pentahotel Brussels City Centre

Hotels
•
pentahotels
8.1 (5078 reviews)
Chaussee de Charleroi 38 , Brussels , BE
+32 2 620 34 22

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Great breakfast
Cons:
Cleanliness issues
Wi-Fi problems

Categories

Cleanliness
6.85
Several comments indicated issues with cleanliness, including stains and lack of room service.
Service
8.85
Positive feedback on staff and service, but some issues with room service timing.
Location
8.85
Multiple reviews praised the convenient location near the city center.
Room Quality
7.35
Some complaints regarding room temperature and noise, but generally comfortable.
Amenities
8.35
Good selection of amenities like a great breakfast and comfortable lounge areas.
Value for Money
7.85
Fair pricing relative to quality, though some felt improvements could justify higher rates.
Food and Beverage
8.85
Highly praised breakfast and dining options.
Overall Experience
7.85
Generally positive experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:52

Property Description

Spacious Rooms with Modern Amenities

The bright and airy rooms at pentahotel Brussels City Centre are equipped with air conditioning, coffee/tea facilities, and a flat-screen TV. Enjoy complimentary WiFi and a selection of new films and blockbusters for your entertainment.

Fitness Center and Relaxing Bar

Unwind at the on-site fitness center after a productive meeting or a day of exploring the city. Then, head to the bar to savor a variety of Belgian beers and cocktails in a cozy atmosphere.

Diverse Dining Options at pentalounge

Experience a culinary journey at the pentalounge with its extensive menu of international cuisine and beverages, catering to all tastes and preferences.

Book your stay at pentahotel Brussels City Centre for a delightful blend of comfort, convenience, and entertainment.

Important information:

For prepaid rates where payment has been taken before arrival, please ensure you present the debit/credit card used for payment upon check-in; otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Late check-out until 15:00 is possible on Sundays. Extra beds are possible for an additional charge.

Please note that the hotel will require a mandatory pre-authorization by credit card or cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly.

Pentahotels has a strict no-smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms, you will be subject to a fine of up to EUR 250.

A daily cleaning service is available upon request.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

8.1
Based on 5078 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
L
Lindsay • family_with_children • be
9
Pros:

Goed en heel groot bed. Grote kamer. Vriendelijk personeel

Cons:

Dat we geen enkele Vlaamse tv post hadden. Wij relaxen s avonds nog graag eens voor tv. Er waren maar 6 posten. Frans Engels en Duits. Al nieuwszenders

2026-10-13 • via Nuitee
L
Leonardo • solo_traveller • us
9
Excellent
Pros:

Location, style, staff, room was amazing

2026-10-13 • via Nuitee
J
Jordi • couple • nl
9
2026-10-12 • via Nuitee
J
Jordi • couple • nl
9
2026-10-12 • via Nuitee
S
Sebastian • solo_traveller • de
9
2026-10-12 • via Nuitee
E
El joude • couple • it
2
Pros:

nulla

Cons:

tutto

2026-10-12 • via Nuitee
L
López Eirín • solo_traveller • es
6
Pros:

El bufet,,muy bien..
No limpiaban las habitaciones por solo dos noches
No merece 4 estrellas,debería ser 3

Cons:

Que no hicieran la limpieza a diario

2026-10-12 • via Nuitee
S
Siham • couple • be
10
2026-10-12 • via Nuitee
J
Jordi • solo_traveller • nl
9
2026-10-12 • via Nuitee
F
Francisco • couple • gb
5
2026-10-11 • via Nuitee
T
Taís • couple • ie
8
Very comfy
Pros:

Massive bed

2026-10-11 • via Nuitee
C
Celestin • couple • be
10
Pros:

L’environnement est propre

2026-10-11 • via Nuitee
M
Mehdi • solo_traveller • be
10
2026-10-11 • via Nuitee
K
Katuala • solo_traveller • cd
8
Très bien
Pros:

L’emplacement

Cons:

Il n’avait pas de fille pour nous tenir compagnie

2026-10-09 • via Nuitee
A
Angelos • solo_traveller • cy
7
2026-10-09 • via Nuitee
F
François • couple • ch
8
TRES BONNE SITUATION.
Pros:

Idéalement situé, à env. 50 m d'une ligne de tram qui vous méne au centre ville. Le personnel est acceuillant et disponible. Le chambres sont suffisamment spacieuses et bien insonorisées, bien que l'hôtel donne sur une rue relativement passante.

Cons:

Le petit déjeuner est très bien, mais les prix deviennent excessifs. Ceci d'une manière générale dans l'hôtellerie. Cela rappelle les vols Easy Jet, où le prix d'appel est intéressant, mais où la note monte avec tous les plus qu'il faut ajouter. Je le ressens comme un manque de respect envers les clients. D'autre part, la moquette est très tachée, ce qui donne une impression désagéable lorsque vous entrez dans la chambre.

2026-10-09 • via Nuitee
S
Saqib • solo_traveller • gb
7
2026-10-09 • via Nuitee
K
Katuala • solo_traveller • cd
8
Très bien
Pros:

L’emplacement, la qualité de service

Cons:

Il y a fait pas à ceux des filles sur la terrasse pour nous les visiteurs

2026-10-09 • via Nuitee
A
Augustin Noel • couple • gb
8
Good
Pros:

Cafe bar

Cons:

Room carpet damaged

2026-10-07 • via Nuitee
J
José • solo_traveller • be
8
Pros:

Top

Cons:

Rien

2026-10-07 • via Nuitee