Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service from staff, especially Fred
Great location close to the beach
Cons:
Some complaints about uncomfortable beds
Issues with room maintenance and staff rudeness

Categories

Cleanliness
8.13
Overall positive sentiment, some complaints about comfort.
Service
9.6
Consistent praise for Fred and overall staff attentiveness.
Location
9.14
Excellent location near the beach, highly appreciated by guests.
Room Quality
8.59
Generally nice, some concerns about room issues.
Amenities
8.62
Adequate amenities, though not exceptional, but pool area was pleasant.
Value for Money
8.08
Some guests felt it could have been better for the price.
Food and Beverage
8.63
Breakfast was described as good, enjoyable dining experience.
Overall Experience
8.8
Guests had a largely positive experience overall, with key highlights on service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:25

Property Description

Luxurious Oceanfront Escape

Tropical Oasis with Outdoor Pool: Relax in the lush tropical garden setting by the outdoor pool, offering a serene escape just steps away from the ocean.

Chic Rooms with Chromecast: Unwind in style in rooms featuring Chromecast streaming and some with separate seating areas, providing modern comfort and entertainment options.

Gourmet Dining and Beach Amenities: Indulge in sustainable delights at Essensia Restaurant, sip on poolside drinks at the Tiki Bar, and enjoy beach amenities for a perfect day in the sun.

Experience the ultimate blend of relaxation and sophistication at The Palms Hotel & Spa. Book now to secure your luxurious Miami Beach getaway.

Important information:

Card holder must be present at check-in.

Guests must be 21 years of age or older to check in.

Please note the cancellation fee is subject to tax.

The Resort Fee includes:
- Pool and beach loungers, umbrellas, towels, and SPF sunscreen
- Chromecast entertainment streaming
- Unlimited high-speed internet access
- Complimentary domestic phone calls
- Unlimited in-room Julius Meinl® coffee
- Refreshment stations throughout the hotel’s common areas
- Daily fitness and wellness classes
- Access to the fitness center
- Business desk with printing capabilities
- Curated collection of classic and modern board games for all ages
- Child-friendly beach toys

Please note that all packages are held up to 7 days prior to arrival. There is a $7.00 holding fee per package. Please note this property pre-authorizes credit cards. Contact property for details.

Guests can enjoy casual al fresco dining on the restaurant terrac, at Essensia Restaurant, which features sustainably-sourced ingredients prepared to showcase seasonal favorites.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that it is not permitted for third parties to pay on behalf of guests. The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Location

Property Video

Guest Reviews

8.7
Based on 3342 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
S
Sherpa04844226452 Friends getaway
10
Cabanita Beach Vibes
Pros:

Booked a cabanita with my friend and it was a wonderful experience. Mike L. took the time to take care of us and was very hospitable. Perfect shady vibes and tanning all thanks to him!

2026-08-14 via Tripadvisor
A
amandeepbickyk Friends getaway Boston, Massachusetts
10
Cabinita vibes were amazing
Pros:

Mike L. was very hospitable and kind and took care of setting up everything amazingly for us! Love the cabanita on the beach - perfect shady vibes

2026-08-14 via Tripadvisor
P
P9304TTalessial Friends getaway
10
Mike
Pros:

My Pesa from Puerto Rico is working on the beach and is really really the best. It’s also a very beautiful man. Thank you, very polite.! see you soon Michael!
Alessia and Vania

2026-08-14 via Tripadvisor
F
FERNANDO extended_group cl
10
2026-08-14 via Nuitee
M
mariagK7800LW Couples
10
Our home away from home! Outstanding service from start to finish
Pros:

Visiting The Palm is always an absolute pleasure and makes us feel like part of a big family. The service from the entire staff is impeccable, but we want to give a very special shout-out to a few people who make our stays truly unforgettable:

Gessica Pinna at the main bar, for being so attentive and letting me practice my Italian with her; Leo during breakfast, for being so special and always spoiling me with a delicious cappuccino; and the whole pool team—Andrea, Katy, Florido, and the rest of the staff—for their warmth and excellent service.

You couldn't ask for more. They truly make you feel right at home. Thank you so much for everything, we will be back very soon!

– Ben and María

2026-08-13 via Tripadvisor
R
rocioe424 Family Miami Beach, Florida
10
Great service-fun time
Pros:

I went with my daughter for a spa day. We had a wonderful time with the facilities, but the person who stood out the most was our pool waiter, Floriano, who really went above and beyond to make my daughter feel special because of her birthday. Thank you Floriano, I will be back soon for my birthday. 🙂

2026-08-13 via Tripadvisor
R
Roving315174 Family
10
Relaxing, beautiful, clean
Pros:

The hotel was wonderful. Every part of the experience was great. The front desk was so nice and we really appreciate Martin, the concierge. The pool was lovely and also very private from the boardwalk (unlike other hotels where the pool is visible). Everyone working at the pool and beach were great. The room was so nice with separate shower and toilet rooms. even the lobby smelled good. We had a great breakfast at Essensia as well.

2026-08-11 via Tripadvisor
C
Cruiser38251047238 Family
10
Palms
Pros:

Martin was very helpful with everything

2026-08-11 via Tripadvisor
L
Lizet couple il
10
2026-08-11 via Nuitee
G
Gerald family_with_children pe
8
Great location for a fair price
Pros:

Nice Infrastructure, great location.

Cons:

Pool could be better

2026-08-11 via Nuitee
A
Azhdar family_with_children kz
10
2026-08-11 via Nuitee
C
Caitlin Mary couple es
8
2026-08-10 via Nuitee
T
Tatiana family_with_children nl
10
Замечательный отель
Pros:

Отличный отель- красивый интерьер внутри и снаружи ( в саду). Хороший интернет.

Cons:

Дорогое питание внутри отеля.

2026-08-10 via Nuitee
G
Gal couple il
10
2026-08-10 via Nuitee
M
Missiany family_with_children br
9
Adoramos ,voltaria com certeza !
Pros:

Localização otima, serviço excelente,piscina e praia maravilhosas.
Todos os serviçais sempre muito educados e simpaticos

Cons:

O carro demorava um pouco para chegar no hotel

2026-08-09 via Nuitee
A
Anderson family_with_children br
9
2026-08-08 via Nuitee
S
sudana2026 Family
10
Facial review
Pros:

Omy did my facial and she is the sweetest

2026-08-07 via Tripadvisor
L
leeannad2024 Family
10
Mike Lopez - Miami moments in the making
Pros:

Mike Lopez is lovely! Such a warm welcome and quick to action to get us settled for the sunshine. He staged our cabana for us, served with a smile and surpassed our every need. Thank you for making my first time in Miami so memorable.

2026-08-07 via Tripadvisor
G
G2966SAchristinel Family Windermere, Florida
10
Great service excellent drinks, the seaweed was intense!
Pros:

Mike Lopez was great. He set up a lovely cabana for us overlooking the water… Unfortunately, we came during extreme seaweed season so we did not get that blue green Caribbean looking water we were hoping --for but he was wonderful and the service was excellent.

2026-08-07 via Tripadvisor
W
Wander54253932482 Family
10
Great Beach service
Pros:

Mike lopes was exceptional. Friendly service by the beach. Made our stay more enjoyable.

2026-08-07 via Tripadvisor