Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Issues with front desk service
Hidden fees
Minor cleanliness issues in pool

Categories

Cleanliness
8.41
Generally clean, but some reports of hair and debris in the pool.
Service
8.88
Staff were friendly and welcoming, but some guests noted issues with front desk service.
Location
9.12
Exceptional location, near attractions and public transport.
Room Quality
8.57
Rooms were spacious and comfortable with a nice view.
Amenities
8.7
Great facilities including a pool and fitness center, though minor issues reported.
Value for Money
8.56
Prices reasonable for the quality of stay, but hidden fees noted.
Food and Beverage
8.61
Good food options nearby with some positive restaurant reviews.
Overall Experience
8.78
Overall enjoyable stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:28

Property Description

Prime Location in Historic Back Bay District of Boston
Connected to Copley Place Mall, The Shops at Prudential Center, and Hynes Convention Center via skywalk, the Boston Marriott Copley Place is the perfect hub for exploring the vibrant city of Boston.

Modern Amenities for Ultimate Comfort
Experience luxury and convenience with our newly renovated rooms and suites, state-of-the-art fitness center, indoor pool, and diverse dining options including Yard House, Starbucks, and A La Carte dining.

Explore Boston's Finest Attractions
Immerse yourself in the rich culture of Boston with attractions like Trinity Church, MGM Music Hall, and Boston Common just minutes away. Catch a thrilling baseball game at the iconic Fenway Park during your stay.

Book now to indulge in a memorable stay at the Boston Marriott Copley Place.

Important information:

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access

Please note that 'Breakfast Included' rates include breakfast for 2 adults only. Additional charges apply for all additional occupants.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 82.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, revolving_door, regular
  • Entrance Door Width: 142
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 1948 reviews
Cleanliness: 8.41
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
E
ERICH • solo_traveller • bs
8
2026-10-30 • via Nuitee
J
Justin • couple • us
10
2026-10-30 • via Nuitee
J
Jose • couple • us
9
2026-10-28 • via Nuitee
A
Anamika • couple • gb
9
Stay here if you are coming to Boston.
Pros:

Everything except the small coffee machine.
only one cup of water can be filled and one cup made at a time. A kettle would have been better.
The location is very convenient next to bay station and many Metro.
We had a 36th floor room with amazing views.
The gym had more than expected equipments and the swimming pool was decent enough too with provisions of water and fresh towels.

Cons:

Probably nothing.

2026-10-24 • via Nuitee
M
Mehlika Meryem • family_with_children • tr
8
Pros:

Merkezi konum, temizlik çok iyiydi

Cons:

Wifi olmaması, suyun ücretli olması

2026-10-23 • via Nuitee
A
Amina • family_with_children • ma
9
Pros:

L emplacement, les chambres , le pt dej . Tout

2026-10-22 • via Nuitee
A
Alexandra • family_with_children • ch
8
2026-10-22 • via Nuitee
K
Kovalchuk • extended_group • us
10
2026-10-22 • via Nuitee
A
Arturo • couple • us
10
An excellent hotel—Marriott never disappoints.
Pros:

Our room was spacious and clean, with a lovely view. We ordered breakfast through room service every morning of our stay, and it was delicious each time. The direct connection to the shopping mall was especially convenient on rainy days.

Cons:

Nothing at all—everything was perfect throughout our stay.

2026-10-22 • via Nuitee
M
Miyoung • couple • us
10
2026-10-22 • via Nuitee
R
Roberta • extended_group • br
10
Voltaria!
Pros:

Limpeza e localização

Cons:

Do checkin

2026-10-21 • via Nuitee
E
EYUP • extended_group • tr
8
Good
Pros:

Cozy room, safe neighborhood.

Cons:

They should inform you better about the destination fees, advanced deposit payments etc. Otherwise, you're confused about what you paid for.

2026-10-21 • via Nuitee
V
Vincent • family_with_children • fr
5
Nous déconseillons fortement cet hôtel pour son rapport qualité prix
Pros:

Emplacement

Cons:

Lit d’appoint très inconfortable (ressorts du matelas)
Pas de prise en compte de nos remarques par le personnel peu aidant et réactif (nous ne remercions pas Lhea réceptionniste)

2026-10-21 • via Nuitee
C
carlos felipe • couple • co
4
No es internaciona, si lo fuera tendrian personal bilingue
Cons:

En el momento de checkin pregunte si el desayuno estaba incluido y me dijeron NO esta incluido, al dia siguiente volvi a recepcion a preguntar otro tema y me dieron unas tarjetas diciendo que el desayuno si estaba incluido.

2026-10-19 • via Nuitee
M
Manuel • couple • us
10
2026-10-17 • via Nuitee
G
Granger • solo_traveller • ca
9
2026-10-12 • via Nuitee
S
Senior • solo_traveller • de
8
2026-10-10 • via Nuitee
C
Christos • couple • gr
6
2026-10-09 • via Nuitee
J
Jason • family_with_children • us
9
Awesome spot. Could walk anywhere
2026-10-09 • via Nuitee
D
Debra • couple • us
10
2026-10-08 • via Nuitee