Charlotte Marriott City Center

Hotels
•
Marriott Hotels & Resorts
8.4 (455 reviews)
100 West Trade Street , Charlotte , US
+1 704-333-9000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Limited Food Options

Categories

Cleanliness
7.48
Some reviews indicated the rooms needed more thorough cleaning and maintenance.
Service
9.45
Numerous reviews praised the friendly and helpful staff, particularly Gavin from the valet team.
Location
8.99
Guests enjoyed the convenient location close to the stadium and restaurants.
Room Quality
7.94
Rooms were generally clean and comfortable, but some maintenance issues were noted.
Amenities
8.47
The hotel offered good amenities, including a gym and bar/restaurant.
Value for Money
7.93
Overall good value, though some concerns over cleanliness slightly affected this rating.
Food and Beverage
7.98
Breakfast was highlighted positively, but options were noted as limited at times.
Overall Experience
8.95
Most guests reported a very positive experience, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:33

Property Description

Modern Rooms with Amenities
The air-conditioned rooms at Marriott Charlotte City Center feature modern decor, flat-screen TVs, coffee makers, and small refrigerators. Some rooms even offer access to the exclusive M Club Lounge.

Dining Options
Guests can indulge in full-service dining at Stoke Charlotte, serving delectable American cuisine for lunch and dinner. For a quick pick-me-up, Coco & the Director offers locally roasted coffee and unique local food selections in a vibrant co-lab space.

Convenient Facilities
Enjoy complimentary WiFi in public areas, a 24-hour fitness center, and parking options available for a fee. The hotel's prime location in downtown Charlotte provides easy access to popular attractions like the NASCAR Hall of Fame and Bank of America Stadium.

Ready to experience the best of Charlotte? Book your stay at Charlotte Marriott City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.4
Based on 455 reviews
Cleanliness: 7.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.95
J
Jack • solo_traveller • us
6
Valet parking a rip off
Pros:

Staff was great

Cons:

Got ripped off by the parking. Was rated one price and charged almost twice the amount. Won’t stay there again.

2026-10-12 • via Nuitee
S
Stacey • extended_group • us
5
Disappointed. And had one request to complete form booking sent and they have yet todo that
Pros:

Location was good. Valet was friendly. Stroke bar staff was great.

Cons:

Had to wait around to check in, missing my dinner plans. They were not friendly at front desk. And after blaming the wait on housekeeping still had hairs in the shower. Housekeeping then knocked on my door an hour before check out to see if I had left.

2026-10-10 • via Nuitee
B
Barry • couple • us
5
I was double charged at checkin and no one wants to accept responsibility when there we’re obviously 2 reservations for
2026-10-08 • via Nuitee
S
semones • solo_traveller • us
10
2026-10-07 • via Nuitee
F
Frank • solo_traveller • us
3
Pros:

Close to the stadium

Cons:

The toilet
Breakfast not included
Elevator broken
Cockroach in stair well
50 bucks a night for parking
Food is too expensive
Bathroom door has no lock

2026-09-15 • via Nuitee
A
Alex • couple • us
6
Nice easy to walk to the football stadium
Pros:

Clean and comfortable

Cons:

Elevator was not working had to use the service elevator. It was working afterwards

2026-09-15 • via Nuitee
R
Roger • couple • us
8
Cons:

The amount I paid for on site parking

2026-09-05 • via Nuitee
Q
Quetta A • solo_traveller • us
8
Pros:

Convenient location for going to the Stadium.

Cons:

The elevators took forever, but it was very crowded due to the concert. Also, it could use a new paint job in the room. Paint was peeling.

2026-08-25 • via Nuitee
S
Sonya • extended_group • us
10
2026-08-15 • via Nuitee
S
Sylvia • solo_traveller • us
9
2026-08-15 • via Nuitee
A
Angela • extended_group • us
5
Good location and good value for the money.
Pros:

Location and price were very good.

Cons:

It's time for the hotel to be updated.

2026-08-10 • via Nuitee
1
176cms • Solo travel
2
Will not honor Spothero parking
Pros:

Do not park here. Especially wtih Spothero. They will not honor it. They will threaten you if you object. A woman behind me exiting the parking lot today told me that yesterday she tried to exit the parking lot, valet would not assist her, and she simply followed another car out. So I did the same and was threatened. The Parking is owned by PMC Parking, not the Marriott

2026-08-03 • via Tripadvisor
G
Gómez • couple • co
7
2026-08-03 • via Nuitee
A
Andrea • couple • us
10
It was great!
Pros:

location, cleanliness, comfort, staff

2026-08-03 • via Nuitee
J
James • couple • us
10
2026-08-03 • via Nuitee
J
Jemeisha • couple • us
10
Great stay for the weekend.
Pros:

I loved the location!! It was near everything we wanted to visit.

Cons:

Parking was a hassle. We ended up having to valet.

2026-08-02 • via Nuitee
S
S3856GGdonnap • Business
10
Valet
Pros:

Nancy was so helpful and kind !!!! she was very quick to help us out. I recommend her everyday

2026-07-28 • via Tripadvisor
S
sandrea • couple • us
10
2026-07-23 • via Nuitee
T
Tyquariona • extended_group • us
10
Pros:

Location. I didn’t have to walk far to the stadium.

Cons:

Bed was too hard for my liking, but I’m never comfortable in a hotel bed.

2026-07-22 • via Nuitee
S
Shanika • solo_traveller • us
10
2026-07-20 • via Nuitee