Hotel Santa Catalina By OxoHotel

Hotels
8.6 (1155 reviews)
Carrera 6 #3262 calle del candilejo , Cartagena de Indias , co

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
Noisy rooms
Limited breakfast options
Additional charges for services

Categories

Cleanliness
8.31
Several reviews mentioned clean rooms, but instances of issues during check-in and noise affected perception.
Service
9.28
Guests praised the friendly and helpful staff, enhancing the overall service experience.
Location
9.82
Numerous reviews highlighted the excellent location near restaurants and attractions.
Room Quality
7.77
Some comments described small rooms and issues with noise, affecting overall comfort.
Amenities
8.8
Amenities like the rooftop pool and breakfast service were appreciated, though breakfast options were limited.
Value for Money
8.26
Most reviews indicated decent value, though some mentioned additional charges that were not expected.
Food and Beverage
7.81
Mixed reviews on the breakfast quality and limited options resulted in a lower score.
Overall Experience
8.78
Guests had a generally positive experience with significant praise for location, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:44

Property Description

Luxurious Amenities and Services

Hotel Santa Catalina offers a range of luxurious amenities and services to ensure a comfortable stay. From the outdoor swimming pool and garden to the on-site restaurant and bar, guests can relax and unwind in style.

Convenient Location

Situated near Cartagena's top attractions such as Bolivar Park, Cartagena's Gold Museum, and San Felipe de Barajas Castle, Hotel Santa Catalina provides easy access to the city's popular points of interest, making it the ideal choice for travelers looking to explore the area.

Comfortable and Well-Equipped Rooms

The air-conditioned rooms at Hotel Santa Catalina are thoughtfully designed with guests' comfort in mind. Featuring modern amenities such as a desk, coffee machine, and flat-screen TV, each room provides a cozy retreat after a day of sightseeing.

Experience the perfect blend of luxury and convenience at Hotel Santa Catalina. Book your stay now to enjoy a memorable vacation in Cartagena de Indias.

Important information:

Please note that our breakfast is served a la carte in the Gran Inka restaurant.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for COP 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1155 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
J
Jessica • extended_group • br
10
2026-06-06 • via Nuitee
G
Georgia • family_with_children • gr
5
Good location but very noisy.
Pros:

The location. It was just in the center of the old town.
The stuff in the breakfast area were very kind and helpful. Also the food was very good.

Cons:

We arrived at the hotel at 8:30 in the morning since we had a very early flight.
We asked if there was a possibility to get the room earlier and they told us yes, around 12:00. So we went there nearby to have our breakfast. However, after 12:00 they had us waiting and walking around in the heat to spend the time and they gave us our rooms at the time when the check in was normally done, at 15:00

There was quite a lot of noise inside the hotel. The cleaning staff started from 7am until 4 pm and they made a lot of noise as they talked very loudly.

In addition, a group of couples came to our floor and were going back and forth to their rooms talking each other’s even late at night.

The music from the bars was very loud and could be heard even though it had insulated windows.

The worst thing was that one night they were doing drilling work at 4am inside the hotel.
The morning we mentioned it to the reception but they said they didn't know anything.

2026-06-04 • via Nuitee
D
Daniel Esteban • family_with_children • cr
10
Fantasmagorico
Pros:

excelente ubicacion

Cons:

todo nos encanto

2026-06-01 • via Nuitee
J
Juan Ignacio • extended_group • es
8
2026-05-31 • via Nuitee
A
ANGEL VARGAS S • couple • mx
9
Rooftop imperdible en la ciudad amurallada Cartagena.
Pros:

La ubicación es privilegiada, el rooftop tiene vistas directas a la plaza de los coches y la torre del reloj, la piscina en el rooftop le da mucho valor a la estancia en este hotel, puedes pasar toda la tarde, ver el atardecer desde ahí, buenos tragos, buena comida. La atención del personal muy cálida, muy atentos tanto en recepción, como en el aseo de la habitación y en el rooftop. El restaurante Inkanto también tiene buena comida y bebidas.

Cons:

El desayuno incluido, el día que acudimos estaba muy saturado, quizás por el estrecho horario establecido, había poco personal y fue un poco tardado, aunque solo lo utilizamos una vez debido al horario y preferimos salir a probar otras cosas, quizás solo tuvimos mala suerte ese día.

2026-05-29 • via Nuitee
A
Antonio Cachazo • family_with_children • us
7
2026-05-25 • via Nuitee
A
Adriana • extended_group • co
8
Buen hotel, servicio a medias.
Pros:

El hotel es lindo, el desayuno excelente, es mi segunda vez allí.

Cons:

Cuando se paga extra por un hotel con piscina se debía poder usar, pero no se pudo hacer uso de la piscina ni la terraza por que había un evento. Debian en estos casos disminuir la tarifa.

2026-05-25 • via Nuitee
E
Elizabeth • extended_group • pe
5
2026-05-23 • via Nuitee
T
Thiago • solo_traveller • br
9
Ótimo custo benefício , bom café da manhã . Almoço com preço bom .
Pros:

Localização

Cons:

Luz baixa no quarto . Pouco apertado para 2 camas de casal (estavamos com 2 filhas )

2026-05-23 • via Nuitee
A
Ana • solo_traveller • pe
10
2026-05-20 • via Nuitee
C
Claudio • solo_traveller • br
10
Pros:

Gostamos da localizacao ,funcionsrios e cama e chuveiro excelentr

Cons:

Cafe da manha miito fraco

2026-05-18 • via Nuitee
B
Brenda • family_with_children • nl
9
Comfortabel
Pros:

Het uitzicht op het dak met zwembad

2026-05-17 • via Nuitee
L
Lili • family_with_children • pa
8
Volveré
Pros:

Ubicación
Desayuno
Atención de la recepción

Cons:

La vuelta para salir por la puerta de la ciudad amurallada, algunas veces el personal de recepción me acompaño para salir por el frente donde esta el restaurante

2026-05-17 • via Nuitee
L
Luciana • couple • br
8
Estadia boa, no geral!
Pros:

Cama grande e espaçosa

Cons:

Café da manhã. Dois dias sem o buffet!

2026-05-15 • via Nuitee
B
Brenda • family_with_children • nl
10
Een heel fijn hotel
Pros:

Super locatie als je kiest voor de reuring. Je zit midden in het historisch centrum. Mooi zwembad op het dak en super fijne bediening, die alles voor je doen

2026-05-07 • via Nuitee
S
SANDRA • couple • co
3
Imposible descansar
Pros:

Las personas

Cons:

Demasiado ruido de un bar que queda al lado del edificio. No se acabó la rumba hasta las 2 am. Terrible experiencia. El desayuno muy básico y de calidad pobre.

2026-05-04 • via Nuitee
N
Nathalia • extended_group • cr
9
Very good stay!
Pros:

Excellent location, breakfast and bed!

Cons:

Price when booking was different than charged

2026-05-04 • via Nuitee
S
Samia • couple • br
9
Best place to stay i
Pros:

Beautiful hotel, best location

Cons:

Noise outside

2026-05-02 • via Nuitee
M
Mariangela • couple • gb
9
Great location, nice pool and bar at the top
Pros:

Great location and customer service. Nice rooftop pool and bar/restaurant

Cons:

Restaurant on the ground floor is not part of the hotel but serves the breakfast which is included in the stay. Customer service there should match the hotel’s. Shower did not have hot water!

2026-05-02 • via Nuitee
J
Juliana • couple • br
8
2026-05-01 • via Nuitee