Novotel Amsterdam City

Hotels
•
Novotel
8.5 (8386 reviews)
Europaboulevard 10 , Amsterdam , NL
+31 20 721 9179

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly reception
Excellent location
Comfortable stay
Cons:
Staff service issues
Cleanliness concerns
Dining experience needs improvement

Categories

Cleanliness
8.21
Room is clean but some comments suggest issues with towels and supplies.
Service
7.68
Staff attitude not reflective of hospitality standards; specific issues during service noted.
Location
9.22
Location is perfect and easily accessible from public transport.
Room Quality
8.67
Room quality is generally described as good with comfortable beds.
Amenities
8.7
Facilities described as clean and comfortable with good gym.
Value for Money
8.66
General satisfaction with overall experience suggests good value.
Food and Beverage
8.21
Breakfast was good but some dining issues reported by guests.
Overall Experience
8.68
Overall a positive experience despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:57

Property Description

Modern Rooms with Free WiFi
Novotel Amsterdam City offers modern rooms with free WiFi, providing guests with a comfortable and connected stay. The spacious layout and amenities like tea facilities, Nespresso coffee machine, and a 55-inch flat-screen TV ensure a relaxing experience.

Convenient Location and Amenities
Situated less than 10 minutes’ walk from Amsterdam RAI convention centre, Novotel is ideal for business travelers. The on-site gym, sauna, and paid parking area cater to guests' wellness and convenience needs. Additionally, the proximity to Amstelpark and the Noord-Zuidlijn subway offers easy access to explore the city.

Delicious Dining Options and Services
Start your day with a Continental breakfast and enjoy diverse menu options at the hotel's restaurant. With a bike rental service available, guests can conveniently explore the surroundings. Book your stay at Novotel Amsterdam City for a memorable experience.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that debit cards can not be accepted for pre-paid/nonrefundable bookings. Pre-payment is only possible with a valid credit card.

Please note that a maximum of 1 dog is allowed in the room at a surcharge of EUR 25 per night.

Please note that we are a cashless hotel and therefore not except any cash money.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.5
Based on 8386 reviews
Cleanliness: 8.21
Service: 7.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
I
ILIE • extended_group • it
7
2026-10-14 • via Nuitee
A
Albert Mir Mora • family_with_children • es
10
2026-10-13 • via Nuitee
M
Michel • solo_traveller • nl
8
Pros:

Ruime opzet hotel, prima ligging dicht bij Station Rai

Cons:

Vond de prijs stevig (190 euro zonder ontbijt) voor 1 overnachting

2026-10-13 • via Nuitee
D
Daniela • solo_traveller • gb
10
Pleasant
Pros:

Breakfast was excellent

Cons:

Everything was good

2026-10-12 • via Nuitee
I
ismail • family_with_children • be
10
2026-10-12 • via Nuitee
D
David • family_with_children • es
8
Un buen sitio para alojarse en Amsterdam si te da igual que no sea céntrico
Pros:

Instalaciones nuevas, habitación muy cómoda. Está alejada del centro pero bien comunicada con metro y tranvía

Cons:

Envié una duda por el chat de booking y me respondió una IA muchas horas después (cuando ya no lo necesitaba). También llamé por teléfono y no lo cogió nadie

2026-10-12 • via Nuitee
A
Anny • extended_group • be
9
2026-10-11 • via Nuitee
N
Nardo • couple • nl
9
Fijn hotel super nacht gehad
Pros:

Super schoon ben top service.

Cons:

Niks

2026-10-11 • via Nuitee
N
Navita • solo_traveller • tt
8
2026-10-11 • via Nuitee
M
Mohammad • solo_traveller • kw
7
Cons:

عدم توفير عبوات ماء

2026-10-09 • via Nuitee
A
Azeez • family_with_children • fr
9
2026-10-09 • via Nuitee
D
Daňková • family_with_children • cz
9
Pros:

Lokalita, výborná snídaně a pohodlná matrace.

2026-10-08 • via Nuitee
M
Mohammed Almawash • solo_traveller • sa
9
2026-10-08 • via Nuitee
K
Kalijan • couple • nl
8
2026-10-08 • via Nuitee
P
Peter • extended_group • nl
10
Amazing quality experience
Pros:

Very nice people at reception.

2026-10-08 • via Nuitee
D
Dogan • couple • tr
1
2026-10-07 • via Nuitee
J
Joey • couple • gb
5
Perfectly ok hotel
Pros:

Everything was fine, nothing of note, either good or bad. The room was a good size, and the location was good for easily getting in the the centre of the city, either on foot, by public transport or via Uber.

Cons:

I expected a little more from this venue after reading online about the chain and its willingness to go above and beyond. Sadly, did not experience this in any way, other than one friendly member of the bar staff who took the time to ask me why I was there, and then provide me with suggestions on where to visit, along with a map.

2026-10-07 • via Nuitee
E
Eduard • family_with_children • ee
10
Pros:

Максимально комфортно, удобно добраться на трамвае до центра города, сразу видно уровень отеля

2026-10-07 • via Nuitee
M
Maurizio • family_with_children • it
8
2026-10-07 • via Nuitee
R
RAJENDERAN • couple • in
8
Pros:

Room was comfortable - Nespresso pods coffee was enjoyable !
water fountain in 2nd floor.
park outside is good for a morning walk even as hotel is close to Metro and Tram.

2026-09-19 • via Nuitee