Raleigh Marriott Crabtree Valley

Hotels
Marriott Hotels & Resorts
9 (560 reviews)
4500 Marriott Drive , Raleigh , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Cons:
Poor cleanliness in some areas
Missing amenities in the room

Categories

Cleanliness
8.14
Some rooms were clean and spacious, but one review noted a bad smell in the bathroom.
Service
9.61
Multiple mentions of exceptional service, especially from staff members like Mell, Tegest, and Jennifer.
Location
9.15
Convenient location across the street from Duke hospital and easy access to the restaurant.
Room Quality
9.1
Rooms reported as nice with clean and spacious bathrooms.
Amenities
8.63
Good amenities including a coffee maker and mini fridge, but missing trash cans were noted.
Value for Money
9.09
Overall worth every penny spent for the experience.
Food and Beverage
9.14
Positively reviewed meals, especially the Thanksgiving Brunch and breakfast services.
Overall Experience
9.11
General satisfaction with the hotel, noting intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:07

Property Description

Luxurious Amenities
The Raleigh Marriott Crabtree Valley offers guests a premium experience with 47-inch SMART TVs, in-room coffee makers, and mini-fridges. Enjoy your favorite films and shows with Netflix available for entertainment.

Culinary Delights
Indulge in a culinary journey at BRAISE, where lunch and dinner feature contemporary Southern American cuisine. With two on-site restaurants, guests can savor a variety of delicious dishes without leaving the comfort of the hotel.

Convenient Location
Situated just minutes away from Crabtree Valley Mall and popular attractions like Shelly Lake Park and the North Carolina Museum of Art, the hotel provides easy access to entertainment and leisure options for guests.

Book your stay at Raleigh Marriott Crabtree Valley now to experience luxury, delectable dining, and a prime location all in one place.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

9
Based on 560 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
T
Teresha & Basirou couple us
8
2026-07-22 via Nuitee
E
E285NBjennys Business
8
Business Meeting
Pros:

Very pleasant experience at Crabtree and Tegest G. was delightful each morning at the coffee bar. She provided me with a smile, small talk and delicious iced coffee daily.

2026-07-21 via Tripadvisor
D
Dynasty family_with_children us
1
2026-07-14 via Nuitee
K
Kathleen solo_traveller us
8
Pros:

The staff was super.Helped out with everything that I needed.Thank you soo much I will differently be back.Kathy

Cons:

Wish I could have stayed longer

2026-07-14 via Nuitee
F
F9033LLchristopherj Solo travel
10
Best bar experience
Pros:

Jennifer is an amazing bartender that puts service above Self. Matt is also very hospitable.

2026-07-06 via Tripadvisor
K
K6706OTpaulh Solo travel
10
Enjoyed our stay
Pros:

Hotel was a pleasant experience. However, what really made the service exceptional was our breakfast server Taylor. She was very helpful with the menu and making recommendations as well as providing good conversation. I would attend again.

2026-07-03 via Tripadvisor
W
WILLIAMS couple us
10
Great accommodations but prefer free parking at a hotel
Pros:

Friendly and helpful staff, clean and lovely stay

Cons:

Charged for parking in the parking lot

2026-06-29 via Nuitee
2
210ramii Business
10
Love Marriott Crabtree
Pros:

Troy and Jim were great at making me feel at home - I stayed for a week and they personalized my stay - loved the gym - bar and pool.

2026-06-28 via Tripadvisor
E
EricaBobo Business North Carolina Mountains, North Carolina
10
Good.
Pros:

Great Hotel and location. Parking and finding entrance was difficult.

2026-06-27 via Tripadvisor
L
Lorrelle couple us
9
Pros:

The location was great for the event I was attending. It was nice and clean

Cons:

I wanted to go to the pool to relax a bit for my event but I was u able to do so do to the pool party they had filled with kids.

2026-06-27 via Nuitee
1
154ashlync Friends getaway
10
5/5 Experience
Pros:

We had lunch and a couple drinks at the bar/restaurant, and our server (Matthew W) was great! Very knowledgeable and good company. Would recommend, especially if he’s behind the bar!

2026-06-26 via Tripadvisor
C
claudiadX8703BA Business
10
Great experience!
Pros:

We had a great experience while staying at the Marriott for the SPOA conference. The staff was amazing and the hotel was very clean. We especially had lovely afternoons with Matthew W. at the bar. He was kind, fun, and very accommodating.

2026-06-25 via Tripadvisor
S
siris4u Business Edison, New Jersey
10
Best service ever Jennifer the best she is an amazing bartender!
Pros:

Best bartender Jennifer and Matt B the best guys in the town

2026-06-17 via Tripadvisor
S
Smith solo_traveller us
10
Enjoyable stay
Pros:

Very clean and comfortable

2026-06-15 via Nuitee
S
Sanchez solo_traveller us
1
Pros:

Spacious

Cons:

Outdated, over priced (470 for 1 night) outlets buzzed all night, no microwave, messy (hair in shower)

2026-06-10 via Nuitee
7
708richn Business Punta Gorda, Florida
8
Good but not Great
Pros:

The hotel is “nice”, but not “great”. I’m here for a week for business and the first day of housekeeping was just bad. I got back to my room shortly after housekeeping left, and the only things I noticed they did was put a new towel in the shower, and move the bed covers up. No new plastic bag for the ice bucket, no new glasses, and they left the pillows the same as when I left in the early morning.

I get they couldn’t upgrade my room (being Platinum status), but at least put some effort into cleaning my room.

2026-06-05 via Tripadvisor
C
christopherfF3050CC Solo travel
10
Very pleasant
Pros:

I was a couple hours early before my check in and Tegest G was very kind and helped the time go by a lot faster!

2026-06-05 via Tripadvisor
J
juliacS2248HS Business
10
Best service ever
Pros:

Jennifer is the best ever. I also love Matt W. I went to the bar on Saturday and Sunday and thoroughly enjoyed the service.

2026-05-31 via Tripadvisor
A
A7740XAkenb Friends getaway
10
Simply incredible.
Pros:

Service was simply outstanding. Jennifer and Justin both should be the face of Marriott customer service. They made my 3 nights there at the bar fun and memorable. Can’t wait for my next trip.

2026-05-16 via Tripadvisor
J
jeffrE9888YR Friends getaway
10
Great Bar Service
Pros:

Outstanding service in the bar !!!
Best ever and they keep it fun.

2026-05-16 via Tripadvisor