Novotel Amsterdam City

Hotels
Novotel
8.5 (8276 reviews)
Europaboulevard 10 , Amsterdam , nl

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly reception
Excellent location
Comfortable stay
Cons:
Staff service issues
Cleanliness concerns
Dining experience needs improvement

Categories

Cleanliness
8.21
Room is clean but some comments suggest issues with towels and supplies.
Service
7.68
Staff attitude not reflective of hospitality standards; specific issues during service noted.
Location
9.22
Location is perfect and easily accessible from public transport.
Room Quality
8.67
Room quality is generally described as good with comfortable beds.
Amenities
8.7
Facilities described as clean and comfortable with good gym.
Value for Money
8.66
General satisfaction with overall experience suggests good value.
Food and Beverage
8.21
Breakfast was good but some dining issues reported by guests.
Overall Experience
8.68
Overall a positive experience despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:57

Property Description

Modern Rooms with Free WiFi
Novotel Amsterdam City offers modern rooms with free WiFi, providing guests with a comfortable and connected stay. The spacious layout and amenities like tea facilities, Nespresso coffee machine, and a 55-inch flat-screen TV ensure a relaxing experience.

Convenient Location and Amenities
Situated less than 10 minutes’ walk from Amsterdam RAI convention centre, Novotel is ideal for business travelers. The on-site gym, sauna, and paid parking area cater to guests' wellness and convenience needs. Additionally, the proximity to Amstelpark and the Noord-Zuidlijn subway offers easy access to explore the city.

Delicious Dining Options and Services
Start your day with a Continental breakfast and enjoy diverse menu options at the hotel's restaurant. With a bike rental service available, guests can conveniently explore the surroundings. Book your stay at Novotel Amsterdam City for a memorable experience.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that debit cards can not be accepted for pre-paid/nonrefundable bookings. Pre-payment is only possible with a valid credit card.

Please note that a maximum of 1 dog is allowed in the room at a surcharge of EUR 25 per night.

Please note that we are a cashless hotel and therefore not except any cash money.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.5
Based on 8276 reviews
Cleanliness: 8.21
Service: 7.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
O
onebigepicurean Solo travel Minneapolis, Minnesota
8
A Good Place to Stay near AMS center
Pros:

Very much up to the standards of the Novotel brand. Check in staff was very gracious. Since I arrived at the ungodly hour of 8:40am they were happy to accommodate me for an extra €) 50 which I was more than happy to pay.

The breakfast at € 28 was well worth the cost. I ate there three mornings straight and was not disappointed. Eggs cooked to order. Excellent fresh loaves of bread (croissants are not that fresh). Room was clean. No facecloth in the bathroom. Only shower gel and shampoo dispensers, no conditioner. Internet was a bit unreliable one evening. Restaurant is a bit pricey for other meals and there are not that many restaurants within walking distance.

Hotel is a five-minute walk to Amsterdam RAI station. The subway was nearby but station was closed due to track maintenance.

I'd come back to stay. Price is good, location is convenient, and it's a relaxing neighborhood.

2026-08-08 via Tripadvisor
İbrahim Alp family_with_children tr
8
Metroya yakın ama şehir dışında düzenli temiz standart bir Novotel
Pros:

Temiz, düzenli bir otel. Daha önce Novotel kalmıştım standart iyiydi.

Cons:

Ücretsiz Otopark var diye hususi ayarladım ama otopark ücretliydi ve yüksekti 25 eur günlüktü. Ücretsiz olsa daha iyi olur.
Reception görevlisinden evraksal bir talepte bulundum. Check out yaparken hallederiz dediler. Check out yapacağım zamanki görevli bu talebimi sert bir tavır ile yapamayacağını iletti ve uğraşmadı. Biraz canım sıkıldı ama yapacak birşey yok.

2026-08-08 via Nuitee
N
Naafulu family_with_children gb
8
2026-08-08 via Nuitee
A
ABDULLA solo_traveller ae
10
Pros:

كل شيء جميل

يستحق التكرار في المرات القدمة

Cons:

لا شيء

2026-08-08 via Nuitee
Y
Yeliz family_with_children tr
10
Pros:

Temiz, ferah ve aydınlıktı. Suların yenilenmesi ,düzenli temizlik, otel çevresi , hemen karşısında bulunan park çok hoştu.

