London Marriott Hotel Grosvenor Square

Hotels
Marriott Hotels & Resorts
8.1 (538 reviews)
Grosvenor Square , London , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Security issues
Missed items by housekeeping

Categories

Cleanliness
7.24
An incident with personal items going missing after room service indicates potential concerns around cleanliness.
Service
8.51
Most reviews highlight the warmth and helpfulness of the staff, except for the unprofessional response during the theft incident.
Location
8.75
The hotel is praised for its excellent location close to key sites and easy access to transportation.
Room Quality
8.2
Refurbished rooms with spacious layouts and good quality amenities contribute to positive perceptions.
Amenities
8.23
Amenities such as the executive lounge and quality breakfast have received positive mentions.
Value for Money
7.69
Overall value is seen as good, although some guests may question this due to issues raised.
Food and Beverage
8.24
The breakfast served at the hotel restaurant has been positively commented on.
Overall Experience
7.9
Mixed experiences with highlights in service and location, but some safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:09

Property Description

Luxurious Accommodation: The London Marriott Hotel Grosvenor Square offers luxurious air-conditioned rooms with modern amenities and stylish decor, providing a comfortable stay for guests.

Gourmet Dining Options: Guests can indulge in exquisite dining experiences at the Gordon Ramsay Bar & Grill and Lucky Cat restaurant, offering a variety of culinary delights from Pan-Asian to American grills.

Fitness and Wellness: Stay active during your stay with complimentary access to the on-site gym, featuring a well-equipped fitness center with free weights and cardio equipment.

Experience luxury, fine dining, and wellness at the London Marriott Hotel Grosvenor Square. Book your stay now for an unforgettable experience.

Important information:

A continental breakfast is available at GBP 22 per person per day.

The credit or debit card used to make the reservation must be presented upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

8.1
Based on 538 reviews
Cleanliness: 7.24
Service: 8.51
Location: 8.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 7.9
D
Dhabya family_with_children qa
10
انصح الاقامة بالفندق بدون تردد الفندق عائلي
Pros:

الموقع- مساحة الغرفة- المكان مريح ونظيف وجديد
الخدمة رائعة
قريب من كلٍ شي

2026-08-13 via Nuitee
K
Katsuhiko extended_group jp
6
2026-08-05 via Nuitee
A
Abdulaziz solo_traveller gb
1
2026-08-03 via Nuitee
A
Abdulaziz couple sa
10
It was cosy
Pros:

Clean and excellent location

Cons:

Room small size

2026-08-02 via Nuitee
J
josephbL2327KT Family
10
Great hotel, great neighborhood, great staff
Pros:

This is a lovely hotel in a famous neighborhood super close to transportation, restaurants and shopping. Its location feels quiet and peaceful, despite being near one of the busiest shopping streets in London. The hotel staff are professional and kind. I watched the way they treated the other guests at check-in. While I am sure status helps, everyone of them were welcomed and made to feel at home. They were especially helpful with children. My teenagers are surly after long flights, but the staff engaged with them, joked with them, and had them feeling much better before we left the lobby. The hotel is just a Marriott, but it absolutely functions at the level of most JW’s we have stayed at. The rooms are very large by London standards. We had adjoining rooms which was very convenient—and I sense that what I booked was something less luxurious but I suspect the staff quietly upgraded our rooms. The restaurant recommendations were excellent. We are very familiar with London, but managed to discover some new things. A wonderful trip facilitated by an excellent hotel staff.

2026-07-28 via Tripadvisor
M
mytraveldiaries89 Family Toronto, Ontario
10
The location is great!
Pros:

We had a wonderful stay here, thanks to the amazing staff. From the moment we arrived, David welcomed us with his warm smile. He engaged with my children and made us feel truly welcome.

I would also like to acknowledge Peter from the M Club. He was incredibly kind, helpful, and always had a smile on his face. He made sure our table was always clean and was always there to assist my children. Thanks to him, we felt at home throughout our stay.

Staff members like David and Peter make guests feel genuinely valued. Thank you for making our stay so memorable!

2026-07-21 via Tripadvisor
A
Antony extended_group gb
6
Average
Pros:

Great location

Cons:

Tired decor & poor room design
Poor breakfast and executive lounge

2026-07-15 via Nuitee
E
ENDER solo_traveller tr
9
2026-07-04 via Nuitee
A
alaa solo_traveller ae
10
Pros:

Everything
Cant describe it as its the best of best in staff, check in, service, twice cleaning, whatever we request the provide immediately. Location is amazing 2 minutes to Oxford and selfrdiges.
Of course ill return back to it when coming back to London

Cons:

Nothing at all

2026-06-28 via Nuitee
S
shamma extended_group ae
10
2026-06-26 via Nuitee
N
Nazieh couple sa
10
2026-06-26 via Nuitee
R
roger couple gb
1
2026-06-16 via Nuitee
J
James family_with_children us
9
Very nice establishment. Scrupulously clean.
Pros:

Location was a perfect Mayfair location. Excellent restaurants in and near hotel. Gracious staff.

Cons:

London is flat out expensive and so was the hotel

2026-06-10 via Nuitee
سعود family_with_children qa
10
2026-06-08 via Nuitee
A
AGW42103 Family Bowling Green, Kentucky
10
A Wonderful Stay for a Family of Five
Pros:

Our family of five (including a teen and two young adults) had a wonderful stay last week!!! Due to the size of our group we had a king room and a club suite. Every employee with whom we interacted was very hospitable and helpful. We arrived a little after noon, and they let us check into one room early to store our luggage. They also upgraded our non-club room to have club amenities, which we used for breakfast most mornings and evening drinks. The club offerings all had allergen labeling, and we. Wry much appreciated that.

The rooms were clean and spacious with comfortable beds. There was mirror at the desk and full length mirror in the rooms that made it easy for us all to get ready quickly.

The hotel is located on a quiet street in a very upscale part of town. We always felt safe. Lots of restaurants and stores within a very short walk. It is about a 5 minute walk to the Bond Street Tube station. The overall vibe of the hotel was very relaxed and quiet. We would definitely recommend this hotel

2026-06-07 via Tripadvisor
S
Shahinaz solo_traveller sa
7
To fix the issue of the drainage and smell of the AC
Pros:

The staff, location and lounge

Cons:

The cleanness of the rooms, there is also drainage issues which affect the smell of the room specially the suites in level 1 or 2

2026-06-04 via Nuitee
E
Enes couple tr
10
Yine Marriot Yine Harikaydı
Pros:

Mayfair zaten iyi bir semt ve konumu turistik olarak merkezi konumda, yürüme mesafesinde alışveriş market cafe restaurant ne ararsanız en iyileri mevcut, çalışanlar güler yüzlü her konuda destek olabilirler, sağlık sorunumuz oldu ve onun için bile yardımcı oldular, temizlik güzel yapılıyor, ilk londra ziyaretim için çok güzel bir anı bıraktılar

Cons:

Maalesef internet çok zayıf

2026-06-01 via Nuitee
M
Manal solo_traveller sa
8
2026-05-31 via Nuitee
I
Ipek solo_traveller tr
10
2026-05-28 via Nuitee
T
Tourist33658170471 Friends getaway Manchester, Greater Manchester, England
10
Excellent service, made to feel really special.
Pros:

Stayed here whilst in London for the Oasis concert, and everything was great from the moment i arrived. Staff were super friendly and attentive and gave great service. They knew we were in town for the Oasis concert at Wembley so gave us recommendations for where to go in the city first to visit the Merch stores, and how to get to Wembley stadium easily.

Breakfast was great too!

2026-05-26 via Tripadvisor