Raleigh Marriott Crabtree Valley

Hotels
Marriott Hotels & Resorts
9 (533 reviews)
4500 Marriott Drive , Raleigh , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Cons:
Poor cleanliness in some areas
Missing amenities in the room

Categories

Cleanliness
8.14
Some rooms were clean and spacious, but one review noted a bad smell in the bathroom.
Service
9.61
Multiple mentions of exceptional service, especially from staff members like Mell, Tegest, and Jennifer.
Location
9.15
Convenient location across the street from Duke hospital and easy access to the restaurant.
Room Quality
9.1
Rooms reported as nice with clean and spacious bathrooms.
Amenities
8.63
Good amenities including a coffee maker and mini fridge, but missing trash cans were noted.
Value for Money
9.09
Overall worth every penny spent for the experience.
Food and Beverage
9.14
Positively reviewed meals, especially the Thanksgiving Brunch and breakfast services.
Overall Experience
9.11
General satisfaction with the hotel, noting intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:07

Property Description

Luxurious Amenities
The Raleigh Marriott Crabtree Valley offers guests a premium experience with 47-inch SMART TVs, in-room coffee makers, and mini-fridges. Enjoy your favorite films and shows with Netflix available for entertainment.

Culinary Delights
Indulge in a culinary journey at BRAISE, where lunch and dinner feature contemporary Southern American cuisine. With two on-site restaurants, guests can savor a variety of delicious dishes without leaving the comfort of the hotel.

Convenient Location
Situated just minutes away from Crabtree Valley Mall and popular attractions like Shelly Lake Park and the North Carolina Museum of Art, the hotel provides easy access to entertainment and leisure options for guests.

Book your stay at Raleigh Marriott Crabtree Valley now to experience luxury, delectable dining, and a prime location all in one place.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 10 per day.

Location

Guest Reviews

9
Based on 533 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
W
WILLIAMS couple us
10
Great accommodations but prefer free parking at a hotel
Pros:

Friendly and helpful staff, clean and lovely stay

Cons:

Charged for parking in the parking lot

2026-06-29 via Nuitee
2
210ramii Business
10
Love Marriott Crabtree
Pros:

Troy and Jim were great at making me feel at home - I stayed for a week and they personalized my stay - loved the gym - bar and pool.

2026-06-28 via Tripadvisor
E
EricaBobo Business North Carolina Mountains, North Carolina
10
Good.
Pros:

Great Hotel and location. Parking and finding entrance was difficult.

2026-06-27 via Tripadvisor
L
Lorrelle couple us
9
Pros:

The location was great for the event I was attending. It was nice and clean

Cons:

I wanted to go to the pool to relax a bit for my event but I was u able to do so do to the pool party they had filled with kids.

2026-06-27 via Nuitee
1
154ashlync Friends getaway
10
5/5 Experience
Pros:

We had lunch and a couple drinks at the bar/restaurant, and our server (Matthew W) was great! Very knowledgeable and good company. Would recommend, especially if he’s behind the bar!

2026-06-26 via Tripadvisor
C
claudiadX8703BA Business
10
Great experience!
Pros:

We had a great experience while staying at the Marriott for the SPOA conference. The staff was amazing and the hotel was very clean. We especially had lovely afternoons with Matthew W. at the bar. He was kind, fun, and very accommodating.

2026-06-25 via Tripadvisor
S
siris4u Business Edison, New Jersey
10
Best service ever Jennifer the best she is an amazing bartender!
Pros:

Best bartender Jennifer and Matt B the best guys in the town

2026-06-17 via Tripadvisor
S
Smith solo_traveller us
10
Enjoyable stay
Pros:

Very clean and comfortable

2026-06-15 via Nuitee
S
Sanchez solo_traveller us
1
Pros:

Spacious

Cons:

Outdated, over priced (470 for 1 night) outlets buzzed all night, no microwave, messy (hair in shower)

2026-06-10 via Nuitee
7
708richn Business Punta Gorda, Florida
8
Good but not Great
Pros:

The hotel is “nice”, but not “great”. I’m here for a week for business and the first day of housekeeping was just bad. I got back to my room shortly after housekeeping left, and the only things I noticed they did was put a new towel in the shower, and move the bed covers up. No new plastic bag for the ice bucket, no new glasses, and they left the pillows the same as when I left in the early morning.

I get they couldn’t upgrade my room (being Platinum status), but at least put some effort into cleaning my room.

2026-06-05 via Tripadvisor
C
christopherfF3050CC Solo travel
10
Very pleasant
Pros:

I was a couple hours early before my check in and Tegest G was very kind and helped the time go by a lot faster!

2026-06-05 via Tripadvisor
J
juliacS2248HS Business
10
Best service ever
Pros:

Jennifer is the best ever. I also love Matt W. I went to the bar on Saturday and Sunday and thoroughly enjoyed the service.

2026-05-31 via Tripadvisor
A
A7740XAkenb Friends getaway
10
Simply incredible.
Pros:

Service was simply outstanding. Jennifer and Justin both should be the face of Marriott customer service. They made my 3 nights there at the bar fun and memorable. Can’t wait for my next trip.

2026-05-16 via Tripadvisor
J
jeffrE9888YR Friends getaway
10
Great Bar Service
Pros:

Outstanding service in the bar !!!
Best ever and they keep it fun.

2026-05-16 via Tripadvisor
J
JeannineP35 Business
10
Helpful
Pros:

Waitress Leilani did an excellent job for three morning breakfasts

2026-05-16 via Tripadvisor
A
Adventure628981 Business
10
Exceptional bar experience
Pros:

The staff at the bar was wonderful. Jenniffer was exceptional and made me feel very welcome after a long day of work. She made great drinks as well!

2026-05-15 via Tripadvisor
L
laureneZ3940BS Solo travel
10
Stand Out Employee!
Pros:

Tegest G made every morning feel special with her warm, genuine welcome and consistently perfect lattes. She has an incredible talent for creating drinks that are perfectly balanced every single time, and her positive energy truly brightened my day. It’s rare to find someone who combines exceptional skill with such kindness and hospitality. Tegest goes above and beyond to create a welcoming atmosphere, and her service is a big reason I looked forward to coming in each morning. Absolutely outstanding experience thanks to her!

2026-05-15 via Tripadvisor
B
B1828IRsamp Business
10
Sunny side up
Pros:

Tegest was the finest server behind the bar during breakfast. 10/10 will return when you have employees like her.

2026-05-14 via Tripadvisor
D
Discover466897 Business
10
Bar tender great
Pros:

Tegesti was great at the restaurant

2026-05-14 via Tripadvisor
S
S3293SUjennifert Business
10
Excellent service
Pros:

Excellent service. Employees are efficient and knowledgeable and always very polite, professional, and friendly.

2026-05-14 via Tripadvisor