Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Amazing rooftop view
Good breakfast options
Cons:
Old towels and bed linens
Overpriced and bad food

Categories

Cleanliness
7.94
Some reviews noted old and rugged towels and bed linens, indicating cleanliness could be improved.
Service
8.41
Mixed sentiments were expressed about service, with some indicating that it was just 'okay' but not very helpful at times.
Location
8.45
Location received positive sentiments, although public transport access was noted as challenging.
Room Quality
8.9
Largely positive reviews regarding room size and cleanliness, suggesting good room quality overall.
Amenities
8.93
Facilities such as rooftop views, a spa, and breakfast options were highlighted positively.
Value for Money
8.89
Given the low price for the stay, value for money was generally viewed positively despite some issues.
Food and Beverage
6.44
The restaurant has significant negative feedback with issues regarding overpriced and poorly prepared food.
Overall Experience
8.41
Despite several issues, the overall stay was satisfactory, highlighting some favorable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:53

Property Description

Luxurious Accommodation
Grand Hyatt Athens offers elegantly furnished rooms and suites equipped with modern amenities, including a 55" flat-screen TV, marble bathrooms, and 24-hour room service. The contemporary art pieces add a touch of sophistication to the accommodation.

Dining and Entertainment
Indulge in Mediterranean and Asian cuisine at the on-site restaurants or enjoy signature cocktails at the stylish pool bar. The option for early breakfast and breakfast box ensures a delightful dining experience throughout your stay.

Convenient Facilities
With a brand new spa, atrium pool & bar, fitness center, and business facilities, Grand Hyatt Athens caters to both leisure and business travelers. The 24/7 fitness center, business center, and meeting rooms with state-of-the-art technologies provide convenience and luxury during your stay.

Book your stay at Grand Hyatt Athens for a blend of luxury, convenience, and stunning views over the Acropolis.

Important information:

Please note that upon check-in, a pre-authorization will be placed on your credit card as a guarantee for any incidentals during your stay. The amount will be released by the bank approximately 14 days after departure, provided no extra charges are incurred.

The hotel kindly requests that all children are supervised by an adult at all times.

Please note that all special requests are subject to availability and may incur additional charges. Late check-out requests are subject to availability. Departures after 11:00 and before 18:00 will incur a half-day charge, while check-outs after 18:00 will be charged a full night’s rate.

Our Spa facilities and indoor pool are open from 08:30 to 22:00. Spa therapies are available from 12:30 to 21:00. The use of wet facilities and the indoor pool is permitted for guests aged 16 and over at all times. Spa guests aged 6 to 15 are welcome to enjoy the indoor pool daily during family hours (11:00 to 16:00), accompanied by a parent or family member, who must sign a waiver and remain in the hydrotherapy zone.

Breakfast is served daily from 07:00 to 11:00 at our rooftop venues on the 8th and 9th floors, offering panoramic views of the city.

Grand Hyatt Athens is a nonsmoking hotel. Smoking is strictly prohibited in guest rooms, restaurants, bars, and all indoor or public areas. A fee of 200€ will apply for guests failing to comply with the nonsmoking policy.

Complimentary Wi-Fi is available for guests throughout the hotel.

Please note that the property can only accommodate pets weighing up to 6 kg. Pets are not permitted in the restaurants.

License number: 1028141Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATH

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 7315 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 6.44
Overall Experience: 8.41
S
Spas solo_traveller bg
7
Pros:

🇬🇧

A truly five-star experience. A rooftop pool with a view of the Acropolis, a pleasant spa area, a luxurious room, an excellent breakfast, and incredible service in the restaurant. 11/10, if you don't happen to need assistance from the otherwise pleasant reception staff.

It was the first time in my life that it took me more than an hour to check in. The reason? A new system that wasn't working properly, combined with a group of American tourists who had just arrived.

There was also a credit card deposit (which is not mentioned anywhere when making the reservation), which, according to the staff, is refunded within a day or two after checking out. However, I am still waiting for mine more than 20 days later. Fortunately, the amount is not large, but it is still annoying for those who keep a close eye on their payments.

I have also been waiting for a requested invoice for so long that I still cannot file my travel expenses. They don't respond to emails, messages on Booking.com, or social media.

All of this leaves an unpleasant impression, especially considering that the hotel itself is truly fantastic.

