Stamford Marriott Hotel & Spa

Clean and helpful staff

L'emplacement les équipements le confort

Clean

This hotel is old and dreary looking. The bar in it was no different. Water pressure was excellent. Bedding was comfortable. But everything down to the wobbly elevators looks and feels worn and dull. For $342 a night, I expected more. Time for this hotel to be completely renovated.

Super confortável

Breakfast was good.

We only stayed for a quick overnight, good option for a quick stopover before getting to NY.

The closeness to everything we did

Location?

This hotel might be acceptable but has seen better days. It's about a 15-20 minute walk from the train station along a busy road—a walk you definitely wouldn't want to do at night. The hotel itself is old, dated, and run-down; the room we were in had an extremely dangerous shower situation with a very slippery tub and no rubber mat. The grab bar was good, but the setup was still hazardous, even for someone young. The bathroom had a pocket door—not a huge problem, but not a thrill, either. Minor point: If you like watching Bravo, this hotel doesn't have it (or Peacock). Despite all this, the hotel staff members were very nice and went out of their way to help people. Still, I'm glad I won't ever have to stay here again.

Location and clean

I rarely leave negative reviews, but my experience at this Marriott International property was consistently below expectations and ultimately unacceptable for a business traveler.

Over the course of my stay, there were repeated issues with basic hotel operations. Most notably, I returned from a long day with clients to find that my room had not been serviced at all. At 7:00 PM, I was still waiting for housekeeping, which delayed my ability to relax for over an hour while already dealing with a migraine.

When housekeeping did arrive, there appeared to be a lack of training on even fundamental tasks such as properly making the bed with a duvet cover. This raised serious concerns about overall service standards.

Additionally, room service from the on-site restaurant was delivered in cardboard boxes and a paper bag—far from what one would expect from a full-service hotel operating under the Marriott brand.

There were also other concerning aspects of my stay, including a situation I previously raised regarding guest safety, which further contributed to my dissatisfaction.

While the hotel attempted to address these issues with a 5,000-point gesture, this equates to minimal value and does not reflect the level of inconvenience experienced.

I travel frequently for work, and my colleagues and I will be in the area regularly over the next several months. Based on this experience, we will be seeking alternative accommodations moving forward.

Unfortunately, I cannot recommend this property at this time.

I can’t forget to delete this photo from my library. I never want to see it again or stay here again.

It was downtown

I think all the shared spaces were beautiful. I think the restaurant and bar were way overpriced. There should at least be coffee, especially for Bonvoy members. The staff was incredibly kind, helpful and truly second to none.

Marriot, the 1980’s called and want their hotel back. Seriously, I have not seen a flagship property that is in more need of quality renovation. End to end, this place needs a complete overhaul. Dated, musty and not at all worth the nightly rate. I’m a long time Marriot customer and I get no satisfaction in writing this, but change is required….

It is adequate.