Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service from staff, especially Fred
Great location close to the beach
Cons:
Some complaints about uncomfortable beds
Issues with room maintenance and staff rudeness

Categories

Cleanliness
8.13
Overall positive sentiment, some complaints about comfort.
Service
9.6
Consistent praise for Fred and overall staff attentiveness.
Location
9.14
Excellent location near the beach, highly appreciated by guests.
Room Quality
8.59
Generally nice, some concerns about room issues.
Amenities
8.62
Adequate amenities, though not exceptional, but pool area was pleasant.
Value for Money
8.08
Some guests felt it could have been better for the price.
Food and Beverage
8.63
Breakfast was described as good, enjoyable dining experience.
Overall Experience
8.8
Guests had a largely positive experience overall, with key highlights on service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:25

Property Description

Luxurious Oceanfront Escape

Tropical Oasis with Outdoor Pool: Relax in the lush tropical garden setting by the outdoor pool, offering a serene escape just steps away from the ocean.

Chic Rooms with Chromecast: Unwind in style in rooms featuring Chromecast streaming and some with separate seating areas, providing modern comfort and entertainment options.

Gourmet Dining and Beach Amenities: Indulge in sustainable delights at Essensia Restaurant, sip on poolside drinks at the Tiki Bar, and enjoy beach amenities for a perfect day in the sun.

Experience the ultimate blend of relaxation and sophistication at The Palms Hotel & Spa. Book now to secure your luxurious Miami Beach getaway.

Important information:

Card holder must be present at check-in.

Guests must be 21 years of age or older to check in.

Please note the cancellation fee is subject to tax.

The Resort Fee includes:
- Pool and beach loungers, umbrellas, towels, and SPF sunscreen
- Chromecast entertainment streaming
- Unlimited high-speed internet access
- Complimentary domestic phone calls
- Unlimited in-room Julius Meinl® coffee
- Refreshment stations throughout the hotel’s common areas
- Daily fitness and wellness classes
- Access to the fitness center
- Business desk with printing capabilities
- Curated collection of classic and modern board games for all ages
- Child-friendly beach toys

Please note that all packages are held up to 7 days prior to arrival. There is a $7.00 holding fee per package. Please note this property pre-authorizes credit cards. Contact property for details.

Guests can enjoy casual al fresco dining on the restaurant terrac, at Essensia Restaurant, which features sustainably-sourced ingredients prepared to showcase seasonal favorites.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that it is not permitted for third parties to pay on behalf of guests. The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 48.15 per day.

  • Internet

    WiFi is available in all areas and costs USD 0.01 per 24 hours.

Location

Guest Reviews

8.7
Based on 3219 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
R
richardsN3145RL • Solo travel
10
Michael Lopez is DA MAN!!
Pros:

Michael Lopez was THE MAN! Friendly, helpful and serious the business of making sure YOU relax and have a great time on the beach! He literally works in the hot sun while we all get pampered under umbrellas! Thanks for all you do buddy!

2026-07-02 • via Tripadvisor
F
Fabiano • solo_traveller • br
10
Excelente
Pros:

Boa

Cons:

Nada

2026-07-02 • via Nuitee
T
Tankut • family_with_children • tr
10
Nice location great restraurant
Pros:

Breakfast, location, restaurant in general

Cons:

Pricing is a little bit higher. Beach was ok.

2026-07-02 • via Nuitee
L
Liliane • couple • sv
6
2026-07-01 • via Nuitee
A
ARJI • family_with_children • ma
9
bel hotel de charme à taille humaine et avec accès plage
Pros:

L'hôtel a un beau cachet. Les chambres spacieuses et communicantes. Piscine pratique et proche. L accès à la plage est très facile et direct. Les transats et parasols inclus. Le personnel est très sympthique.

Cons:

Le parking proposé par l'hotel est trop cher.
Il n'y a aucun commerce à proximité à pied.

