Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent breakfast
Friendly staff
Great location
Cons:
Rooms need renovation
Some cleanliness issues
Overpriced for quality

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness could be better, particularly in rooms.
Service
9.98
Service was consistently praised as friendly and attentive.
Location
9.61
The location is excellent, close to main attractions.
Room Quality
7.56
Rooms require renovation and maintenance.
Amenities
8.59
Amenities include a 24/7 gym and breakfast options.
Value for Money
8.05
Some reviews indicated the hotel may be overpriced given the current state.
Food and Beverage
8.6
Breakfast received positive feedback for variety and quality.
Overall Experience
9.07
Overall experience is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:03

Property Description

Luxurious Stay in Zagreb

Experience the epitome of luxury at The Westin Zagreb, a 5-star hotel conveniently located near the city center and charming outdoor cafés.

World Class Health Academy Spa

Indulge in relaxation at the World Class Health Academy spa center, offering a range of wellness treatments and massages. Unwind in the Finnish and Turkish saunas or take a dip in the 17-meter pool.

Fitness Haven

Stay active during your stay with complimentary access to the 1,500 m² fitness area featuring top-of-the-line exercise equipment. Don't miss the chance to rejuvenate with a workout session or a refreshing swim.

Book now to elevate your Zagreb experience at The Westin Zagreb.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4711 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 7.56
Amenities: 8.59
Value for Money: 8.05
Food and Beverage: 8.6
Overall Experience: 9.07
D
Duje • family_with_children • hr
10
2026-07-04 • via Nuitee
J
Juan Ramón • family_with_children • es
7
Simplemente una habitación confortable
Pros:

Amplitud de las habitaciones

Cons:

Poca simpatía del personal

2026-07-04 • via Nuitee
J
Jeanette • couple • mt
9
Pros:

Very clean, nice and comfortable room and excellent location

2026-07-04 • via Nuitee
I
Ihor • couple • ua
9
2026-07-04 • via Nuitee
J
Javier • couple • mx
9
Pros:

Hotel con bonitas instalaciones, desayuno muy bueno

2026-07-03 • via Nuitee
N
Nataša • couple • hr
10
2026-07-03 • via Nuitee
Željan • couple • hr
10
2026-07-03 • via Nuitee
A
Amer • solo_traveller • ba
10
Pros:

Izuzetan hotel, vrhunski doručak, divno osoblje, Best buy - vrijednost za novac.

2026-07-02 • via Nuitee
A
Aurėja • couple • lt
9
2026-07-02 • via Nuitee
B
Benny • solo_traveller • il
9
2026-07-02 • via Nuitee
U
Uwe • couple • de
5
Zweckmäßig aber kein Urlaubsfeeling.
Pros:

Nur das Zimmer und das Gym.

Cons:

Pool Morgens geschlossen
Die öffentlichen Bereiche sind altbacken und dunkel.
Rezeption unpersönlich und wie am Bahnhof

2026-07-02 • via Nuitee
D
Daniele • solo_traveller • it
9
Nel complesso più che buono.
Pros:

La camera spaziosa e piacevole, la posizione ottima per il centro, la piscina (molto bella e aperta spesso la sera), lo staff è cortese ed efficiente, ero al 10 piano e grazie a 4 ascensori velocissimi ero al pianterreno in mezzo minuto.

Cons:

Può sembrare un’inezia, ma con 35 gradi fuori vorrebbero rifarti la camera nel primo pomeriggio. Fammela la mattina che sono fuori, no? Tra le 14.00 e le 15.00 magari mi faccio un sonnellino. 😅

2026-07-02 • via Nuitee
A
As-Saadi • couple • om
8
Pros:

الموقع ممتاز

Cons:

الاسره مستهلكه

2026-07-01 • via Nuitee
D
Deni • solo_traveller • be
8
Prima
Pros:

Goed

Cons:

X

2026-07-01 • via Nuitee
A
Alsuwaidi • solo_traveller • ae
8
Good hotel
Pros:

Location and the room size

Cons:

The hotel is a little old

2026-07-01 • via Nuitee
T
Toni • couple • hr
10
2026-07-01 • via Nuitee
M
Martina • family_with_children • cz
9
2026-07-01 • via Nuitee
I
Ivana • solo_traveller • hr
9
Pros:

Odlicña lokacija, ljubazno osoblje i odlican dorucak.

Cons:

Nista

2026-07-01 • via Nuitee
D
Demi • family_with_children • mt
9
Pros:

Clean and really modern.

Cons:

Parking fees expensive

2026-06-30 • via Nuitee
T
THOMAS • solo_traveller • gr
7
Pros:

Άνετο δωμάτιο

Cons:

Δεν υπήρξε στη σουίτα διαχωρισμός των δωματίων! Χαλασμένη η εσωτερική πόρτα!

2026-06-30 • via Nuitee