Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Excellent breakfast
Friendly staff
Great location
Cons:
Rooms need renovation
Some cleanliness issues
Overpriced for quality

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness could be better, particularly in rooms.
Service
9.98
Service was consistently praised as friendly and attentive.
Location
9.61
The location is excellent, close to main attractions.
Room Quality
7.56
Rooms require renovation and maintenance.
Amenities
8.59
Amenities include a 24/7 gym and breakfast options.
Value for Money
8.05
Some reviews indicated the hotel may be overpriced given the current state.
Food and Beverage
8.6
Breakfast received positive feedback for variety and quality.
Overall Experience
9.07
Overall experience is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:03

Property Description

Luxurious Stay in Zagreb

Experience the epitome of luxury at The Westin Zagreb, a 5-star hotel conveniently located near the city center and charming outdoor cafés.

World Class Health Academy Spa

Indulge in relaxation at the World Class Health Academy spa center, offering a range of wellness treatments and massages. Unwind in the Finnish and Turkish saunas or take a dip in the 17-meter pool.

Fitness Haven

Stay active during your stay with complimentary access to the 1,500 m² fitness area featuring top-of-the-line exercise equipment. Don't miss the chance to rejuvenate with a workout session or a refreshing swim.

Book now to elevate your Zagreb experience at The Westin Zagreb.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Location

Guest Reviews

8.7
Based on 4929 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 7.56
Amenities: 8.59
Value for Money: 8.05
Food and Beverage: 8.6
Overall Experience: 9.07
G
Ghirindrepersad • family_with_children • sr
8
Goed, maar wat verouderd!
Pros:

De kamer was voorzien van alle gemakken. Diner en ontbijt waren erg goed.

Cons:

De kamer is gedateerd en heeft een opknapbeurt nodig. De stopcontacten naast het bed deden het ineens niet meer.
De deur van de doucheruimte sloot niet goed, waardoor er water naar buiten kwam.

2026-08-08 • via Nuitee
D
Dr. med. D. Mihic • solo_traveller • ch
8
Pros:

Perfekte Lage, einheimisches Personal ist Spitze, gute Infrastruktur, sehr gutes P/L Verhältnis.

Cons:

Das Hotel (Mariott) lebt vom alten Ruhm des Hotels; Als Intercontinental und danach Opera in Betrieb waren, war das ein 6☆ Hotel. Seitdem wurde nichts rwnoviert, das Abend Buffet Dinner ist nur noch ein Schaten von früherem "the best in the town". Nur noch das einheimische Personal und perfekte "Strukjli" reten den sonst sehr mittelmässigen Eindruck. Die Mehrheit der Hotelgäste und ihr Verhalten auch.
Das fremde Personal spricht absolut kein Kroatisch. Frustrierend.

2026-08-08 • via Nuitee
A
Antonis • solo_traveller • cy
10
2026-08-08 • via Nuitee
A
Albert • solo_traveller • at
9
Pros:

Gute Lage, freundliches Personal, schöne Zimmer!

Cons:

Manche Einrichtungsdetails im Bad sind unglücklich gelöst, aber das sind Kleinigkeiten.

2026-08-08 • via Nuitee
A
ami_83 • solo_traveller • hr
10
2026-08-07 • via Nuitee
A
Alexia • solo_traveller • cy
10
2026-08-07 • via Nuitee
N
Nicola • solo_traveller • it
9
Cons:

Ristorante interno con un rapporto qualità prezzo sbilanciato, a differenza dell’hotel

2026-08-07 • via Nuitee
L
Lavdim et Dorentina • family_with_children • fr
10
2026-08-07 • via Nuitee
S
Stefan • couple • ch
10
Tolles Hotel an schöner Lage
Pros:

Sehr sauberes Hotel.

2026-08-07 • via Nuitee
D
David • solo_traveller • hr
10
2026-08-06 • via Nuitee
D
Drobnič • solo_traveller • si
8
2026-08-06 • via Nuitee
P
Pavel • solo_traveller • no
1
Cons:

Hotellansatt tok seg inn på rommet mens jeg sov selv med ikke forstyrr-skilt på døra.
Hendelsen ble ikke spesielt tatt på alvor og de henviste til at jeg måtte ta kontakt med selskapet jeg booket fra

2026-08-06 • via Nuitee
M
marijo • extended_group • hr
10
Ponovo dolazimo
Pros:

Sve

Cons:

Sve odlicno

2026-08-05 • via Nuitee
S
shai • solo_traveller • il
9
Pros:

מלון ישן אבל שמור ונעים מאד.
ארוחת בוקר מגוונת מאד, חדרים נחמדים, חדר כושר מדהים, בריכה, סאונה.
יש חניה, אמנם בתשלום, אבל לנו זה היה חשוב.

2026-08-05 • via Nuitee
P
Pascal compte google • couple • fr
8
parfait pour une étape à zagreb
Pros:

Hotel de la chaine Mariott avec le niveau de qualité attendu mais sans plus de charme parfait pour une étape avec un véhicule

Cons:

réduire le prix du parking pour les résidents

2026-08-05 • via Nuitee
M
mirko • extended_group • hr
9
Pros:

Sve ok ,samo treba renovirati sobe koje su već odradile svoj dio posla .

2026-08-05 • via Nuitee
D
Delphine • extended_group • ch
7
2026-08-05 • via Nuitee
M
Miro • couple • hr
10
2026-08-04 • via Nuitee
A
Antonio • solo_traveller • cz
4
Pros:

Location

Cons:

Old fashion furnitures, dirty, very expensive

2026-08-03 • via Nuitee
M
Michał • family_with_children • pl
8
Pros:

Bardzo miła, życzliwa i pomocna obsługa hotelowa. Smaczne śniadania z ogromnym wyborem produktów. Duży parking hotelowy za niewielką dopłatą. Miłym dodatkiem był kosz świeżych owoców przyniesiony przez obsługę chwilę po zameldowaniu.

Cons:

Największym rozczarowaniem był room serwis z hotelowej restauracji. Słabe jedzenie trochę jak ze szkolnej stołówki. Pomylone dania, złe pozycje na rachunku a z Kids menu filet z ryby pełen ości.

2026-08-03 • via Nuitee