Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent breakfast
Friendly staff
Great location
Cons:
Rooms need renovation
Some cleanliness issues
Overpriced for quality

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness could be better, particularly in rooms.
Service
9.98
Service was consistently praised as friendly and attentive.
Location
9.61
The location is excellent, close to main attractions.
Room Quality
7.56
Rooms require renovation and maintenance.
Amenities
8.59
Amenities include a 24/7 gym and breakfast options.
Value for Money
8.05
Some reviews indicated the hotel may be overpriced given the current state.
Food and Beverage
8.6
Breakfast received positive feedback for variety and quality.
Overall Experience
9.07
Overall experience is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:03

Property Description

Luxurious Stay in Zagreb

Experience the epitome of luxury at The Westin Zagreb, a 5-star hotel conveniently located near the city center and charming outdoor cafés.

World Class Health Academy Spa

Indulge in relaxation at the World Class Health Academy spa center, offering a range of wellness treatments and massages. Unwind in the Finnish and Turkish saunas or take a dip in the 17-meter pool.

Fitness Haven

Stay active during your stay with complimentary access to the 1,500 m² fitness area featuring top-of-the-line exercise equipment. Don't miss the chance to rejuvenate with a workout session or a refreshing swim.

Book now to elevate your Zagreb experience at The Westin Zagreb.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Location

Guest Reviews

8.7
Based on 4995 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 7.56
Amenities: 8.59
Value for Money: 8.05
Food and Beverage: 8.6
Overall Experience: 9.07
K
Katarina Kay • couple • hr
10
2026-10-31 • via Nuitee
D
Domagoj • couple • hr
10
2026-10-31 • via Nuitee
F
Franz • solo_traveller • at
2
2026-10-31 • via Nuitee
E
Eirini • family_with_children • gr
10
Pros:

Fantastic hotel! Great location,super services.

2026-10-31 • via Nuitee
F
Farah Mirta • couple • hr
10
2026-10-30 • via Nuitee
B
Bogdan • family_with_children • si
10
2026-10-30 • via Nuitee
E
ERMOFILOS • couple • gr
9
2026-10-30 • via Nuitee
J
Jelena Pav. • family_with_children • me
10
Pros:

Great hotel, location, room, staff, breakfast. All excellent

2026-10-30 • via Nuitee
N
Nico G. 69 • solo_traveller • it
8
BUSINESS IN CITY CENTER
Pros:

Posizione, parcheggio privato anche coperto disponibile in struttura, palestra e piscina. Le dimensioni della hall permetto incontri di lavori con una sufficiente privacy. La vicinanza al centro storico consente delle gradevoli passeggiate.

Cons:

L'hotel è posizionato su una via di grande traffico durante il giorno. Da tenere conto per i tempi di spostamento al mattino.

2026-10-29 • via Nuitee
S
Sharma • family_with_children • gb
8
Pros:

Centrally located. Wide range of breakfast options. Suite was good size.

Cons:

Housekeeping can improve their provision. E.g putting extra toilet rolls. Replenish the dental kit on daily base should be done.
Needs to check the towels before replenishing. One of the towel was torn in the middle.
Also lighting can be improved. Our junior suit has no central ceiling lights

2026-10-29 • via Nuitee
A
Amir • solo_traveller • de
10
Ich habe mich sehr wohl gefühlt!
Pros:

Die zentrale Lage. Die Straßenbahn ist direkt vor dem Hotel. Zu Fuß braucht man 10-15 Minuten bis zum Zentrum.

Cons:

An manchen Stellen im Zimmer lag etwas Staub.

2026-10-29 • via Nuitee
M
Mihaela • couple • hr
5
Pros:

Doručak.

Cons:

Neugodan miris iz wc-a.
Pretjerano parfumirana soba.

2026-10-28 • via Nuitee
T
TATIANA • couple • si
6
Discent if you need to be there.
Pros:

This property was just in the place, where I needed it to be for my purposes in Zagreb

Cons:

The building urgently needs repairs. Dirty walls, dirty flooring, everything is stained, old, peeling faucets, and yellowed toilet seats and covers.
Reception stuff never smile. 🤷🏻‍♀️ They looked as if they are not willing you to be there.
Guests arriving to the hotel are often hungry. But the restaurant starts at 18:00. We had to wait for 1 hour 20 minutes, being very hungry.

2026-10-28 • via Nuitee
T
TATIANA • couple • si
6
2026-10-28 • via Nuitee
M
Marta • extended_group • hr
10
2026-10-27 • via Nuitee
F
FeddeJolanda • family_with_children • nl
7
Pros:

Personeel was zeer behulpzaam
Ontbijt was top

Cons:

Vergane glorie.
Probeert op te lappen maar alles net niet.
Vieze vloerbedekking, slechte bedden.
Slechte prijs kwaliteit verhouding

2026-10-27 • via Nuitee
C
Catherine • family_with_children • gb
8
Lovely break
Pros:

Size, space, Marriott quality, we had everything we needed. Buffett brunch was one of the best I’ve seen. Was located right outside a tram stop. Ample parking.

Cons:

Check in was slow not the usual Marriott speed.

2026-10-27 • via Nuitee
B
Barbara • couple • hr
10
Vratiti ćemo se iznova na ovo predivno mjesto u srcu Zagreba
Pros:

Prekrasna soba sa svim sadrzajima i divnim krevetom besprijekorno uredno i plus nas je kao mladence docekali kolacici, čaj, svježa voda i grickalice

Cons:

Sve savrseno

2026-10-27 • via Nuitee
S
Spiteri • couple • mt
8
It was great
Pros:

The spa facilities and the room

Cons:

I liked everything

2026-10-27 • via Nuitee
H
Harald • family_with_children • at
10
Pros:

Frühstück war perfekt, saß restaurant mit den Menü außergewöhnlich gut. Preis war in Ordnung. Meine Junior Suite war perfekt ausgestattet. Hätte nichts mitnehmen müssen

2026-10-27 • via Nuitee