Boston Marriott Newton

Hotels
•
Marriott Hotels & Resorts
7.6 (892 reviews)
2345 Commonwealth Avenue , Newton , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good food
Cons:
High parking fees
Heating issues
Variable room conditions

Categories

Cleanliness
7.18
Overall cleanliness was mentioned positively in several reviews, but issues of smoke smell noted by a guest suggest improvements are needed.
Service
8.15
Many guests appreciated the friendly and helpful service, although some indicated issues with the billing.
Location
8.69
Guests liked the convenient location close to the MBTA and other attractions.
Room Quality
7.14
Rooms were described as nice and comfortable, but issues with heating and noise were mentioned.
Amenities
7.17
Amenities such as the restaurant were appreciated, but excessive charges for internet and parking were criticized.
Value for Money
7.63
Value perception was affected due to extra costs like parking and internet.
Food and Beverage
7.18
Food quality was noted as good, but the high bill for breakfast caused disappointment for some.
Overall Experience
7.65
Guests enjoyed their stays overall, although negative experiences impacted individual perceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Scenic Riverfront Hotel with Indoor Pool

Luxurious Accommodations: Enjoy air-conditioned rooms with satellite TV, work desk, and en suite bathrooms. Upgrade to rooms with stunning views of the Charles River.

Dining Options: Indulge in all-day Starbucks or savor hearty meals at Riverbend Bar and Grille overlooking the river. Explore nearby dining choices within a 3 km radius.

Recreation and Proximity: Take advantage of the indoor pool, fitness facilities, and 5 nearby golf courses. Conveniently located near Brandeis University, downtown Boston, and Logan International Airport.

Ready to experience comfort and convenience by the Charles River? Book your stay at Boston Marriott Newton now.

Important information:

Complimentary parking is available till 30 minutes.

Parking is available for an additional charge as follows:
USD 10 for 30 minutes to 4 hours.
USD 15 for 4 to 8 hours.
USD 20 for 8 to 24 hours.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Guest Reviews

7.6
Based on 892 reviews
Cleanliness: 7.18
Service: 8.15
Location: 8.69
Room Quality: 7.14
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 7.18
Overall Experience: 7.65
C
Colombo • extended_group • us
10
2026-05-30 • via Nuitee
M
MK • extended_group • us
8
2026-05-27 • via Nuitee
E
Elmira • couple • us
6
2026-05-27 • via Nuitee
S
Sheryl • couple • us
5
Pros:

Good meal at the hotel restaurant.

Cons:

Toilet did not flush; entry light at door did not work; my cell did not get reception on the ground floor BUT when I went to the desk they were able to get us a room on the 5th floor - problems solved! But should not have had the issues in the first place!

2026-05-22 • via Nuitee
Y
Yves • couple • be
2
2026-05-21 • via Nuitee
M
Marco • solo_traveller • be
5
Wake up Marriott ! This is a subpar hotel and you know it
Pros:

Situation next to the river Charles - quite pleasant when u have a room facing the river.
The staff is working with an old and low bar facility and does its best to accommodate the customers.

Cons:

Old and in some ways obsolete. The bathrooms / shower fixtures are very poor: there is actually not anywhere you can hang a wet shower towel.
Lights / power points etc are all poor. Breakfast is “tired” - scrambled eggs are like plastic and everyday is exactly the same as the day before.

2026-05-19 • via Nuitee
M
michelletM9389YB • Family • Philadelphia, Pennsylvania
10
Graduation
Pros:

Everything was very clean. Staff were very polite and friendly.

2026-05-18 • via Tripadvisor
J
Jason • solo_traveller • us
8
Pros:

Ive stayed here before.

Cons:

Remote control was dirty.

2026-05-18 • via Nuitee
R
Rong • extended_group • us
8
Comfortable, convenient and friendly.
2026-05-17 • via Nuitee
W
William • family_with_children • us
7
Better options with convenience for anything. Will never return. Don’t bring kids.
Pros:

It had a beds.

Cons:

The representatives lied. There’s no ability to walk or get a shuttle to the green line/T. No you can’t walk lol.. Traffic and construction in the area is horrific. Getting around in a reasonable time is unbearable. Definitely not a kid friendly hotel.
Shop around for a comparable rates for the same hotel. But there are cheap cheaper options. Staff on site were nice.

2026-05-17 • via Nuitee
K
Kevin • couple • us
8
Nice hotel with river/sunset views close to the T
Pros:

Riverview balconies on the 2nd floor; friendly front desk staff, clean rooms and reasonable price

Cons:

Restaurant understaffed when we were there; no room service; gave up after 15-20 minutes in line waiting for a hostess at like 8:30PM.

2026-05-16 • via Nuitee
R
Rae • solo_traveller • us
8
2026-05-15 • via Nuitee
D
Danilo • solo_traveller • us
10
2026-05-14 • via Nuitee
E
Edyta • couple • us
10
Please t and convenient
Pros:

We liked the fact that is close to Boston and no worries about parking the car

Cons:

We liked everything

2026-05-11 • via Nuitee
M
Mathias • family_with_children • ch
5
2026-05-06 • via Nuitee
W
William D • couple • us
10
I look forward to staying with you again on my next stay in the Boston area.
Pros:

The room was terrific! A lovely room with a terrace (although it was too cold to enjoy it) and a gorgeous view of the water.

Cons:

The bar area was sort of plain and not comfortable. The outside appearance of the hotel is sort of stark--not what I remembered from prior years. Acoustics between the rooms could be better.

2026-05-05 • via Nuitee
D
Dumitru • solo_traveller • us
10
2026-05-04 • via Nuitee
W
wjw0111 • Business • Toronto, Ontario
4
Disappointing stay at a poor Marriottt
Pros:

Dated hotel. Only one check in agent with long lines throughout the evening. Understaffed. Boxes littered around the check in and line ups throughout the evening.

This hotel simply does not live up to its Marriott branding. Nickel and diming is present throughout. $20 for parking, Wi-Fi is of course free as a Marriott Elite, but showing the price for a non-elite seems petty and cheap. No complementary bottles of water. This hotel is doing the absolute minimum they need to comply with Marriott minimums and is not doing anything at all to make guests feel valued. Clearly it has terrible ownership and should be removed from the Marriott family.

The check-out agent was not able to handle very simple tasks which prolonged my check out time. Apparently wanting to split incidentals on a separate check from the accommodations was too much, although every Marriott worldwide I've visited does this easily. This is a very poor Marriott location and does not deserve to remain a Marriott property.

I do hope I don't receive the same shallow response from ownership as all the other negative reviews you'll see below. They do not seem to have any interest in improving despite 'sharing comments with leadership'. They are trying to bleed the last few dollars they can from an aging and failing property.

2026-05-02 • via Tripadvisor
F
Feng • solo_traveller • us
3
Poor quality room and facility
Pros:

Location

Cons:

Room, and facility

2026-05-01 • via Nuitee
L
Laurie • family_with_children • us
7
Pros:

Location, free parking.

Cons:

Hallway noise, lots of slamming doors into the night.

2026-04-30 • via Nuitee