2026-06-30 • via Nuitee
A
Ariane • couple • de
10
Pros:

Everything

Cons:

Nothing

2026-06-29 • via Nuitee
A
andrewhY8236YW • Couples • Long Island City, Queens, New York
10
Perfect Sunday, 5 Stars
Pros:

My wife and I booked some spa treatments for the afternoon and spent the day by the pool, and had the buffet brunch with her friends. All staff at the Palm were extremely nice, friendly and helpful, in particular Gabriella at the pool, who was sweet and hilarious and looked after us all day.

The couples' spa treatment was a 10/10, and the whole day was an easy 12/10. Super impressed and we'll be back.

2026-06-28 • via Tripadvisor
E
EmilyKK_adventures • Couples
10
Best service in Miami
Pros:

I live in Miami and have spent days at many of the hotel spas and pools. The team at The Palms are hands down the most welcoming and attentive! A special shout out to Gabriella for taking such good care of us all afternoon. Thank you! We'll definitely be back soon.

2026-06-28 • via Tripadvisor
E
estebancJ4927DV • Couples
10
Wonderful Resort
Pros:

My partner and I had the best time at The Palms while visiting Miami Beach for the weekend—the atmosphere was great, you felt completely in a resort without being isolated from the city and the facilities were just perfect. Service was amazing at every corner and we had the most relaxing afternoon while Gabriela P. took care of us at the beach. Highly recommend!!

2026-06-28 • via Tripadvisor
Q
Q4078AOpetem • Couples
10
The Perfect Weekend
Pros:

I absolutely loved the palms throughout my stay. The check in and check out process went perfect. The room had everything I needed and great turndown service, and the beach and pool staff were spectacular. Gabriella was a fantastic server at the beach and pool area. She was so accommodating, friendly, and warm that she made our stay all the better. Would definitely come back!

2026-06-28 • via Tripadvisor
J
Jerzy • family_with_children • pl
8
2026-06-28 • via Nuitee
B
Brian • couple • gb
9
Miami done in style
Pros:

Fantastic hotel. Art deco style interiors, spacious rooms, nice pool and direct access to the beach.

Cons:

Nothing

2026-06-28 • via Nuitee
A
Andres Felipe • couple • co
9
2026-06-27 • via Nuitee
F
fashionista1082 • Friends getaway
10
Great Weeked Trip
Pros:

Hotel is really nice, pool area is great, the pool itself is heated. Hangout at the Tiki Bar by pool is a must, multiple TVs showing the World Cup games. Quick/easy access to the beach. And beach staff were all great! Mike who set up our cabanitas was so amazing, friendly, and super attentive.

2026-06-26 • via Tripadvisor
E
E1301GZandresc • Family
10
Excellent time
Pros:

Mike was our host at the beach and went above and beyond to make sure we were comfortable at all times. Excellent service all around. The staff at hotel is amazing.

2026-06-26 • via Tripadvisor
G
Grace • solo_traveller • us
10
One of the most wonderful hotel experiences of my life
Pros:

The vibe in the hotel is great. It’s beautiful and very inviting. Everything runs smoothly and there’s plenty of space to sit in the lobby. The access to the beach is wonderful.

Cons:

The only thing I didn’t love was the shower. It was not quite up to par. But the rest of the room was absolutely wonderful.

2026-06-26 • via Nuitee
Гани • extended_group • kz
10
2026-06-26 • via Nuitee
F
Flyer05271257769 • Couples • Oxfordshire, England
10
Fantastic stay will be back !
Pros:

Just had a wonderful 5 day stay at this hotel .
What can I say the staff , location , decor , food and beach side was all just fabulous . Can’t fault any of it as soon as you walk through the door it just is amazing .
Have been to Miami a few times but this was my best stay . We came mainly for the football and I was fortunate to have a day to myself on the beach , was so chilled .
Thank you and will be back

2026-06-25 • via Tripadvisor
M
Mia • couple • us
10
Pros:

It was a great experience

Cons:

Room are little small

2026-06-25 • via Nuitee
D
Dilara • couple • tr
10
2026-06-23 • via Nuitee