San Antonio Marriott Riverwalk

The staff was so incredibly kind to our group of young adults. They were so welcoming and friendly they gave us relief after a long day of traveling. Thank you Mathew, Trevor, Caroline, Genesis. You have been making our stay at the Marriot such a pleasant experience.

Location next to conference.

The stay was wonderful, but one person really stuck out. Lupe in the concierge lounge made my stay that much more memorable. She was so sweet and helpful and just radiated positivity. They are lucky to have her!

It’s in the middle of my favorite city. And we got to enjoy the celebration for the SPURS winning the Western Conference Championship! We are big fans and loved the location and being able to be right in the middle of it all!

I want to say that Ashunta Taylor that works in guest services is exceptional. I called around 10:00 p.m. to send a cocktail to my wife as a surprise. I didn't know how to do that until Ashunta helped me with it. My wife didn't answer the door. So I had to call Ashunta back to resend it. Her willingness to go above and beyond and help me with the surprise was outstanding. I hope management from the Marriott San Antonio Riverwalk know the have a great one in Ashunta!!! I have never stayed there, but with customer service like that it will be first on my list when I get to San Antonio.

Travel once a month and sometimes more. Ms Lupe S was the attendant in the concierge lounge. Every day she went over and beyond for everyone! This by far was the best concierge experience that I have ever had!

Anthony P did an excellent job helping us park at the Marriot River Walk.

I highly recommend staying at the Marriott SA Riverwalk. From the moment we arrived, the front desk attendant, Destiny, made us feel incredibly welcome. Kudos to Destiny because she was extremely professional and thorough about all the hotel amenities. She thank us for our Marriott Bonvoy Rewards membership. We were awarded an amazing upgrade to a balcony room with Riverwalk view, WITHOUT us requesting it! Of course, upgrades are based on availability and upon member’s request. Destiny offered us to take advantage of the Destination Fee of $50 per room with access to a nice Member’s Lounge on the 28th floor and other benefits…100% recommend it!!! The assigned balcony room on the 24th floor was spacious and very clean. Earplugs are offered by the nightstand, as some guest have complained of the cars honking downtown during the Spurs Playoffs and upcoming finals…we didn’t need them at all (but we’re Spurs fans). The bathroom is a normal size with a convenient vanity area and a magnifier mirror. The shower and toilet private area was fine for us, just a bit tight due to the privacy door(that we prefer.) But, others reviewers found it as too inconvenient to their like. Shout out to Lupe and Yilanna at the lounge for their great management of the lounge and nice presentation of the breakfast buffet and hors d'oeuvres at a smaller scale than the restaurant…included in the Destination Fee…a spectacular Riverwalk and downtown view! Excellent and clean pool and fitness room. The bar lounge and staff were great and welcoming too. The hotel location is perfect for walking to ALL downtown attractions and Rivercenter Mall. The check-out team of Candice and Destiny were SUPERB. Thank you & we’ll definitely be back!

The hotel was very nice and in a great location. Our room had a wonderful view of San Antonio. Everyone in the hotel was helpful and pleasant. We especially liked Lupe S., our server in the concierge lounge. She was knowledgeable about the area and gave us hints about preparing for the street celebration for the Spurs victory. She also cooked great breakfasts. Thank you, Lupe!

The location and prices and pictures matched the rooms

What a wonderful hotel in a great city! The location and views of the Riverwalk and surrounding city were beautiful during the day and stunning at night! All of our interactions with hotel staff were great. Everyone was pleasant and friendly. Special shout out to Lupe in the concierge lounge and staff at the concierge desk who offered great local suggestions that made our trip and stay memorable! We’ll be back!

Fernando was the highlight of the business trip. Very good at what he does behind the bar. Very personable and responsive. One man show. I’ll see you when I come back to SA.

Position was second to none. Close to everything

The front desk staff, cleaning staff and bar staff were friendly, professional, engaging and memorable.

Great location, great hotel, great staff! Special shout out to Lupe who worked in the concierge lounge & gave us some great tips on local activities and restaurants. She definitely made it a more enjoyable stay.

Belinda in the Cafe cortina did a great job in service in us today she's a great employee

Location

Did not get to eat breakfast