New Orleans Marriott

Hotels
•
Marriott Hotels & Resorts
8.5 (1416 reviews)
555 Canal Street , New Orleans , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good food options
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
7.75
Some guests reported cleanliness issues, including unclean carpets and missed room service.
Service
9.25
Most staff were friendly and accommodating, though there were some service inconsistencies.
Location
9.25
Great location close to various attractions and restaurants.
Room Quality
7.75
Room quality varied; some reported issues with noise and outdated decor.
Amenities
8.75
Amenities were noted as decent, with good food options.
Value for Money
7.75
Guests felt the price was high considering some issues experienced.
Food and Beverage
8.75
Food was positively mentioned as affordable and of good quality.
Overall Experience
8.75
Overall guests had many positive experiences despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Prime Location in the French Quarter
Situated on the Canal St. Streetcar Line, New Orleans Marriott offers stunning views of the Mississippi River and is just a short stroll away from the vibrant Bourbon Street.

Luxurious Rooms with River Views
Indulge in comfort with rooms featuring modern amenities like flat-screen TVs, premium bathroom products, and cozy seating areas. Upgrade to a room with a view of the majestic river or enjoy exclusive access to the M Club Lounge.

Convenient Amenities and Nearby Attractions
Stay active at the fully equipped fitness center or take a refreshing dip in the heated swimming pool. Explore the historic Jackson Square just a leisurely 10-minute walk away, with Harrah's New Orleans Casino a short 5-minute drive from the hotel.

Book your stay at New Orleans Marriott now and experience the perfect blend of luxury and convenience.

Important information:

Please note that this hotel only offers valet parking.

When traveling with pets, please note that an extra charge of USD 75 per pet, per stay applies. Only one pet per room can be accommodated. Dogs weighing more than 18 kg cannot be accommodated. Please contact the hotel for more information prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.5
Based on 1416 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
T
Temira • couple • us
10
2026-09-13 • via Nuitee
G
Gaines • solo_traveller • us
1
2026-09-08 • via Nuitee
L
LASHAWN • solo_traveller • us
5
BORING, IF I DIDIN'T GO OUTSIDE I WOULD'T KNOWN I WAS IN NEW ORLEANS.
Pros:

LOCATION OF THE HOTEL, THE MAID WAS EXTREMELY NICE AND THOUGTFUL,

Cons:

THERE WERE NO ENTERTAINMENT WITHIN THE HOTEL , NO CULTURE.
THIS HOTEL WAS JUST PLAIN AND MORE FOR BUSINESS MEETING.

2026-09-08 • via Nuitee
S
Susan • couple • us
10
2026-09-08 • via Nuitee
B
Brandon • couple • us
7
Location is good. Cleanliness still room for improvement.
Pros:

Location is great and the upgraded rooms are a good surprise as we’ve stayed here before.

Cons:

The drop ceiling in the bathroom is not ideal for tall people and there is no bathroom fan. Also? The room wasn’t fully cleaned when we arrived. Tape on the drapes from a previous guest and a random wet stain on the floor (only found this out after stepping in it)

2026-09-07 • via Nuitee
C
Chiquitta • solo_traveller • us
9
Pros:

How professional the staff was. The hotel was clean and welcoming. No noise, nice view, and the room was nice and price was a nice rate. Loved the pool and the city view from the pool.

Cons:

I would have preferred a balcony view but the city view was nice.

2026-09-07 • via Nuitee
S
Savannah • couple • us
4
Pros:

Location

Cons:

I have stayed at this location several times and while I thought each time I just came at a bad time. I stood in like for 40 MINUTES to get checked in. Only two associates were working, with this high of a check in volume extra staff or something should have been provided. Standing in line for 40 mins is crazy.

2026-09-06 • via Nuitee
C
Catherine • couple • fr
10
2026-09-06 • via Nuitee
V
Veronica • couple • us
9
Enjoyed our stay. It was our wedding anniversary weekend.
Pros:

We didn't eat breakfast at the hotel.

Cons:

Not applicable

2026-09-05 • via Nuitee
K
Kenneth • solo_traveller • us
9
My stay was great the security was top notch as far as people being able to just come to any floor that was nice .
Pros:

Very nice property location was great close to everything.

Cons:

We where told we could eat a continental breakfast in the morning and went to go and found out we had to pay to eat

2026-08-31 • via Nuitee
T
Tara • extended_group • us
5
Stay was okay, having a great view was the best thing.
Pros:

We upgraded to a larger room for more money, but the room wasn't much bigger at all. There were no mirrors and the bathroom was really small. I was quite a bit disappointed.

Cons:

For the upgrade charge an actual bigger room with more amenities. There are no microwaves in the rooms, that is an inconvenience.

2026-08-28 • via Nuitee
F
Fennell • solo_traveller • us
9
Pros:

Cleanliness, very comfortable bed

Cons:

The room overall was very Spartan and i didnt like how i had to pay for Wi-fi

2026-08-24 • via Nuitee
A
Albert E • solo_traveller • us
9
2026-08-21 • via Nuitee
S
Sharrhonda • couple • us
10
2026-08-20 • via Nuitee
C
Chandrasekhar • solo_traveller • us
10
2026-08-19 • via Nuitee
P
Patrick • solo_traveller • us
9
2026-08-17 • via Nuitee
T
Thomas • couple • us
10
Had a wonderful stay and every employee wished us a happy anniversary (60 years)
Pros:

Breakfast - not so good

Cons:

There were seven elevators in direct proximity to our room and the noise of the elevators going up and down were heard throughout the night

2026-08-15 • via Nuitee
K
Kentra • solo_traveller • us
9
2026-08-10 • via Nuitee
J
Jacqueline • couple • us
10
Overall the stay was great…
Pros:

Great Location

Cons:

Recommend changing the mattress once the side starts to slumping from sitting on the side of bed by the nightstand.

2026-08-06 • via Nuitee
R
richardhT9932JC • Couples
10
A good choice for a visit to New Orleans
Pros:

Anice hotel as you would expect from the Marriott. room was modern and clean and we had a great veiw of the city on the 38th floor. Perfect location for all the tourist spots. Had 2 pools , large bar and lounge and valet parking.

2026-08-05 • via Tripadvisor