Gran Hotel Costa Rica, Curio Collection By Hilton

Hotels
Curio Collection by Hilton
9 (796 reviews)
2nd Avenue between streets 1 & 3 , San José , cr

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Expensive
Poor breakfast quality
Some indifferent service

Categories

Cleanliness
8.88
Rooms were noted as clean, but some complaints about bathroom flooding.
Service
9.85
Most staff were friendly and welcoming, though some instances of unhelpful service were mentioned.
Location
10
Consistently praised for its great central location.
Room Quality
8.84
Rooms were comfortable and well-equipped, but some were small with issues like water pressure.
Amenities
8.87
General quality but breakfast was found lacking, affecting perception of amenities.
Value for Money
8.33
Several reviews noted the hotel is expensive relative to the offerings.
Food and Beverage
7.88
Breakfast options were criticized and considered overpriced.
Overall Experience
9.37
Guests enjoyed their stay but had some reservations regarding price and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:45

Property Description

Explore the Cultural Heart of San José

Convenient Location: Situated in the vibrant heart of San José, our hotel is just a stone's throw away from iconic landmarks such as San José Cathedral and the National Theatre, ensuring you're at the center of the action.

Immersive Surroundings: With national museums, plazas, and charming boulevards right at your doorstep, you'll be effortlessly immersed in the rich culture and history of the city during your stay.

Walkable Attractions: Enjoy the convenience of being within walking distance to a myriad of cultural and tourist attractions, making it easy to explore and experience the best that San José has to offer.

Experience the essence of San José - book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 31.64 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 796 reviews
Cleanliness: 8.88
Service: 9.85
Location: 10
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.37
S
Shayma solo_traveller qa
10
Great staff and service!
Pros:

Everything

2026-07-21 via Nuitee
C
Christian solo_traveller br
9
Ótima experiência.
Pros:

Acomodações limpas, instalações amplas e modernas, serviço atencioso e cordial.
Localização central facilita quem precisa estar próximo ao centro.
Academia de musculação bem equipada.
Café da manhã bem variado e com alimentos de qualidade.

2026-07-19 via Nuitee
A
Andrew solo_traveller gb
9
Ideal base for a short stay in San Jose
Pros:

Well appointed and comfortable in a central location

Cons:

-

2026-07-19 via Nuitee
J
juliepH1392EY Family
10
Well appointed hotel.
Pros:

Fantastic hotel. We only stayed two nights, as we only had one full day in San Jose. We stayed in their JFK two bedroom suite. It was the perfect size for our family. Very comfortable, and roomy. The staff was very friendly. We ate at the restaurant for dinner and breakfast. Dinner was pretty good, drinks were excellent and breakfast buffet was great. You can't beat the value.

2026-07-18 via Tripadvisor
H
Harmattan69 Solo travel Washington DC, District of Columbia
4
I AM ABSOLUTELY LIVID!
Pros:

I was subjected to vile, blatant racism at your establishment, and I am utterly furious!
On Sunday, July 12, a power-tripping security officer I will not name here deliberately singled me out. He demanded to know if the person walking in with me was registered. I explicitly told him no—they weren't staying overnight, we literally just had some work to complete, we even had our documents in hotel common area at each floor.
But apparently, common sense is a foreign concept to your staff. This guy insisted on dragging us up to the fifth floor, where the reception desk had the absolute audacity to demand $145.00 USD on the spot! I explained—repeatedly—that this person was not staying over. What was their pathetic excuse? "It's in case something gets broken in the room."
Are you kidding me?!
We weren't even going to the room!
My room was already fully paid for!
You already had a $250.00 USD hold sitting on my Amex!
I finally gave up and left to end the harassment, but let’s call this exactly what it is: unadulterated discrimination. While I was being interrogated and extorted, I watched over 30 other people stroll straight to the elevators without a single staff member stopping them or asking a single damn question. The only difference between them and me? The color of my skin.
I am disgusted. While a few of their staff members are great, you have some toxic, racist "bad apples" completely rotting your establishment from the inside out. I demand immediate accountability and a refund for this humiliating, unacceptable excess!

2026-07-17 via Tripadvisor
D
David solo_traveller ch
10
2026-07-16 via Nuitee
M
Moscoso family_with_children cr
10
2026-07-15 via Nuitee
S
Stefan extended_group ch
8
2026-07-13 via Nuitee
E
Edoardo couple mx
10
2026-07-09 via Nuitee
D
David family_with_children cr
10
2026-07-09 via Nuitee
A
Aniko couple de
10
2026-07-06 via Nuitee
I
Ian solo_traveller gb
10
2026-07-04 via Nuitee
S
Samuel E Gonzalez couple us
9
highly recommend if you want to walk places, a clean room, and kind staff
Pros:

kind staff. clean room. perfect central location. museums and restaurants at escalante neighborhood are at a walkable distance.

Cons:

the shower was lukewarm, not hot. ok, but not the best

2026-07-03 via Nuitee
A
A53BEgabrielai Business
10
Great experience!
Pros:

Location is very central for SanJose downtown.
Rooms are super clean and confortable, Oscar romero always left everything super tidy and clean.
The food for breakfast was also great, a lot of options and as I had a long stay they provided me a Letter so I could order something different if I wanted to.
The waiters for dinner and specially for breakfast were extremely polite and friendly.
Even the doormans were really friendly and helpful.
I definetly recommend the stay !

2026-07-02 via Tripadvisor
D
Douglas couple us
10
Old town charm
2026-07-02 via Nuitee
M
Magdalena solo_traveller us
10
2026-07-02 via Nuitee
Y
Yanira E extended_group pr
10
Pros:

La ubicación es excelente para conocer a capital.

2026-06-24 via Nuitee
F
francisco solo_traveller mx
10
2026-06-23 via Nuitee
I
Ivan solo_traveller ru
10
Pros:

Хороший завтрак, удобное расположение в центре

Cons:

Парковка только платная и она не рядом, но персонал все сделал быстро.

2026-06-23 via Nuitee
T
Tiffany solo_traveller au
8
2026-06-18 via Nuitee