San Antonio Marriott Riverwalk

Location

It was a great experience from us were clean. It was quiet. People were very kind. Destiny was kind and a gentleman the day before.

Clean, nice staff, great view especially at night

Everyone was wonderful! Especially David in the breakfast restaurant!

I visited this hotel while I was in San Antonio for a conference. It is a very nice, clean, and safe hotel. This Marriott was close to the Henry Gonzalez Convention Center, which is where my conference was held, the Alamo, and the Riverwalk. I would stay here again.

First, this hotel has always been a favorite in downtown San Antonio. The staff, service and quality are top notch. I wanted to give out a huge shout to David, who was working the bar and food area today. He went above and beyond for us and made our day special for my wife and I. This is what I mean when I say that this is what you get at the Marriott Riverwalk.

room was great.

I like the location / balcony view

The staff was so incredibly kind to our group of young adults. They were so welcoming and friendly they gave us relief after a long day of traveling. Thank you Mathew, Trevor, Caroline, Genesis. You have been making our stay at the Marriot such a pleasant experience.

Location next to conference.

The stay was wonderful, but one person really stuck out. Lupe in the concierge lounge made my stay that much more memorable. She was so sweet and helpful and just radiated positivity. They are lucky to have her!

It’s in the middle of my favorite city. And we got to enjoy the celebration for the SPURS winning the Western Conference Championship! We are big fans and loved the location and being able to be right in the middle of it all!

I want to say that Ashunta Taylor that works in guest services is exceptional. I called around 10:00 p.m. to send a cocktail to my wife as a surprise. I didn't know how to do that until Ashunta helped me with it. My wife didn't answer the door. So I had to call Ashunta back to resend it. Her willingness to go above and beyond and help me with the surprise was outstanding. I hope management from the Marriott San Antonio Riverwalk know the have a great one in Ashunta!!! I have never stayed there, but with customer service like that it will be first on my list when I get to San Antonio.

Travel once a month and sometimes more. Ms Lupe S was the attendant in the concierge lounge. Every day she went over and beyond for everyone! This by far was the best concierge experience that I have ever had!

Anthony P did an excellent job helping us park at the Marriot River Walk.

I highly recommend staying at the Marriott SA Riverwalk. From the moment we arrived, the front desk attendant, Destiny, made us feel incredibly welcome. Kudos to Destiny because she was extremely professional and thorough about all the hotel amenities. She thank us for our Marriott Bonvoy Rewards membership. We were awarded an amazing upgrade to a balcony room with Riverwalk view, WITHOUT us requesting it! Of course, upgrades are based on availability and upon member’s request. Destiny offered us to take advantage of the Destination Fee of $50 per room with access to a nice Member’s Lounge on the 28th floor and other benefits…100% recommend it!!! The assigned balcony room on the 24th floor was spacious and very clean. Earplugs are offered by the nightstand, as some guest have complained of the cars honking downtown during the Spurs Playoffs and upcoming finals…we didn’t need them at all (but we’re Spurs fans). The bathroom is a normal size with a convenient vanity area and a magnifier mirror. The shower and toilet private area was fine for us, just a bit tight due to the privacy door(that we prefer.) But, others reviewers found it as too inconvenient to their like. Shout out to Lupe and Yilanna at the lounge for their great management of the lounge and nice presentation of the breakfast buffet and hors d'oeuvres at a smaller scale than the restaurant…included in the Destination Fee…a spectacular Riverwalk and downtown view! Excellent and clean pool and fitness room. The bar lounge and staff were great and welcoming too. The hotel location is perfect for walking to ALL downtown attractions and Rivercenter Mall. The check-out team of Candice and Destiny were SUPERB. Thank you & we’ll definitely be back!

The hotel was very nice and in a great location. Our room had a wonderful view of San Antonio. Everyone in the hotel was helpful and pleasant. We especially liked Lupe S., our server in the concierge lounge. She was knowledgeable about the area and gave us hints about preparing for the street celebration for the Spurs victory. She also cooked great breakfasts. Thank you, Lupe!