Chateau Victoria Hotel & Suites

Hotels
9 (1815 reviews)
740 Burdett Avenue , Victoria , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Amenities
Cons:
Room Comfort Issues
Staff Demeanor

Categories

Cleanliness
8.39
Rooms are consistently clean, though some reviews mentioned issues with room setup.
Service
9.36
Overall service was great, but a few negative comments about staff demeanor were noted.
Location
9.9
Perfect location, walkable to key attractions.
Room Quality
8.35
Some comments on bed comfort issues, but generally good space and amenities.
Amenities
8.38
Amenities well-provided, though some reviews noted the rooms were missing certain items for a group.
Value for Money
9.34
Great value considering location and service.
Food and Beverage
8.89
Dining experiences rated positively, especially at Vista 18.
Overall Experience
9.36
Generally an excellent experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:03

Property Description

Luxurious Rooms with Modern Amenities
Each room at Chateau Victoria Hotel & Suites features a refrigerator, free WiFi, cable TV, electric kettle, and work desk. Some rooms even offer a private balcony for a touch of exclusivity.

Convenience at Your Fingertips
Enjoy a 24-hour reception, hot tub for relaxation, luggage storage, and a business centre all within the hotel premises. Everything you need for a comfortable stay is right here.

Prime Location for Exploration
Situated just a short walk from Miniature World and the British Columbia Parliament Buildings, Chateau Victoria Hotel & Suites is the perfect starting point for your adventures in Victoria.

Book now to experience luxury and convenience at Chateau Victoria Hotel & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1815 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
V
Vassiliki Vicky • extended_group • ca
9
I would stay there again!
Pros:

The staff was excellent

Cons:

Nothing

2026-06-12 • via Nuitee
A
Ana • family_with_children • mx
9
2026-06-12 • via Nuitee
D
Di • extended_group • nz
10
Pros:

Right from the first minute we walked in the staff were super friendly and helpful. The location was great and the parking 10 meters from front entrance. The room was very clean and the house staff were attentive and friendly. Loved it and highly recommend

2026-06-11 • via Nuitee
A
Alberto • family_with_children • us
10
2026-06-10 • via Nuitee
A
Alberto • family_with_children • us
10
2026-06-10 • via Nuitee
C
Charity • family_with_children • ca
10
Fantastic highly recommended
Pros:

We stay here every time we come to Victoria. We love to be in a downtown location where we can walk everywhere and not need to use our vehicle.

2026-06-08 • via Nuitee
U
Ulrich • extended_group • de
8
Gutes durchschnittliches Hotel
Pros:

Das Hotel liegt sehr zentral in Victoria, parken war auch kein Problem. Das Zimmer ist groß genug.

Cons:

Der Ausblick nach hinten war mäßig, der Teppich war etwas in die Jahre gekommen.

2026-06-08 • via Nuitee
D
Dean • solo_traveller • au
8
Pros:

Location. Friendly staff and tidy room

2026-06-07 • via Nuitee
M
Marcel • family_with_children • ch
6
Na ja - für eine Nacht kann man es überleben.
Pros:

Das Hotel ist sehr gut gelegen und das Personal sehr freundlich.

Cons:

Ich habe aus meinem Zimmer direkt an eine Wand und einen Parkplatz geblickt. Zudem, war es im Zimmer sehr laut von einer Anlage, welche wie ein Tumbler geklingt hat. Das geht absolut nicht und solche Zimmer sollten nicht vergeben werden.

2026-06-06 • via Nuitee
B
Blakey • solo_traveller • au
10
Pros:

Great location. Fantastic staff. Highly recommend.

2026-06-06 • via Nuitee
C
Carolyn • couple • us
8
Great location, walkable to everything
Pros:

Proximity to everything, friendly staff, comfortable bed

Cons:

Portable air conditioning unit sitting on the floor. Very loud.

2026-06-06 • via Nuitee
L
Liz • couple • gb
10
It was an excellent last night stop before returning home
Pros:

It was central to the town and facilities. Everything was within walking distance
The roof top restaurant was lovely

Cons:

Nothing

2026-06-03 • via Nuitee
A
Anniek • couple • nl
8
2026-06-03 • via Nuitee
M
Maud • extended_group • nl
10
2026-06-03 • via Nuitee
C
Caroline • couple • ca
8
2026-06-02 • via Nuitee
J
Julia • solo_traveller • gb
9
Pros:

Staff great, location fantastic, good pool, comfy beds, nice room.

Cons:

Really loud machine noise coming from outside the window which kept me awake all night sadly. Think it was either the fountain ( as room directly above it) or some other hotel equipment. Lack of good sleep did sadly effect overall quality of stay which otherwise would have been excellent.

2026-05-30 • via Nuitee
J
Joachim • couple • de
7
Gut gelegen mit netten Personal aber die Zimmereinrichtung etwas in die Jahre gekommen.
Pros:

Zentrale Lage und sehr freundliches Personal. Tolle Aussicht vom Rooftop-Restaurant.

Cons:

Die Einrichtung im Zimmer ist relativ alt. Der Kühlschrank hat sehr laut gebrummt.

2026-05-27 • via Nuitee
N
Nevada Jayne • couple • ca
10
2026-05-25 • via Nuitee
N
Nevada Jayne • couple • ca
9
Would stay again!
Pros:

Location! Staff were fantastic. Really enjoyed Chelsea at Clive’s! Wonderful person.

Rooftop restaurant was lovely!

Cons:

A bit tired. Our room needed a little TLC. The transition strip to the bathroom had exposed carpet nails I had to dodge.

2026-05-25 • via Nuitee
G
Garrett • extended_group • ca
7
2026-05-21 • via Nuitee