Sonesta Charlotte Lower South End

Hotels
•
Sonesta Hotels
8.4 (2041 reviews)
5700 Westpark Drive , Charlotte , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice location
Comfy beds
Friendly service
Spacious rooms
Great breakfast
Cons:
Cleanliness issues
Parking fees
No microwave in room
Old furniture

Categories

Cleanliness
7.79
Noted issues with cleanliness, such as hair on sheets and unclean areas.
Service
9.26
Overall service was friendly and accommodating, with staff addressing issues promptly.
Location
8.8
Convenient location with good access to nearby amenities.
Room Quality
8.25
Mixed sentiments; some complaints about the room's maintenance but noted spaciousness.
Amenities
7.78
Issues with absent amenities like microwave and working ice machine.
Value for Money
8.24
Room rates are reasonable for the value, but parking fees were considered inconvenient.
Food and Beverage
8.29
Compliments on breakfast but no specific critiques noted.
Overall Experience
8.76
Positive overall experience with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Luxurious Amenities

This Sonesta Charlotte Executive Park boasts both an indoor and outdoor pool, providing guests with options for relaxation and enjoyment. The property-wide WiFi ensures connectivity for all guests, making it convenient for both leisure and business travelers.

Elegant Rooms and Suites

Each room at the Sonesta Charlotte comes equipped with modern amenities such as a flat-screen cable TV, iPod docking station, and a spacious desk. The en suite bathrooms feature upscale touches like granite countertops and free toiletries, offering guests a comfortable and luxurious stay.

Dining and Entertainment Options

Indulge in delectable dishes at the Food For Thought Restaurant & Bar, where a variety of menu options are available, from Carolina Blue Crab Cakes to local brewery selections. Guests can also unwind at the Poolbar with a selection of beers, wines, and signature cocktails, perfect for enjoying a relaxing evening by the pool.

Experience the epitome of comfort and luxury at Sonesta Charlotte Executive Park. Book your stay now to enjoy a memorable hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of USD 75 per stay applies. A maximum of 2 dogs per room is allowed.

Only dogs are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.4
Based on 2041 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
K
Kathy • couple • us
10
Very comfortable and clean
Pros:

Cleanliness, affordable,location

2026-06-20 • via Nuitee
K
Kathy • couple • us
10
Met up with family with a 2 year old. Perfect
Pros:

Perfect for family vacation. Child friendly pools.

2026-06-20 • via Nuitee
T
Tiffany • solo_traveller • us
10
My favorite place to stay in Charlotte
Pros:

The location, facilities, room, staff and location

Cons:

I liked everything

2026-06-19 • via Nuitee
H
Hydia • couple • us
10
2026-06-18 • via Nuitee
S
Steven • couple • us
7
Pros:

This hotel is a great value. Definitely an older hotel, but recently renovated. The bar downstairs and pool were both high points.

2026-06-18 • via Nuitee
D
Dasha • couple • us
10
2026-06-17 • via Nuitee
D
Dionne • couple • us
10
2026-06-17 • via Nuitee
I
Imani • couple • us
1
2026-06-15 • via Nuitee
R
Regina • couple • us
10
2026-06-15 • via Nuitee
H
Hawkins • couple • us
10
Pros:

The staff was amazing, very welcoming.

Cons:

Nothing, everything was great

2026-06-15 • via Nuitee
T
teirra • solo_traveller • us
10
2026-06-14 • via Nuitee
A
Andraia • extended_group • us
5
Cons:

Roach

2026-06-13 • via Nuitee
J
Just'Nasia • couple • us
10
Pros:

Everything was clean and quiet and we seemed to be a good distance from everything Charlotte had to offer. I love how you had to even you key card before going to a certain floor as well. My favorite part would have to be the indoor pool

Cons:

N/A

2026-06-13 • via Nuitee
B
Basak • solo_traveller • tr
2
Asla tavsiye etmiyorum
Cons:

Resepsiyondakiler son derece kaba ve anlayışsızlardı, 2. Gece uzatmak istediğimde ilk gecenin iki katı fiyata verdiler odayı. Her şey zaten son derece özensizdi.

2026-06-12 • via Nuitee
K
Kalabraius • couple • us
10
It was a nice stay highly recommended
Pros:

Good smell

Cons:

Nothing

2026-06-12 • via Nuitee
E
Elizabeth • couple • us
8
2026-06-11 • via Nuitee
R
Rafael • extended_group • us
10
2026-06-11 • via Nuitee
S
Shamarte • couple • us
10
2026-06-11 • via Nuitee
T
Tamauria • couple • us
10
2026-06-11 • via Nuitee
S
sandra • solo_traveller • us
7
2026-06-11 • via Nuitee