Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Great amenities
Cons:
High parking fees
Pool cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.68
Some guests mentioned cleanliness issues, particularly with the pool.
Service
9.65
Guests frequently praised the helpful and friendly staff.
Location
9.19
The location is very convenient for exploring downtown and the university area.
Room Quality
8.14
Rooms were generally spacious and cozy, although some guests experienced temperature issues.
Amenities
8.17
Loved the heated pool and gym but had issues with the pool maintenance.
Value for Money
7.13
Some concerns about high parking fees and overall pricing for the quality offered.
Food and Beverage
8.68
Enjoyable coffee/snack options in the lobby.
Overall Experience
8.55
Overall, a satisfying experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:17

Property Description

Convenient Downtown Location
Located in the heart of downtown Austin, the Sheraton Hotel is the perfect base for exploring the vibrant Red River Music District on foot.

Modern Amenities and Dining Options
Experience comfort in our well-appointed rooms with 32-inch flat-screen TVs, work desks, and coffee makers. Indulge in delicious meals at The Yard restaurant or grab a drink at the Lobby Bar or Coffee Bar.

Business-Friendly Services
Stay productive with our 24-hour business center, catering to all your work-related needs during your stay.

To experience the best of Austin's downtown scene with comfort and convenience, book your stay at Sheraton Austin today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Guest Reviews

8.4
Based on 819 reviews
Cleanliness: 7.68
Service: 9.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 8.55
J
Jose • couple • us
10
2026-10-29 • via Nuitee
A
Amy • couple • us
10
I would definitely stay here again! The staff sought and succeeded in meeting all of our needs!
Pros:

Location and staff; the food at the restaurants was also very good when we chose to eat in.

Cons:

Nothing

2026-10-28 • via Nuitee
M
Molina • couple • us
10
2026-10-27 • via Nuitee
S
Sara • extended_group • gb
7
Staff very helpful and accommodating
Pros:

Very comfortable and convenient to town

Cons:

No Shaving / makeup mirror and no Safe

2026-10-24 • via Nuitee
O
Olivia • couple • gb
9
2026-10-21 • via Nuitee
A
ann renee • couple • us
10
2026-10-19 • via Nuitee
A
Anja • family_with_children • de
10
2026-10-18 • via Nuitee
C
Carla • family_with_children • us
10
2026-10-14 • via Nuitee
C
CAMERON • couple • us
9
2026-10-13 • via Nuitee
C
Carina • couple • gb
8
2026-10-13 • via Nuitee
N
Nir • couple • il
7
2026-10-12 • via Nuitee
N
Nir • couple • il
7
2026-10-12 • via Nuitee
A
Anna • couple • gb
10
2026-10-09 • via Nuitee
R
Ruby • couple • au
1
2026-10-09 • via Nuitee
C
Carolyn • couple • us
8
2026-10-08 • via Nuitee
C
Celena • couple • us
10
2026-09-15 • via Nuitee
A
Abigail • solo_traveller • gb
10
Faultless! Brilliant
Pros:

Loved the decor and the pool

Cons:

Nothing! Loved it all

2026-09-10 • via Nuitee
A
Alonzo • family_with_children • us
10
It was delightful
Pros:

parking was excellent and the staff was superb

Cons:

NA

2026-09-10 • via Nuitee
E
Elia • couple • us
5
2026-09-10 • via Nuitee
G
Gutierrez • couple • us
10
2026-09-08 • via Nuitee