Sonesta Charlotte Lower South End

Hotels
•
Sonesta Hotels
8.4 (2004 reviews)
5700 Westpark Drive , Charlotte , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice location
Comfy beds
Friendly service
Spacious rooms
Great breakfast
Cons:
Cleanliness issues
Parking fees
No microwave in room
Old furniture

Categories

Cleanliness
7.79
Noted issues with cleanliness, such as hair on sheets and unclean areas.
Service
9.26
Overall service was friendly and accommodating, with staff addressing issues promptly.
Location
8.8
Convenient location with good access to nearby amenities.
Room Quality
8.25
Mixed sentiments; some complaints about the room's maintenance but noted spaciousness.
Amenities
7.78
Issues with absent amenities like microwave and working ice machine.
Value for Money
8.24
Room rates are reasonable for the value, but parking fees were considered inconvenient.
Food and Beverage
8.29
Compliments on breakfast but no specific critiques noted.
Overall Experience
8.76
Positive overall experience with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Luxurious Amenities

This Sonesta Charlotte Executive Park boasts both an indoor and outdoor pool, providing guests with options for relaxation and enjoyment. The property-wide WiFi ensures connectivity for all guests, making it convenient for both leisure and business travelers.

Elegant Rooms and Suites

Each room at the Sonesta Charlotte comes equipped with modern amenities such as a flat-screen cable TV, iPod docking station, and a spacious desk. The en suite bathrooms feature upscale touches like granite countertops and free toiletries, offering guests a comfortable and luxurious stay.

Dining and Entertainment Options

Indulge in delectable dishes at the Food For Thought Restaurant & Bar, where a variety of menu options are available, from Carolina Blue Crab Cakes to local brewery selections. Guests can also unwind at the Poolbar with a selection of beers, wines, and signature cocktails, perfect for enjoying a relaxing evening by the pool.

Experience the epitome of comfort and luxury at Sonesta Charlotte Executive Park. Book your stay now to enjoy a memorable hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of USD 75 per stay applies. A maximum of 2 dogs per room is allowed.

Only dogs are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.4
Based on 2004 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
L
LORIE • couple • us
4
Not the best
Pros:

Balcony Room
Comfy Bed
Pump Shampoo, Conitioner, Soap and Lotion.

Cons:

Items/Food under lounge chair.
Musty room smell.
Loud Squelching noise when cammode flushed that lasted a long time.
Beggar out front.

2026-05-22 • via Nuitee
D
da silva • solo_traveller • br
1
Pros:

Fui até o hotel e chegando la disseram que eu tinha que pagar a mais 250 dólares. Perguntei o pq e disse que no booking nao dizia nada ,mesmo assim eles disseram que sao normas e que o booking nao avisa. Tive que sair e ir para outro hotel . Nao indico nem o hotel ,nem o booking para ninguém.

Cons:

Odiei ,péssimo pois nao tentaram resolver sai e fui para outro hotel.

2026-05-21 • via Nuitee
K
Kristen • couple • us
9
2026-05-20 • via Nuitee
K
Kadesia • couple • us
10
Pros:

My king balcony room was amazing.
The pool was definitely a nice bonus with the added bar

2026-05-18 • via Nuitee
H
Hope • solo_traveller • us
10
Pros:

The guy that checked me in was awesome at his job he went above and beyond to help me with check in

Cons:

Nice facility, nice staff

2026-05-18 • via Nuitee
V
Victor • solo_traveller • us
10
2026-05-17 • via Nuitee
R
Robert • couple • us
10
2026-05-17 • via Nuitee
Y
Yolanda • solo_traveller • us
10
Pros:

Front desk staff was very friendly and helpful.

2026-05-17 • via Nuitee
J
Jomo • solo_traveller • us
10
2026-05-16 • via Nuitee
N
Nathalja • solo_traveller • nl
7
Cons:

Ontbijt was erg duur!

2026-05-16 • via Nuitee
A
Abi • extended_group • us
10
Every thing is excellent
Pros:

Excellent huge Frontdesk area looks like casino lobby great front desk staff fully co operate any time nice renovated room comfortable easy to excess great location Value of room worth we will recommend to other our friends also

Cons:

Only shower water is slow no force in water

2026-05-15 • via Nuitee
M
Michael • couple • us
7
2026-05-15 • via Nuitee
S
Selene • solo_traveller • us
3
Pros:

I never been in a 4 start hotel where they charge you for parking and breakfast and also no returning the deposit when you didn't damage nothing

2026-05-15 • via Nuitee
J
Jayne • couple • us
8
Pros:

Clean, friendly and good value

2026-05-15 • via Nuitee
D
DeClan • couple • us
10
2026-05-15 • via Nuitee
Y
Yorlenis • couple • us
8
2026-05-14 • via Nuitee
M
Michelle • extended_group • us
10
Wonderful place to stay, would stay again.
Pros:

Check in was easy and the attendant at the desk was pleasant and very helpful. I did upgrade our room to a suite, and it was phenomenal. Clean, spacious, and fit our needs. I did have to call and ask for a pillow and blanket but did receive it within 5-10 minutes, which was exceptional service. Check out was quick and easy as well. The lobby was beautiful and employees were cheerful and helpful.

Cons:

I could have gotten early check in but our room was not ready yet. Only bad thing.

2026-05-14 • via Nuitee
A
architkumarb • Business
10
Darrick is nice driver
Pros:

Good experience with nice drivers Darrick with good ride

2026-05-13 • via Tripadvisor
M
Myesha • couple • us
10
2026-05-13 • via Nuitee
M
Maye • couple • us
8
Pros:

The beds are super comfortable!

Cons:

The front desk lady at night was rude

2026-05-13 • via Nuitee