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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Shallow end
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Fence around pool
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Visual aids: Braille
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Secured parking
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Free bus station shuttle
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Garage
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Shuttle Service and Prime Location
The Crowne Plaza Hotel offers complimentary shuttle service to the airport and nearby attractions, making travel a breeze. Guests can explore shopping at North Star Mall and savor local dining options within a short radius.
Modern Amenities for a Relaxing Stay
Unwind at the state-of-the-art fitness center or soak up the sun by the outdoor pool at Crowne Plaza San Antonio Airport. Stay connected with free WiFi and indulge in delicious meals at the on-site O-Nine Eats & Drink restaurant.
Proximity to Key Destinations
Located just minutes away from Trinity University, Riverwalk, Alamo, and Retama Racetrack, this hotel provides easy access to top landmarks. Experience the best of San Antonio with a stay at Crowne Plaza.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
Location
Guest Reviews
The shuttle service to and from the airport to the hotel.
No ice in the ice machine on the floor where my hotel room was located…room 518 on 6/6/26.
After check in, noticed the sink in the restroom wasn’t draining. Couldn’t use the phone in the room to call the front desk because that wasn’t working either. When finally got ahold of them was told maintenance would be notified but no one came. The sink stayed completely filled with water for the entire stay. During check out notified the front desk and was told a work order was never put in
Our room temperature was kind of humid
Staff was very friendly and eganging, very easy to speak with and curious (or courteous enough to pretend to be). The room was exceptionally clean, and the breakfast (additional cost) was great.
While furniture seems updated, some of the room is not, such as areas of pealing paint and small holes in the ceiling.
The bedroom was clean and comfortable. A good size for the price.
No real comment
Nothing
The hotel needs upgrades with the amount that you're charging.
Airport shuttle was a plus
My bed was dirty had to request new bedding upon arrival and make my own bed; the elevator did not work the whole time; tried breakfast one morning no Prosecco for the mimosa; ant was in my room; the shower did not drain it sat there; the elevator was suppose to be fixed by day 2 by day 4 still broken
It was located near what we needed it for. The staff were exceptionally helpful with great attitudes.
The jet traffic at 6 am. The lighting in the rooms ( all three) was terrible, room 154 had no light bulbs in the lamps. Staff quickly remedied the problem. Ate dinner at the restaurant but had to change all four orders due to being out of items on each order. But the chef made excellent food from what he had. Breakfast from the menu the next day suffered the same issue on a couple of the orders. Again though the food was excellent. We arrived on Sunday the end of the festival so being out of things may have been an inherent issue.
Location.
Showers did not work when i needed them the most.
The shuttle driver was First Class.
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