The Westin Zagreb

Hotels
•
Westin
8.7 (4621 reviews)
Kršnjavoga 1 , Zagreb , hr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent breakfast
Friendly staff
Great location
Cons:
Rooms need renovation
Some cleanliness issues
Overpriced for quality

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness could be better, particularly in rooms.
Service
9.98
Service was consistently praised as friendly and attentive.
Location
9.61
The location is excellent, close to main attractions.
Room Quality
7.56
Rooms require renovation and maintenance.
Amenities
8.59
Amenities include a 24/7 gym and breakfast options.
Value for Money
8.05
Some reviews indicated the hotel may be overpriced given the current state.
Food and Beverage
8.6
Breakfast received positive feedback for variety and quality.
Overall Experience
9.07
Overall experience is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:03

Property Description

Luxurious Stay in Zagreb

Experience the epitome of luxury at The Westin Zagreb, a 5-star hotel conveniently located near the city center and charming outdoor cafés.

World Class Health Academy Spa

Indulge in relaxation at the World Class Health Academy spa center, offering a range of wellness treatments and massages. Unwind in the Finnish and Turkish saunas or take a dip in the 17-meter pool.

Fitness Haven

Stay active during your stay with complimentary access to the 1,500 m² fitness area featuring top-of-the-line exercise equipment. Don't miss the chance to rejuvenate with a workout session or a refreshing swim.

Book now to elevate your Zagreb experience at The Westin Zagreb.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4621 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 7.56
Amenities: 8.59
Value for Money: 8.05
Food and Beverage: 8.6
Overall Experience: 9.07
I
Ivana • solo_traveller • hr
9
2026-05-23 • via Nuitee
D
danijel • solo_traveller • hr
9
2026-05-23 • via Nuitee
A
Alin Cosmin SCHIOPU • solo_traveller • ch
7
Pros:

Nothing

Cons:

Lifts were not working...staff was not ok..

2026-05-20 • via Nuitee
I
Ivan • solo_traveller • mt
5
Cons:

Well, this was sold on the website as a Westin, at twice the price of same star hotels nearby. I chose it because its said Westin and I expected the same standard I find at other Westin Hotels in other European Capitals. But this was not the case. The staff are superb and wonderful, the food ok, but the place desperately needs a refurbishment.

2026-05-19 • via Nuitee
J
Jerem • solo_traveller • be
9
2026-05-19 • via Nuitee
A
Amila • solo_traveller • qa
10
2026-05-19 • via Nuitee
E
Erdem • solo_traveller • tr
1
2026-05-18 • via Nuitee
E
Erdem • extended_group • tr
1
2026-05-18 • via Nuitee
V
Viktor • couple • ru
10
2026-05-17 • via Nuitee
M
Maria • solo_traveller • es
10
2026-05-17 • via Nuitee
M
Marko • couple • hr
3
2026-05-17 • via Nuitee
M
Miroslav • solo_traveller • hr
9
2026-05-16 • via Nuitee
I
Ivan • couple • de
5
Preisleistung nicht ok.
Pros:

Central

Cons:

Alles alt manche Sachen funktionieren nicht

2026-05-15 • via Nuitee
S
Sergio da Venda Vieira • couple • br
8
Pros:

O quarto que fiquei tinha uma estrutura muito boa e o kit de boas vindas foi muito bom.

Cons:

Os funcionários parecem com pouco treinamento e deixam a desejar na organização das tarefas e no atendimento.

2026-05-15 • via Nuitee
I
Ivan • couple • de
5
2026-05-15 • via Nuitee
A
Aleksandar • solo_traveller • si
10
2026-05-15 • via Nuitee
G
Giorgio • solo_traveller • it
10
2026-05-15 • via Nuitee
J
Jose M. • couple • es
8
Correcto pero caro para lo que ofrece
Pros:

Bueno, es lo que esperas de un Westin. Sin sorpresas

Cons:

Precio caro. Faltaba la puerta entre la habitación h la zona de estar. El mantenimiento odia ser mejor. Precio caro.

2026-05-14 • via Nuitee
S
Sanela • couple • ba
7
Pros:

Hotel cist ,ljubazno osoblje!

Cons:

Soba je bila mala i starija!

2026-05-14 • via Nuitee
J
Josip • family_with_children • hr
9
2026-05-14 • via Nuitee