The Sebel Quay West Auckland

Hotels
•
Accor
8.8 (776 reviews)
8 Albert Street, Auckland, 1010 , Auckland , NZ
64-9-309 60 00

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Facilities

Express check-out
Newspapers in lobby (surcharge)
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful staff
Cons:
Ongoing construction
Parking issues
Need for updates

Categories

Cleanliness
8.73
Chamber was clean and well-maintained, but some variations noted.
Service
8.9
Staff was noted as very helpful, enhancing the overall experience.
Location
9.24
Excellent location for accessing the waterfront and commercial areas.
Room Quality
8.69
Rooms spacious but some mentioned they needed updating.
Amenities
8.72
Facilities like pool and spa were appreciated despite some being dated.
Value for Money
8.68
Perceived as great value for spacious apartments.
Food and Beverage
8.73
Breakfast on the terrace was a highlight, but no specific critique noted.
Overall Experience
8.7
Overall experience was positive, but with concerns about ongoing works.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Discover a home away from home at The Sebel Quay West Auckland, where comfort meets convenience in the heart of the city.

Location & Accessibility
Perfectly situated, just a stone's throw from Queen Street Shopping District and Princes Wharf, explore commercial gems, vibrant markets, and cultural attractions with ease.

Comfort & Amenities
Enjoy our 29 individually decorated guestrooms featuring fully equipped kitchens, private balconies, and complimentary high-speed internet. Each room is designed to provide you with a relaxing retreat.

Exciting Recreation
Dive into adventure with nearby activities such as surfing, kayaking, and even skydiving! After a day of exploration, unwind at our charming coffee shop/café to satisfy your appetites.

Book your stay today and experience the best that Auckland has to offer!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

  • Sustainability Certifications

    Qualmark Sustainable Tourism Business Award

Location

Guest Reviews

8.8
Based on 776 reviews
Cleanliness: 8.73
Service: 8.9
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
S
Sarah • couple • nz
8
2026-07-22 • via Nuitee
A
Alison • couple • nz
9
Great place to stay when visiting Auckland. Nice and central and lovely room with all the facilities u need and great vi
Pros:

Great room with all the facilities u need in a great location and great staff

2026-07-19 • via Nuitee
J
Jessica • couple • au
4
2026-07-15 • via Nuitee
H
Helen • family_with_children • au
9
2026-07-12 • via Nuitee
M
Maz • solo_traveller • nz
5
We loved the location close to the waterfront etc. our deck had scaffolding so our view was obstructed and the apartment
Pros:

Location

Cons:

The first room we went into smelled so bad of curry and felt very dirty, we had to ring reception they quickly moved us to another room. The rooms are feeling very tired and run down definitely in need of a reno!

2026-07-12 • via Nuitee
M
Michael • solo_traveller • nz
7
Pros:

Staff were friendly amd helpful

Cons:

Tv's were too small

2026-07-05 • via Nuitee
B
Bodala • extended_group • us
10
2026-07-03 • via Nuitee
W
Will • couple • nz
6
The room was dated and could do with a refresh
2026-06-24 • via Nuitee
K
Karlena • solo_traveller • nz
9
Pros:

Very nice apartments, walking distance to everything you needed, really nice staff..

Cons:

Our stay was too short. Will definitely be back

2026-06-16 • via Nuitee
M
Marina • couple • wf
8
Pratique et fonctionnel
Pros:

Appartement très bien situé, confortable, très bien pour profiter du centre ville d’Auckland et prendre le ferry

2026-06-10 • via Nuitee
M
Moana • solo_traveller • pf
7
Correct
Pros:

Location

Cons:

Room and corridor old

2026-06-07 • via Nuitee
R
Ray • family_with_children • nz
8
2026-06-01 • via Nuitee
P
Pira • solo_traveller • nz
10
Pros:

Everything

Cons:

Nothing

2026-05-26 • via Nuitee
M
Miriam • couple • nz
10
Wonderful Staff Comfy Bed Clean Hotel Family FAV
Pros:

Love the service and the privacy POOL is Great SAUNA GREAT

Cons:

Nil

2026-05-21 • via Nuitee
A
Ane • couple • nz
10
2026-05-20 • via Nuitee
I
Ian • couple • au
9
2026-05-18 • via Nuitee
L
Lane • couple • au
8
2026-05-15 • via Nuitee
S
shiree • extended_group • nz
9
Would stay again.
Pros:

Convenient, central, close to viaduct, shopping and Spark arena. Loved the upgrade of having 3 bedroom and two bathroom wings, so two couples get their own wing of bedroom and a bathroom. Fabulous ocean and city views, lovely staff, comfortable stay. Loved the late check out of 11am, giving us time for a run, shower etc before leaving..

Cons:

Na

2026-05-14 • via Nuitee
J
Jennifer • solo_traveller • nz
8
2026-05-14 • via Nuitee
T
Tom • couple • nz
10
2026-05-13 • via Nuitee