakfast-included rates are for a maximum of 2 guests. Breakfast for any additional guests will incur a surcharge.

The service charge per night includes the following amenities:
- High-speed internet
- 24-hour fitness center access and complimentary attire
- Sauna, steam, drench shower, and relaxation room access
- 2 bottles of water in-room daily
- Daily access on your personal electronic to 'PressReader,' featuring more than 2,000 newspapers and magazines published in 56 languages
- Poolside refreshments and suncare
- Turndown service, upon request
- Black-and-white photocopying and printing
- In-room coffee and tea
- Luggage storage for day of check-in and check-out

Please note that there is an additional charge of USD 30.00 for any guest above 2 adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 58 per day.

Location

Property Accessibility

Total Disability Score: 87.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 10
  • Ramp Length: 4
  • Entrance Type: Electric, regular
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 2943 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 9.36
M
Muhammed Ertugrul • family_with_children • tr
10
2026-06-13 • via Nuitee
G
Giuseppe • couple • it
10
2026-06-11 • via Nuitee
B
BENAY • solo_traveller • tr
9
2026-06-10 • via Nuitee
G
Gibson • solo_traveller • us
10
BEST R&R trip ever
Pros:

intercontinental exceeded my expectations! Very beautiful hotel and the location is perfect. Staff was amazing and very nice. the doorman provided exceptional service, I forgot his name and for that I am sad because I want to make sure he is acknowledged on this. I think his name is Henroy :)

Cons:

food a bit pricey but that's to be expected.

2026-06-10 • via Nuitee
A
Aniko • solo_traveller • gb
10
Short but sweeter! Back on the 15th of June for another two days.
Pros:

Convenient location

2026-06-09 • via Nuitee
E
Emily • couple • us
10
Pros:

The beds we’re comfortable, the staff was beyond helpful. Henry especially was such a personable and accommodating person!

2026-06-08 • via Nuitee
L
Luis • couple • es
9
Pros:

Todo, especialmente el servicio

2026-06-07 • via Nuitee
H
Hany • solo_traveller • us
3
Cons:

The housekeeping service was not good. They forgot to clean the rooms...none checked if room had been cleaned or not...

2026-06-07 • via Nuitee
O
Onur • family_with_children • tr
9
2026-06-07 • via Nuitee
C
Chitra • couple • pt
9
Highly recommend this place for a short stay in Miami.
Pros:

Great location downtown. Good views. Good breakfast. Super room and amenities. Good and friendly staff.

2026-06-07 • via Nuitee
G
Gabriel • extended_group • es
8
2026-06-06 • via Nuitee
A
aminpour • couple • il
9
2026-06-06 • via Nuitee
J
juls21 • Couples • Wirral, Merseyside, England
10
Great hotel with the best beds and pillows!
Pros:

Wonderful hotel with the comfiest beds and pillows. We had a one night stay here before picking up our cruise and wished we could have stayed longer. The lobby itself its gorgeous with plenty of eating/areas. The room we had was overlooking the marina, it had a great big picture window which was fantastic for looking out over the marina. The room itself was spotlessly clean and the beds were amazing! There were 6 pillows on each bed and they were the best pillows I have ever slept on. The bathroom was lovely, very modern and clean and the shower was great as were the toiletries. The only downside was the shower curtain, I hate shower curtains in general but it was no big deal really. There is a Nespresso coffee machine in the room which to be honest I don't find to be a bonus, I would prefer a kettle etc as I never manage to get a decent cup of coffee out of these machines. Other than that I could not fault this hotel at all. Journey time from the hotel to the Port was around 15 minutes and cost approximately $30 in a taxi.

2026-06-05 • via Tripadvisor
6
640melvyc • Couples
10
100% recommend it
Pros:

From the moment we parked at the front of the hotel to the very last moment of our departure, everything and everyone was top notch. We enjoyed our stay so much and the amenities are 100%.
The property is very well taken care of, very clean, the personnel so friendly and inviting, our room had an amazing water view.
Thanks to Andre and his team for arranging everything and giving us a very nice surprise for our two years wedding anniversary. We were blown away with the details that made our experience so memorable that we will definitely be back. Thank you! Thank you! Thank you! To the whole team.

