Hilton Houston Post Oak by the Galleria

Hotels
Hilton Hotels & Resorts
8.1 (700 reviews)
2001 Post Oak Boulevard , Houston , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional customer service
Great value for money
Cons:
Cleanliness issues reported

Categories

Cleanliness
6.86
Specific sentiment from text regarding issues with cleanliness in the review.
Service
8.83
Multiple mentions of exceptional service from staff, especially from individuals like Mo, Allen, Brahim, and Edison.
Location
8.37
The convenience of the hotel’s location implied through the positive experiences shared.
Room Quality
8.32
Positive sentiments regarding room comfort and amenities.
Amenities
8.35
General positive comments about hotel amenities and services.
Value for Money
8.31
Positive experience with deals offered, indicating good value.
Food and Beverage
7.86
Positive sentiments about breakfast and dining experience.
Overall Experience
7.93
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:25

Property Description

Luxurious Accommodation
Experience elegance and comfort at Hilton Houston Post Oak by the Galleria. Each room is equipped with a flat-screen TV, private bathroom, and complimentary toiletries for a relaxing stay.

Convenient Amenities
Take advantage of our outdoor pool, fitness centre, and free WiFi during your stay. Enjoy a delicious meal at our onsite restaurant or explore nearby dining options easily accessible from the hotel.

Prime Location
Located just steps away from The Galleria and Water Wall, our hotel offers convenience and luxury in the heart of Houston. With free shuttle service and car hire available, exploring the city is a breeze.

Book your stay at Hilton Houston Post Oak by the Galleria for a memorable and seamless experience.

Important information:

This accommodations prohibits open carry, concealed, possession, storage and transportation of firearms. By booking a reservation at this hotel, you acknowledge and agree to the hotel's policy regarding firearms. For more information regarding this policy, please contact the hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.1
Based on 700 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.93
J
juliasC6005MX Business
10
Hilton Post Oak is top in service and care!
Pros:

We were so impressed with the banquet team as well as the team at the Starbucks in the lobby. They did a wonderful job. We felt so taken care of. They went above and beyond for us and we will be sure to host future events at the Hilton Post Oak. Also a shout out to Christina who is an absolute goddess!!

2026-07-25 via Tripadvisor
K
Kingsley solo_traveller ng
9
Interesting and quite convenient with a central location to the Galleria.
Pros:

I like the room and quietness

2026-07-21 via Nuitee
A
andreadX8519OE Family
10
Allen (Valet) & AJ (Reception) Went Above and Beyond!
Pros:

We had a wonderful stay at the Hilton Post Oak, but the real highlight was the incredible service we received from Allen with the valet team. From the moment we arrived, he consistently went above and beyond—always welcoming us with a smile, handling our car quickly, and making us feel like valued guests. His professionalism, kindness, and attention to detail truly made a lasting impression.

I’d also like to recognize AJ at the front desk for being friendly, efficient, and making check-in a breeze.

Employees like Allen are what make guests want to return. Thank you for making our Houston weekend such an enjoyable one!

2026-07-18 via Tripadvisor
P
P9638CDmadisonb Business
10
Great stay !
Pros:

Great stay at the Hilton on Post Oak! The staff is so accommodating and friendly. The room was very clean and smelled good. Very easy to get in and out for work meetings.

2026-07-07 via Tripadvisor
S
Stella extended_group uy
8
2026-07-07 via Nuitee
U
U5148SUkarlag Solo travel
10
Great
Pros:

I had a wonderful stay at this hotel. The staff were friendly, welcoming, and always ready to help. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The location was convenient, and the amenities exceeded my expectations. Overall, it was a great experience, and I would definitely stay here again. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

2026-07-03 via Tripadvisor
A
A1370FMkatelyns Business
10
Great Valet Customer Service
Pros:

Allen with valet was amazing! I forgot my phone charger in my car and he went to grab it with no hesitation! Very kind and accommodating!

