Indianapolis Marriott East

Hotels
•
Marriott Hotels & Resorts
9 (512 reviews)
7202 East 21st Street , Indianapolis , us
+13173521231

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great customer service
Spacious and comfortable rooms
Cons:
Issues with cleanliness
Unsatisfactory food and beverage service

Categories

Cleanliness
8.46
The elevator had a tight fit and a bad smell, indicating some issues with cleanliness.
Service
9.93
Exceptional service from staff, especially Jeff Bobbitt, who went above and beyond to assist guests.
Location
9.47
The location was mentioned as perfect, contributing positively to the stay.
Room Quality
9.42
Rooms were spacious and comfortable, ensuring a pleasant experience.
Amenities
8.95
General sentiment about amenities was not highlighted, but standard quality for this hotel tier.
Value for Money
8.41
Concerns about parking fees and pet fees affected perceived value.
Food and Beverage
7.96
Service at the bar was unsatisfactory, leading to a lower rating.
Overall Experience
9.43
Overall, the experience was very positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:23

Property Description

Modern Amenities:
The Marriott Indianapolis East boasts a range of modern amenities, including an indoor heated swimming pool, fitness center, and the delightful Skylight Bistro and Wine Bar for onsite dining.

Comfortable Guest Rooms:
Each guest room is equipped with cable HDTV featuring pay-per-view movies, high-speed WiFi, a coffee maker, and a work desk for your convenience and entertainment.

Convenient Facilities:
Guests can unwind in the hot tub, stay active in the modern gym, or utilize the business center during their stay at the Indianapolis East Marriott.

Experience the perfect blend of comfort and convenience at Marriott Indianapolis East. Book your stay now to enjoy all these fantastic amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 512 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
R
Rolf • extended_group • de
3
Never again !
Pros:

The hotel itself is OK

Cons:

This hotel normally does not provide invoices to guests who booked the rooms through a third party (like booking.com). When I left the hotel it was not possible to get the invoice and during this discussion the person at the front desk got a little bit unfriendly. Finally I went to a meeting with a customer and afterwards I went back to the hotel. Then the manager was also at the front desk and I got the invoice. Service is something different.
I was there with a co-worker, 2 people, 2 rooms, 1 car. The hotel charged $10 parking fee per room and per night without any information in adavance. I saw it later when I got an email receipt for this and on the credit card statement. No further comment

2026-07-03 • via Nuitee
S
Siehl • couple • us
10
Pros:

Comfortable and clean nice pool. Great location

Cons:

Nothing

2026-07-02 • via Nuitee
T
Terry • solo_traveller • us
7
2026-06-26 • via Nuitee
O
Oscar • solo_traveller • us
8
2026-06-22 • via Nuitee
P
paulsT5342KJ • Couples
6
Weirdly setup place. Go if one likes walking distances
Pros:

First things first don’t get put in the back tower with a room facing the interstates unless one is able to put up with traffic noise. The room we had was odd. A spacious living/bed area and a small bath and shower where it was hard to maneuver. A lot of wasted space and the owners should be asking for their $$$ back from the designer. Garbage cans had not been emptied and halls needed vaccumed. Way too much wasted space in this place. Security can be improved.

2026-06-21 • via Tripadvisor
M
Matthew • solo_traveller • us
8
There for a conference and paid $200/night and no free breakfast.
Pros:

It was clean, easy to get to

Cons:

Needs some updating

2026-06-21 • via Nuitee
C
Cara • family_with_children • us
6
Fine, would t
Pros:

The room was recently renovated and clean.

Cons:

The location was rough. Parking was terrible. And being in a room in the far tower of the hotel and having to constantly walk through a conference was awkward.

2026-06-21 • via Nuitee
R
Rodney • couple • us
9
We enjoyed our stay.
Pros:

Very clean. Friendly staff. Good food
Server Kelly was a 10.

Cons:

Needs a little repair work. First room we were in sliding bathroom door came off the roller. Next room, handle on bathroom door loose and toilet paper holder loose.

2026-06-16 • via Nuitee
C
Cherish • couple • us
6
Pros:

Cleanliness.

Cons:

Front desk staff were rude. They were obviously not prepared for when Morgan Wallen was in town. I had got approved for early check in in January for a 3pm check in but then they would not honor it because they were not prepared. Then everyone that wanted to go to the concert is in line to check in at 4. I waited over an hour in line to check in. They should have focused on getting people in line checked in instead of answering the phones. Many people were late for the concert. And some people still did not have a room available after waiting in line for so long.

2026-06-11 • via Nuitee
P
Parminder • solo_traveller • gb
9
Pros:

We would like to thank the amazing staff at the hotel Angela, Adriana, Manni and Ben stand out. They were so kind and nothing was too much trouble.
The rooms were clean and comfortable
We used the pool and gym and both facilities were perfect for us
There was lots of car parking and we enjoyed our breakfast
We had nice cocktails in the bar

We travelled for a family wedding and when we come back we'd definitely stay again

Thank you again

Cons:

Nothing we were so happy with our stay

2026-06-05 • via Nuitee
S
SlotKingDream • solo_traveller • us
8
Pros:

Clean and safe

Cons:

The older black woman at the desk Dubble changed me for 1 night

2026-06-04 • via Nuitee
A
Annie • solo_traveller • us
9
Pros:

Very clean, very nice.

2026-06-04 • via Nuitee
S
SlotKingDream • solo_traveller • us
8
2026-06-04 • via Nuitee
C
Cassiea • solo_traveller • us
8
Not completely happy
Pros:

I thought the Marriott was wonderful. The room was clean, the entire building was clean and nice-very up scale. The staff was friendly and helpful. It was very comfortable!

Cons:

What I didn't like, was area in which the Marriott is located once you get on the main street, there are drug addicts standing on the corners begging for money. And I didn't like the fact that I was charged for parking both nights-that is why I rated you an 8 otherwise it would have been a 10. It didn't say you charge for parking as I was reading through everything before I made my selection otherwise I would have chosen another hotel. But other than those things everything was great!

2026-06-04 • via Nuitee
L
Lynne • couple • us
9
2026-06-01 • via Nuitee
P
Paul • solo_traveller • us
8
Great stay. Must Book!
Pros:

Nice clean property and great staff!

Cons:

If I had to give a dislike the only thing I could say is that the ac unit is load. Not to big a deal to me with how well it works! But that’s about it.

2026-06-01 • via Nuitee
V
valdI4126PJ • Family
10
Pleasant stay at Indianapolis Marriott East
Pros:

We stayed at the Marriott Indianapolis East for two nights while attending the Indy 500 and had a very pleasant experience. The room was clean, the beds were comfortable, and check-in at the front desk was quick and easy. The hotel was conveniently located, making it an easy drive to the Indianapolis Motor Speedway, and there were plenty of nearby restaurants to choose from.

The only downside was our room view, which looked directly at a brick wall. As a Marriott Bonvoy Elite member, I had hoped for a room with a better view. That said, this was a minor issue and did not affect our overall stay as we did not spend a whole lot of time in the room.

Overall, we were very satisfied with the hotel and would gladly stay here again when visiting Indianapolis.

2026-05-31 • via Tripadvisor
F
Ferguson • couple • us
6
It was decent
Pros:

The front lobby was beautiful.

Cons:

The accessibility

2026-05-29 • via Nuitee
J
Jake • extended_group • us
10
Good value.
Pros:

Very clean. Great staff

Cons:

Room service never came for 2 night stay. Mattress was far too soft.

2026-05-28 • via Nuitee
A
Amanda • couple • us
10
2026-05-27 • via Nuitee