pentahotel Brussels City Centre

Hotels
•
pentahotels
8.1 (5078 reviews)
Chaussee de Charleroi 38 , Brussels , BE

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Great breakfast
Cons:
Cleanliness issues
Wi-Fi problems

Categories

Cleanliness
6.85
Several comments indicated issues with cleanliness, including stains and lack of room service.
Service
8.85
Positive feedback on staff and service, but some issues with room service timing.
Location
8.85
Multiple reviews praised the convenient location near the city center.
Room Quality
7.35
Some complaints regarding room temperature and noise, but generally comfortable.
Amenities
8.35
Good selection of amenities like a great breakfast and comfortable lounge areas.
Value for Money
7.85
Fair pricing relative to quality, though some felt improvements could justify higher rates.
Food and Beverage
8.85
Highly praised breakfast and dining options.
Overall Experience
7.85
Generally positive experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:52

Property Description

Spacious Rooms with Modern Amenities

The bright and airy rooms at pentahotel Brussels City Centre are equipped with air conditioning, coffee/tea facilities, and a flat-screen TV. Enjoy complimentary WiFi and a selection of new films and blockbusters for your entertainment.

Fitness Center and Relaxing Bar

Unwind at the on-site fitness center after a productive meeting or a day of exploring the city. Then, head to the bar to savor a variety of Belgian beers and cocktails in a cozy atmosphere.

Diverse Dining Options at pentalounge

Experience a culinary journey at the pentalounge with its extensive menu of international cuisine and beverages, catering to all tastes and preferences.

Book your stay at pentahotel Brussels City Centre for a delightful blend of comfort, convenience, and entertainment.

Important information:

For prepaid rates where payment has been taken before arrival, please ensure you present the debit/credit card used for payment upon check-in; otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Late check-out until 15:00 is possible on Sundays. Extra beds are possible for an additional charge.

Please note that the hotel will require a mandatory pre-authorization by credit card or cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly.

Pentahotels has a strict no-smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms, you will be subject to a fine of up to EUR 250.

A daily cleaning service is available upon request.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

8.1
Based on 5078 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
R
Raid • couple • be
8
C’etait quand meme chouette j’ai bien aimer
Pros:

Lit,et agencement de la pièce

Cons:

C’était sale cheveux dans la douche,poubelle pas vide,et lit avec cheveux

2026-10-31 • via Nuitee
J
Justine • family_with_children • fr
8
2026-10-31 • via Nuitee
M
Munir • couple • be
8
Pros:

L’hôtel est très bien , les chambres sont bien et les personnels sont très gentil , tout près de avenue Louise et du métro

2026-10-30 • via Nuitee
A
Achraf • couple • be
10
2026-10-30 • via Nuitee
A
Achraf • couple • be
10
Magnifique et pas de derangement
Pros:

Les personnels sont agréables

2026-10-30 • via Nuitee
A
Achraf • couple • be
10
2026-10-30 • via Nuitee
C
Caglar • solo_traveller • be
10
Magnifique
Pros:

Nickel

2026-10-29 • via Nuitee
M
Mianda • couple • de
8
Der Eingangsbereich im Erdgeschoss wirkt zunächst vielleicht etwas gewöhnungsbedürftig und kann einen im ersten Moment e
Pros:

Ein kleines, aber feines Appartement, das mit seiner Sauberkeit und gemütlichen Atmosphäre überzeugt. Ideal für zwei Personen, die sich wohlfühlen und eine schöne Zeit verbringen möchten. 😊

Cons:

Der Eingangsbereich im Erdgeschoss wirkt zunächst vielleicht etwas gewöhnungsbedürftig und kann einen im ersten Moment erschrecken. Doch sobald man das Appartement betritt, fühlt man sich gleich viel wohler .

2026-10-29 • via Nuitee
J
Javier • extended_group • es
10
2026-10-29 • via Nuitee
K
Kevin • couple • gb
4
Hotel rated as 4 stars. I would say more like 2.
Pros:

Bed was really comfy and friendly/polite staff. Location was good , easily accessible by foot, but tram was available just near to hotel. Central train station about 25 mins by walking ,

Cons:

Breakfast was cold after 9am, no toaster available Hotel states that breakfast from 6am to 10am, but we went at 6.15am and staff was looking at us a bit surprised, breakfast stall not set up fully at that time. At 9am. breakfast is cold. For accessing room key card was not working in one of elevator . Room not cleaned on daily basis, we was asked to choose 1 day of cleaning ( we stayed for 5 nights). No tea spoons in a room. Powdered milk in seches provided for your coffee was like a brick- hard and no expire date . We had our dinner one night in a hotel and it was disappointed too- menu very limited with few dishes to choose.

2026-10-29 • via Nuitee
D
Dekem Jean • couple • be
10
Nice
Pros:

Clean

Cons:

Clean

2026-10-28 • via Nuitee
D
Dekem Jean • couple • be
10
Nice
Pros:

Clean

Cons:

Clean

2026-10-28 • via Nuitee
D
Dekem Jean • couple • be
10
Nice
Pros:

Calme

Cons:

Calme

2026-10-28 • via Nuitee
K
katia • solo_traveller • it
10
2026-10-27 • via Nuitee
T
Tristan • family_with_children • fr
8
Cons:

La serrure électrique de ma chambre ne fonctionnait pas avec ma carte magnétique et aucune chaîne sur la TV.

2026-10-27 • via Nuitee
V
Veronique • family_with_children • be
8
Pros:

Petit déjeuner très copieux
Chambre TRÈS propre
Accès sécurisé grâce au système de carte
Literie confortable
Parking juste à côté et facile d'accès.

Cons:

Le frigo en chambre ne fonctionnait pas
Impossibilité d'ouvrir la fenêtre pour aérer un peu -> ces 2 points ont été signalés à la réception.
Seulement 2 chaînes francophones disponibles.
Insonorisation laisse à désirer.

2026-10-27 • via Nuitee
J
Jordi • solo_traveller • nl
8
2026-10-26 • via Nuitee
R
Rolf • extended_group • de
8
2026-10-26 • via Nuitee
P
Pihoc • family_with_children • be
10
2026-10-26 • via Nuitee
N
Nikitakis • family_with_children • gr
9
2026-10-26 • via Nuitee