Marriott Providence Downtown

Hotels
•
Marriott Hotels & Resorts
7.5 (502 reviews)
1 Orms Street , Providence , US
+1 401-272-2400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (early check-in/late check-out)
Great downtown location, walking distance to restaurants/Capitol
Nice pool, hot tub/jacuzzi, fire pits and overall ambiance
Good/very good breakfast and on-site restaurant
Clean and comfortable rooms noted by multiple guests
Shuttle service available
Cons:
High parking fees (~$30–$32 per night) and perceived poor value
Inconsistent room quality and outdated rooms (A/C/TV/fridge issues)
Several reports of unclean or poorly serviced rooms
Maintenance problems (clogged drains, hard-to-open doors, exposed wiring)
Pool sometimes cold and jacuzzi capacity limited
Isolated reports of unhelpful staff or poor follow-up

Categories

Cleanliness
6
Mixed reports: several guests praised clean rooms and pleasant smells, but multiple reviews cited filthy beds, dirty carpet on check-in, unmade rooms, and an overall impression of outdated/unclean areas.
Service
9
Generally strong: multiple mentions of friendly, helpful staff, early check-in/late check-out accommodated, and staff described as lovely; isolated reports of unhelpful/ignored follow-up exist but are not dominant.
Location
9
Very positive: downtown location, walking distance to restaurants and the Capitol; some expected traffic noise due to central location but location was consistently praised.
Room Quality
5.5
Below average: frequent comments about old/outdated rooms, malfunctioning A/C/TV/refrigerator, clogged shower drain, and worn linens; some rooms described as clean and comfortable but quality is inconsistent.
Amenities
8.5
Strong amenities: pool, hot tub/jacuzzi, fire pits and an on-site restaurant/bar were highlighted positively; some issues noted (cold pool, jacuzzi size limits, access control/restrictions).
Value for Money
5
Weak: multiple guests upset by high parking fees (~$30–$32/day) and a perception that pricing is high for the level of quality and services provided.
Food and Beverage
9
Positive: breakfast described as very good and the hotel restaurant/ambiance received strong praise from several guests.
Overall Experience
8
Generally good but mixed: friendly staff, great location and strong amenities/food contribute positively, while room quality, occasional cleanliness issues, and parking fees detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Amenities
Indulge in a full-service spa, 24-hour gym, and plush rooms with 32" LCD TVs. Enjoy free WiFi, parking, and Bath & Body Works amenities.

Culinary Delights
Savor fresh seafood at BlueFin Grille or grab a Starbucks Coffee on-site. The spa restaurant at G Salon offers a delightful dining experience.

Relaxation and Recreation
Unwind in the indoor pool, heated outdoor pool with whirlpool, or explore the historic Federal Hill district just a short walk away.

Experience luxury and convenience at Marriott Providence Downtown. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Guest Reviews

7.5
Based on 502 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 5.5
Amenities: 8.5
Value for Money: 5
Food and Beverage: 9
Overall Experience: 8
J
Jim Kuehnis • couple • us
7
Pros:

The breakfast was very good

Cons:

The bed sheets, comforter were kind of old

2026-10-29 • via Nuitee
B
Bridget • solo_traveller • us
9
2026-10-26 • via Nuitee
B
Bernard • couple • us
8
2026-10-23 • via Nuitee
A
Andrew • family_with_children • au
9
Lives up tho the Marriott name.
Pros:

Staff were great - early check in and a late check out allowed. Clean and comfy. A really nice stay.

Cons:

The only thing that was a little annoying was the lack of coffee and milk when we checked in. Enough for one day and then when they made up the room on the 2nd day they didn't replenish any of the coffee or water etc.

2026-10-20 • via Nuitee
L
Leeann • family_with_children • us
9
Stay was great! Paying for parking truly upset me!
Pros:

Everything was Great! We had a a very short stay, However, all was very good during our short time. Very Friendly staff! Clean room. Updated room. Beautiful Lobby, bar restaurant, etc. Pool looked cool!

Cons:

It bothered me greatly that I had to pay over $30.00 to park my car! I already paid over $200.00 for the room. We were not even there for 12 hours. That really changed my mind about the overall experience.

2026-10-18 • via Nuitee
B
Barbara • couple • us
7
Great stay right off the highway
Pros:

Great location, great jacuzzi and pool, loved the fire pits.

Cons:

Traffic noise- but with being located downtown it's to be expected

2026-10-17 • via Nuitee
M
Mark Chien-Hua • couple • us
5
Pros:

room so old

2026-10-15 • via Nuitee
G
Georg • family_with_children • de
7
2026-10-14 • via Nuitee
T
Timothy • family_with_children • us
3
Not delighted
Cons:

Room...refrigerator didn't work..bathroom ugly, dirty tissue on carpet on checkin

2026-10-08 • via Nuitee
C
Clinton • family_with_children • us
9
Beautiful hotel with a great restaurant. Rooms best for 4 people max.
Pros:

The location, room, restaurant and ambiance.

Cons:

I wished there was a Murphy bed or cot to fit 5 people. The pool as beautiful as it was, was too cold. Jacuzzi only permitted a maximum of about 5 people.

2026-10-07 • via Nuitee
C
Corrado • solo_traveller • us
10
A goid stay but expensive parkinh
Pros:

Nice and clwan with great staff.

Cons:

Parking was $32 per night.

2026-09-19 • via Nuitee
T
Tracy • extended_group • us
9
Pros:

Clean, smelled good. Comfortable ? And safe!

2026-09-16 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

Pool and hit tub was awesome! Comfy beds.

Cons:

Didn't realize it was pay parking.

2026-09-15 • via Nuitee
C
Courtney • family_with_children • us
7
2026-09-08 • via Nuitee
M
Margarita G • couple • us
7
Confortable room
Pros:

The room was clean and spacious.

Cons:

The shower drain was clogged.

2026-08-31 • via Nuitee
I
Ivanka • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2026-08-28 • via Nuitee
F
Felicia • extended_group • us
10
2026-08-24 • via Nuitee
R
Robert • family_with_children • us
8
2026-08-24 • via Nuitee
A
Anila • family_with_children • us
10
2026-08-22 • via Nuitee
E
Etienne • family_with_children • es
7
Cons:

La piscine très sale

2026-08-13 • via Nuitee