Novotel Amsterdam City

Hotels
•
Novotel
8.5 (8386 reviews)
Europaboulevard 10 , Amsterdam , NL

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly reception
Excellent location
Comfortable stay
Cons:
Staff service issues
Cleanliness concerns
Dining experience needs improvement

Categories

Cleanliness
8.21
Room is clean but some comments suggest issues with towels and supplies.
Service
7.68
Staff attitude not reflective of hospitality standards; specific issues during service noted.
Location
9.22
Location is perfect and easily accessible from public transport.
Room Quality
8.67
Room quality is generally described as good with comfortable beds.
Amenities
8.7
Facilities described as clean and comfortable with good gym.
Value for Money
8.66
General satisfaction with overall experience suggests good value.
Food and Beverage
8.21
Breakfast was good but some dining issues reported by guests.
Overall Experience
8.68
Overall a positive experience despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:57

Property Description

Modern Rooms with Free WiFi
Novotel Amsterdam City offers modern rooms with free WiFi, providing guests with a comfortable and connected stay. The spacious layout and amenities like tea facilities, Nespresso coffee machine, and a 55-inch flat-screen TV ensure a relaxing experience.

Convenient Location and Amenities
Situated less than 10 minutes’ walk from Amsterdam RAI convention centre, Novotel is ideal for business travelers. The on-site gym, sauna, and paid parking area cater to guests' wellness and convenience needs. Additionally, the proximity to Amstelpark and the Noord-Zuidlijn subway offers easy access to explore the city.

Delicious Dining Options and Services
Start your day with a Continental breakfast and enjoy diverse menu options at the hotel's restaurant. With a bike rental service available, guests can conveniently explore the surroundings. Book your stay at Novotel Amsterdam City for a memorable experience.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that debit cards can not be accepted for pre-paid/nonrefundable bookings. Pre-payment is only possible with a valid credit card.

Please note that a maximum of 1 dog is allowed in the room at a surcharge of EUR 25 per night.

Please note that we are a cashless hotel and therefore not except any cash money.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.5
Based on 8386 reviews
Cleanliness: 8.21
Service: 7.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
K
Kader • couple • tr
10
Hersey cok güzeldi çalışan tüm personeller cok güler yüzlüydü. Tesekkürler
2026-09-19 • via Nuitee
R
RAJENDERAN • couple • in
8
Pros:

Room was comfortable - Nespresso pods coffee was enjoyable !
water fountain in 2nd floor.
park outside is good for a morning walk even as hotel is close to Metro and Tram.

2026-09-19 • via Nuitee
M
Mabel • extended_group • ng
7
Hotel is good and staff nice
Pros:

Very accessible to IBC location

Cons:

No airport shuttle like most hotels in Amsterdam

2026-09-19 • via Nuitee
J
Jessica • family_with_children • gb
10
2026-09-18 • via Nuitee
A
Amir • family_with_children • nl
7
2026-09-17 • via Nuitee
B
Barış • solo_traveller • tr
8
Pros:

Tramway ve tren istasyonuna yakınlığı
Temizliği
Konforu
Çok iyiydi

2026-09-16 • via Nuitee
İPEK23&23 • solo_traveller • tr
10
Pros:

Otobüs ve tren istasyonuna yakın yürüme mesafesinde alışveriş merkezi var odalar konforlu güzeldi. Ailecek memnun kaldık kahvaltısı güzeldi bu arada

2026-09-16 • via Nuitee
• solo_traveller • fr
9
2026-09-15 • via Nuitee
F
Fatih • solo_traveller • tr
9
2026-09-15 • via Nuitee
M
Moataz • solo_traveller • sd
10
Pros:

Very nice

Cons:

Location

2026-09-15 • via Nuitee
A
Avcı • solo_traveller • tr
10
2026-09-14 • via Nuitee
E
Erik • family_with_children • it
9
2026-09-14 • via Nuitee
P
Paulo • extended_group • br
9
Ótimo hotel, bem localizado e com serviço excelente.
Pros:

Equipe excepcional, todos muito gentis / localização perfeita para que vai a um evento na RAI, e fica em frente a um lindo parque / café da manhã muito bom / spa e sala de ginastica ótimos / alugam bikes normais e elétricas na recepção

Cons:

Ar condicionado do quarto é muito barulhento / o banheiro é apertado / o hotel é caro para um 4 estrelas

2026-09-14 • via Nuitee
M
Manuel • solo_traveller • au
10
2026-09-11 • via Nuitee
A
Akihiro • couple • jp
8
2026-09-10 • via Nuitee
J
Joana • solo_traveller • pt
9
Pros:

Funcionários

Cons:

A limpeza do sofá cama deixava a desejar

2026-09-09 • via Nuitee
J
Julij • solo_traveller • si
7
Pros:

Lokacija dokaj blizu letališča, vendar je bila gneča na cesti zjutraj proti letališču in je dobro kreniti kakšno minuto prej zaradi tega

Cons:

Umivalnik v kopalnici ni bil najbolj čist, kar je za tak hotel kar malo nenavadno. Ob prihodu sem povedal, da sem zamudil let in receptor je tudi videl, da nimam kovčka s sabo, a mi ni ponudil nobene rezervne toalete, kar bi sicer za tak nivo hotela pričakoval.

2026-09-09 • via Nuitee
F
Fon • family_with_children • be
3
I felt like it was a waist of money because I can’t come to have some rest after so much work then when I will ask they
Pros:

Poor cleaning service. We had to stay for days in the room, like three days before the had to come clean our room. After so many phone calls were made.
And after when the cleaner came, we ask her to change our bedsheet,she told us that is not her place to do so. (Wow)what a way to reply a customer with an angry face. I really don’t know if is because we were black skin or what.

Cons:

Good Customer service
Good service at the reception

2026-09-09 • via Nuitee
O
Orçun • couple • tr
10
Ekonomik ve konforlu otel.
Pros:

Konum iyi. Fiyat performans çok iyi. Konfor çok iyi.

2026-09-08 • via Nuitee
R
Rudi • couple • be
9
2026-09-08 • via Nuitee