Clayton Hotel Düsseldorf City Centre

Hotels
7.7 (9537 reviews)
Immermannstr. 41 , Düsseldorf , DE
+49 211 8340

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Outdated facilities
Heating and maintenance issues
Inconsistent room quality

Categories

Cleanliness
6.78
Issues with room amenities and maintenance negatively impacted the cleanliness score.
Service
8.75
Staff tries to be helpful, but service was inconsistent due to unresolved issues.
Location
9.29
La ubicación es perfecta. Esta justo en el área japonesa.
Room Quality
6.24
Facilities are outdated, with several amenities not functioning properly.
Amenities
7.77
Access to facilities like the Sky Spa was appreciated, but overall amenities were lacking.
Value for Money
6.73
The price did not align with the quality of service and room conditions experienced.
Food and Beverage
8.28
Breakfast buffet was good, but some food quality issues were noted.
Overall Experience
7.75
Overall experience was marred by maintenance issues, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:38

Property Description

Luxurious Top-Floor Spa and Pool with City Views
Indulge in a top-floor spa and pool offering breathtaking city views at our hotel, just 550 yards from Düsseldorf Main Station. Relax and rejuvenate in our soundproofed rooms equipped with modern amenities like a flat-screen TV and hot drinks facilities.

Japanese Specialties and International Cuisine
Savor the taste of Japan with Teppanyaki specialties or opt for international dishes at our Restaurant / Sushi / Bar. Culinary delights await you at Clayton Hotel Düsseldorf City Centre Centre.

Convenient Location and Modern Comfort
Explore the city with ease from our centrally located hotel near the famous Königsallee Shopping Street. Enjoy the convenience of free high-speed WiFi, en suite bathrooms with toiletries, and a workspace in our rooms. Unwind in style with us!

Book now to experience luxury and convenience at Clayton Hotel Düsseldorf City Centre Centre.

Important information:

Please note that the Sky Spa is accessible for a small fee, but admission is included for some room categories.

Please note that children/minors under the age of 18 are not allowed to stay at the hotel unless accompanied by at least one adult.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Location

Guest Reviews

7.7
Based on 9537 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.24
Amenities: 7.77
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 7.75
R
Renate • couple • de
9
Schönes Hotel in Little Tokio.
Pros:

Die Lage des Hotels im Viertel Little Tokio. Das Frühstück war super.

Cons:

Eigentlich nichts.

2026-11-07 • via Nuitee
S
Sylwia • couple • tn
10
2026-11-07 • via Nuitee
H
Harry • extended_group • gb
10
Excellent
2026-11-07 • via Nuitee
R
Robert • couple • de
10
2026-11-07 • via Nuitee
M
Mai Anh • couple • de
8
2026-11-07 • via Nuitee
H
Handyana Sumitra • family_with_children • de
9
In general the staffs, property and location are really well.
Pros:

Near main station and many japanese restaurants and the staffs are mostly really friendly and helpful

Cons:

We stayed in an executive suite with promised a “high-speed” internet connection, but unfortunately all open internet wifi offered by the hotel don’t reach our first room. One receptionist guy was not helpful and just said to try another one. He “confidently” said it has to be worked without listening to my question of an alternative solution in case it doesn’t work which was the case. Thankfully the others receptionist was really helpful and offering other solution.

2026-11-07 • via Nuitee
R
Robert • solo_traveller • de
7
2026-11-06 • via Nuitee
M
mustafa • couple • iq
7
Pros:

Clean hotel
Great location

Cons:

No bidet in the w.c.

2026-11-06 • via Nuitee
K
Keita • solo_traveller • be
8
ロケーション的に便利なホテルだが、少し古目の施設とチェックイン時の対応に問題があるホテル
Pros:

ホテル自体は若干古いが概ね快適。朝食で御飯と御味噌汁が出るのが有り難い。ロケーションも日本食レストランや食材店に近く便利。

Cons:

チェックイン、チェックアウト時のスタッフの対応がダメ過ぎる。先ず、自動チェックインの機械が作動しない。何のために設置したのか意味不明。次にチェックインを待つゲストが行列を作っているにも関わらず、2人しかいないスタッフの内の1人が長々と電話をしたいた。
エレベーターもルームキーで宿泊フロアーが自動指定されるものだが、チェックインしたばかりなのに使え無い(!マークが表示され、フロントに聞けとの表示)、など改善すべき点が多々ある。

2026-11-06 • via Nuitee
R
Roderick • solo_traveller • nl
8
2026-11-06 • via Nuitee
M
Monika • solo_traveller • de
8
Gut untergebracht.
Pros:

Schönes, großes Zimmer.
Bäume vor dem Fenster.
Online Check in und - out sehr praktisch.

Cons:

Die Toilette roch leider nach Urin.

2026-11-06 • via Nuitee
R
Robert • solo_traveller • de
8
2026-11-06 • via Nuitee
M
Makiko • family_with_children • de
10
2026-11-06 • via Nuitee
F
Fabien • family_with_children • lu
9
Excellent Hôtel bien situé dans le quartier japonais
Pros:

Beaucoup de choix au petit déjeuné ,excellent

Cons:

Le prix pour aller au spa, devrait être toujours inclus, sinon rien à ajouter

2026-11-05 • via Nuitee
R
Ronald • solo_traveller • nl
8
Prettig hotel op een goede locatie
Pros:

Mooie kamer, hotel op een goede locatie, middenin Little Tokyo en op loopafstand van het oude centrum

Cons:

Drukke ontbijt, veel wat grotere groepen (6-8 personen) die luidruchtig zijn

2026-11-05 • via Nuitee
S
Sille Rimer • couple • dk
10
2026-11-05 • via Nuitee
M
Mirash • couple • de
7
2026-11-05 • via Nuitee
H
Helmut • couple • de
9
2026-11-05 • via Nuitee
B
Barry • solo_traveller • ci
9
j'ai passé un merveilleux séjour. hôtel bien situé, grande chambre et un excellent petit déjeuner.
Pros:

Excellent

Cons:

Rien

2026-11-05 • via Nuitee
D
David • solo_traveller • de
9
Top Hotel, gute Lage
Pros:

Sehr großzügige Zimmer mit viel Platz.

Cons:

Check in hat leider sehr lange gedauert und der Pool/Sauna Bereich war geschlossen

2026-11-05 • via Nuitee