DoubleTree by Hilton Pittsburgh-Green Tree

Hotels
Doubletree by Hilton
8 (1231 reviews)
500 Mansfield Avenue , Pittsburgh , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Restaurant service concerns
Unexpected charges

Categories

Cleanliness
6.33
Several reviews indicated issues with cleanliness, including used items left behind and unclean dining environments.
Service
8.3
Mixed reviews, but the majority indicated friendly and accommodating staff; some specific issues were reported.
Location
8.84
Convenient for some travelers, though some noted distances can be misleading for those with mobility issues.
Room Quality
8.29
Most reviews highlighted comfortable and well-maintained rooms.
Amenities
7.82
Amenities like the gym and pool were appreciated, but the lack of continental breakfast was noted.
Value for Money
8.28
Generally perceived as good value, although some guests experienced unexpected charges.
Food and Beverage
7.33
Breakfast issues and complaints about restaurant cleanliness affected the rating.
Overall Experience
8.8
Majority of reviews were positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Amenities

Boasting an indoor and a seasonal outdoor swimming pool, DoubleTree by Hilton Pittsburgh-Green Tree offers a luxurious stay in Pittsburgh, Pennsylvania. Guests can enjoy numerous on-site dining options and modern guest rooms equipped with work desks and premium cable TV channels.

Fitness and Dining Options

Stay active at the hotel's fitness centre or indulge in delicious meals at Season's Restaurant for breakfast, Champions Club lounge for dinner, and Bistro Market Place for lunch.

Convenient Location

Located just an 8-minute walk from Greentree Sportsplex and 7.1 km from The Andy Warhol Museum, DoubleTree by Hilton Pittsburgh-Green Tree provides the perfect blend of convenience and comfort for your stay in Pittsburgh.

Book now for an unforgettable experience at DoubleTree by Hilton Pittsburgh-Green Tree!

Important information:

Guests are to provide arrival details upon making a reservation or up to 24 hours prior to arrival. Please note that rooms will be released at 18:00 if the hotel is not notified of late arrival.

Please contact the front desk to arrange transportation to the downtown area during special events.

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8
Based on 1231 reviews
Cleanliness: 6.33
Service: 8.3
Location: 8.84
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.8
P
Paul couple us
7
It was great except the shower dripped and the toilet didn’t flush.
Pros:

Location

Cons:

Plumbing

2026-07-24 via Nuitee
L
Laura couple us
4
Luckily we won't be back since we won't be visiting Pittsburgh for a while.
Pros:

Convenience.

Cons:

Staff was terrible. She tried to scam me by attempting to charge a $50 fee for early check in, where the website does not state that policy.

Also looked like goose shit outside the entrance???

2026-07-22 via Nuitee
T
Terence couple ca
8
2026-07-22 via Nuitee
E
Erica solo_traveller us
6
Pros:

Great location for work

Cons:

Staff-poor customer service.
Towels/ washcloths- found with multiple strains of hair on them

2026-07-19 via Nuitee
B
Brice couple us
7
2026-07-19 via Nuitee
H
Heather solo_traveller us
10
Pros:

Free parking, beds and pillows were so comfy. Pool was big, heated and clean. Nice big hot tub. Staff were very polite.

Cons:

Nothing! I was very impressed.

2026-07-18 via Nuitee
E
Erdem solo_traveller tr
10
2026-07-18 via Nuitee
R
Richard family_with_children us
9
2026-07-18 via Nuitee
N
Noha couple qa
7
Nice hotel but does not meet the expectation of a Hilton Hotel.
Pros:

It’s family oriented and staff were pleasant.

Cons:

No room service. The main pool was empty and the housekeeping staff don’t speak a word of English. You need to train them.
Upon check in I had to block a ridiculous amount on my credit card under additional expenses ( same amount as room charges!). I was not aware this was a rule and my card limit was not allowing the transaction. Luckily I had enough cash on me to pay for the room charges in cash and I put the additional expenses on my card. You need to inform the guests about this policy so they know what to expect.

2026-07-18 via Nuitee
V
Vithuranan family_with_children ca
1
I will skip this location for my future visit and try to find something closer in downtown
Pros:

The indoor and outdoor pool
Free parking
Comfortable bed

Cons:

Many things
1. The coffee stations was not stacked I have to ask every time
2. Not enough towels provided
3. I was misguided before the booking it shows as free breakfast however later found out breakfast is $20 per person

2026-07-17 via Nuitee
J
Judith solo_traveller us
7
Busy stay
Pros:

It was nice to have a restaurant on site.

Cons:

Room was noisy. I had to park in the upper lot so to get to my room I used one elevator down to lobby, walk through the lobby to a second elevated to go up to my floor. That elevator sometimes didn't work correctly. I sometimes had to go to the 3rd floor to get it to stop on the 2nd floor. Other times I had to get out and use the other elevator.
I wish that there was a free breakfast buffet.

2026-07-17 via Nuitee
B
Brian family_with_children us
5
2026-07-16 via Nuitee
D
Daniel solo_traveller us
3
Pros:

Friendly staff, decent facility.

Cons:

Air conditioner had a rattle to it. I didn't know this until I tried to go to sleep. Very, very annoying. Poor sleep quality.

2026-07-15 via Nuitee
C
Carl couple us
8
2026-07-12 via Nuitee
K
Krista solo_traveller us
9
Pros:

Starbucks on site.

Cons:

Kids alone in hot tub without parents.

2026-07-12 via Nuitee
E
Emily couple us
10
2026-07-12 via Nuitee
J
Juan couple gt
9
2026-07-12 via Nuitee
R
Rakesh solo_traveller us
9
2026-07-10 via Nuitee
K
Kelly family_with_children us
4
Never again
Pros:

The coffee bar and lobby was great

Cons:

My room was behind the elevator so thats all we heard all night long.. the pool was closed because it was green. Fire alarm went off at midnight we all had to leave our rooms for 15 min

2026-07-10 via Nuitee
J
Jaylen solo_traveller us
6
2026-07-10 via Nuitee