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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Paid WiFi
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Wine/champagne
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Modern Rooms with Amenities
The air-conditioned rooms at Marriott Charlotte City Center feature modern decor, flat-screen TVs, coffee makers, and small refrigerators. Some rooms even offer access to the exclusive M Club Lounge.
Dining Options
Guests can indulge in full-service dining at Stoke Charlotte, serving delectable American cuisine for lunch and dinner. For a quick pick-me-up, Coco & the Director offers locally roasted coffee and unique local food selections in a vibrant co-lab space.
Convenient Facilities
Enjoy complimentary WiFi in public areas, a 24-hour fitness center, and parking options available for a fee. The hotel's prime location in downtown Charlotte provides easy access to popular attractions like the NASCAR Hall of Fame and Bank of America Stadium.
Ready to experience the best of Charlotte? Book your stay at Charlotte Marriott City Center now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
Convenient location for going to the Stadium.
The elevators took forever, but it was very crowded due to the concert. Also, it could use a new paint job in the room. Paint was peeling.
Location and price were very good.
It's time for the hotel to be updated.
Do not park here. Especially wtih Spothero. They will not honor it. They will threaten you if you object. A woman behind me exiting the parking lot today told me that yesterday she tried to exit the parking lot, valet would not assist her, and she simply followed another car out. So I did the same and was threatened. The Parking is owned by PMC Parking, not the Marriott
location, cleanliness, comfort, staff
I loved the location!! It was near everything we wanted to visit.
Parking was a hassle. We ended up having to valet.
Nancy was so helpful and kind !!!! she was very quick to help us out. I recommend her everyday
Location. I didn’t have to walk far to the stadium.
Bed was too hard for my liking, but I’m never comfortable in a hotel bed.
It was in a great area for what I needed it for.
The parking is too much!
For the price, it should atleast have a microwave in the room and breakfast included.
Staff was very helpful and friendly at check-in desk and the room was nicely arranged. There is an attractive and comfortable bench seat just below the window which is kind of cool
the hotel is very convenient to all downtown activities
the staff in the restaurant was friendly but very slow to respond. The waitperson initially came over with the menu and some water, asked if I wanted coffee. I said yes and then she went away and did not come back until I went to find her. The restaurant was not busy at the time.
My room was nice and mostly clean but the outlet and light fixture by the bed were dusty and sticky.
Location
Staff, wait time for the elevator was awful, check in line was long. They need to have more staff when big concerts are in town. Front desk staff were not honest when we called about our reversation.
The hotel was extremely expensive but did not include typical amenities such as complementary breakfast, or parking for guests staying included. Then, I booked through a third party and was told I paid all taxes and fees, but was charged an additional 54 when I arrive for more fees.
In the middle of thing's
You had to pay to 55 to park and you staying at hotel.
The location was good
The noise level
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