Sonesta Charlotte Lower South End

Hotels
•
Sonesta Hotels
8.4 (2215 reviews)
5700 Westpark Drive , Charlotte , us
+1 704-527-9650

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Nice location
Comfy beds
Friendly service
Spacious rooms
Great breakfast
Cons:
Cleanliness issues
Parking fees
No microwave in room
Old furniture

Categories

Cleanliness
7.79
Noted issues with cleanliness, such as hair on sheets and unclean areas.
Service
9.26
Overall service was friendly and accommodating, with staff addressing issues promptly.
Location
8.8
Convenient location with good access to nearby amenities.
Room Quality
8.25
Mixed sentiments; some complaints about the room's maintenance but noted spaciousness.
Amenities
7.78
Issues with absent amenities like microwave and working ice machine.
Value for Money
8.24
Room rates are reasonable for the value, but parking fees were considered inconvenient.
Food and Beverage
8.29
Compliments on breakfast but no specific critiques noted.
Overall Experience
8.76
Positive overall experience with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Luxurious Amenities

This Sonesta Charlotte Executive Park boasts both an indoor and outdoor pool, providing guests with options for relaxation and enjoyment. The property-wide WiFi ensures connectivity for all guests, making it convenient for both leisure and business travelers.

Elegant Rooms and Suites

Each room at the Sonesta Charlotte comes equipped with modern amenities such as a flat-screen cable TV, iPod docking station, and a spacious desk. The en suite bathrooms feature upscale touches like granite countertops and free toiletries, offering guests a comfortable and luxurious stay.

Dining and Entertainment Options

Indulge in delectable dishes at the Food For Thought Restaurant & Bar, where a variety of menu options are available, from Carolina Blue Crab Cakes to local brewery selections. Guests can also unwind at the Poolbar with a selection of beers, wines, and signature cocktails, perfect for enjoying a relaxing evening by the pool.

Experience the epitome of comfort and luxury at Sonesta Charlotte Executive Park. Book your stay now to enjoy a memorable hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of USD 75 per stay applies. A maximum of 2 dogs per room is allowed.

Only dogs are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 28, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.4
Based on 2215 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
J
John • couple • us
10
Great staff and facility
Pros:

Convenient to the highway

Cons:

No hot tub

2026-08-29 • via Nuitee
A
Ashley • couple • us
10
Birthday party
Pros:

Everything

Cons:

N/a

2026-08-27 • via Nuitee
L
LaSheika • couple • us
9
2026-08-27 • via Nuitee
G
Gavin • couple • bb
9
Awesome
Pros:

The staff

Cons:

Nothing

2026-08-26 • via Nuitee
S
Steven • couple • us
10
very nice.
Pros:

nice staff. clean facility.

2026-08-25 • via Nuitee
K
Khamida • family_with_children • us
8
It was ok
Pros:

The guy who checked me was very polite and accommodating since my rooms was not ready at the time I checked in

Cons:

Some kids across the hall from me were locked out of their room and was in the hallway make so much noise running and fighting at 12 am I went to the front desk and the nightshirt lady at the desk was very rude about the situation and so was the lady guard on duty neither did anything about it. They both were very unprofessional

2026-08-24 • via Nuitee
A
Anthony • couple • us
10
2026-08-24 • via Nuitee
D
DeShayne • couple • us
10
2026-08-23 • via Nuitee
F
Francisco • couple • us
8
2026-08-22 • via Nuitee
B
Betty • solo_traveller • us
10
Pros:

Everything

Cons:

I wanted to use the laundry room but didn't have one there

2026-08-21 • via Nuitee
G
giorge • solo_traveller • us
10
2026-08-21 • via Nuitee
K
Kelsey • couple • us
10
2026-08-20 • via Nuitee
J
John • couple • us
3
Top 5 worst hotel stays
Pros:

Location

Cons:

Room had a major leak in it. I soaked my socks on the wet carpet. Had to move rooms. Next room had major stains on the chair. AC wasn’t on. Muggy. Took some time to cool room off. Was not pleasant. Accidentally left my blanket there. Called immediately after leaving. They left a note for housekeeping. They said they found the blanket. When we came back to get it, no one could find it. Super disappointed in our stay.

2026-08-20 • via Nuitee
M
Michael • solo_traveller • gb
6
Lovely staff, shame about the decor
Pros:

Staff excellent; location perfect

Cons:

Rooms, facilities tired and require updating. Bar opening hours very restricted

2026-08-19 • via Nuitee
W
William • couple • us
10
2026-08-19 • via Nuitee
S
Shana • couple • us
8
2026-08-19 • via Nuitee
K
Kaylee • solo_traveller • us
9
2026-08-18 • via Nuitee
T
Tuan • couple • us
6
2026-08-18 • via Nuitee
S
Stacey • couple • us
8
Pros:

Close to venue and other friends in the area for an event for the weekend.

Cons:

Needs to upgrade rooms to have plugs for phones and chargers.

2026-08-17 • via Nuitee
C
Charles • solo_traveller • us
9
Pros:

The indoor/outdoor pool is a bonus. As is having Starbucks on location. Hotel is always clean and comfortable.

Cons:

Nothing. Everything was great.

2026-08-17 • via Nuitee