DoubleTree by Hilton Luxembourg

Hotels
Doubletree by Hilton
7.7 (6979 reviews)
12, Rue Jean Engling , Luxembourg , lu

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
No heating
No hot water
Hygiene issues in amenities

Categories

Cleanliness
5.91
There were mentions of hygiene issues with the pool.
Service
9.38
The staff was generally described as friendly and attentive.
Location
9.42
Positive remarks on the hotel's location.
Room Quality
5.87
Issues with heating and hot water were frequently mentioned.
Amenities
6.9
The swimming pool was out of service without prior notice.
Value for Money
7.86
Mixed feedback on the value considering the issues experienced.
Food and Beverage
8.91
Breakfast was positively mentioned in several reviews.
Overall Experience
7.38
Many guests mentioned significant discomfort due to heating issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:58

Property Description

Tranquil Forest Setting

Escape to a serene oasis at DoubleTree by Hilton Luxembourg, where tranquility meets convenience just moments away from the vibrant Kirchberg Quarter and the bustling city center.

Fitness and Relaxation

Maintain your well-being by incorporating a workout into your routine at our well-equipped fitness center or take a refreshing dip in our indoor swimming pool open all over the year.

Culinary Delights and Event Spaces

Indulge in the culinary delights of The Green Restaurant & Bar, where modern European cuisine is served with flair. Whether you're here for business or leisure, our 16 meeting rooms, complemented by ample on-site parking for 250 vehicles, make the hotel the perfect venue for your events.

Book now to experience the perfect blend of nature, convenience, and luxury at DoubleTree by Hilton Luxembourg.

Important information:

Guests are kindly requested to note that a deposit is required at check-in. This can be done in form of a cash deposit or the amount will be authorized on your credit card and will be refunded upon check-out.

Please note that when the occupancy in the room is 3 guests, the 3rd person will sleep in a rollaway bed.

Please note that only one dog per room is allowed. Please contact the hotel in order to confirm the dog and the room type.

Thank you for taking note of our opening hours of the pool:
Monday from 7:00 to 11:00 and then from 17:00 to 21:00,
Tuesday or Thursday included from 7:00 to 10:00 and then from 17:00 to 21:00
Friday from 17:00 to 22:00, Saturday from 9:30 to 13:30 and 16:00 to 22:00
Sunday from 9:30 to 16:00.

please note that the last order for the evening meal at The Green restaurant until 10:30 p.m.
and last order for room service until 11 p.m.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 6979 reviews
Cleanliness: 5.91
Service: 9.38
Location: 9.42
Room Quality: 5.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 7.38
M
MANUEL solo_traveller be
8
2026-06-13 via Nuitee
G
Grigoryan couple de
10
2026-06-13 via Nuitee
A
Annette solo_traveller de
8
2026-06-13 via Nuitee
S
Sandalcı family_with_children nl
10
güzel
Pros:

çok temiz ve aile için uygun bir yer.

Cons:

odada minibar boştu. satışta kahve ve minibar olduğu yazıyordu ancak ne yazıkki yoktu

2026-06-13 via Nuitee
B
Benjamin Sachtleben solo_traveller de
8
Pros:

Man fühlt sich richtig wohl.

Cons:

Nix

2026-06-12 via Nuitee
N
Nur solo_traveller es
8
Pros:

Muy recomendable, limpio, habiaciones grandes, cama muy cómoda, piscina y gym.

Cons:

Que estuviera tan alejado del centro aunque es fácil llegar con el bus urbano, que además es gratis

2026-06-12 via Nuitee
B
Burak solo_traveller nl
5
Pros:

Personeel

Cons:

Fitness ruimte was super warm zonder ventilatie en stonk

De bedden waren kort en te oud versleten

2026-06-11 via Nuitee
R
Roel extended_group nl
9
Wel een wat ouder hotel maar alles was super goed
Pros:

Mooi en netjes

2026-06-11 via Nuitee
W
Wendy solo_traveller gb
10
Good stay
Pros:

Clean

Cons:

Bit far out from city centre

2026-06-10 via Nuitee
V
Valerie solo_traveller co
9
Recommended 100%
Pros:

Great breakfast and the location is very convenient because you have a bus stop few steps away.

Cons:

The TV signal was poor

2026-06-10 via Nuitee
O
Ouabel couple fr
9
2026-06-10 via Nuitee
J
Jacobus family_with_children th
5
Redelijk maar niet wat je van Hilton mag verwachten
Pros:

Locatie en zwembad

Cons:

Bedden

2026-06-09 via Nuitee
L
Laura solo_traveller be
5
Dececionante, apesar de gostar muito do sítio
Pros:

Localização, simpatia dos empregados

Cons:

No primeiro quarto que me foi dado o ar condicionado não funcionava. No segundo, a televisão também não. Veio um técnico arranjar, mas voltou logo a deixar de o fazer. A Internet idem. Havia obras no hotel a partir sas 7h30

2026-06-09 via Nuitee
S
Sergio solo_traveller be
7
Pros:

Friendly people

Cons:

Saturday and Sunday woke up very early due to hammering sound of maintenance.... Never got any warning nor compensation.

2026-06-09 via Nuitee
K
keith couple gb
10
Great hotel
Pros:

The warm cookies on arrival were a very nice touch. Two types of bottled water in the room. Free parking.

Cons:

Location is a 15 minute bus ride into the city , which is free.

2026-06-09 via Nuitee
F
Fatima couple nl
7
Verblijf was oké. Behalve de ranzige geur in de badkamer.
Pros:

De ruimte in de kamer.
Hygiëne

Cons:

Er hing een soort riool lucht in de badkamer de beide dagen dat wij er verbleven.

2026-06-07 via Nuitee
S
Saidi couple de
8
2026-06-07 via Nuitee
G
Gustavo extended_group br
10
Otimo custo beneficio em Luxemburgo
Pros:

Localização: perto de um ponto de onibus.
Funcionários: muito atencisosos.

2026-06-07 via Nuitee
M
mark couple gb
1
Awful front of house team and bar/restaurant team particularly rude, FIND ANOTHER HOTEL DO NOT STAY HERE
Cons:

Upon arrival at the property there were multiple cars parked on the entry road, it becomes clear why as there is a sign on the closest car park to the hotel is reserved for staff only, this was a very clear indicator of how this hotel treats guests. I was not asked for my Hilton number at check in and the lady doing the check in was very clearly unhappy with something but hey we all have a bad day right?. Room was clean and reasonable facilities and no issues there. We then headed down to the bar/restaurant where I went to the bar and requested drinks, I was treated as if I had assaulted the staff and advised I needed to get sit at some(very) specific seats if I just wanted a drink and someone would come to the table. I explained I wanted 2 beers and went to sit, 5 minutes later the same staff member I had advised I was after a beer then turned up and asked what I wanted. At this point I decided to not eat at the restaurant requested my beer again and started looking for a local restaurant. By far the worst was to come at breakfast where both of us were treated obnoxiously by the staff to the point I challenged them to their face to either be polite or fetch the manager. I ate my breakfast and rushed to check out where I was advised there was no manager available to discuss my concerns.

2026-06-07 via Nuitee
J
Josiane couple fr
9
Joli séjour, sans problème..tout était fluide
Pros:

Bon accueil.
Facilite de parking,gratuit

2026-06-07 via Nuitee