Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service from staff, especially Fred
Great location close to the beach
Cons:
Some complaints about uncomfortable beds
Issues with room maintenance and staff rudeness

Categories

Cleanliness
8.13
Overall positive sentiment, some complaints about comfort.
Service
9.6
Consistent praise for Fred and overall staff attentiveness.
Location
9.14
Excellent location near the beach, highly appreciated by guests.
Room Quality
8.59
Generally nice, some concerns about room issues.
Amenities
8.62
Adequate amenities, though not exceptional, but pool area was pleasant.
Value for Money
8.08
Some guests felt it could have been better for the price.
Food and Beverage
8.63
Breakfast was described as good, enjoyable dining experience.
Overall Experience
8.8
Guests had a largely positive experience overall, with key highlights on service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:25

Property Description

Luxurious Oceanfront Escape

Tropical Oasis with Outdoor Pool: Relax in the lush tropical garden setting by the outdoor pool, offering a serene escape just steps away from the ocean.

Chic Rooms with Chromecast: Unwind in style in rooms featuring Chromecast streaming and some with separate seating areas, providing modern comfort and entertainment options.

Gourmet Dining and Beach Amenities: Indulge in sustainable delights at Essensia Restaurant, sip on poolside drinks at the Tiki Bar, and enjoy beach amenities for a perfect day in the sun.

Experience the ultimate blend of relaxation and sophistication at The Palms Hotel & Spa. Book now to secure your luxurious Miami Beach getaway.

Important information:

Card holder must be present at check-in.

Guests must be 21 years of age or older to check in.

Please note the cancellation fee is subject to tax.

The Resort Fee includes:
- Pool and beach loungers, umbrellas, towels, and SPF sunscreen
- Chromecast entertainment streaming
- Unlimited high-speed internet access
- Complimentary domestic phone calls
- Unlimited in-room Julius Meinl® coffee
- Refreshment stations throughout the hotel’s common areas
- Daily fitness and wellness classes
- Access to the fitness center
- Business desk with printing capabilities
- Curated collection of classic and modern board games for all ages
- Child-friendly beach toys

Please note that all packages are held up to 7 days prior to arrival. There is a $7.00 holding fee per package. Please note this property pre-authorizes credit cards. Contact property for details.

Guests can enjoy casual al fresco dining on the restaurant terrac, at Essensia Restaurant, which features sustainably-sourced ingredients prepared to showcase seasonal favorites.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that it is not permitted for third parties to pay on behalf of guests. The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Location

Property Video

Guest Reviews

8.7
Based on 3369 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
N
Nelson • couple • co
9
2026-10-14 • via Nuitee
M
Mattia Lumini • family_with_children • it
10
Family Break in Miami
Pros:

Perfetto per qualche giorno in famiglia. Parco piscina immerso in una giungla tropicale, staff gentilissimo e disponibile, spiaggia privata inclusa e solo per gli ospiti con servizio impeccabile.
Colazione e Ristorante di ottimo livello. Cocktail super

2026-10-13 • via Nuitee
S
Suellen • couple • br
10
Sigo voltando todos os anos
Pros:

The Palms é uma preciosidade em Miami Beach
Bons quartos
Ótima equipe
Ótima localização
Serviço de praia

Cons:

Nada

2026-10-13 • via Nuitee
C
CEDRIC • family_with_children • fr
10
Très bon hôtel !
Pros:

Emplacement , piscine , plage , chambre . Tout était parfait

Cons:

Le service voiturier : 30 min pour sortir la voiture . C’est pas génial .

2026-10-10 • via Nuitee
A
Alfredo • couple • cl
8
Linda estadía en Miami Beach
Pros:

Esta muy bueno el hotel, entiendo se remodeló hace poco, buen desayuno, pagué por una habitación con vista al mar y tenía linda vista

Cons:

Que me cobraran por los paquetes recibidos

2026-10-08 • via Nuitee
M
Manoj Kumar • solo_traveller • ae
4
2026-10-07 • via Nuitee
R
Rita Ventura • solo_traveller • pt
10
2026-10-07 • via Nuitee
רומן • solo_traveller • il
10
Pros:

הניקיון החדרים רוב הצוות היה נחמד

Cons:

העובדת בקבלה לא הייתה נחמדה אלינו לא הסבירה לנו היתה אפטית אלינו

2026-09-19 • via Nuitee
A
Anton • family_with_children • ru
9
2026-09-18 • via Nuitee
J
Johannes Paul Anton • solo_traveller • ch
10
2026-09-17 • via Nuitee
I
Irina • solo_traveller • ru
9
Nice family vacation
Pros:

It was perfectly located, right on the sea shore, amazing atmosphere, great food and friendly staff.

Cons:

We had a small issue related to the bag which got broken by the concierge while checking in, however the managers were helpful and helped to find a good solution to this problem.

2026-09-16 • via Nuitee
H
Hans-Peter • extended_group • at
10
2026-09-16 • via Nuitee
P
Patricia • extended_group • us
10
It was relaxing and pleasant
Pros:

The room, the beach, the pool.

2026-09-14 • via Nuitee
A
Alessandro • extended_group • ch
7
Pros:

Personal Sehr Freundlich. Zimmer Sauber. Schönes Hotel.

Cons:

Wenn die Klimaanlage ausgeschaltet war, was ich jeweils zum Schlafen gemacht habe, war das Zimmer sehr hellhörig.
Man konnte praktisch alles hören, was in den Nachbarzimmern passierte. Dazu gehörten Fernseher, Gespräche und auch leute die Sex hatten. Auch Personen die im Gang geredet haben, waren gut zu hören. Bei diesem Preis finde ich die mangelnde Schalldämmung wirklich enttäuschend.

2026-09-13 • via Nuitee
M
Misch1905 • solo_traveller • lu
10
2026-09-12 • via Nuitee
E
Ederson Aureo • solo_traveller • br
8
2026-09-12 • via Nuitee
S
Sonia • solo_traveller • gb
7
2026-09-10 • via Nuitee
T
Tarik • extended_group • at
6
2026-09-09 • via Nuitee
T
Thammys • family_with_children • us
10
Cómoda y limpia💕
Pros:

Si tienes la oportunidad de quedarte aquí no lo dudes ni un segundo. Ame todo de este lugar, tanto la ubicación frente al mar con cómodas sillas y sombrillas para disfrutar, como las habitaciones impecables, la piscina muy cómoda, la atención del personal 10/10, muchos hablan español, ame tener café ilimitado en la habitación. Volvería a ir y lo recomendaría 1000 veces. Cada rincón del hotel estaba muy limpio.

2026-09-08 • via Nuitee
M
Maria Gilda • family_with_children • it
10
Consigliato
Pros:

L hotel è davvero molto bello, pieno di comfort , pulito e il personale è molto disponibile. Piscina perfetta , spiaggia super attrezzata , possibilità di reperire acqua fresca gratuita ovunque. Un posto in cui tornare!

Cons:

Unica cosa che non mi è piaciuta è stata il condizionatore in camera troppo rumoroso , da spegnere x poter riposare bene

2026-09-08 • via Nuitee