DoubleTree by Hilton Pittsburgh-Green Tree

Hotels
•
Doubletree by Hilton
8 (1170 reviews)
500 Mansfield Avenue , Pittsburgh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Restaurant service concerns
Unexpected charges

Categories

Cleanliness
6.33
Several reviews indicated issues with cleanliness, including used items left behind and unclean dining environments.
Service
8.3
Mixed reviews, but the majority indicated friendly and accommodating staff; some specific issues were reported.
Location
8.84
Convenient for some travelers, though some noted distances can be misleading for those with mobility issues.
Room Quality
8.29
Most reviews highlighted comfortable and well-maintained rooms.
Amenities
7.82
Amenities like the gym and pool were appreciated, but the lack of continental breakfast was noted.
Value for Money
8.28
Generally perceived as good value, although some guests experienced unexpected charges.
Food and Beverage
7.33
Breakfast issues and complaints about restaurant cleanliness affected the rating.
Overall Experience
8.8
Majority of reviews were positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Amenities

Boasting an indoor and a seasonal outdoor swimming pool, DoubleTree by Hilton Pittsburgh-Green Tree offers a luxurious stay in Pittsburgh, Pennsylvania. Guests can enjoy numerous on-site dining options and modern guest rooms equipped with work desks and premium cable TV channels.

Fitness and Dining Options

Stay active at the hotel's fitness centre or indulge in delicious meals at Season's Restaurant for breakfast, Champions Club lounge for dinner, and Bistro Market Place for lunch.

Convenient Location

Located just an 8-minute walk from Greentree Sportsplex and 7.1 km from The Andy Warhol Museum, DoubleTree by Hilton Pittsburgh-Green Tree provides the perfect blend of convenience and comfort for your stay in Pittsburgh.

Book now for an unforgettable experience at DoubleTree by Hilton Pittsburgh-Green Tree!

Important information:

Guests are to provide arrival details upon making a reservation or up to 24 hours prior to arrival. Please note that rooms will be released at 18:00 if the hotel is not notified of late arrival.

Please contact the front desk to arrange transportation to the downtown area during special events.

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8
Based on 1170 reviews
Cleanliness: 6.33
Service: 8.3
Location: 8.84
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.8
H
Hasbi • family_with_children • us
7
2026-05-28 • via Nuitee
J
Jabreel • couple • us
10
2026-05-28 • via Nuitee
J
Jessica • family_with_children • us
4
2026-05-26 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-05-24 • via Nuitee
C
Companion25788625043 • Family
8
Rough start but all's well that ends well
Pros:

Excellent location to reach downtown Pittsburgh. Warm cookies at arrival. Every staff person we met was professional, courteous, pleasant and helpful. The rooms were clean and nice. We ate at both the bistro (the pizza was great) and the restaurant (breakfast buffet was $20; it was pretty much like Holiday Inn Express accept they had hand made omelets and lox, bagels and cream cheese with capers).

When I booked directly with the hotel I requested 2 adjoining rooms: one for my 92 yo father, the other for my husband and me. Their system said the rooms were adjoining but in reality they were not. My father was too tired to move so we stayed in the rooms we were assigned for the night. At 2am the AC in our room went bonkers. It was so noisy I couldn't go back to sleep. We couldn't turn it off and thermostat didn't work. The front desk offered to send someone up (at 2am?). I refused and watched 1980s music videos the rest of the night.

In the morning Kate the manager found us truly adjoining rooms, and gave us a reduction on the room.

That morning I left my earrings (cubic zirconia studs) on the counter in the bathroom of the old room. I called the hotel and manager Kate answered and said she'd send housekeeping to look. She called me right back and said they were found!!! I tipped the housekeeper who found them handsomely.

All three of us agreed that the hotel was well worth it and we will return next time we visit our relatives there. The staff made all the difference in our case.

2026-05-23 • via Tripadvisor
şükran polen • couple • tr
9
2026-05-23 • via Nuitee
J
Jude • family_with_children • us
10
2026-05-20 • via Nuitee
S
Smita • solo_traveller • gb
7
Cons:

3 adults checked in - only 2 towels!!

Intercom phone not working - room was very far from reception

2026-05-14 • via Nuitee
M
Michael • solo_traveller • us
10
Absolutely wonderful!
2026-05-12 • via Nuitee
P
Paul • couple • us
10
2026-05-12 • via Nuitee
P
Paul • couple • us
10
Simply remarkable place to stay !
Pros:

Loved everything about the property, its location, it’s exceptional cleanliness and staff. Marina at the front desk was amazing.

Cons:

There was an issue with the hot tub so it wasn’t hot but that’s it and the online menu for the Chanpions restaurant did not match the menu within the restaurant. The Bistro had really good burgers and fries. I highly recommend it.

2026-05-12 • via Nuitee
R
Robert • couple • us
7
Cons:

Room had limited view and bathroom had shower items empty and shower control valve fell off wall.

2026-05-11 • via Nuitee
L
luis • couple • us
10
2026-05-11 • via Nuitee
D
Daniel • couple • us
8
2026-05-10 • via Nuitee
A
Alyfa • solo_traveller • us
7
2026-05-08 • via Nuitee
M
Marianne • solo_traveller • de
9
2026-05-05 • via Nuitee
H
harris • solo_traveller • us
8
3.00 out of 4.00
Pros:

The overall cleanliness and hospitality of the hotel was quite pleasant...definitely made up for some the issues I had with the hotel. The personal from the front desk down to the house keeping staff made my stay acceptable for the price I paid.

Cons:

The elevators need attending to, my friend had elevator drop down a floor or two as he was returning to our room on the 6 floor. That experience shook him up a little bit. The shower heads and pressure could be updated and tweaked. Rooms are a little tight as far as spacing to include the bathrooms. The one community microwave for the entire hotel located in the lobby isn't feasible, there sure be at least one per floor for convenience.

2026-04-28 • via Nuitee
C
Cameron • solo_traveller • us
10
2026-04-28 • via Nuitee
A
anthony • couple • us
10
2026-04-27 • via Nuitee
N
Nelson • extended_group • us
8
2026-04-26 • via Nuitee