Raleigh Marriott Crabtree Valley

Hotels
•
Marriott Hotels & Resorts
9 (570 reviews)
4500 Marriott Drive , Raleigh , US
+1 919-781-7000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Cons:
Poor cleanliness in some areas
Missing amenities in the room

Categories

Cleanliness
8.14
Some rooms were clean and spacious, but one review noted a bad smell in the bathroom.
Service
9.61
Multiple mentions of exceptional service, especially from staff members like Mell, Tegest, and Jennifer.
Location
9.15
Convenient location across the street from Duke hospital and easy access to the restaurant.
Room Quality
9.1
Rooms reported as nice with clean and spacious bathrooms.
Amenities
8.63
Good amenities including a coffee maker and mini fridge, but missing trash cans were noted.
Value for Money
9.09
Overall worth every penny spent for the experience.
Food and Beverage
9.14
Positively reviewed meals, especially the Thanksgiving Brunch and breakfast services.
Overall Experience
9.11
General satisfaction with the hotel, noting intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:07

Property Description

Luxurious Amenities
The Raleigh Marriott Crabtree Valley offers guests a premium experience with 47-inch SMART TVs, in-room coffee makers, and mini-fridges. Enjoy your favorite films and shows with Netflix available for entertainment.

Culinary Delights
Indulge in a culinary journey at BRAISE, where lunch and dinner feature contemporary Southern American cuisine. With two on-site restaurants, guests can savor a variety of delicious dishes without leaving the comfort of the hotel.

Convenient Location
Situated just minutes away from Crabtree Valley Mall and popular attractions like Shelly Lake Park and the North Carolina Museum of Art, the hotel provides easy access to entertainment and leisure options for guests.

Book your stay at Raleigh Marriott Crabtree Valley now to experience luxury, delectable dining, and a prime location all in one place.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

9
Based on 570 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
C
Crenshaw • couple • us
8
2026-09-15 • via Nuitee
A
Andrew • solo_traveller • gb
8
Despite the minor hiccups I would stay again and recommend
Pros:

Location, staff, gym, pool and cost

Cons:

Not having my room cleaned for 2 days. Trying to charge me for parking with no prior agreement

2026-09-01 • via Nuitee
N
Nina • family_with_children • ec
10
Quick vacation in Raleigh
Pros:

Great staff! Great location! Good breakfast. my favorite place to stay in Raleigh!

2026-08-25 • via Nuitee
D
DeQuan • couple • us
10
2026-08-24 • via Nuitee
H
Hayley • couple • us
4
I won’t stay again
Pros:

It was close to the mall

Cons:

No balcony, ice machine didn’t work on my floor, they didn’t give me bags for trash cans, microwave was down the hallway

2026-08-24 • via Nuitee
C
Christopher • couple • us
8
2026-08-24 • via Nuitee
T
TRENDA • solo_traveller • us
4
2026-08-23 • via Nuitee
T
TreD • extended_group • it
6
Pros:

COLAZIONE NON FATTA .
POSIZIONE BUONA

2026-08-12 • via Nuitee
T
tylerhC1554VH • Family
10
Great food and great servers and cooks.
Pros:

Matt B and chef Casey were very accommodating and very nice. Great people and great food.

2026-08-09 • via Tripadvisor
S
Sandra • solo_traveller • ar
9
Pros:

El personal unico.!

Cons:

Las habitaciones son muy viejas .

2026-08-09 • via Nuitee
S
Sheyla • couple • us
10
2026-08-02 • via Nuitee
K
Killian8799 • Family
10
Just like home!
Pros:

Bartenders were excellent! Matt B. Served with a smile and makes great cocktails-even special orders! Food was consistently delicious and reasonably priced. Hotel staff friendly and helpful. Love this place!

2026-07-28 • via Tripadvisor
T
Teresha & Basirou • couple • us
8
2026-07-22 • via Nuitee
E
E285NBjennys • Business
8
Business Meeting
Pros:

Very pleasant experience at Crabtree and Tegest G. was delightful each morning at the coffee bar. She provided me with a smile, small talk and delicious iced coffee daily.

2026-07-21 • via Tripadvisor
K
Kathleen • solo_traveller • us
8
Pros:

The staff was super.Helped out with everything that I needed.Thank you soo much I will differently be back.Kathy

Cons:

Wish I could have stayed longer

2026-07-14 • via Nuitee
D
Dynasty • family_with_children • us
1
2026-07-14 • via Nuitee
F
F9033LLchristopherj • Solo travel
10
Best bar experience
Pros:

Jennifer is an amazing bartender that puts service above Self. Matt is also very hospitable.

2026-07-06 • via Tripadvisor
K
K6706OTpaulh • Solo travel
10
Enjoyed our stay
Pros:

Hotel was a pleasant experience. However, what really made the service exceptional was our breakfast server Taylor. She was very helpful with the menu and making recommendations as well as providing good conversation. I would attend again.

2026-07-03 • via Tripadvisor
W
WILLIAMS • couple • us
10
Great accommodations but prefer free parking at a hotel
Pros:

Friendly and helpful staff, clean and lovely stay

Cons:

Charged for parking in the parking lot

2026-06-29 • via Nuitee
2
210ramii • Business
10
Love Marriott Crabtree
Pros:

Troy and Jim were great at making me feel at home - I stayed for a week and they personalized my stay - loved the gym - bar and pool.

2026-06-28 • via Tripadvisor