Cons:

Konumu çevre olarak çok güzeldi ama biraz uzak. 4 nolu tramvay ile kolayca gidip geliniyor yine de tabi ekstra maliyet yaratıyor

2026-08-08 via Nuitee
I
Idbel solo_traveller be
8
Pros:

Le service et les équipements sont très bien

Cons:

Le prix du petit déjeuner est un peu élevé

2026-08-08 via Nuitee
A
AFTAB AHMED extended_group ae
7
2026-08-07 via Nuitee
A
Aman solo_traveller gb
2
2026-08-07 via Nuitee
S
Shiylah solo_traveller gb
9
Pros:

Hotel room was clean, there was an on site shop which was very handy. We were kindly given an upgrade on our room and it was incredibly spacious. Staff were kind and always happy to help

Cons:

The service at the coffee shop was slow and we were told one day to come back later if we wanted to order. There needs to be more staff during the busy periods as its not run very efficiently but the staff that were there managed it as best as they could.

2026-08-07 via Nuitee
T
Turgay family_with_children tr
10
Pros:

Otelin ücretli otoparkı mevcut ve boş yer bulma sıkıntısı yok. Amsterdamda genel olarak otopark ücretleri yüksek olduğu için biz otele aracımızı bıraktıktan sonra otele yürüme mesafesindeki metro 52 europaplein istasyonundan dam meydanı gibi merkezi gezilecek yerlere metroyla rahatlıkla ulaşabildik. Odalar çocuklu aileler için konforlu ve temizdir. Resepsiyonda Osman bey çok nazik ve yardımseverdi. Amsterdama araçla veya araçsız olarak bir daha gelsem yine bu otelde konaklardım.

2026-08-07 via Nuitee
B
Blenti Impersimi solo_traveller gr
10
2026-08-07 via Nuitee
B
Bresson solo_traveller fr
10
Pros:

La propreté des lieux et la proximité des transports

Cons:

38 euros par jour de parking

2026-08-07 via Nuitee
A
Anna Katharina couple de
8
Ein angenehmer Aufenthalt in einem schönen und sauberen Hotel, mit bequemen Betten für einen erholsamen Schlaf und schön
Pros:

Gute Lage, sehr freundliches und kompetentes Personal! Schneller Check In! Es war ruhig und die Betten waren sehr bequem! Die Aussicht war auch sehr schön :) Gerne wieder!

Cons:

Es gab nichts auszusetzen! Alles super!

2026-08-07 via Nuitee
A
Angela family_with_children de
8
2026-08-07 via Nuitee
M
mansour couple sa
10
شكرا من القلب على الاستقبال والتوديع الجميل
Pros:

الموظفون محترمين ومتعاونين والموقع قريب جدا من المحطة القطار الي تروح لمطار سيخول مايحتاج سباره
البوفية جدا ممتاز ويوفرون خبز خالي من الغلوتين والعاملين ممتازين
ومكيفة الغرفة

Cons:

لا يوجد به ثلاجه غرفه فقط

2026-08-07 via Nuitee
A
Andrea family_with_children de
8
2026-08-07 via Nuitee
C
Carlos family_with_children es
9
2026-08-07 via Nuitee
N
Natalia family_with_children es
10
Good hotel for business and pleasure
Pros:

Nice modern facilities with all services needed (gym, 24h cafe, restaurant, kids play room, bike and even car rental (avis/budget) in-house, parking at reasonable price, friendly personnel and good cleaning service

Cons:

All good corresponding to the price/expectations

2026-08-07 via Nuitee
C
Carlos family_with_children es
8
Correcta
Pros:

La cama

Cons:

Cena poco variada

2026-08-07 via Nuitee
R
RENE family_with_children mx
9
Mayor espacio, mejor costo
Pros:

gran opcion para no estar en el centro de la ciudad, mayor espacio por mejor costo

Cons:

todo super

2026-08-06 via Nuitee