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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Allergy-free room
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ATM/cash machine on site
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Indoor pool
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Paid WiFi
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Sun loungers or beach chairs
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Hilton St. Louis at the Ballpark offers elegant rooms with modern amenities including flat-screen TVs, coffee machines, and ergonomic work desks.
Top-Notch Facilities
Enjoy a rooftop bar with stunning views, an indoor pool, and a state-of-the-art fitness center during your stay. The hotel also boasts a business center and attentive concierge staff.
Dining Options Galore
Indulge in a variety of dining experiences, from American cuisine at Market Street Bistro to pizza at Imo's Pizza. Don't forget to try the steaks and seafood at Mike Shannon's restaurant.
Ready to experience luxury and convenience in the heart of St. Louis? Book your stay at Hilton St. Louis at the Ballpark now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The location to the ballpark and Arch was excellent. The staff were very welcoming and answered questions and provides guidance when needed.
We had planned to use the pool, however, apparently it closes whenever there's a game. It was open for the morning, but closed earlier than posted in the afternoon.
Some of the furnishings were worn and had tears in the upholstery.
The location is perfect. I have stayed here numerous times without any problems so hopefully this was just a rare occasion but I was very disappointed.
The air conditioner in our room did not cool. You had to hold down the handle to flush the toilet. We were not given any complimentary Waters or anything upon arrival. The breakfast was good but expensive. The manager told me she would refund my parking and add points to my Hilton honors account which did not happen. She also said that she was going to reimburse the breakfast but again that didn't happen either.
Great location!
A bit outdated. Carpet in room was old and worn. Shower was tiny.
They didn't let me know the extra bed was not available
Great location, Room and Rooftop bar was great
Didnt know pool was down for our 2 night stay
Great location, sleep, facilities, and breakfast
It was close to our venue
The AC was messed up the entire time we were there and we couldn't take a shower because the water was scolding hot we asked them to fix it and it still didn't change anything.
Staff was very friendly and fun! Beds were great! Pillows are exceptional! Shower pressure was awesome!
Nothing
Was a great room - enjoyed being able to park and not leave until it was time to depart - everything was close - attended a Banana's game at the stadium and enjoyed walking around St. Louis the day before. Was a great quick stay and very easy.
Might need to update some of the bathrooms - my room shower broke actually came out of the wall. Other than that small hiccup it was a good stay.
Had an absolute fabulous time at the Hilton St. Louis at the Ballpark. The location was perfect for going to the Arch, sightseeing, food and Busch Stadium. The rooms were clean and high end. Staff was super friendly and helpful. Very flexible with requests and even had secured parking for our oversized vehicle! Pricing was very affordable and well worth what we got. We would definitely stay there again!
The closeness to Bush stadium and the arch. Even though our rooms were in different buildings we still felt that this was a safe establishment and the staff was very friendly and helpful. The beds were comfortable and the rooms were clean and smelt nice.
It would have been very nice to have our rooms close together since traveling with our children. However we understand that it was a very busy weekend and it wasn't the end of the world. Also in the evening it did take quite a while to wait for our elevators but once again not the worst thing that it could have been.
We came to attend the Cardinal ballgame and this was a perfect location for two sixty plus senior citizens. The bed was comfy and the room was delightful. The only complaint was the cold buffet food. I wish we did not waste our money.
The cold food in the buffet for breakfast.
Property was close to venue. Beds were comfortable. We were given a free breakfast for the delays experienced at check in.
Property was not prepared for a major turnout for an event despite being located next to a MLB stadium. There were multiple, if not close to 100 families displaced for an extended time despite confirming a check in time. Many of us did not receive time prior to the game start to be able to check in, clean up and unload luggage before activities started and we had to miss pre-game activities. We booked the hotel nearly 8 months prior and confirmed a 4pm check in to make it to the pregame show but was not called for our room availability until after 530pm while waiting in the crowded lobby. It doesn't sound like much except after traveling for hours to be sure and make the show activities at 5pm, we had to miss them and barely made it to the game prior to start.
Will not be booking this hotel again on game days.
Why Hilton St. Louis sucks
* Outlets conveniently on one side of bed, but not the other
* Impossible to find on/off switches on all the lamps. They have an accordion shape and a metallic reflection that hides a small button on a lower crease between the bellows on the back. Our bad for not finding that in the dark. None were connected to a wall switch. Always fun fiddling with new lamp designs in the dark, for no good reason.
* No microwave
* Fridge broke, they had to replace it.
* Grimy walls/floors in bathroom and unidentified hair
* Broken light over the bed
* Tv not facing the bed- the desk and a framed photograph are directly facing the bed, while the tv is to the side, facing the wall because that makes sense.
* No freezer in the fridge
* Temperature won’t go above 74°
* Near impossible to figure out the shower. What’s so wrong with the shower on/off system of every other home and hotel on earth? It took 10 different combinations of pressing/pulling a tab on the wall and turning the handle to magically land on a working shower.
* No exhaust fan in the bathroom for the moisture or for noise
* Ice machine in the hallway releases more ice than fits their provided buckets, making it a guarantee to spill ice all over their floor, each and every time it’s used
*Our second key didn’t work, which a very joyless staff member handled begrudgingly
* Shower ceiling is very low. Be prepared to duck your entire shower if you’re even just barely considered tall
* All this joy for $400
*But the view is incredible, stadium side
So close to all the great places around the ballpark.
West Tower is a little dated.
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