Sheraton Houston Brookhollow Hotel

Hotels
•
Sheraton
8 (587 reviews)
3000 North Loop West , Houston , us
+1 713-688-0100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
6.39
Multiple reviews indicate poor cleanliness, with mentions of dirty rooms and mold.
Service
9.36
Many reviews praised the staff for being friendly and accommodating.
Location
8.9
Several reviews highlight the convenient location of the hotel.
Room Quality
6.85
Guests mentioned outdated facilities and poor mattress quality.
Amenities
8.38
Buffet breakfast and room service received positive notes.
Value for Money
7.34
Some comments suggest it was overpriced for the quality offered.
Food and Beverage
8.39
The buffet breakfast was generally liked, though repetitive.
Overall Experience
8.36
Mixed sentiments but several guests found it pleasant despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:23

Property Description

Convenient Location and Complimentary Shuttle Service
Located in Houston's Uptown District, our hotel offers easy access to the city's attractions with a free shuttle service to the Galleria mall, restaurants, and nightclubs.

Modern Amenities for a Comfortable Stay
Enjoy a smoke-free environment with free parking, an outdoor pool, a fitness center, and guestrooms equipped with free Wi-Fi, flat-screen TVs, and our signature Sweet Sleeper beds.

Delicious Dining Options and Relaxing Atmosphere
Indulge in Southwestern American cuisine at Cimarron restaurant, grab a Starbucks coffee in your room, and unwind with a cocktail at Tuxedo's bar.

Book your stay at Sheraton Houston Brookhollow now for a memorable experience!

Important information:

Please note that guests must be 21 years or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

8
Based on 587 reviews
Cleanliness: 6.39
Service: 9.36
Location: 8.9
Room Quality: 6.85
Amenities: 8.38
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.36
C
Casey • solo_traveller • us
8
2026-08-23 • via Nuitee
J
Juan • couple • us
10
2026-08-22 • via Nuitee
L
Latasha Garain • couple • us
10
Fantastic Stay as Always!!!
Pros:

Fantastic stay and breakfast!

Cons:

Everything was great!

2026-08-17 • via Nuitee
S
Sonia • couple • us
10
2026-08-13 • via Nuitee
G
George • family_with_children • us
7
2026-08-10 • via Nuitee
C
Carlos • solo_traveller • us
10
Pros:

We enjoy All ,personal ,service and Brakefst .
Please continue doing this service

Cons:

No complain

2026-08-07 • via Nuitee
A
Alex • solo_traveller • cn
8
2026-07-24 • via Nuitee
A
Angel • couple • us
3
2026-07-22 • via Nuitee
S
Sandra • solo_traveller • us
10
My stay was very very good! Felt safe and comfortable!!🌟🌟
Pros:

It was very clean and staff was excellent!
Will stay again!!

Cons:

The only complaint was the bathroom tubs have no handles low for ederly people to hold on to get up out of tub!
The handle is up high!

2026-07-03 • via Nuitee
M
Martijn Vos • solo_traveller • nl
8
2026-06-22 • via Nuitee
J
Joao • couple • us
9
I will be back 👍
Pros:

Great location - professional staff

2026-06-19 • via Nuitee
H
Hennadzi Kurachkin • solo_traveller • us
10
2026-06-17 • via Nuitee
C
Cyril • family_with_children • us
6
It served the purpose, since it was close to Herman Memorial Hospital
Pros:

Did not eat breakfast, location was great

Cons:

The bed felt like it had broken springs on one side.
Could not make the room any cooler nor could you read the temperature.
The cold-water faucet at the bathroom sink was so tight you could barely turn it..
Had to leave quickly, so didnt get a chance to the staff.

2026-06-11 • via Nuitee
S
Scarlet • family_with_children • us
10
Pros:

Staff was amazing
Rooms beautiful and clean

2026-06-05 • via Nuitee
E
Erika • couple • us
7
2026-05-20 • via Nuitee
E
Erica Silas • solo_traveller • us
9
2026-05-19 • via Nuitee
J
Jason • couple • us
7
2026-05-14 • via Nuitee
C
Celia • couple • us
10
2026-05-13 • via Nuitee
M
Martin • solo_traveller • gb
6
Tired but practical (for cars)
Pros:

Convenient for my business meetings. Parking. OK informal bar/restaurant

Cons:

Tired - not at all what I expected from a Sheraton. No nice cafes or shops within walking distance as far as I could tell

2026-05-09 • via Nuitee
Q
Quarshie • couple • us
8
2026-05-08 • via Nuitee