Marriott Chicago O’Hare

I was stranded in Chicago due to weather. The front desk staff was efficient and welcoming. This was so nice as it was the 4th of July and I had been traveling from Athens, so over 30 hours. The front desk clerk encouraged me to go order dinner ASAP before they closed. I was so hungry and appreciated this tip.

It was fine

The staff was nice

I had a very comfortable stay at this Marriott. I want to give a special shoutout to Kawam, Greta, Abraham, Jared, Moe, and Emily for providing outstanding customer service. Every interaction was friendly, welcoming, and professional, and they truly made me feel valued as a guest.
The hotel itself was clean and comfortable, although it could use a few updates to modernize the property. One suggestion I have is to display the pool hours on the pool door, as that would be very helpful for guests.
One of the best features of this hotel is its location. The Blue Line train station is directly behind the hotel, making it incredibly convenient to get downtown without having to drive.
Overall, I had a great experience and would definitely stay here again. Thank you to the entire team for making my visit enjoyable!

Every stay at the Marriott Chicago O'Hare is made unforgettable because of Rey. He is the very reason we keep coming back! From the moment we walk through the doors, Rey greets us with genuine warmth, professionalism, and kindness that instantly makes us feel like valued guests rather than just another reservation.

Rey is the epitome of hospitality at its finest. He consistently goes above and beyond to ensure every detail is taken care of, and his positive attitude and welcoming personality set the tone for our entire stay. Exceptional customer service is becoming increasingly rare, but Rey reminds us what true hospitality should look like.

We sincerely hope that every hotel check-in we experience, wherever we travel, reflects the same level of excellence, care, and dedication that Rey provides. Marriott is incredibly fortunate to have someone like him representing their brand. He is a true asset to the team, and he is the reason we continue to choose the Marriott Chicago O'Hare time and time again.

Thank you, Rey, for making every visit feel like coming home. We look forward to seeing you again soon!

This is one hotel restaurant that’s well-worth trying! Brickton has a varied menu with many apps, salads, and entrees to choose from. The quesadilla was delicious, served with a tasty fresh pico. Enough to share. Italian beef also juicy and flavorful. Many entrees and specials to choose from too,
Our server, Viktoria, was great! Very friendly, knowledgeable and professional. We had a relaxing and delightful evening.

Great hotel. Near by the airport. Rooms are big and clean. Great staff and a big shout out to Fernando who was very helpful from the moment we checked in.

I was looking forward to another stay in Marriot as my last time was so good, we were welcomed by Sir Rey and he has always been warm to all of us, just like the first time I was there. My room was located in a quite area, the amenities were also good, it is clean and well ventilated. I was able to rest properly. Thank you and I hope to come back again.

I stayed here this weekend for a concert and all of the staff was very friendly! Cristina in the restaurant was lovely for breakfast both days!

To General manager at the Marriott Chicago O’hare Airport Higgins road. Sir I wanna thank you for the great service that both myself and my partner received from your amazing team. From the very beginning of our trip here your shuttle driver Mell entertain us with his pleasant stories , to the check in with Jarred an his helpfulness to guiding us to local restaurants we may want to visit while here in Chicago. Now beside the beautiful pool that I felt like it was my own. I must mention Cristina yet again she is a precious stone that mimics how we now feel about your property. I just wanted to thank you again for being a gracious host to a member of a sister property Paul Hogan at the Renaissance Concord Hotel at Atlanta Hatfield Airport.

Pretty pool, nice staff too.

My experience was nothing but amazing. From the very beginning when checking in, the customer service from Rey was immaculate. It was so comfortable. It was nice for the reason I went and that was simply to get away and clear my mind. I would definitely recommend and return. The atmosphere was so calming.

Friendly staff, clean and comfortable, easy airport shuttle, adjacent Blue Line station

I always had an excellent experience with this hotel. Very polite staff, especially Ms. Cristina from the restaurant who always treat me well with her hospitality and politeness. She understands the importance of Marriott Bonvoy Elite member and thank for our loyalty to Marriott. Overall, every staff member is amazingly helpful and polite. Great experience!

At breakfast Cristina was incredibly welcoming and hospitable. Her warm smile and friendly, soft, demeanor were the perfect compliment to a wonderful breakfast.

Hotel was great and the welcome hospitality from the staff especially Rey was amazing