Marriott Chicago O’Hare

Hotels
Marriott Hotels & Resorts
9 (765 reviews)
8535 West Higgins Road , Rosemont , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Convenient location
Delicious food
Cons:
Temperature control issues in rooms

Categories

Cleanliness
8.75
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.25
Highly appreciative mentions of staff, especially Fernando and Christina, for their exceptional service.
Location
9.25
Convenient location for travelers, as noted in multiple reviews.
Room Quality
8.75
Rooms were cozy and recently renovated according to guest feedback.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
9.25
Guests enjoyed the meals and praised the restaurant staff.
Overall Experience
9.25
Generally very positive experiences, with multiple mentions of staff support and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:47

Property Description

Luxurious Accommodations
Guests at Marriott Chicago O’Hare enjoy comfortable rooms with cable TV, tea/coffee facilities, and more for a relaxing stay.

Convenient Amenities
Take advantage of the indoor and outdoor pools, gym, and business centre during your stay at the hotel.

Dining and Entertainment
Indulge in classic American cuisine at Brickton Bar and Lounge, offering a modern dining experience in the lobby.

Book your stay at Marriott Chicago O’Hare for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that daytime parking is $18 on weekdays and $11 during the weekend. The overnight parking fee is $32.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 32 per day.

Location

Guest Reviews

9
Based on 765 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
7
768mashat Family
10
Great stay at the airport.
Pros:

The hotel was nice. Some had some issues with towels, not being in the best shape. But the staff at the restaurant was amazing. Christina, Nikolai, Mariana were very kind and took care of all of our names. Great location for airport travel. Nice pedal of stuff to take you to your destination.

2026-05-23 via Tripadvisor
4
405zainabk Solo travel
10
Great hospitality!!!!
Pros:

would like to sincerely thank Mr. Rey at the Chicago Marriott for his outstanding hospitality and professionalism. From the moment I arrived, he was incredibly welcoming, reassuring, patient, and always ready to help with anything I needed.

What truly stands out about Mr. Rey is his kindness and positive attitude. He goes above and beyond to make guests feel comfortable and cared for, and his support made my stay much more pleasant and stress-free. It’s rare to meet someone who genuinely enjoys helping people and does it with such warmth and respect.

Chicago Marriott is very fortunate to have someone like Mr. Rey at the front desk. Thank you again for your excellent service and for making guests feel valued and appreciated.

2026-05-20 via Tripadvisor
C
carins516 Business
10
Overall good hotel
Pros:

Clean facilities, comfortable bed. Cristina provided good service in the restaurant.

2026-05-19 via Tripadvisor
T
trixieo2024 Business
10
Great hospitality experience
Pros:

Thank you sir Rey for your exceptional hospitality and professionalism. Your dedication to both guests and staff truly creates a welcoming and positive hotel experience.

2026-05-19 via Tripadvisor
P
Ping Ying solo_traveller hk
1
Pros:

The hotel was fully booked. Needed to find another hotel for May 4.

Please see whether Booking.com can refund the no-show fee of US$ 138.88 on May 4 at the Fairfield Inn & Suites at Lafayette. The reason is the flight was cancelled due to severe thunderstorms at the airport of Chicago.

I stayed at the Fairfield Inn& Suites from May 5 to 8, three nights.

Please consider my request. Many thank.

2026-05-19 via Nuitee
W
worapanity Business
10
Excellent hotel
Pros:

The hotel is very nice, a great choice for a stay. The food was absolutely delicious, and the chef did an amazing job. Unfortunately, I don’t have any photos because we finished everything! Also, thank you to all the staff for the excellent service.

2026-05-18 via Tripadvisor
M
Marcellus solo_traveller us
9
2026-05-18 via Nuitee
S
Stay64583513306 Solo travel
10
Perfect stay!
Pros:

Everything was great! Room, service, overall smooth and perfect stay.

2026-05-17 via Tripadvisor
M
Mia solo_traveller us
7
Would stay again
Pros:

Shower was nice and the pool was good.

Cons:

The Air conditioning didnt seem to work and it was 75 in our room the whole time.

2026-05-17 via Nuitee
S
Sherpa49217449076 Friends getaway
10
Rating
Pros:

Was a beautiful a peaceful hotel, Rey was super helpful and super sweet. Everything was clean and nice. And everyone was very helpful and polite

2026-05-16 via Tripadvisor
K
K5115JJroberts Business
10
Nice service and food
Pros:

I recommend burgueses from restaurant, also staff are lovely and helpful, specifically Cristina. Kudos to her!

2026-05-16 via Tripadvisor
X
xavieralejandros2026 Solo travel
10
Amazing Mojito
Pros:

I had an amazing experience thanks to Alberto! He was an incredible bartender — the mojito and piña colada he prepared for me were absolutely delicious, some of the best I’ve had. His recommendations were excellent and really helped me enjoy the experience even more.

What I appreciated the most was how helpful and patient he was with the language barrier. He made everything easy, comfortable, and welcoming. Outstanding service and great energy. Highly recommended!

2026-05-16 via Tripadvisor
D
danielaM5101RZ Business
10
Nice staffs
Pros:

Nice staff. Special thanks to Christina at resturant.

2026-05-16 via Tripadvisor
C
clivecX336DE Solo travel
10
Great service at the restaurant
Pros:

I would like to express my sincere appreciation to Christina for her kindness and excellent service during my recent visit.

I went out very early and returned at around 11:00 AM. Although I understood that breakfast was supposed to be closed, Christina kindly welcomed me and made sure I could still enjoy a round of food and drinks. Her helpful attitude and willingness to accommodate me truly made a difference and helped me feel valued as a guest.

Thank you, Christina, for your professionalism, warmth, and genuine care. Please also recognize her for representing Marriott so well.

2026-05-16 via Tripadvisor
R
rodrigo solo_traveller mx
10
2026-05-09 via Nuitee
J
jyotsnam2015 Business Doha
10
Good
Pros:

Rey made our stay comfortable and stress free. Really appreciate the professionalism shown.

2026-05-07 via Tripadvisor
R
ryannM1419WL Friends getaway
10
Very nice
Pros:

Cristina really helpfull and so kind to help me and serve me during the breakfast time.. food was really good... keep up the good work

2026-05-03 via Tripadvisor
A
A4339NYmichellep Business
10
Exceedingly above expectations -Brockton Restaurant
Pros:

While staying at the Chicago Marriott O’Hare my colleague and I ate dinner at Brickton. When eating at Marriotts around the country I’ve often found that it’s hit or miss. This restaurant was a definite hit. The food was phenomenal. We ordered the cauliflower appetizer, steak, fruits with sweet fries and double extra green beans and shared. The service was amazing. I highly recommend Viktoriia as a server.

2026-05-03 via Tripadvisor
M
M2465MWjeffk Business
10
Excellent
Pros:

Christina and Rey’s service and attention to details was amazing. Thank you

2026-05-03 via Tripadvisor
F
F1936PGmariao Couples
10
Good service
Pros:

Alberto it’s one of your best workers ! He helped me and he was such a nice guy!

2026-05-02 via Tripadvisor