Clayton Hotel Düsseldorf City Centre

Hotels
•
Clayton
7.7 (8828 reviews)
Immermannstr. 41 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Outdated facilities
Heating and maintenance issues
Inconsistent room quality

Categories

Cleanliness
6.78
Issues with room amenities and maintenance negatively impacted the cleanliness score.
Service
8.75
Staff tries to be helpful, but service was inconsistent due to unresolved issues.
Location
9.29
La ubicación es perfecta. Esta justo en el área japonesa.
Room Quality
6.24
Facilities are outdated, with several amenities not functioning properly.
Amenities
7.77
Access to facilities like the Sky Spa was appreciated, but overall amenities were lacking.
Value for Money
6.73
The price did not align with the quality of service and room conditions experienced.
Food and Beverage
8.28
Breakfast buffet was good, but some food quality issues were noted.
Overall Experience
7.75
Overall experience was marred by maintenance issues, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:38

Property Description

Luxurious Top-Floor Spa and Pool with City Views
Indulge in a top-floor spa and pool offering breathtaking city views at our hotel, just 550 yards from Düsseldorf Main Station. Relax and rejuvenate in our soundproofed rooms equipped with modern amenities like a flat-screen TV and hot drinks facilities.

Japanese Specialties and International Cuisine
Savor the taste of Japan with Teppanyaki specialties or opt for international dishes at our Restaurant / Sushi / Bar. Culinary delights await you at Clayton Hotel Düsseldorf City Centre Centre.

Convenient Location and Modern Comfort
Explore the city with ease from our centrally located hotel near the famous Königsallee Shopping Street. Enjoy the convenience of free high-speed WiFi, en suite bathrooms with toiletries, and a workspace in our rooms. Unwind in style with us!

Book now to experience luxury and convenience at Clayton Hotel Düsseldorf City Centre Centre.

Important information:

Please note that the Sky Spa is accessible for a small fee, but admission is included for some room categories.

Please note that children/minors under the age of 18 are not allowed to stay at the hotel unless accompanied by at least one adult.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 65 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 80 per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    People 3 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

7.7
Based on 8828 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.24
Amenities: 7.77
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 7.75
C
Catherine Leon • solo_traveller • es
8
Pros:

The buffet

Cons:

The swimming pool was freezing

2026-05-23 • via Nuitee
C
Catherine Leon • solo_traveller • es
8
Pros:

The room so big and nice

Cons:

Cold water in the swimming pool

2026-05-23 • via Nuitee
T
Tamara • solo_traveller • at
7
Lage Top, oberen Etage altbacken
Pros:

Zentrale Lage nicht unweit des Hauptbahnhofs. Gute Auswahl an Restaurants in der Nähe. Personal nett und hilfsbereit. Schöner Eingangsbereich.

Cons:

Sobald man aus dem Aufzug aussteigt, merkt man einen starken Kontrast zum Eingangsbereich. Alte, braune Teppiche in den Gängen. Zimmerfenster nicht zum öffnen. Einrichtung wirkt in die Jahre gekommen. Zumindest im obersten Stock.

2026-05-22 • via Nuitee
C
Carsten • couple • de
7
2026-05-22 • via Nuitee
M
mika • couple • jp
9
Pros:

広いお部屋にアップグレードしてくれました。お部屋も綺麗でバスタブ付き。
朝食もご飯とお味噌汁があります。
今回はただ寝るだけで終わってしまったので、次回はゆっくり満喫したいです。

Cons:

チェックイン、チェックアウトが並んでて、とても時間がかかった。

2026-05-22 • via Nuitee
J
Jan • couple • de
8
2026-05-22 • via Nuitee
C
Christina • couple • de
5
Lage und Frühstück gut , Zimmer bzw. Badezimmer ekelig
Pros:

Wir waren eine Nacht, hatten ein Zimmer 1 . Stock …Zimmer für gehandicapte Menschen .
Hab kein Zimmer für gehandicapte Menschen gebucht .
Fand ich echt seltsam .
Das Zimmer war schön , aber ich glaub fast das es vergessen wurde zu putzen .
Das behinderte gerechte Badezimmer war ganz grässlich, Badewannensitz lag in der Ecke ,sowie ein dreckiger Duschhocker , keinerlei abstellmöglichkeiten für Kosmetik und Duschartikel ……Intimbehaarung auf dem Boden , das WC war ganz fürchterlich schmutzig schwarz braune Ränder unter dem Rand …gab Fotos gemacht die ich lieber nicht hier einstelle 🙈hab mir ein Herpes geholt vor Ekel .
Das Frühstück dagegen war gut .
Der Typ beim einchecken hab ich gefragt wie es aussieht mit der Tiefgarage ob man da ermäßigte Preise bekommt , hab gesagt das wir schon rein gefahren sind und Auto geparkt haben , da sagte er nur „Pech hätten die vorher gefragt hätten sie 10€ günstiger bekommen …also 30€ die Nacht fürs Auto….ja was soll ich sagen …da hab ich tatsächlich schon für weniger Geld in weitaus schöneren Hotels genächtigt.
Und den Perso wollte er auch nicht sehen hab nur bei einem Zettel die Unterschrift drunter gesetzt ….
Die Lage des Clayton war super 👍

Cons:

Das Badezimmer für behinderte Menschen !!!!!

2026-05-22 • via Nuitee
L
Liridon • couple • be
10
2026-05-22 • via Nuitee
C
Cornel • solo_traveller • ch
7
Cons:

Der Wellness-Bereich ist für den Zusatzpreis doch sehr überschaubar.

2026-05-22 • via Nuitee
D
Dagmara • solo_traveller • pl
7
2026-05-22 • via Nuitee
M
Martin • solo_traveller • at
7
2026-05-21 • via Nuitee
T
Travis • family_with_children • us
9
Pros:

Perfect area in the heart of Little Tokyo

2026-05-21 • via Nuitee
N
Nataliia • family_with_children • de
7
Großes englisches Hotel mit asiatischen Noten
Pros:

Was für mich war plötzlich überrascht, dass das Hotel im asiatischer Kreis stattfindet. Es gibt so viele japanische und koreanische Restaurants, Laden und hübschen Cafés in der Nähe! Das war ziemlich eine neue Kultur gerade hier in Deutschland 🙂
Das Personal war sehr hilfsbereit.
Frühstuck war vielfaltig.
Sauna war perfekt, Mantel und Badetücher auf Lager.

Cons:

Das Hotel ist sehr groß! Also man lass sich mehr Zeit durch den Flur nach seine Zimmer zu laufen.
Mit den Karten wird kompliziert die Tür zu öffnen oder Auszug zu fördern.
Der Flur war nicht ganz sauber, doch im Zimmer war in Ordnung.
Klimaanlage gegen frische Luft (Fenster ohne Öffnung).
Schwimmbad war kalt.

2026-05-21 • via Nuitee
F
Fam. Slagter • solo_traveller • nl
8
Pros:

Mooie kamers goed ontbijt goede locatie

Cons:

Het zwembad was koud!
En de pasjes was erg lastig.
Zelfde kleur voor spa en kamers was verwarrend.

2026-05-21 • via Nuitee
Y
Yasuaki • solo_traveller • be
7
Cons:

チェックインアウトに若干時間かかった。

2026-05-21 • via Nuitee
P
Phuong Quynh • couple • vn
9
2026-05-21 • via Nuitee
H
Hither • solo_traveller • de
7
Pros:

The rooms were very spacious and clean

Cons:

Our was room was not ready at check in time 3pm . We had to seat for 30mins the male receptionist was not friendly he just said to us go and seat down no apology or anything . After the 30min we went to ask again to a female receptionist she was very nice she apologised and gave us another room becausee our room was still not ready .

2026-05-21 • via Nuitee
J
Joaquin • solo_traveller • es
9
Pros:

Ya he ido un par de veces y precio calidad es perfecto

2026-05-21 • via Nuitee
M
Monica • extended_group • no
9
Veldig fornøyd med oppholdet
Pros:

Sentrums nært,bare noen minutter å gå til kjøpesenter,og noen få minutter gange til jernbanestasjonen.Stille og rolig på og rundt hotellet.God frokost,gode senger,bra renhold.

Cons:

Fikk kun en liten og en stor hånduk, litt lite for 2 personer.

2026-05-20 • via Nuitee
S
stef • couple • nl
8
2026-05-20 • via Nuitee