Novotel Amsterdam City

Hotels
Novotel
8.5 (7878 reviews)
Europaboulevard 10 , Amsterdam , nl

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly reception
Excellent location
Comfortable stay
Cons:
Staff service issues
Cleanliness concerns
Dining experience needs improvement

Categories

Cleanliness
8.21
Room is clean but some comments suggest issues with towels and supplies.
Service
7.68
Staff attitude not reflective of hospitality standards; specific issues during service noted.
Location
9.22
Location is perfect and easily accessible from public transport.
Room Quality
8.67
Room quality is generally described as good with comfortable beds.
Amenities
8.7
Facilities described as clean and comfortable with good gym.
Value for Money
8.66
General satisfaction with overall experience suggests good value.
Food and Beverage
8.21
Breakfast was good but some dining issues reported by guests.
Overall Experience
8.68
Overall a positive experience despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:57

Property Description

Modern Rooms with Free WiFi
Novotel Amsterdam City offers modern rooms with free WiFi, providing guests with a comfortable and connected stay. The spacious layout and amenities like tea facilities, Nespresso coffee machine, and a 55-inch flat-screen TV ensure a relaxing experience.

Convenient Location and Amenities
Situated less than 10 minutes’ walk from Amsterdam RAI convention centre, Novotel is ideal for business travelers. The on-site gym, sauna, and paid parking area cater to guests' wellness and convenience needs. Additionally, the proximity to Amstelpark and the Noord-Zuidlijn subway offers easy access to explore the city.

Delicious Dining Options and Services
Start your day with a Continental breakfast and enjoy diverse menu options at the hotel's restaurant. With a bike rental service available, guests can conveniently explore the surroundings. Book your stay at Novotel Amsterdam City for a memorable experience.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that debit cards can not be accepted for pre-paid/nonrefundable bookings. Pre-payment is only possible with a valid credit card.

Please note that a maximum of 1 dog is allowed in the room at a surcharge of EUR 25 per night.

Please note that we are a cashless hotel and therefore not except any cash money.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 34 per day.

Location

Guest Reviews

8.5
Based on 7878 reviews
Cleanliness: 8.21
Service: 7.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
E
Eve family_with_children be
8
Voor herhaling vatbaar
Pros:

We hadden zonder ontbijt.

Cons:

Lunch in het restaurant.
Weinig keuze. En nogal onduidelijk vanaf hoelaat we konden lunchen.

2026-06-13 via Nuitee
G
Gabrielle extended_group ch
7
2026-06-13 via Nuitee
K
Kristin Vatna couple no
6
2026-06-13 via Nuitee
G
Giulia solo_traveller it
10
2026-06-13 via Nuitee
N
NABİ ALPER couple tr
8
Good for Business travelers
Pros:

Room is large and comfortable

Cons:

Bathroom is small

2026-06-13 via Nuitee
S
Srdjana extended_group rs
10
2026-06-12 via Nuitee
C
Camille family_with_children fr
8
Pros:

Personnel très accueillant et serviable, bonne localisation.

Cons:

Le lit dépliant n'était pas très confortable.

2026-06-12 via Nuitee
J
Juraj couple sk
10
2026-06-12 via Nuitee
X
Xu family_with_children de
8
2026-06-11 via Nuitee
A
Anastasiya solo_traveller hr
9
2026-06-11 via Nuitee
S
Sophie couple gb
10
2026-06-11 via Nuitee
D
Doaa Nabawy solo_traveller eg
7
Pros:

Location is close to bus station easy ride to downtown

Cons:

Cleanliness needs more attention, I would rate it a 7.5, the room is generally clean but there are spots in the room and bathroom that werent clean. For the price you'd èxpect differently

2026-06-11 via Nuitee
S
sonnet solo_traveller bd
9
Pros:

Clean & breakfast was superb .

Cons:

Near have not any super shop ...

2026-06-11 via Nuitee
J
Jan couple nl
9
2026-06-10 via Nuitee
C
claudia couple it
10
Soggiorno bellissimo
Pros:

Struttura moderna e pulitissima , personale molto gentile , la posizione ottima a 2 minuti a piedi dalla fermata della metro e dei bus , 10 minuti e sei in centro . Super consigliato

Cons:

Niente

2026-06-10 via Nuitee
M
Matthew solo_traveller gb
4
Pros:

Gym was good size with good equipment

Cons:

Location was a bit far from the city centre and the room facilities were limited. No USB charger in room, toiletries were lacking, no drinks in the mini fridge, coffee machine didn’t work well

2026-06-09 via Nuitee
M
Michela couple it
8
2026-06-09 via Nuitee
F
florian solo_traveller fr
9
Pros:

Tout était très bien, notamment la salle de sport

Cons:

Dommage que l'heure du petit déjeuner soit décalée la semaine, nous n'avons pas pu en profiter le lundi

2026-06-09 via Nuitee
I
Ioan-Sorin extended_group ro
9
Pros:

Location

Cons:

Too soft beds

2026-06-09 via Nuitee
M
Maristela Amalia solo_traveller mx
10
2026-06-09 via Nuitee