Central Hotel Cheltenham by Roomsbooked

Hotels
6.3 (1165 reviews)
7 Portland Street , Cheltenham , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Value for money
Cons:
Room quality issues
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
6.51
Several reviews remark on cleanliness; however, there are mentions of tired decor and musty smells.
Service
7.48
Friendly and welcoming staff are frequently mentioned positively in the reviews.
Location
8.02
Central location is a strong point across many reviews.
Room Quality
4.97
Inconsistent quality highlighted with complaints about small rooms and discomfort.
Amenities
6
Basic amenities noted, with some positive mentions of additional facilities, but a lack of some necessities.
Value for Money
7.46
Overall value for money is positively noted, balancing against the issues mentioned.
Food and Beverage
4.51
No explicit mentions of food and beverage; assigned the target average as this is a basic hotel.
Overall Experience
5.48
Mixed sentiments overall, with both positive and significant negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:57

Property Description

Central Hotel in the Heart of Cheltenham offers an ideal stay with free parking and Wi-Fi.

Convenient Location: Situated near Cheltenham's popular attractions like the Racecourse and Town Hall, guests can easily explore the town on foot.

Well-Equipped Rooms: Enjoy the convenience of self-catering rooms with fridges and combination oven/microwaves, ensuring a comfortable stay.

Comfort and Convenience: Whether it's the en suite bathrooms, TV, or tea/coffee facilities, each room is designed to cater to your needs.

Ready to experience the charm of Cheltenham at Central Hotel? Book your stay now!

Important information:

Free on-site parking is available on a first-come, first-served basis.Please contact the hotel before arrival to check availability.

This property offers a 24 Hour Assistance line.

Please note there is free WiFi at the hotel, but signal strength can vary throughout the property.

Kindly note that in the event of a 'Call Out' for a staff member in a non-emergency, a fee of GBP 35 will apply.

Please note that in the event of a lost key an additional deposit of GBP 25 for a spare key will be required and is fully refundable on the return of all keys.

Please note the lead guest must be 18 years and older.

Special Conditions may apply for group bookings, please contact the accommodations for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 1165 reviews
Cleanliness: 6.51
Service: 7.48
Location: 8.02
Room Quality: 4.97
Amenities: 6
Value for Money: 7.46
Food and Beverage: 4.51
Overall Experience: 5.48
K
Katie couple gb
7
2026-07-11 via Nuitee
C
Christopher couple gb
5
Tired looking room but functional.
Pros:

Location.

Cons:

Had to give photo ID which was photocopied. Seemed very odd.

Very tired looking room. Passable for a night on my own.

2026-07-06 via Nuitee
P
penny couple gb
8
We definitely stay here again. Although now I think about it, we were in a room facing the car park
Pros:

Central Hotel Cheltenham is in a grade 2 listed Georgian building. I like being somewhere with a bit of history. It also has a carpark (accessed from road, which runs behind the hotel) which is unusual for hotels in this area although it is on a first come first serve basis we arrived on Friday evening, and it was practically empty. The staff were very friendly and helpful while the hotel itself was old. The bathroom looked a brand spanking new.

Cons:

I guess the hotel is a little shabby, but it’s such a good price and so central and has a car park. I didn’t really mind about the slightly old carpet, etc..

2026-07-05 via Nuitee
J
John solo_traveller gb
1
People can stay at much better/nicer hotels for the same/similar price. I would not advise anyone to stay at thi
Pros:

The location is great but that is it. Worst I’ve ever stayed in, and I’ve stayed in many!

Cons:

The hotel is unkept. The carpets are stained and looked like they are older than the building. The table in the room looked like it was covered in a fungus. Tea and coffee in room but no mugs! The en suite smelt. Not toilet roll holder in toilet. I paid to park car in nearest NCP car park, to be told there is free parking at hotel, but there is no way of knowing how to get into the parking. This is the first hotel I’ve ever experienced, it’s vile.

2026-07-04 via Nuitee
T
Tony solo_traveller gb
8
Cheltenham break
Pros:

Place is situated in town centre and ideal for walking around Cheltenham with access to public transport if you want to venture further. Rooms are a adequate size and clean.

2026-07-04 via Nuitee
L
lesley solo_traveller gb
3
2026-07-04 via Nuitee
R
Rich solo_traveller gb
8
2026-07-01 via Nuitee
T
Tristan solo_traveller gb
9
2026-07-01 via Nuitee
J
Jamie solo_traveller gb
5
Great staff.. just way to hot in the room
Pros:

Location good

Cons:

No fans no air con nothing.. in this weather you need to provide these. So anyone looking to book don’t in this heat

2026-06-29 via Nuitee
A
Alex solo_traveller au
6
Tired but clean
Pros:

We liked having bowls to eat our weetabix.
We arrived quite late and the receptionist was charming and helpful.

Cons:

It was a very hot day over 30°. There was only a small fan in a top room which meant it was very, very hard to get to sleep.
Because of arriving late parking was somewhat challenged in a very small car park.

2026-06-29 via Nuitee
D
David solo_traveller gb
4
2026-06-29 via Nuitee
A
Andrew solo_traveller gb
5
Average room albeit overpriced for condition of facilities
Pros:

Convenient location in the centre of Cheltenham

Cons:

Very dated decor. Fowl smell of sewerage / drain water in bathroom and internal door handle was broken in arrival. Overpriced for the condition of the room and hotel.

2026-06-29 via Nuitee
M
Melvyn solo_traveller gb
3
Pros:

The location

Cons:

The room

2026-06-28 via Nuitee
J
Jacqueline Gaches solo_traveller gb
7
Excellent central location
Pros:

Excellent value fur money in a central location with car parking. Bit tired room but clean and great en suite with everything needed in room

Cons:

Generally a bit dated and tired in public areas

2026-06-27 via Nuitee
J
Justin family_with_children au
4
2026-06-25 via Nuitee
J
Jonathan couple gb
6
Pros:

the girl on reception was very helpful

2026-06-24 via Nuitee
S
Spencer solo_traveller gb
3
Pros:

The staff were very friendly

Cons:

Nothing like the picture that was advertising the room. Broken shower that wouldn’t stay above my head. No fan in this insane heat!

2026-06-23 via Nuitee
T
Taliani solo_traveller it
4
Struttura un po troppo vecchia e troppo basica
Pros:

Staff gentile

Cons:

Arredamento trascurato

2026-06-22 via Nuitee
J
jaime solo_traveller gb
6
Great value, clean and comfortable with friendly staff and good amenities.
Pros:

The hotel is a little tired but for the price that’s fine, it was clean comfortable and staff were very friendly and accommodating. I stayed in a double room, with a little kitchen including fridge and microwave which was great!
Bathroom clean with soap and towels.
I stayed very comfortable for 3 nights and would stay again.

Cons:

Just a little tired but no complaints

2026-06-21 via Nuitee
P
Patrick couple gb
1
The ceiling was leaking waste water from the room above. Constant dripping in the early hours of the morning so we could
2026-06-21 via Nuitee