Chateau Victoria Hotel & Suites

Hotels
9 (1829 reviews)
740 Burdett Avenue , Victoria , ca
+12503824221

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Amenities
Cons:
Room Comfort Issues
Staff Demeanor

Categories

Cleanliness
8.39
Rooms are consistently clean, though some reviews mentioned issues with room setup.
Service
9.36
Overall service was great, but a few negative comments about staff demeanor were noted.
Location
9.9
Perfect location, walkable to key attractions.
Room Quality
8.35
Some comments on bed comfort issues, but generally good space and amenities.
Amenities
8.38
Amenities well-provided, though some reviews noted the rooms were missing certain items for a group.
Value for Money
9.34
Great value considering location and service.
Food and Beverage
8.89
Dining experiences rated positively, especially at Vista 18.
Overall Experience
9.36
Generally an excellent experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:03

Property Description

Luxurious Rooms with Modern Amenities
Each room at Chateau Victoria Hotel & Suites features a refrigerator, free WiFi, cable TV, electric kettle, and work desk. Some rooms even offer a private balcony for a touch of exclusivity.

Convenience at Your Fingertips
Enjoy a 24-hour reception, hot tub for relaxation, luggage storage, and a business centre all within the hotel premises. Everything you need for a comfortable stay is right here.

Prime Location for Exploration
Situated just a short walk from Miniature World and the British Columbia Parliament Buildings, Chateau Victoria Hotel & Suites is the perfect starting point for your adventures in Victoria.

Book now to experience luxury and convenience at Chateau Victoria Hotel & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1829 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
E
Emma • solo_traveller • nz
8
2026-07-11 • via Nuitee
B
Bettina • family_with_children • de
9
Tolle Lage, große Zimmer, gute Betten
Pros:

Super Lage, sehr großzügiges Zimmer

Cons:

Es möffelte im Zimmer

2026-07-11 • via Nuitee
P
phong • extended_group • us
5
2026-07-08 • via Nuitee
L
Lindsay • family_with_children • us
10
We travelled with kids and loved the hotel and the location.
Pros:

The restaurant, pool our room and parking.

2026-07-06 • via Nuitee
N
nigelg • solo_traveller • ca
9
Great getaway for a few days for Canada day
Pros:

Very good at everything.We had 2 double roomsas travelling with one daughter and two grandchildren, all had a great time.

Cons:

Not much.

2026-07-05 • via Nuitee
A
Alizée • extended_group • fr
8
Bel hôtel pour visiter Victoria
Pros:

- l’emplacement proche du port et du centre
- literie confortable
- personnel accueillant

Cons:

- l’hôtel aurait besoin d’un rafraîchissement

2026-07-05 • via Nuitee
J
Jen • extended_group • us
10
Perfect location, lovely rooms and very helpful staff. Would definitely recommend to anyone staying in Victoria!
Pros:

Great location, very walkable.

Cons:

Loved everything!

2026-07-05 • via Nuitee
J
Julia • extended_group • gb
10
Fabulous, friendly local hotel, owned and would definitely recommend.
Pros:

Location, the room and the extremely helpful staff.

Cons:

Lifts very slow.

2026-07-05 • via Nuitee
M
Marie Therese • family_with_children • at
7
Gut gelegenes Hotel mit sehr freundlichen Personal
Pros:

Das Hotel liegt sehr gut. Das Personal war überaus freundlich. Die Betten sehr komfortabel.
Das Frühstück im 8. Stock mit Blick über die Stadt war sehr schön. Das Buffet war gut. Darüber hinaus gibt es auch Speisen a la carte.
Es gibt einen privaten Parkplatz gegen eine Gebühr.

Cons:

Die Zimmer sind etwas in die Jahre gekommen, aber sauber.

Unsere Toilette hat ein wenig Probleme gemacht, jedoch wurde immer sehr zügig geholfen.

2026-07-05 • via Nuitee
S
Steve • couple • ca
10
Two night for a special birthday. It was perfect!
Pros:

Location is amazing as are the staff!

Cons:

That we had to go home.

2026-07-04 • via Nuitee
R
ronen • couple • us
9
Pros:

We got an upgraded room which was fantastic! The room was very clean! The staff were amazing!

2026-07-02 • via Nuitee
C
Christina • couple • us
10
I loved this hotel and mainly because the staff made me feel like I was at home
Pros:

The staff was exceptional. They went out of their way to give suggestions for dinning options as well as must see places to visit.

Cons:

I liked everything about this property

2026-06-29 • via Nuitee
T
Tina • couple • us
10
2026-06-29 • via Nuitee
T
Tanya • solo_traveller • au
9
Absolutely loved the hotel and my stay there was great. Highly recommend!
Pros:

Loved the location, the staff are great and the room itself was so comfortable, clean and perfect for a solo traveller.

2026-06-28 • via Nuitee
S
Sharon • couple • au
10
Excellent value for money. Room clean and comfortable.
Pros:

Close proximity to city.

2026-06-26 • via Nuitee
M
Magdub • couple • ch
9
2026-06-25 • via Nuitee
M
Manjo • solo_traveller • ca
8
2026-06-25 • via Nuitee
S
Sylvia • solo_traveller • us
8
Nice hotel for families
Pros:

Centrally located, well maintained and clean, friendly and accommodating staff.

Cons:

Busy yet small elevators and no central ac in the room

2026-06-22 • via Nuitee
D
Dana • couple • ca
10
2026-06-22 • via Nuitee
M
Manuel • extended_group • at
9
Top Lage und super Hotel!
Pros:

Super Hotel, freundliches Personal.
Tolle saubere Zimmer und groß.
Lage top, Zentrum zu Fuß erreichbar.
Parken kostet extra, aber ok.

2026-06-21 • via Nuitee