Hotel Nexus; BW Signature Collection

Hotels
•
BW Premier Collection
7.2 (715 reviews)
2140 North Northgate Way , Seattle , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Noisy rooms
Limited breakfast
Parking charges

Categories

Cleanliness
6.95
Reviews mention clean but note that some rooms are dated and have noise issues.
Service
8.45
Friendly staff and decent service mentioned multiple times, with concerns about security approach.
Location
7.95
Well-located in North Seattle, convenient access to downtown.
Room Quality
7.45
Comfortable beds mentioned, but some rooms are noisy and outdated.
Amenities
6.45
Limited breakfast options and some outdated facilities.
Value for Money
7.45
Budget-friendly option but extra charges for parking and amenities.
Food and Beverage
5.95
Breakfast options considered inadequate and overpriced food at the restaurant.
Overall Experience
6.95
A mix of pleasant experiences and disappointments; not as good as before.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 23:40

Property Description

Convenient Location and Modern Comfort

Hotel Nexus; BW Signature Collection is ideally located near Northgate Mall and University of Washington, offering easy access to Seattle's attractions. Just a short drive from central Seattle, this modern hotel provides comfortable rooms with free Wi-Fi and parking.

Amenities for Every Guest

Guests can enjoy a complimentary hot breakfast buffet, in-room microwaves, and refrigerators. Stay active at the on-site fitness center or relax at the seasonal outdoor pool. Business travelers will appreciate the modern facilities.

Diverse Dining Options

Indulge in American, Indian, and Mediterranean cuisine at the on-site Saffron Bar and Grill. With its non-smoking policy and diverse menu, Hotel Nexus ensures a pleasant stay for all guests.

Experience comfort and convenience at Hotel Nexus; BW Signature Collection. Book now for an unforgettable stay!

Important information:

Please note: The minimum age for check in at the property is 21 years old. Guests must present a photo ID that matches the payment method card to be able to check in to their room.

Please note: This hotel offers a flexible cancelation policy. Please see the policies section for more information.

Please note this property does not accept prepaid or reloadable debit cards for payment or debit cards issued by TD bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 715 reviews
Cleanliness: 6.95
Service: 8.45
Location: 7.95
Room Quality: 7.45
Amenities: 6.45
Value for Money: 7.45
Food and Beverage: 5.95
Overall Experience: 6.95
S
SWIFT • family_with_children • us
9
Great place to stay at a reasonable price.
Pros:

The room was clean and comfortable. Bathroom, shower, toilet, bath towels, and hand towels were all excellent.

Cons:

My TV set had no signal on many channels.

2026-05-29 • via Nuitee
R
ronaldp545 • Family
8
Great experience, a little noisy, not their fault
Pros:

We were there for 3 1/2 months while my son was getting cancer treatment. While the hotel is a little old it is very clean and the rooms kept up. The bathroom did not give me the heebie jeebies and I am picky on my hotel bathrooms. The hotel rooms are a basic room and bathroom with a small fridge and microwave. The staff are very friendly and helpful. they worked very hard to accommodate every ones needs. Housekeeping was wonderful, they would pick up the extra trash we generated as needed and always willing to bring extra towels or toilet paper. The front desk was willing to work with us when we ran into insurance problems and always treated us with respect. The $5 breakfast is filling and tasty. We had as delightful a stay as possible when getting treated for cancer. The neighborhood is just off the I 5 and is definitely not residential. There is a fire/ambulance station nearby and there were a lot of sirens and traffic noise. We had no problems while we were there. On site laundry services were a big plus as was being within walking distance (.7 of a mile ) of the Light Rail, half a mile from a Walgreens and .3 of a mile from a Target.

2026-05-27 • via Tripadvisor
D
Danielle • solo_traveller • ca
4
2026-05-25 • via Nuitee
E
Erik • solo_traveller • us
9
Medical trip scheduled Memorial Day weekend of all times! Ive been back years in a row, book early!
Pros:

I needed the handicap accessible room with the walk in shower. It was a fantastic experience (again*)

Cons:

I guess since I always keep my windows shuttered tight, the fact my potential view was another wall is hilarious, but I liken it to added security.
Also the walls & ceiling/floor above are paper thin. You can easily hear and make out 'Regular conversation' in the next rooms over/above.

2026-05-24 • via Nuitee
E
Eli • couple • us
7
2026-05-21 • via Nuitee
K
Kurtz • couple • us
1
Pros:

Nothing

Cons:

They steal money from you

2026-05-21 • via Nuitee
A
Anjelica • family_with_children • us
1
Never again will I stay here or use booking. Com for an any reservation
Pros:

The location was the only thing that I can say was good.

