Central Hotel Cheltenham by Roomsbooked

Helaas was het bed een enorme tegenvaller. Het bed was veel te klein voor twee personen, waardoor onze voeten zelfs over de rand uitstaken. De kussens waren duidelijk versleten en erg dun.

Het ergste was de matras. Deze lag helemaal scheef en had een flinke kuil, waardoor we voortdurend naar elkaar toe rolden. Daarnaast kraakte en bewoog het hele bed bij iedere draai.

Het bed was echt een zware aanfluiting en zorgde voor een zeer slechte nachtrust. Erg jammer, want verder is het een leuk en schoon pension. Met een goed bed zou het verblijf een stuk aangenamer zijn geweest.

The Room was not what I would expect from a "hotel" more like a guest room in someones house.
The bed was comfortable but small and pushed up against a wall.
The Fridge in the room made a humming noise all night and was placed next to the bed.
The shower and toilet appeared to be in what would have been a closet at one time
A fire place was still present in the wall.
The Key to the room was almost impossible to turn.

Wallpaper peeling from walls. Curtains but no net curtain so getting dressed meant leaving lights on and curtains closed. Appreciate it is being refurbished.

I moved the booking, then on the day I message to check my reservation and I was told it had been cancelled. Without any refund

Bed wasn’t comfortable, the carpets weren’t clean the place looks old

The Room is small but I knew that it was a single room when I booked it. Even though it was a single it was smaller than I expected. The Location was Ideal for me and I have stayed with them before but had a better and bigger room.

I had room 2 opposite reception and next to the front door so obviously noisy but when it settled down which was fairly late it was ok but I really don’t know know why they use that room

i was locked in the room around 10 mins . Even i knocked the door nobody answer.

Strange feeling to the hotel overall when we arrived, very empty with limited furnishings but many many adverts and posters for the company who had recently bought the hotel. Parking was difficult to locate and I would not recommend using if you have a large car as the entrance road was tiny. Our room, room 12, was on the ground floor and was directly next to both the staff room and the car park with us having a door in the room which could access the car park, the room was also strange with a middle room having an almost kitchen set up minus the cooking appliances but having many storage cupboards, it seemed to be a converted concierge room. On night one of our stay the fire alarm was set off due to another guest and the overnight receptionist seemed unsure how to turn off the alarm or gave us aologies in the morning for us being woken up, the morning after we then had difficulty with our hot water in the room and discovered that the shower had been fitted incorrectly with the cold side being hot and vice versa. On night two of our stay we were continually kept awake from 4 in the morning by constant noise in the landing and in the car park and the smell of marijuana from outside too. The bed was decent but not brilliant and the pillows were particularly lumpy and small. Overall I wouldn't stay again.

lack of air conditioning--in a heat wave