Hilton Houston Post Oak by the Galleria

Hotels
Hilton Hotels & Resorts
8.1 (674 reviews)
2001 Post Oak Boulevard , Houston , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Exceptional customer service
Great value for money
Cons:
Cleanliness issues reported

Categories

Cleanliness
6.86
Specific sentiment from text regarding issues with cleanliness in the review.
Service
8.83
Multiple mentions of exceptional service from staff, especially from individuals like Mo, Allen, Brahim, and Edison.
Location
8.37
The convenience of the hotel’s location implied through the positive experiences shared.
Room Quality
8.32
Positive sentiments regarding room comfort and amenities.
Amenities
8.35
General positive comments about hotel amenities and services.
Value for Money
8.31
Positive experience with deals offered, indicating good value.
Food and Beverage
7.86
Positive sentiments about breakfast and dining experience.
Overall Experience
7.93
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:25

Property Description

Luxurious Accommodation
Experience elegance and comfort at Hilton Houston Post Oak by the Galleria. Each room is equipped with a flat-screen TV, private bathroom, and complimentary toiletries for a relaxing stay.

Convenient Amenities
Take advantage of our outdoor pool, fitness centre, and free WiFi during your stay. Enjoy a delicious meal at our onsite restaurant or explore nearby dining options easily accessible from the hotel.

Prime Location
Located just steps away from The Galleria and Water Wall, our hotel offers convenience and luxury in the heart of Houston. With free shuttle service and car hire available, exploring the city is a breeze.

Book your stay at Hilton Houston Post Oak by the Galleria for a memorable and seamless experience.

Important information:

This accommodations prohibits open carry, concealed, possession, storage and transportation of firearms. By booking a reservation at this hotel, you acknowledge and agree to the hotel's policy regarding firearms. For more information regarding this policy, please contact the hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.1
Based on 674 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.93
9
925spencerb Business
10
A GREAT Hilton experience!
Pros:

Truly one of the better Hiltons I’ve stayed at. The staff was masterful at customer service. Special shout out to Edison, the server in the restaurant. So charming and personable….and remembers your name and your particulars after the first meeting. He made this trip particularly enjoyable.

2026-05-14 via Tripadvisor
N
Nomad03161523968 Business New York City, New York
10
Above and beyond
Pros:

Comfortable room, and the best breakfast buffet ever. Our server Edison is amazing 🤩 this is what a 5 star experience looks like!

2026-05-14 via Tripadvisor
H
Heidi solo_traveller fi
9
2026-05-14 via Nuitee
G
Gonzele0190 Family
10
Best Place to Stay!
Pros:

The Hilton Houston Post Oak made my stay a very special one. Every single person from the front desk, restaurant, and housekeeping were very helpful and accommodating. I would definitely stay here again.

2026-05-13 via Tripadvisor
G
gavinm578 Business
10
Good Hotel staffed with great people!
Pros:

Excellent service from check-in to daily room service - I travel a lot for business and this hotel has always been a good stay - even when things aren’t perfect they work hard and quickly to make it right

2026-05-12 via Tripadvisor
F
friok2026 Friends getaway
10
Great place to stay
Pros:

Beautiful hotel. Clean and comfortable! The staff is amazing.

2026-05-11 via Tripadvisor
S
stevensO9561QB Solo travel
10
A flawless stay
Pros:

I love staying here because it’s so close to my work in the Galleria. The rooms are always clean and quiet. My stay had complimentary parking and breakfast, which made my stay even better. The staff is always so friendly and professional. Will always stay here any opportunity that I can.

2026-05-11 via Tripadvisor
N
Nini couple us
10
2026-05-11 via Nuitee
O
Obioha solo_traveller ng
8
Pros:

I like the accessibility, it was easy getting around from the hotel

Cons:

The parking was a bit on the high side :( but receptionist explained that in the galleria area, parking is difficult.

2026-05-10 via Nuitee
W
Wallace couple us
7
2026-05-04 via Nuitee
S
samanthamM2037RA Business
10
The Brittany bar
Pros:

Bartender Gus was absolutely amazing. He made the most phenomenal lemon drop martinis recommend 10 out of 10.

2026-05-02 via Tripadvisor
T
tonyamK6439LB Business
10
Gus is awesome :)
Pros:

great bar service from Gus!! and beautiful room/lobby!!

2026-05-02 via Tripadvisor
F
F6382YAmonicab Family
10
Allen is the man!!!!
Pros:

He saved me when the delivery forgot my silverware and napkins. Fantastic service!!

2026-05-01 via Tripadvisor
D
D3920ASginav Family
10
Allen is awesome!
Pros:

Allen gave us top notch service from the moment we pulled up to valet. What a wonderful person to have greet your guests.

2026-04-28 via Tripadvisor
J
jamessU5467EG Business
10
Valets are great
Pros:

Valets are great here at this property. Shout out to Allen! Appreciate the great customer service.

James

2026-04-28 via Tripadvisor
J
Jody couple us
8
2026-04-24 via Nuitee
E
Edgardo couple us
7
confortable
Pros:

location

Cons:

needs update, specially bathroom

2026-04-22 via Nuitee
E
Eyoanwan solo_traveller ng
7
it was great
Pros:

Great

Cons:

nothing

2026-04-22 via Nuitee
N
Navigate777451 Business
10
Great Shuttle Service within 2 miles of
Pros:

I want to recognize Robert for his excellent service on the hotel shuttle. He was friendly, professional, punctual, and made the ride very smooth and enjoyable. It’s always appreciated when someone goes above and beyond with great customer service. Thank you, Robert, for representing the hotel so well!

2026-04-20 via Tripadvisor
H
H9977EBkellyp Family
10
Awesome valet service
Pros:

Allen and Roger were awesome valet. Great customer service and attention to detail.

2026-04-17 via Tripadvisor