The Saratoga Hilton

Hotels
•
Hilton Hotels & Resorts
7.8 (477 reviews)
534 Broadway , Saratoga Springs , US
+1 518-584-4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location within walking distance to Broadway and restaurants
Friendly, helpful front desk staff
Comfortable beds and generally large rooms
Modern furnishings in many rooms and updated lobby
Quiet and peaceful for many guests
In-room coffee and pool available
Cons:
Cleanliness issues reported (stains, crumbs, dirty floors, isolated report of mouse droppings)
Paid parking is inconvenient
Perceived high price / poor value for some guests
Understaffing at restaurant/breakfast causing slow service
Small bathrooms in some rooms
Large property with long walks to car for some rooms
Occasional long lines at front desk
Hallway/corridor areas appear dated and need maintenance

Categories

Cleanliness
6
Mixed reports: several guests praised clean rooms and lobby, but multiple strong complaints (stains, crumbs, dirty bathroom floor, and a report of mouse droppings/insect parts on sheets) lower the score.
Service
9
Generally very positive: numerous mentions of friendly, helpful front desk staff (named clerks called out), quick check-in by specific staff; some understaffing in food service and occasional long front-desk lines noted.
Location
9.5
Consistently praised: many reviewers highlight the excellent, central location within walking distance to Broadway, restaurants, and shops.
Room Quality
8
Mostly positive: several reviews mention beautiful, modern furnishings, comfortable beds and large rooms; some guests noted dated upstairs corridors, small bathrooms, and occasional carpet stains.
Amenities
7
Mixed: in-room coffee and pool mentioned positively by some, but paid parking, lack of included continental breakfast, and a very large property/long walks to cars detract from the score.
Value for Money
6.5
Below target: multiple guests felt the hotel was pricey for what was offered (small bathrooms, some areas needing update, extra parking fees), reducing perceived value.
Food and Beverage
7.5
Neutral-to-positive: food described as good and restaurant 'very nice' by some, but repeated understaffing at breakfast/dinner and limited complimentary offerings lower the score.
Overall Experience
8.9
Generally favorable: many reviewers called their stays lovely with excellent staff and convenient location, though a minority reported serious cleanliness or maintenance issues that tempered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Modern Facilities and Amenities
The Saratoga Hilton boasts state-of-the-art fitness facilities, an indoor swimming pool, and complimentary wireless internet access for all guests.

On-site Dining Experience
Indulge in American-inspired cuisine at The Springs restaurant, serving delicious breakfast, lunch, and dinner options within the hotel premises.

Convenient Location
Situated just 3.2 km from the Saratoga Race Course and in close proximity to Saratoga Park and Saratoga Performing Arts Centre, The Saratoga Hilton offers a prime location for both leisure and business travelers.

To experience luxury, convenience, and top-notch service, book your stay at The Saratoga Hilton today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

7.8
Based on 477 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 7
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 8.9
G
Gabrielle • couple • us
5
Pros:

Location was great. Walkable to downtown.

Cons:

The bathroom was dirty upon arrival.

2026-11-01 • via Nuitee
V
Vera • couple • us
10
2026-11-01 • via Nuitee
J
Jeanne • couple • us
10
2026-10-29 • via Nuitee
N
NAbdalla • couple • us
7
Great location and good value
Pros:

Great location at the end of the main drag and easy to walk to all the restaurants. large room w/ parking.

Cons:

although the restaurant is very nice and the food was good, they were very understaffed. Two weekend mornings for breakfast they had 1 1/2 servers. The cook was helping serve and he was getting the food out very fast. We heard that dinner the night before was same issue.

2026-10-29 • via Nuitee
H
Heather • couple • us
7
2026-10-27 • via Nuitee
M
Meredith • couple • us
10
Very friendly staff, clean rooms
Pros:

Peaceful

Cons:

Nothing

2026-10-21 • via Nuitee
P
Peter • couple • us
10
Pros:

Beautiful room with modern furnishings. A short walk to the Old Bryan Inn and other restaurants on Broadway. The staff was great.

Cons:

N/a

2026-10-20 • via Nuitee
E
E Dimit • couple • us
10
Pros:

Comfort, location, everything.

Cons:

N/A

2026-10-20 • via Nuitee
S
Shirley • extended_group • us
10
2026-10-19 • via Nuitee
W
William • couple • us
8
Nice hotel but pricey
Pros:

Good room with all amenities. Good location near a lot ofg shops and dining optiions

Cons:

Very big property. Long walk to caar or anything.

2026-10-14 • via Nuitee
J
Jennifer • extended_group • us
7
Pros:

The staff was very friendly

Cons:

For the price, I would have hoped for some kind of continental breakfast to be included. Even minimal fruit to go and coffee/tea would have been ok.

2026-09-19 • via Nuitee
A
Amber • couple • us
1
2026-09-12 • via Nuitee
R
ralph • solo_traveller • us
9
2026-09-11 • via Nuitee
J
Jarrod • extended_group • us
8
Cons:

Paid parking is kind of annoying

2026-09-08 • via Nuitee
S
Sheryl • solo_traveller • us
8
Pros:

Location, cleanliness

Cons:

Long lines at front desk, only 1 person working

2026-09-07 • via Nuitee
C
Christina • extended_group • us
5
Very disappointed in cleanliness, quality of room especially for the high cost.
Pros:

Convenient location, attractive flowers and plants at entries, comfortable bed

Cons:

First room assigned to us was being painted.
Second room had a view of a roof and wall, had good and crumbs on floor at desk area, dirty bathroom floor. Coffee service area was flimsy.

2026-09-04 • via Nuitee
S
Susyn • solo_traveller • us
10
It was quick but I was able to fit in a little pool time and relax in morning with in room coffee
Pros:

size of room, quiet, convenient

2026-09-01 • via Nuitee
M
Maria • couple • us
10
All around my stay was very lovely and within walking distance to my favorite restaurants and shops
Pros:

I liked the convenience of the location!
Lots to visit nearby…front desk clerks Scooter & Joy were very helpful & welcoming!!

2026-08-29 • via Nuitee
L
Lisa • couple • us
8
Pros:

Location

Cons:

Had to pay to park

2026-08-26 • via Nuitee
P
Peter • couple • us
8
Pros:

Did not eat in your hotel. P

2026-08-26 • via Nuitee