DoubleTree by Hilton Pittsburgh-Green Tree

Hotels
•
Doubletree by Hilton
8 (1182 reviews)
500 Mansfield Avenue , Pittsburgh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Restaurant service concerns
Unexpected charges

Categories

Cleanliness
6.33
Several reviews indicated issues with cleanliness, including used items left behind and unclean dining environments.
Service
8.3
Mixed reviews, but the majority indicated friendly and accommodating staff; some specific issues were reported.
Location
8.84
Convenient for some travelers, though some noted distances can be misleading for those with mobility issues.
Room Quality
8.29
Most reviews highlighted comfortable and well-maintained rooms.
Amenities
7.82
Amenities like the gym and pool were appreciated, but the lack of continental breakfast was noted.
Value for Money
8.28
Generally perceived as good value, although some guests experienced unexpected charges.
Food and Beverage
7.33
Breakfast issues and complaints about restaurant cleanliness affected the rating.
Overall Experience
8.8
Majority of reviews were positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Amenities

Boasting an indoor and a seasonal outdoor swimming pool, DoubleTree by Hilton Pittsburgh-Green Tree offers a luxurious stay in Pittsburgh, Pennsylvania. Guests can enjoy numerous on-site dining options and modern guest rooms equipped with work desks and premium cable TV channels.

Fitness and Dining Options

Stay active at the hotel's fitness centre or indulge in delicious meals at Season's Restaurant for breakfast, Champions Club lounge for dinner, and Bistro Market Place for lunch.

Convenient Location

Located just an 8-minute walk from Greentree Sportsplex and 7.1 km from The Andy Warhol Museum, DoubleTree by Hilton Pittsburgh-Green Tree provides the perfect blend of convenience and comfort for your stay in Pittsburgh.

Book now for an unforgettable experience at DoubleTree by Hilton Pittsburgh-Green Tree!

Important information:

Guests are to provide arrival details upon making a reservation or up to 24 hours prior to arrival. Please note that rooms will be released at 18:00 if the hotel is not notified of late arrival.

Please contact the front desk to arrange transportation to the downtown area during special events.

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8
Based on 1182 reviews
Cleanliness: 6.33
Service: 8.3
Location: 8.84
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.8
T
Tyler • couple • us
9
Great
Pros:

Staff was friendly and helpful.

Cons:

Nothing it was a good experience

2026-06-11 • via Nuitee
J
Johnnie • couple • us
10
2026-06-11 • via Nuitee
W
William • family_with_children • us
7
2026-06-11 • via Nuitee
P
Pack • solo_traveller • us
1
2026-06-11 • via Nuitee
C
Christopher • solo_traveller • us
1
Pros:

Someone tried to steal my Camaro from their upper parking lot. My hood and hood latch were damaged. Also, I thought there was free breakfast but there wasn't. Breakfast buffet was 21.50 & I just got a few pieces of fruit and a little scrambled eggs. I would've went to McDonalds for an egg biscuit for $2 had I know that.

Cons:

I am still waiting on them to check their security footage and have the local police look at it. Also the local Greentree PD hours are 8-4.

2026-06-10 • via Nuitee
E
Erin • couple • us
7
2026-06-10 • via Nuitee
E
Emily • couple • us
5
2026-06-09 • via Nuitee
C
Christa • couple • us
1
Terrible- I would appreciate a full refund
Pros:

Our experience was terrible. The a/c was extremely loud we let the staff know and asked if it could be fixed. If it couldn’t be fixed can we be moved to another room. The staff told me that they were sending a repair man. That never happened the ac continued to get louder to where we could not sleep. We reached out again for help and they said this was not something that could be repaired. When we asked why they don’t move us in the first place they said nothing and offered to move us at 3am. I have stayed at a lot of hotels and this was a terrible experience. I would like a full refund.

Cons:

Nothing

2026-06-09 • via Nuitee
S
Sherell • couple • us
7
Pros:

nice location

Cons:

infested with ants

2026-06-09 • via Nuitee
D
Dr. Christopher • solo_traveller • us
6
Ants were all over my bed during the night
Pros:

The room served a purpose. The bed was comfortable except for the ants.

Cons:

I just stayed in room 530. The room has ant problems. I originally thought bed bugs. I could feel them crawling all over the bed. Did not sleep well and left me questioning staying. Tiny sugar ants. Sorry to be critical. Worked in hospitality for many years. Just thought you should know. It happens

2026-06-08 • via Nuitee
S
Stephanje • extended_group • us
10
2026-06-08 • via Nuitee
J
Jacki • extended_group • us
3
Not great.
Pros:

N/a

Cons:

House keeping. The room had blood stains on the wall, food on the floor, and even found a random pill.

2026-06-08 • via Nuitee
M
mark • extended_group • us
10
2026-06-07 • via Nuitee
A
Amie Riethmiller • solo_traveller • us
9
Pros:

The options of restaurant inside the hotel.
Bigger lobby area.

Cons:

Not being able to utilize a room for studying purposes ( was told has to pay 400 to rent a room.

2026-06-07 • via Nuitee
A
Antonietta • family_with_children • ca
8
Cons:

Hallway noise at 1am and 6am
Wish others would have some decency to not slam doors and speak at loud volumes

2026-06-07 • via Nuitee
J
Jamie • couple • us
5
Great Staff, Disappointing Room!
Pros:

The staff was friendly and welcoming. We also appreciated the on-site Starbucks and the noon checkout, which was a nice convenience.

Cons:

The room itself was disappointing. The bathroom was small and not as clean as it should have been. There was also no mini fridge or microwave available. Considering the cost of the room, we expected better cleanliness and more amenities.

2026-06-07 • via Nuitee
E
Elmer • solo_traveller • us
6
2026-06-07 • via Nuitee
J
Jo Ann • couple • us
3
Internet didn’t work. No cell service. Staff at bistro was rude, cursing and unprofessional.
Pros:

Clean

Cons:

Internet didn’t work. No cell service. Staff at bistro was rude, cursing and unprofessional.

2026-06-07 • via Nuitee
C
Cabrin • couple • us
9
2026-06-06 • via Nuitee
E
Evelyn • solo_traveller • us
9
2026-06-01 • via Nuitee