Pets allowed

Facilities

Full-service spa
Health or beauty spa nearby
Free WiFi
24-hour front desk
Concierge service
Elevator
ATM/banking
Gift shops or newsstand
Conference space
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty windows
High cost for amenities

Categories

Cleanliness
8.24
Several reviews mention dirty windows and the need for remodeling, indicating cleanliness issues.
Service
9.51
Overall positive service experiences, but some mixed feelings noted from staff treatment.
Location
9.75
Repeatedly praised as fantastic with easy access to Central Park and other attractions.
Room Quality
8.2
Many reviews highlight that the rooms are small and in need of updating.
Amenities
7.73
Noted lack of expected amenities like kettles and expensive additional charges.
Value for Money
8.69
Specific complaints about the high costs of the stay in relation to the offered services.
Food and Beverage
7.74
Limited commentary, but a review indicates the breakfast was weak.
Overall Experience
8.9
Guests appreciated the location and the hotel atmosphere but had varied experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:44

Property Description

Experience unparalleled luxury and relaxation at the JW Marriott Essex House New York, where elegance meets comfort right next to Central Park.

Indulgent Spa Services
Retreat to our full-service spa and pamper yourself with an array of massages, body treatments, and rejuvenating facials, ensuring that you leave feeling refreshed and revitalized.

Gourmet Dining Options
Savor exquisite American cuisine at our renowned Bourbon Steak New York, complete with a bar/lounge. For those cozy nights in, take advantage of our room service offering delicious meals in the comfort of your room.

Versatile Meeting Spaces
Plan your next event in style with our expansive conference space, featuring 14 well-equipped meeting rooms, accommodating all your business needs with top-notch amenities.

Reserve your luxury getaway today at JW Marriott Essex House New York!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Pets

    Pet max weight (per pet) in kg is 11

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.6
Based on 511 reviews
Cleanliness: 8.24
Service: 9.51
Location: 9.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.9
A
ali • couple • tr
1
2026-05-29 • via Nuitee
A
ali • family_with_children • tr
1
Pros:

Konumunu

Cons:

Çok pisti

2026-05-29 • via Nuitee
A
Anupam • solo_traveller • au
7
Could be better. Not really value for money
Pros:

Clean and location

Cons:

Black serving lady with a flower in her long hair clearly needs to learn customer service

2026-05-22 • via Nuitee
J
Jonerick • Business
4
Hard lumpy bed vs Historic pretty lobby
Pros:

Terrible hard lumpy old mattress. Yes, the lobby is pretty and historic. You will think it’s luxury but…. That awful bed. Meanwhile a $27 bottom of the barrel Manhattan. Total Yuck. Marriott Group never fails to astound at their poor value. $589 per night. Three nights. We should have moved.

2026-05-20 • via Tripadvisor
D
Dewi • family_with_children • ca
4
Disappointing, much preferred the Langham
Pros:

Location
Historical details

Cons:

Included Breakfast rate was deceptive. Not included, just a restaurant credit for $100 which is barely enough for 2 people. Service at restaurant was extremely slow.

Suites are small and dingy. Not serviced one day. Room had moths.

2026-05-18 • via Nuitee
E
ElizabethBentley • Solo travel
2
Worst night ever
Pros:

It is 3 am in the morning. I came to the Essex House for respite as there was a fire in my UWS building and I needed a good nights sleep. We used 126000 points and Tim gave me a room in the back where garbage trucks woke me up intermittently every hour, 1 am, 2 am and now - it's 3 am. I must be right above the Marriott loading area. Awful thing to do to a fellow New Yorker. Yolette informed me in the most inauthentic voice that "I do not have any other room for you" and then hung up on me! Wow. Do not stay here!

2026-05-07 • via Tripadvisor
4
488do • Solo travel
10
Strong Recommendation
Pros:

I have just checked out after spending a few days at Essex House for a long weekend. I strongly recommend staying at the hotel.

The hotel is at a great location overlooking Central Park with phenomenal views as you wake up every morning. In addition, to a great location the staff are incredible. I strongly recommend you get a room with access to the Executive Lounge as Julette and her team did a great job at looking after me and making me feel welcome.

Additionally, if you get a room on a high floor, there’s almost no noise at all so you won’t have any problems if you’re a light sleeper (like myself).

The only slight criticism I might have is that the gym is a bit small and they could benefit from slightly newer equipment.

2026-05-03 • via Tripadvisor
I
ibrahim • family_with_children • sa
10
2026-04-27 • via Nuitee
M
MEHMET • extended_group • tr
5
2026-04-24 • via Nuitee
S
Shenique • solo_traveller • gb
9
2026-04-19 • via Nuitee
S
Spiro • family_with_children • bg
9
Pros:

Best view in the city

2026-04-13 • via Nuitee
P
pablo • couple • ar
3
Habitaciones con ruido, la visión al central park es una ventana pequeña casi un engaño
Pros:

La ubicación

Cons:

Las habitaciones dan al ascensor y escuchas en el respaldo de tu cama cuando pasa el ascensor. Impresentable

2026-04-10 • via Nuitee
V
Vázquez • couple • mx
9
Excellent!
Pros:

The location is great . YOU HAVE A LOT TO SEE JUST WALKING AROUND IN NW!

2026-04-07 • via Nuitee
T
Tatiana Lopez GO • family_with_children • co
5
Pros:

Muy bien ubicado con excelente vista al Central Park

Cons:

Sobrevalorado. Demasiado costoso para las instalaciones que ofrece que ya están bastante antiguas. El personal de recepción no muy amable ni dispuesto a dar soluciones. Por el mismo precio se consigue algo realmente de lujo.

2026-04-07 • via Nuitee
S
sarahhM7308AE • Family • Hanover, Massachusetts
10
Lovely
Pros:

What a stunning and classy hotel. We were met with a friendly greeting and we were really happy with the accommodations, the club lounge(although we did wish the had at least cocktail hour Fri:sat) the breakfast was everything you could want. The elevators moved quickly, it's a large hotel and we never waited for even a solid minute.
The location at central park south was lovely, if you want to be I t his area. We enjoyed it even though we travels south, soho, tribeca, Hudson yards, Brooklyn while we were visiting.

2026-04-06 • via Tripadvisor
M
Mike • solo_traveller • gb
8
Had a great time
Pros:

Its location, friendly staff and the room

2026-04-06 • via Nuitee
K
Katarzyna • family_with_children • pl
10
2026-04-01 • via Nuitee
M
Michele • couple • us
7
We would stay again if there was a coffee machine and a quieter room as the staff were so helpful. We plan to visit New
Pros:

Love the location.
The staff are so nice and helpful.

Cons:

No coffee machines in the room
The bathrooms need modernizing
We could hear the elevator pinging all night.

2026-03-30 • via Nuitee
J
Jeffrey • family_with_children • us
9
2026-03-25 • via Nuitee
T
Tessamelad • Family • San Leandro, California
10
We had 3 rooms, traveled with family
Pros:

I will never forget Hanna and Felix at the front for their kindness, being so helpful and accommodating. Shout out to this 2 wonderful agent at the front. I don’t wanna go into details but they are really nice and friendly people. From the bottom of my heart, thank you!

2026-03-23 • via Tripadvisor