🇫🇷

Une véritable expérience cinq étoiles. Une piscine sur le toit avec vue sur l’Acropole, un agréable espace spa, une chambre luxueuse, un excellent petit-déjeuner et un service exceptionnel au restaurant. 11/10, à condition de ne pas avoir besoin de l’assistance du personnel de la réception, pourtant très agréable par ailleurs.

C’est la première fois de ma vie qu’il me faut plus d’une heure pour effectuer mon enregistrement. La raison ? Un nouveau système qui ne fonctionnait pas correctement, ainsi qu’un groupe de touristes américains qui venait tout juste d’arriver.

Un dépôt a également été prélevé sur ma carte bancaire (ce qui n’est mentionné nulle part lors de la réservation) et qui, selon le personnel, doit être remboursé dans un délai d’un ou deux jours après le départ de l’hôtel.

2026-07-25 via Nuitee
M
Marlon family_with_children br
7
Poucas mudanças e seria um grande hotel
Pros:

A estrutura do hotel excelente

Cons:

A demora para fazer checkin, uma fila enorme todos os dias e poucos funcionários , TV e frigobar que não funcionam

2026-07-25 via Nuitee
A
Ahmeed solo_traveller ly
10
2026-07-25 via Nuitee
M
Marieke family_with_children nl
7
2026-07-25 via Nuitee
D
Dimosthenis solo_traveller gr
7
Pros:

Roof garden with fantastic view to Acropolis

Cons:

The bathroom in the room was terrible.

2026-07-25 via Nuitee
R
RAJESH solo_traveller au
3
Pros:

Good location

Cons:

Aircon was getting switched off every 2 hours during this hot summer.

2026-07-25 via Nuitee
Y
Yevheniia solo_traveller ua
10
Pros:

Супер! Все шикарно! Особенно бассейн на крыше👍👍👍👍

2026-07-25 via Nuitee
C
Claude solo_traveller ci
9
Pros:

Room, landscape ,the location , amazing breakfast

Cons:

The wifi, the long queue at the Check in

2026-07-25 via Nuitee
Y
Yee Hong Carol solo_traveller sg
2
Pros:

room is clean

Cons:

i was allocated a handicap room on level 1, i requested for change of room but was turned down by reception staff during check-in.
It causes inconvenience due to unsatisfactory bathroom configuration. There were also drilling noise coming from other room.

2026-07-25 via Nuitee
N
NaDea solo_traveller it
10
Pros:

Vista straordinaria. Piscine e servizi top. Colazione eccezionale

2026-07-24 via Nuitee
L
Linda family_with_children nl
9
2026-07-24 via Nuitee
S
Steven Andrew couple dk
10
2026-07-24 via Nuitee
O
Ohad couple il
4
2026-07-24 via Nuitee
S
Stephen family_with_children au
5
Was borderline, given its a 5 star hotel, much room for improvement. I probably wouldn’t stay here again. Even the room
Pros:

It was OK.

Cons:

Check in took way too long. (Nearly an hour).
Staff were not that helpful, and the TV in the room wouldn’t work properly, and they had no idea how to rectify it.
They did not have 24 hour room service, the times were not that convenient, and during a certain period they literally had 4 things you could only purchase. EG: you couldn’t get ice cream at 11pm.

2026-07-24 via Nuitee
D
Dimitri couple nl
7
Prachtig zicht op de acropolis
Pros:

Uitzicht vanuit ontbijt op acropolis, en ruime kamer

Cons:

Er zit geen liefde in, personeel is onvriendelijk en niet servicegericht

2026-07-24 via Nuitee
K
Kaina family_with_children fr
7
Très bel hôtel mais mauvais accueil
Pros:

L’hôtel est super, la piscine est splendide, la nourriture est très bonne.

Cons:

Les réceptionnistes ne sont vraiment pas accueillants, il n’y a pas de bagagiste ce qui n’est pas normal pour un hôtel de ce standing.

2026-07-24 via Nuitee
M
Morgan couple gb
9
2026-07-24 via Nuitee
B
Bård family_with_children no
8
Pros:

Its amazing

Cons:

Resturant Notting special and a complete ripoff when it comes to prices for food and drinks

2026-07-24 via Nuitee
A
Adrien couple fr
7
2026-07-24 via Nuitee
K
Kawamura couple jp
6
メジャーホテルで安心を買う
Pros:

メジャー

Cons:

施設が大きい

2026-07-24 via Nuitee