2026-06-05 • via Tripadvisor
B
BigBake_on_the_Road • Couples
10
First class experience from start to finish at the best location in Miami
Pros:

First class experience from start to finish at the best location in Miami. The service, facilities, cleanliness, room, food & beverage, amenities, and location were outstanding....5 stars all the way around. The view from the room was stunning, especially at sunrise and the automated blind control by the bed was super convenient.
Easy walking distance to numerous restaurants, bars, shopping, parks, and activities. (Miami Riverwalk, Bayfront Park, Biscayne Bay waterfront, Brickell City Centre). Close to Big Bus Miami Hop-On Hop-Off Tour stop for convenient transportation to all major attractions/districts with no parking hassles.
We could not have picked a better spot in Miami to enjoy our anniversary!

2026-06-05 • via Tripadvisor
C
Camper195892 • Family • Miami Beach, Florida
10
Intercontinental
Pros:

I went to a cruice with my family.
I stayed 2 nights at the hotel and services was awesome
Special cheers to Alberto and Stoyan at the Club Lounge.
Great service and helpful
Valet prices should be revised

2026-06-04 • via Tripadvisor
M
Meffner22 • Family
10
Quick Trip to Miami
Pros:

My mother & I had a wonderful & relaxing quick getaway in Miami. Our main purpose was to see a Marlins baseball game which despite the end result we had a fantastic time! We went with my mother's cousin Sharon who did a fantastic job as a tour guide but was also the reason we chose to stay at the Intercontinental Hotel because she had worked there a number of years ago. We had easy access to the waterfront tours, used the free MetroMover transit system to explore the Frost Science Museum/Aquarium which was very cool, and we were fairly close to LoanDepot Park so the Marlins game was only a short Uber ride away. We are so thankful for the excellent service provided by everyone at the hotel but especially the concierge team. Eduardo Rosello treated us like family from start to finish, explaining all the amenities that they offer & made sure we had a discount for the boat tour as well! We enjoyed both the breakfast & afternoon tea service at Club Intercontinental & the BlueWater pool was beautiful! The room itself was exceptionally clean with more pillows than we knew what to do with. Also David and the rest of the valet & doorman crew were always polite, helpful and friendly! Thank you again to everyone at the Intercontinental Hotel!

2026-06-04 • via Tripadvisor
E
Essam • family_with_children • us
10
اقامة مميزة
Pros:

الموقع سعة الغرف ، الخدمات العائلية ، التعامل، الفعاليات ، المطعم، كلشي كان جميل وخيالي

Cons:

لاشيء

2026-06-04 • via Nuitee
A
armagh222 • Couples
10
Lovely hotel in a great location.
Pros:

I really enjoyed my stay at the Intercontinental. From the moment we arrived we were greeted warmly. My room was spotless and had a great view of the cruise terminal. Breakfast was good with excellent service. Location was great for what downtown Miami has to offer. There are several good restaurants within easy walking distance as well as easy transport links for exploring the wonderful city of Miami. I definitely recommend.

2026-06-03 • via Tripadvisor
T
Talleyyouradventure • Couples • Chantilly, Fairfax County, Virginia
10
Exceptional Experience at InterContinental Miami!
Pros:

The lounge was exceptional - breakfast in the morning, afternoon tea, and happy hour were perfect each day and a welcome retreat from the busy lobby and other restaurants! The hotel is located right downtown with easy access to public transportation and areas to walk our dogs. The room was the highlight! We were upgraded to a suite facing the water and OMG was it absolutely gorgeous. Two bathrooms and two rooms with lovely amenities and functional furniture. The room was very clean and we had an amazing view in both rooms of the city and water. The valet was easy to use and they even helped when I realized I left something in the car. Everyone was friendly - especially the valet, who had to stand outside in that heat with a smile all day. And they did always have a smile and kind word! We used our rewards points for this room and it was worth it. Noise wise, we didn't really hear anything around us but be aware it is in downtown Miami, so you'll hear some city noises. We were on the 31 floor so far enough to not really hear anything. The lounge is on level 29 and the pool is on level 5 - plenty of space in both areas to be away from others but still enjoying the atmosphere. Oh - they also have a dry sauna and steam room! It is located near the spa / gym - don't be afraid to ask if needed, everyone is friendly!

2026-06-03 • via Tripadvisor