DoubleTree by Hilton Pittsburgh-Green Tree

Hotels
•
Doubletree by Hilton
8 (1215 reviews)
500 Mansfield Avenue , Pittsburgh , us
+14129228400

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Restaurant service concerns
Unexpected charges

Categories

Cleanliness
6.33
Several reviews indicated issues with cleanliness, including used items left behind and unclean dining environments.
Service
8.3
Mixed reviews, but the majority indicated friendly and accommodating staff; some specific issues were reported.
Location
8.84
Convenient for some travelers, though some noted distances can be misleading for those with mobility issues.
Room Quality
8.29
Most reviews highlighted comfortable and well-maintained rooms.
Amenities
7.82
Amenities like the gym and pool were appreciated, but the lack of continental breakfast was noted.
Value for Money
8.28
Generally perceived as good value, although some guests experienced unexpected charges.
Food and Beverage
7.33
Breakfast issues and complaints about restaurant cleanliness affected the rating.
Overall Experience
8.8
Majority of reviews were positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Amenities

Boasting an indoor and a seasonal outdoor swimming pool, DoubleTree by Hilton Pittsburgh-Green Tree offers a luxurious stay in Pittsburgh, Pennsylvania. Guests can enjoy numerous on-site dining options and modern guest rooms equipped with work desks and premium cable TV channels.

Fitness and Dining Options

Stay active at the hotel's fitness centre or indulge in delicious meals at Season's Restaurant for breakfast, Champions Club lounge for dinner, and Bistro Market Place for lunch.

Convenient Location

Located just an 8-minute walk from Greentree Sportsplex and 7.1 km from The Andy Warhol Museum, DoubleTree by Hilton Pittsburgh-Green Tree provides the perfect blend of convenience and comfort for your stay in Pittsburgh.

Book now for an unforgettable experience at DoubleTree by Hilton Pittsburgh-Green Tree!

Important information:

Guests are to provide arrival details upon making a reservation or up to 24 hours prior to arrival. Please note that rooms will be released at 18:00 if the hotel is not notified of late arrival.

Please contact the front desk to arrange transportation to the downtown area during special events.

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8
Based on 1215 reviews
Cleanliness: 6.33
Service: 8.3
Location: 8.84
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.8
M
Michelle • couple • us
9
2026-07-03 • via Nuitee
B
Beth • family_with_children • us
10
We were there a week. It was quiet and close to other places we wanted to visit.
2026-07-01 • via Nuitee
A
Aimee • solo_traveller • us
10
Clean comfortable rooms with lots of amenities.
Pros:

Cafe was great, ate breakfast there. Bar was good.

Cons:

Not enough handicap spaces.

2026-06-30 • via Nuitee
H
Hope • solo_traveller • us
10
2026-06-29 • via Nuitee
D
Diane • couple • us
10
The hotel is beautiful and we enjoyed our stay very much.
Pros:

The front desk woman (sorry I didn't catch her name) was very welcoming when we first arrived and was very efficient.

We loved the delicious warm cookie we received when we checked in.

We had issues with a very noisy AC and the TV kept cutting out, but after a phone call to the front desk, the maintenance man was knocking at our door in less than 10 minutes and he took care of both issues. He was very pleasant.

It was great to have two eating establishments in the hotel to choose from for an evening meal so that we didn't need to leave the hotel.

Cons:

Can't think of a single issue we had.

2026-06-29 • via Nuitee
A
Arial • extended_group • us
10
2026-06-29 • via Nuitee
K
Kubera • solo_traveller • us
4
Pros:

That there was a refrigerator in the room like I wanted...

Cons:

The beds were 2 double beds instead of 2 queen size beds that I reserved

2026-06-28 • via Nuitee
Z
zhang • family_with_children • us
9
2026-06-28 • via Nuitee
J
Jason • couple • us
1
2026-06-27 • via Nuitee
S
Stacy • couple • us
10
2026-06-27 • via Nuitee
L
Luca • couple • it
8
2026-06-26 • via Nuitee
K
Kathryn • couple • us
7
Clean and comfortable.
Pros:

Clean. Comfortable sleeping.

Cons:

The GPS directions lead us to a vacant building above the hill from the hotel making it difficult to locate. GPS coordinates came from Booking.com and the address was verified by phone. Time to get that corrected on MAPS.

2026-06-26 • via Nuitee
W
Westwood • solo_traveller • us
10
Pros:

Everything was great

Cons:

That the pool wasn't open longer

2026-06-25 • via Nuitee
K
Karen • solo_traveller • us
10
Excellent, comfortable hotel worth every penny!
Pros:

The property was beautiful. The pillows were the most comfortable I’ve ever had in a hotel. I can’t say enough about the Front Desk Staff. They were friendly, kind, helpful, professional and truly accommodating.

Cons:

Nothing to dislike

2026-06-25 • via Nuitee
O
Owen • couple • ca
8
2026-06-24 • via Nuitee
R
Rajesh • family_with_children • us
2
2026-06-22 • via Nuitee
A
Andrea • couple • us
6
Graduation weekend day
Pros:

Comfortable bed. The cookies are always amazing. I liked having a refrigerator but there was no microwave in the room. I did like that there wasn’t a need to use your room card to get to the rooms and so when I ordered food, they were able to bring it directly to my room instead of me having to wait downstairs.

Cons:

I wish they would have make up remover towelettes or black makeup washcloths. They didn’t have a 24 hour market in the lobby, which would’ve definitely helped for snacks and drinks and food, but they had three dollar bottles of water in the room which I thought was a bit much considering the hotel already charges enough as it is. There was some kind of sports kids team in the hotel, and they were up loud, screaming, and running through the hallways, pounding on doors, laughing and talking in the wee hours of the morning, which made it difficult to get any sleep. The security deposit was more than posted which was frustrating. That information should be very clearly marked on every site, including third-party sites. What if I would not have had enough money to cover the additional cost? I wish they would have a airport shuttle. I find it odd that they have a shuttle to the Steelers games, but not to and from the airport.

The room is definitely dated with old furniture, and there were areas of the walls where the paint was chipping. Some of the staff there didn’t speak English, which also makes things awkward and difficult when you have requests. I wish they would’ve had Amazon Prime as one of their streaming choices. That’s a major streaming site so to not have Amazon was crazy. The water pressure in the shower was definitely low and at times the water didn’t get very hot.

They request everyone contact them to let them know if they will not be checking in at the regular check-in time. I left them three different messages through the Booking.com messenger format, which was supposed to directly connect to the hotel staff. This was after they had sent me a welcome message so I felt this was a platform that they would regularly check. When I called the hotel to do as they requested, which was to let them know my plane was going to be landing late, so I will be checking in late.

2026-06-22 • via Nuitee
W
Wilkerson • solo_traveller • us
10
2026-06-22 • via Nuitee
L
Luis Torres • solo_traveller • hn
8
Great stay overall with just some minor things
Pros:

Great value for the location and amenities offered. I like that I can login to several apps on the TV and the store in the lobby has many snack options to choose from.

Cons:

Bathrooms are small and there is a vent inside the shower area that can lead to little bugs coming out. The light in the shower area was flickering. This was reported to the front desk after I checked out and said they would look into it.

2026-06-21 • via Nuitee
E
Elisco • couple • us
10
2026-06-21 • via Nuitee