Indianapolis Marriott East

Hotels
Marriott Hotels & Resorts
9 (516 reviews)
7202 East 21st Street , Indianapolis , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great customer service
Spacious and comfortable rooms
Cons:
Issues with cleanliness
Unsatisfactory food and beverage service

Categories

Cleanliness
8.46
The elevator had a tight fit and a bad smell, indicating some issues with cleanliness.
Service
9.93
Exceptional service from staff, especially Jeff Bobbitt, who went above and beyond to assist guests.
Location
9.47
The location was mentioned as perfect, contributing positively to the stay.
Room Quality
9.42
Rooms were spacious and comfortable, ensuring a pleasant experience.
Amenities
8.95
General sentiment about amenities was not highlighted, but standard quality for this hotel tier.
Value for Money
8.41
Concerns about parking fees and pet fees affected perceived value.
Food and Beverage
7.96
Service at the bar was unsatisfactory, leading to a lower rating.
Overall Experience
9.43
Overall, the experience was very positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:23

Property Description

Modern Amenities:
The Marriott Indianapolis East boasts a range of modern amenities, including an indoor heated swimming pool, fitness center, and the delightful Skylight Bistro and Wine Bar for onsite dining.

Comfortable Guest Rooms:
Each guest room is equipped with cable HDTV featuring pay-per-view movies, high-speed WiFi, a coffee maker, and a work desk for your convenience and entertainment.

Convenient Facilities:
Guests can unwind in the hot tub, stay active in the modern gym, or utilize the business center during their stay at the Indianapolis East Marriott.

Experience the perfect blend of comfort and convenience at Marriott Indianapolis East. Book your stay now to enjoy all these fantastic amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 516 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
S
Sherri couple us
10
2026-07-24 via Nuitee
P
Patrick solo_traveller us
7
2026-07-21 via Nuitee
V
VIAGGI solo_traveller it
2
2026-07-16 via Nuitee
W
Walker solo_traveller us
10
The best that Indy has
Pros:

Quite,clean,wonderful staff

2026-07-16 via Nuitee
K
Kevin couple us
3
Other than that thinking I'm getting ripped off for the breakfast everything was okay any apple juic
Pros:

Your staff was great and wonderful

Cons:

I had to pay $20 for my breakfast and my wife couldn't eat it's supposed to be the breakfast supposed to been free

2026-07-14 via Nuitee
C
Connie solo_traveller us
2
Not worth the money.
Pros:

I like the location

Cons:

Housekeeping, had to move and both rooms were dirty.

2026-07-14 via Nuitee
C
Christa solo_traveller us
6
2026-07-13 via Nuitee
G
Gregory couple us
10
2026-07-12 via Nuitee
W
Willie couple us
10
2026-07-09 via Nuitee
J
Janda solo_traveller us
8
Would stay again!
Pros:

Very clean and e regime was super friendly!

Cons:

Getting woke up at 3 or 4am by a security man saying I was too loud when I was asleep.

2026-07-07 via Nuitee
R
Rolf extended_group de
3
Never again !
Pros:

The hotel itself is OK

Cons:

This hotel normally does not provide invoices to guests who booked the rooms through a third party (like booking.com). When I left the hotel it was not possible to get the invoice and during this discussion the person at the front desk got a little bit unfriendly. Finally I went to a meeting with a customer and afterwards I went back to the hotel. Then the manager was also at the front desk and I got the invoice. Service is something different.
I was there with a co-worker, 2 people, 2 rooms, 1 car. The hotel charged $10 parking fee per room and per night without any information in adavance. I saw it later when I got an email receipt for this and on the credit card statement. No further comment

2026-07-03 via Nuitee
S
Siehl couple us
10
Pros:

Comfortable and clean nice pool. Great location

Cons:

Nothing

2026-07-02 via Nuitee
T
Terry solo_traveller us
7
2026-06-26 via Nuitee
O
Oscar solo_traveller us
8
2026-06-22 via Nuitee
P
paulsT5342KJ Couples
6
Weirdly setup place. Go if one likes walking distances
Pros:

First things first don’t get put in the back tower with a room facing the interstates unless one is able to put up with traffic noise. The room we had was odd. A spacious living/bed area and a small bath and shower where it was hard to maneuver. A lot of wasted space and the owners should be asking for their $$$ back from the designer. Garbage cans had not been emptied and halls needed vaccumed. Way too much wasted space in this place. Security can be improved.

2026-06-21 via Tripadvisor
M
Matthew solo_traveller us
8
There for a conference and paid $200/night and no free breakfast.
Pros:

It was clean, easy to get to

Cons:

Needs some updating

2026-06-21 via Nuitee
C
Cara family_with_children us
6
Fine, would t
Pros:

The room was recently renovated and clean.

Cons:

The location was rough. Parking was terrible. And being in a room in the far tower of the hotel and having to constantly walk through a conference was awkward.

2026-06-21 via Nuitee
R
Rodney couple us
9
We enjoyed our stay.
Pros:

Very clean. Friendly staff. Good food
Server Kelly was a 10.

Cons:

Needs a little repair work. First room we were in sliding bathroom door came off the roller. Next room, handle on bathroom door loose and toilet paper holder loose.

2026-06-16 via Nuitee
C
Cherish couple us
6
Pros:

Cleanliness.

Cons:

Front desk staff were rude. They were obviously not prepared for when Morgan Wallen was in town. I had got approved for early check in in January for a 3pm check in but then they would not honor it because they were not prepared. Then everyone that wanted to go to the concert is in line to check in at 4. I waited over an hour in line to check in. They should have focused on getting people in line checked in instead of answering the phones. Many people were late for the concert. And some people still did not have a room available after waiting in line for so long.

2026-06-11 via Nuitee
P
Parminder solo_traveller gb
9
Pros:

We would like to thank the amazing staff at the hotel Angela, Adriana, Manni and Ben stand out. They were so kind and nothing was too much trouble.
The rooms were clean and comfortable
We used the pool and gym and both facilities were perfect for us
There was lots of car parking and we enjoyed our breakfast
We had nice cocktails in the bar

We travelled for a family wedding and when we come back we'd definitely stay again

Thank you again

Cons:

Nothing we were so happy with our stay

2026-06-05 via Nuitee