Cons:

When I got there, it was placed into a room that the plumbing did not work. After several attempts to unclog the toilet, the maintenance man had me go down to the office with him to Translate because the office could not speak Spanish. Thank goodness I was able to speak both languages and I relate to the staff that the maintenance man said we needed a new room. Mind you this was at 10 o’clock at night after we had already settled down and unpacked all of our things. The staff was very unprofessional did not apologize and did not seem to care that we had feces in our toilet that would not go down let alone have to pick up and move all of our stuff after a 6 Hour drive to their facility. When we got settled in our new room, I tried to use the restroom and again realize the toilet in our new room would not flush. The sink would hardly drain and when I called the office to report this, they laughed. My mother was on her monthly cycle as well just to throw that in there and the toilet was left with blood. Why should I have to tolerate this?! The staff was merely teenagers, very immature. No hospitality. When I tried to reach your manager, I was told I would be called and no one called. I went down three separate times to speak to someone in charge and never got a hold of anybody. We had to stay like that in that hotel for the 2 1/2 days we were there in town. When I finally was able to reach a manager on my way out, she said there was nothing she could do because I made my reservation through Booking.com. Never again will I schedule any bookings through Booking.com and never again will I trust their judgment on a hotel. I will go to Google and let everyone know about how awful this hotel is, and I also would recommend my family not to use this application. My trip was for medical reasons for my daughter. This was not a trip for leisure and fun and not being able to use the toilet in a hotel room that I paid almost $400 for two nights is unacceptable to me.

2026-05-20 • via Nuitee
L
Lantz • family_with_children • us
10
2026-05-19 • via Nuitee
M
Montana • couple • us
10
2026-05-17 • via Nuitee
M
Mary • solo_traveller • us
10
2026-05-15 • via Nuitee
J
Jamie • solo_traveller • us
9
Highly recommend!
Pros:

The bed was very comfortable and inviting and also the lighting. I felt very safe in my room, which was mostly quiet. I wish I could've stayed longer. The location is great. Very close to several eateries and gas stations. I believe it is in walking distance from the Northgate rail station.

Cons:

Water was either not an option or far away. There is a water station in the lobby. I had been fighting with dehydration before and after hospitalization so having drinking water would have been awesome in the room. However I was given some bottles of water at front desk so I'd have something. After check in, I walked over to 7/11 and grabbed what I needed. The store was clean and well maintained also

2026-05-09 • via Nuitee
T
Talvinder • couple • us
1
2026-05-08 • via Nuitee
L
Lampson • couple • us
9
Price good, facility old
Pros:

Price was good

Cons:

Facility is old and floors are uneven and squeaky and it was a little noisy from outside sirens and inside from people overhead walking across the floor at 2 am

2026-05-01 • via Nuitee
C
Cody • solo_traveller • us
5
It's decent
Pros:

Friendly staff

Cons:

No breakfast anymore and a very loud area

2026-04-26 • via Nuitee
C
Cholena • solo_traveller • us
10
2026-04-18 • via Nuitee
C
Christina • family_with_children • us
9
Stay there alot
Pros:

Stayed there many times always good experience

Cons:

Bed was a bit hard but I survived

2026-04-08 • via Nuitee
H
honored390 • Solo travel • Peterborough, Ontario
4
Shocking bill - 7 transaction one night
Pros:

Stayed one night. Room was fine. Only one shocking surprise after checkout is that there were 7 (seven) transactions on my Visa card for ONE overnight stay. Only informed of a $75 deposit on check-in. Never handed a printed receipt on checkout. Breakfast ought to be included but they charge $5.
Also, I feel I was overcharged for a meal at the adjacent Saffron restaurant. Otherwise, I enjoyed my stay

2026-04-02 • via Tripadvisor
R
Reyna yvette • couple • us
8
2026-04-02 • via Nuitee
S
stevenpT1453EL • Solo travel
6
Clean, quiet, but no breakfast anymore
Pros:

Clean, updated motel used mostly by patients at the nearby hospital. Used to serve a good, hot, free breakfast. No longer good donut shop very near.

2026-03-30 • via Tripadvisor
K
K5681NBgc • Couples
4
I'd take a pass
Pros:

We were disappointed with our stay at this property. We are lifelong Best Western customers and were surprised at the run-down condition of our room. The heater made an intermittent howling noise, and there was only one worn out office chair in a double occupancy room. The towel rack in the bathroom was broken and hanging at a 45 degree angle AND there is a $10/day charge for parking. Half the time the parking spaces close to our unit (that we paid for) were taken by restaurant patrons. We've stayed at BW in Hawaii (The Pioneer Inn which unfortunately burned in Lahaina), Medford Oregon, and all over Italy and have always had very pleasant stays. Not so much here.

2026-03-29 • via Tripadvisor