Marriott Providence Downtown

Hotels
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Marriott Hotels & Resorts
8.4 (588 reviews)
1 Orms Street , Providence , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Cons:
High parking fees
Inconsistent room quality
Delays in service

Categories

Cleanliness
7.75
Some rooms were not cleaned in a timely manner, and there were complaints about the state of the rooms.
Service
9.41
Staff were consistently described as friendly and helpful, assisting with requests promptly.
Location
8.76
The hotel is well-located near events and important destinations, which was appreciated by guests.
Room Quality
8
Room quality received mixed reviews; while some were clean, others were outdated and needed upgrades.
Amenities
8.24
Amenities were adequate, though some guests mentioned that certain features, like the hot tub, were not functional.
Value for Money
7.7
Guests felt that the additional fees for parking and some room conveniences impacted overall value.
Food and Beverage
8.65
Breakfast and dining options received positive mentions, with many enjoying the food quality.
Overall Experience
8.72
Despite some negatives, many guests expressed enjoyment of their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:43

Property Description

Luxurious Amenities
Indulge in a full-service spa, 24-hour gym, and plush rooms with 32" LCD TVs. Enjoy free WiFi, parking, and Bath & Body Works amenities.

Culinary Delights
Savor fresh seafood at BlueFin Grille or grab a Starbucks Coffee on-site. The spa restaurant at G Salon offers a delightful dining experience.

Relaxation and Recreation
Unwind in the indoor pool, heated outdoor pool with whirlpool, or explore the historic Federal Hill district just a short walk away.

Experience luxury and convenience at Marriott Providence Downtown. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 588 reviews
Cleanliness: 7.75
Service: 9.41
Location: 8.76
Room Quality: 8
Amenities: 8.24
Value for Money: 7.7
Food and Beverage: 8.65
Overall Experience: 8.72
F
frank • solo_traveller • us
8
The location is great based on our graduation visit. I definitely would stay here again. Good location.
Pros:

The staff was real helpful and accommodating for the stay at the hotel

Cons:

The outside traffic is sometimes bother some early in the morning at late at night when you’re sleeping

2026-05-17 • via Nuitee
D
Dean • couple • us
9
We loved the shuttle for getting around
Pros:

Did not get to fully use the breakfast.. opened a little too late for us

Cons:

They put us in a room that was taken, at first… also, they should have told us upfront that $100 was to be taken out of my card, before being reimbursed

2026-05-12 • via Nuitee
J
JaneB772 • Solo travel • Sandwich, Cape Cod, Massachusetts
10
Amazing staff
Pros:

I stayed at this hotel while my sister was in Rhode Island Hospital. The location was wonderful so close and convenient. But the true stars were the staff, especially Ajiefana at the front desk. She went above and beyond to make my stay as easy as possible, truly so kind and much appreciated during a very difficult time!

2026-05-09 • via Tripadvisor
M
Melinda • solo_traveller • us
8
Overall a nice experience
Pros:

Nice amenities, restaurant and bar.

Cons:

Costly parking for a lot .

2026-05-04 • via Nuitee
K
Kristen • solo_traveller • us
10
2026-05-03 • via Nuitee
R
Rijkaard • couple • us
6
2026-05-01 • via Nuitee
A
Alfredo • family_with_children • us
6
Pros:

Central to all the sites I wanted to visit.

Cons:

Indoor Pool was too cold.
The sliding doors for the bathrooms in the hotel room is a dumb idea from a sound isolation point of view.

2026-04-27 • via Nuitee
S
Stacy • couple • us
10
2026-04-25 • via Nuitee
D
Devon • family_with_children • us
8
2026-04-23 • via Nuitee
P
Perry • couple • us
10
We wished we could’ve stayed longer!
Pros:

Conveniently located, delicious restaurant and beautiful pool! Comfy bed and quiet floor!

Cons:

Extra cost for parking

2026-04-21 • via Nuitee
V
Vikas • couple • us
7
Great location, great staff, the building needs updates badly
Pros:

Great staff

Cons:

Older amenities, room was not fully clean

2026-03-31 • via Nuitee
B
Bjorn • couple • us
7
Very nice time
Pros:

Very close to everywhere I needed to be for the time i was out in Providence

Cons:

My water faucet turned when i turned on the sink in room 369..

2026-03-30 • via Nuitee
S
Sarah • family_with_children • us
8
Pros:

The restaurant is amazing

Cons:

I had blood on my towel in one room and the other room they took our dirty towels and clothes and only gave us towels back.

2026-03-26 • via Nuitee
A
Amanda • family_with_children • us
10
Cons:

No complimentary breakfast

2026-03-23 • via Nuitee
R
Ryan • extended_group • us
10
2026-03-16 • via Nuitee
7
782minyal • Friends getaway
6
Not a good value for the noney
Pros:

For a rather expensive hotel, I found our room to be less than upscale. The bathroom did not have a vent so it was very hot and steamy to do makeup or hair. No outlets near the hall mirrors and no mirror over the desk where there were outlets made other options for makeup or hair non-existent. The bedding was too restrictive and I had to pretty much pull the comforter and sheets completely out of the duvet cover to be comfortable. The in room temperature was too warm and the heating unit did not allow adjusting. Parking was an additional cost which I find insulting after paying so much for our room. I don't think I would choose this hotel again.

2026-03-15 • via Tripadvisor
D
Duarte • couple • us
1
My son almost had a part of the ceiling fall on his head, I got a cheaper room then I purchaed online & changed room
Pros:

I would’ve enjoyed the stay if i was able to get thr room i had originally purchased.

Cons:

First thing that was extremely unacceptable during my stay was when i had my son was playing at the pool part of the ceiling fell off & almost fell right on top of my childs head. If my son was one inch away from where he was he wouldve been knocked out into the pool by that. On top of that I was given a smaller room then i purchased & when asked to change rooms it was still uncomfortable & not the room I chose. Im not sure if that happens often but i spent a good amount of money on a room that I never received when all I wanted was my moneys worth. I also have never been to a hotel that you I am not able to access the wifi password even after purchasing a room. I was extremely disappointed with the stay I had.

2026-03-12 • via Nuitee
S
SkyTraveler1001 • Business
10
They Just Get It Right!
Pros:

From the moment I arrived, the Providence Marriott delivered an experience that truly stood out. The level of hospitality was exceptional — every team member, from the front desk to housekeeping and maintenance, made me feel genuinely welcomed and cared for.

Dining was a highlight of the stay. The food was excellent, and the service felt like a five-star restaurant experience; attentive, polished, and always delivered with a smile. Kudos to the chef and kitchen team for getting it so right.

What impressed me most were the thoughtful details: a modern, comfortable room with plenty of outlets, perfect water pressure, and a room temperature that was spot-on upon arrival. It’s clear this hotel pays attention to guest comfort at every level.

With convenient all-day dining, a great fitness center, and an inviting pool, this stay exceeded expectations in every way. I left impressed and already looking forward to returning.

2026-03-02 • via Tripadvisor
C
Carl • couple • us
8
Good Stay
Pros:

Great staff, nice amenities considering its age/use.

Cons:

Tough to get to the property….weird location and insufficient and expensive parking.

2026-03-02 • via Nuitee
J
Jacques • solo_traveller • za
10
Enjoyed the stay.
Pros:

Friendly and helpful staff making you feel at home. Rooms are well equipped and facilities well looked after.

2026-02-23 • via Nuitee