2026-06-30 via Tripadvisor
S
scottsV4518VB Family
10
Just in town for a visit
Pros:

The valets, especially Allen did a great job taking care of us from start to finish. Thanks!

2026-06-29 via Tripadvisor
T
Travel801030 Family
10
Allen Valet!
Pros:

Great help from Allen valet in handing I our car and our luggage to the room. Very courteous, prompt and respectful.

2026-06-28 via Tripadvisor
M
mistyk446 Solo travel
10
Great Staff/Great Stay
Pros:

Excellent staff! Food, service and accommodations are great. Highly recommend this location.
Special shout out to Zeki at the front desk for helping me with some questions. Very friendly and hospitable.
Allen, Bryant and Modesto in valet are very helpful and nice.
And Gus, at the bar makes delicious drinks.

2026-06-25 via Tripadvisor
A
andrewmG1765KL Business
10
Excellent service and friendly people
Pros:

Allen & Tibani were amazing. Needed something at Walmart. Got a ride and they waited for me.

2026-06-24 via Tripadvisor
B
B1252RZjakec Business
10
Excellent hotel facilities
Pros:

An excellent hotel with a brilliant range of facilities. Delicious and filling breakfast buffet and amazing omelette. Outdoor pool very refreshing escape from the Houston heat! My favourite aspect was highly efficient valet service, our driver Modesto was particularly friendly and couldn’t do enough for us. Was great to be able to get to the local park for a jog, and he even collected me afterwards, 10/10 service! Would stay again for sure.

2026-06-24 via Tripadvisor
D
Donisha solo_traveller us
10
Pros:

Everything 🥰

2026-06-22 via Nuitee
J
Jose Luis couple mx
6
Pros:

Nothing is old and need maintenance

Cons:

It’s so old

2026-06-20 via Nuitee
G
G9555CWelisem Couples
10
ALONDRA IS THE BEST BARTENDER!
Pros:

Came for a drink, stayed because Alondra made the experience that good. Great drinks, great energy, and a talent for turning a random night out into a memorable one. My wallet may not forgive her recommendations, but I do. hell yeah.

2026-06-17 via Tripadvisor
9
953benildeg Family
10
My Experience at Hilton.
Pros:

Lu is outstanding, exceptional, professional, good personality, wonderful person, attractive, accomplished, is good for all ages. Lu makes dining and having and outing at the Hilton a pleasant wonderful happy experience.
Lu is why the Hilton has our repeated business.

The Thankful Sisters.

Evelyn F. Poulos & Julie Fotiades,
Lu is also good about suggesting or keeping up to date if there’s something new being offered.
Selfishly, I’m glad she’s working there but it seems she’s very over qualified for the job.

Julie Fotiades is a proud Hilton honors member.

2026-06-14 via Tripadvisor
2
214chanelw Family
10
Hilton Post Oak Allen and Roderick Valet
Pros:

Today we came to the Hilton post Oak Hotel and we were kindly greeted by Allen (valet) and Roderick (valet) upon arriving. They were so welcoming and kind. They went above and beyond and have amazing spirits! They are THE FACE OF HILTON POST OAK! They make this hotel so special and this is why I only stay at the Hilton Post Oak! They both need a promotion and a raise!!!

2026-06-13 via Tripadvisor
O
O5857KNmarkw Couples
10
Great service!!
Pros:

We had a great time visiting Houston and staying at this Hilton hotel. The staff were friendly, courteous and helpful at every turn… especially Allen the valet who went above and beyond!!

Thanks for a great experience all around!

2026-06-13 via Tripadvisor
J
Jordan solo_traveller us
1
2026-06-13 via Nuitee
W
WWRutgers Solo travel Eelde, Drenthe Province
8
Good experience for work
Pros:

Great location for my work. Walking distance to office. Hilton provides complimentary shuttle service which is convenient in the morning, especially when it is humid. Thanks to Modesto for taking care of me!

Hilton is also walking distance from many good restaurants in the area, which are a bit more pricy than usual since it is located in the Galleria / Post Oak / Uptown area.

2026-06-12 via Tripadvisor