Boston Marriott Copley Place

Hotels
Marriott Hotels & Resorts
8.7 (1802 reviews)
110 Huntington Avenue , Boston , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Issues with front desk service
Hidden fees
Minor cleanliness issues in pool

Categories

Cleanliness
8.41
Generally clean, but some reports of hair and debris in the pool.
Service
8.88
Staff were friendly and welcoming, but some guests noted issues with front desk service.
Location
9.12
Exceptional location, near attractions and public transport.
Room Quality
8.57
Rooms were spacious and comfortable with a nice view.
Amenities
8.7
Great facilities including a pool and fitness center, though minor issues reported.
Value for Money
8.56
Prices reasonable for the quality of stay, but hidden fees noted.
Food and Beverage
8.61
Good food options nearby with some positive restaurant reviews.
Overall Experience
8.78
Overall enjoyable stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:28

Property Description

Prime Location in Historic Back Bay District of Boston
Connected to Copley Place Mall, The Shops at Prudential Center, and Hynes Convention Center via skywalk, the Boston Marriott Copley Place is the perfect hub for exploring the vibrant city of Boston.

Modern Amenities for Ultimate Comfort
Experience luxury and convenience with our newly renovated rooms and suites, state-of-the-art fitness center, indoor pool, and diverse dining options including Yard House, Starbucks, and A La Carte dining.

Explore Boston's Finest Attractions
Immerse yourself in the rich culture of Boston with attractions like Trinity Church, MGM Music Hall, and Boston Common just minutes away. Catch a thrilling baseball game at the iconic Fenway Park during your stay.

Book now to indulge in a memorable stay at the Boston Marriott Copley Place.

Important information:

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access

Please note that 'Breakfast Included' rates include breakfast for 2 adults only. Additional charges apply for all additional occupants.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 82.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, revolving_door, regular
  • Entrance Door Width: 142
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 1802 reviews
Cleanliness: 8.41
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
I
ITSUKO extended_group jp
7
満足していますが、仕上がりのお値段も、高めでした。
Pros:

ロケーションはとても良い。部屋も清潔でした。またこちらの希望通りのコネクティングルームにしていただき、助かりました。

Cons:

予約に含まれているサービスや、Wi-Fiなどの説明など、スタッフの説明が親切ではなく、わかりにくかった。

2026-06-10 via Nuitee
O
Onwusika solo_traveller ng
8
Excellent
Pros:

Location is fantastic

Cons:

Nothing

2026-06-09 via Nuitee
Z
Zurasky solo_traveller us
10
2026-06-08 via Nuitee
H
halil couple tr
8
2026-06-03 via Nuitee
L
Levent IŞIK family_with_children tr
8
Good location @Boston
Pros:

Location is perfect
Wifi is free for Marriott Member only, strange
cleaning stuff is very nice
number of elevator is good, waiting time is shorter

Cons:

Strange to ask for wifi if you are not member
Chosing the elevator to reach your level is sometime tricky for some elder ages
Drawer and closet is not enough in size

2026-06-03 via Nuitee
H
holly solo_traveller gb
9
2026-06-02 via Nuitee
S
Sue couple gb
8
2026-06-02 via Nuitee
C
Craig couple gb
8
2026-06-02 via Nuitee
A
Aranza solo_traveller es
10
2026-05-31 via Nuitee
E
Ervino couple it
7
Pros:

Pulizia ottima
Bene insonorizzato, tranquillo

Cons:

Stanza davvero di dimensioni ridotte
Orario della colazione poco adatto a chi arriva dall'Europa, anche in confronto a strutture simili in US. Apertura del ristorante alle 6:30 troppo tardi

2026-05-31 via Nuitee
T
Thamir couple sa
10
موقع جميل ومخدوم وفندق ممتاز
Pros:

غرف واسعه وفندق محترم داخل مول الامارات في محلات ومطاعم

Cons:

لا يوجد

2026-05-30 via Nuitee
A
Abhishek family_with_children gb
10
Perfect in every respect. Will stay again.
Pros:

Location was superb. The property is clean, well maintained and plenty of space.

Cons:

Nothing

2026-05-29 via Nuitee
J
Jon solo_traveller us
1
Crumby
Cons:

Refund my money

2026-05-26 via Nuitee
M
Mariana solo_traveller us
10
2026-05-26 via Nuitee
C
Christine couple us
10
Perfect stay for one night, would love to stay longer next time!
Pros:

The Staff was so helpful with directions to public transportation and suggestions of things to do and see. The hotel is located adjacent to two malls which was very nice for shopping & eating. The hotel has very high tech elevators which took us a minute to figure out & then we were like why doesn’t everyone have these! There are several free perks for staying here; free tickets to View Boston in the Prudential Tower, discounts for eating in the Yard House and access to an app for getting around town. Public transportation was easy to use and the station is very close by. There is a free public shuttle from the airport to Back Bay and only $3/pp to the airport. We loved it here and will definitely stay again!! Great job Marriott!!

Cons:

Nothing! Expensive but worth every penny.

2026-05-25 via Nuitee
Çiğdem solo_traveller tr
10
Tek kelimeyle herşey mükemmeldi.
Pros:

Konumu,ilgili personel,temizlik mükemmeldi.

Cons:

Beğenmediğimiz hiçbir yönü yoktu.

2026-05-25 via Nuitee
S
stellagS8111BJ Family
6
Overpriced
Pros:

Staff was amazing! Room was meh. Beds too soft and not comfortable. Bathroom super small only 1 person at a time could fit. Housekeeping was very good. Pool was closed 1 night because a kid had an accident. Didn’t find the location convenient at all. After walking around I would’ve chose the fairmont right in Copley square. Very very overpriced.

2026-05-24 via Tripadvisor
W
WoodOw Couples Arlington, Virginia
10
Great Stay and Friendly, Efficient Staff
Pros:

Great stay with friendly and efficient staff. It’s a large, busy hotel, but everything worked well. Our Titanium status was recognized and we had access to the M Club which was great . Breakfast there was quite good with a variety of fresh cut fruit, large variety of yogurt plus scrambled eggs, potatoes and a choice of different meats. Good variety of breads, pastries, cold cuts and cheese. Evening offerings (5:30-7:30) were cold cuts, cheeses, crudités, a couple of hot dishes, several dessert options and alcohol for a charge. Beverages and snacks available all day and nice. Our room on the 30th floor was updated and pristine. Every staff member that we met was cheerful and friendly which I didn’t really expect in a big city hotel, but quite nice. A special thanks to Julia M at the front desk. She was especially helpful, knowledgeable and upbeat checking us in and even walked us to the elevator. Great introduction to the hotel. Thanks! We also enjoyed Happy Hour at the hotel’s Yard House restaurant (M-F). Good food, but Massachusetts is a state that prohibits alcohol discounts so only certain food items half price. It was a good selection, though and we thought the alcohol prices weren’t bad at all. We’d definitely return to the hotel when in Boston again.

2026-05-24 via Tripadvisor
J
Jonathan couple us
4
Not happy with room
Cons:

Got a assigned a handicap bathroom when i reserved one with tub

2026-05-24 via Nuitee
J
Jonathan couple us
5
2026-05-24 via Nuitee