Boston Marriott Copley Place

Hotels
•
Marriott Hotels & Resorts
8.7 (1832 reviews)
110 Huntington Avenue , Boston , us
+16172365800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Issues with front desk service
Hidden fees
Minor cleanliness issues in pool

Categories

Cleanliness
8.41
Generally clean, but some reports of hair and debris in the pool.
Service
8.88
Staff were friendly and welcoming, but some guests noted issues with front desk service.
Location
9.12
Exceptional location, near attractions and public transport.
Room Quality
8.57
Rooms were spacious and comfortable with a nice view.
Amenities
8.7
Great facilities including a pool and fitness center, though minor issues reported.
Value for Money
8.56
Prices reasonable for the quality of stay, but hidden fees noted.
Food and Beverage
8.61
Good food options nearby with some positive restaurant reviews.
Overall Experience
8.78
Overall enjoyable stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:28

Property Description

Prime Location in Historic Back Bay District of Boston
Connected to Copley Place Mall, The Shops at Prudential Center, and Hynes Convention Center via skywalk, the Boston Marriott Copley Place is the perfect hub for exploring the vibrant city of Boston.

Modern Amenities for Ultimate Comfort
Experience luxury and convenience with our newly renovated rooms and suites, state-of-the-art fitness center, indoor pool, and diverse dining options including Yard House, Starbucks, and A La Carte dining.

Explore Boston's Finest Attractions
Immerse yourself in the rich culture of Boston with attractions like Trinity Church, MGM Music Hall, and Boston Common just minutes away. Catch a thrilling baseball game at the iconic Fenway Park during your stay.

Book now to indulge in a memorable stay at the Boston Marriott Copley Place.

Important information:

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access

Please note that 'Breakfast Included' rates include breakfast for 2 adults only. Additional charges apply for all additional occupants.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 82.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, revolving_door, regular
  • Entrance Door Width: 142
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 1832 reviews
Cleanliness: 8.41
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
F
FAVIO AROLDO • solo_traveller • ar
10
2026-07-04 • via Nuitee
R
ronen • extended_group • il
9
Pros:

מיקום מעולה
בסמוך לתחנת רכבת ומרכז העיר

Cons:

וויפי בעלות 12 $ ליום????

2026-07-04 • via Nuitee
M
Michael • solo_traveller • us
10
2026-07-02 • via Nuitee
E
Elizabeth Diane • family_with_children • gb
9
2026-07-01 • via Nuitee
S
Stephanie • solo_traveller • us
9
Pros:

Staff was excellent - very nice and helpful. Facility was modern and comfortable.

Cons:

Breakfast was underwhelming. Just overall the space was meh, it had a cafeteria feel. Hotel breakfasts should be better than home and a treat - here you should invest more.

2026-06-30 • via Nuitee
P
Peter • solo_traveller • gb
10
Very good hotel
Pros:

Great hotel, good location with a high end shopping mall underneath and tube station. Easy to get into Boston on tube or can walk it in 15 min. On site restaurant and bar really good. Room was great with good aircon, shower etc and wifi. I was especially pleased to get back the usual room deposit within a couple of days of leaving.

2026-06-30 • via Nuitee
T
Turki • family_with_children • sa
8
2026-06-30 • via Nuitee
G
Gry Elise • family_with_children • no
10
2026-06-29 • via Nuitee
J
Jordan • extended_group • gb
10
2026-06-29 • via Nuitee
J
Jane • extended_group • ca
10
Pros:

Location and staff

Cons:

High prices for World Cup!

2026-06-28 • via Nuitee
D
Dee • solo_traveller • gb
9
Pros:

Great location within walking distance of everything. Great amenities onsite including a sports bar

Cons:

Breakfast options could have been more extensive

2026-06-28 • via Nuitee
E
ESTHER • solo_traveller • us
9
2026-06-28 • via Nuitee
M
Margo • couple • gb
8
2026-06-26 • via Nuitee
S
Stacy • couple • us
8
2026-06-26 • via Nuitee
C
Caitriona • solo_traveller • ie
10
Pros:

All staff lovely especially TK the lovely lady who cleaned our room.The Yard house bar has a great atmosphere.The breakfast was lovely & childrens buffet for $7.95 great value & with the $20 daily credit iit encourages you to use it there.love the elevator system & the onsite starbucks.Also great location for shops & not far from anywhere really

Cons:

The price due to world cup considering we were just there for 3 nights holiday & not for wiorld cup.At over €550 a night way too expensive

2026-06-26 • via Nuitee
S
Steven • solo_traveller • gb
9
Excellent hotel in great spot for discovering Boston
Pros:

Great location, staff were very friendly, the rooms were a good size and the gym was excellent

Cons:

Nothing

2026-06-25 • via Nuitee
C
CHEN • couple • us
5
Frustrated with customer service but great location and facility
Pros:

The location is great, connected to Copley and Prudential.
Tall floors can give you a good view of South End.
Great room layout and quiet.
They provide a good keurig along with coffee capsules, cream and paper cups.
Good water pressure.

Cons:

I was very frustrated with the customer service. While I did get a generic email from the hotel prior to the stay in which it stated if you have any questions please contact us at XYZ email. I emailed them regarding the parking garage and then tried to call them twice without answers. After we got to the hotel, the sign says self parking to the left which is the LAZ parking lot for Copley. It caused some confusions because in multiple Q&As, the hotel said that the self parking is at their valet garage.

After we checked in, I noticed there was an extra $35 dollar charged to my credit card. The hotel said it’s the designation fee which is non-refundable. However, this fee was included in the booking fee paid through Booking.com. We had to go to front desk to double check, which turned out that they mistakenly counted one more night. If I didn’t happen to notice the extra charge, it will not be refunded to me. To this date, there was still an 2 cents left on my card due to this mistake. It was the leftover of the tax on that false designation fee.

I know this is a long response- this is the last one- there were stains on the sheets after check in and we called front desk to get it replaced. It took an hour for the staff to come.

Maybe the FIFA season made the hotel overwhelmed, maybe they are at a great location. But the whole experience was not pleasant.

2026-06-25 • via Nuitee
R
Rita • family_with_children • us
10
2026-06-24 • via Nuitee
K
Kara • extended_group • us
7
Safe and secure hotel in the heart of downtown Copley square with security being priority.
Pros:

Location was exceptional, elevator system made it very safe being in a mall. Must use room card and it only brings you to that floor. Views were great and the $20/off day for food and top of prudential tickets were really nice /Bounevoy members.

Cons:

Beds were uncomfortable, the pullout chair/mattress was like cardboard and kept slipping down, some staff (males) were unfriendly and the pool was subpar.

2026-06-24 • via Nuitee
S
saskia • solo_traveller • us
10
Pros:

Great location and nice staff.

2026-06-23 • via Nuitee