pentahotel Brussels City Centre

Hotels
•
pentahotels
8.1 (4891 reviews)
Chaussee de Charleroi 38 , Brussels , be
+3226203422

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Great breakfast
Cons:
Cleanliness issues
Wi-Fi problems

Categories

Cleanliness
6.85
Several comments indicated issues with cleanliness, including stains and lack of room service.
Service
8.85
Positive feedback on staff and service, but some issues with room service timing.
Location
8.85
Multiple reviews praised the convenient location near the city center.
Room Quality
7.35
Some complaints regarding room temperature and noise, but generally comfortable.
Amenities
8.35
Good selection of amenities like a great breakfast and comfortable lounge areas.
Value for Money
7.85
Fair pricing relative to quality, though some felt improvements could justify higher rates.
Food and Beverage
8.85
Highly praised breakfast and dining options.
Overall Experience
7.85
Generally positive experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:52

Property Description

Spacious Rooms with Modern Amenities

The bright and airy rooms at pentahotel Brussels City Centre are equipped with air conditioning, coffee/tea facilities, and a flat-screen TV. Enjoy complimentary WiFi and a selection of new films and blockbusters for your entertainment.

Fitness Center and Relaxing Bar

Unwind at the on-site fitness center after a productive meeting or a day of exploring the city. Then, head to the bar to savor a variety of Belgian beers and cocktails in a cozy atmosphere.

Diverse Dining Options at pentalounge

Experience a culinary journey at the pentalounge with its extensive menu of international cuisine and beverages, catering to all tastes and preferences.

Book your stay at pentahotel Brussels City Centre for a delightful blend of comfort, convenience, and entertainment.

Important information:

For prepaid rates where payment has been taken before arrival, please ensure you present the debit/credit card used for payment upon check-in; otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Late check-out until 15:00 is possible on Sundays. Extra beds are possible for an additional charge.

Please note that the hotel will require a mandatory pre-authorization by credit card or cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly.

Pentahotels has a strict no-smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms, you will be subject to a fine of up to EUR 250.

A daily cleaning service is available upon request.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 4891 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
H
Haiying • solo_traveller • ie
7
2026-07-04 • via Nuitee
S
Sara • couple • it
10
2026-07-04 • via Nuitee
P
Polina • couple • cz
10
Pros:

Helpful staff, good location close to city center. Spacious room, clean. Very nice breakfast. Hotel security. Room fridge and air condition is a big plus

2026-07-04 • via Nuitee
M
Maria Cristina • solo_traveller • it
10
2026-07-04 • via Nuitee
J
Jutta • extended_group • de
9
2026-07-04 • via Nuitee
I
Ildiko • solo_traveller • hu
9
2026-07-04 • via Nuitee
O
Olivier • solo_traveller • be
8
Pros:

Continuez comme ca

Cons:

Bar ferme tot

2026-07-04 • via Nuitee
A
Alberto • solo_traveller • it
8
2026-07-03 • via Nuitee
L
Lena • couple • se
10
2026-07-01 • via Nuitee
Z
Zourob • couple • be
4
2026-07-01 • via Nuitee
A
Andrei-Stefan • couple • ro
8
Bun, aș mai reveni
Pros:

Aproape de centru, mic dejun foarte bun, camera decenta, bar drăguț la parterul hotelului

Cons:

Aerul condiționat nu a putut fi oprit din cameră și a trebuit în fiecare seară să fie oprit de către personalul hotelului.

2026-07-01 • via Nuitee
C
Cyrille • couple • be
10
J’avais trop chaud j’ai eu une chambre avec clim merci
Pros:

Genial

Cons:

Très frais

2026-07-01 • via Nuitee
M
Malherbe • couple • be
8
2026-06-30 • via Nuitee
D
Daniel • couple • pt
10
2026-06-30 • via Nuitee
G
Gilles • solo_traveller • fr
8
Loisir
Pros:

Proche Stéphanie , donc Avenue Louise , Toison d'Or et Métro ou Tram

Cons:

Rien de spécial ! Une clim hyper Froide et le bouton de reglage est caché derriere le rideau , ce qui demande un.peu de recherche

2026-06-30 • via Nuitee
V
VIRGINIE • couple • be
8
2026-06-29 • via Nuitee
C
christian • couple • fr
9
Good hôtel and great location
Pros:

Bar space , confortable lobby

2026-06-29 • via Nuitee
M
maryvonne • extended_group • fr
7
bon séjour merci
Pros:

le personnel très sympa..le petit déjeuner excellent ainsi que le restaurant..petit bémol le bruit de la rue isolation a revoir...

Cons:

le bruit de l extérieur jusque 1 heure du matin

2026-06-29 • via Nuitee
F
Francesca • family_with_children • it
9
ottimo hotel, staff cordiale e disponibile; posizione comoda colazione molto buona.
Pros:

colazione ricca e abbondante e letti enormi e comodi. aria condizionata, bagno comodo

Cons:

ho avuto un problema con tv, hanno subito provato a risolvere ma non è stato possibile anche perché sono rimasta solo 2 notti.

2026-06-28 • via Nuitee
G
Geert • solo_traveller • nl
8
Pros:

Prima ligging (in relatie tot mn opdracht)

Cons:

buurt (Brussel?) verloederd

2026-06-28 • via Nuitee