DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Hotels
Doubletree by Hilton
8 (937 reviews)
One Bigelow Square , Pittsburgh , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Elegant room design
Cons:
Cleanliness issues
Food service not available

Categories

Cleanliness
6.14
The room was reported as dirty, and carpet was a mess.
Service
9.11
Charming and friendly reception staff; proactive communication from housekeeping.
Location
9.15
Centrally located with easy access to attractions.
Room Quality
9.1
Newly remodeled room that was fantastic with elegant furnishings.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Great value for the price.
Food and Beverage
6.14
The restaurant was supposed to be open but was closed.
Overall Experience
8.11
Third stay here and it does not disappoint.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Prime Location in Pittsburgh's Business District

Convenient Amenities for Guests

The DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown offers a complimentary shuttle service for easy exploration of the city, a well-equipped health club for fitness enthusiasts, and a relaxing indoor pool for unwinding after a busy day.

Comfortable and Luxurious Accommodations

Guests can enjoy spacious rooms and suites with free high-speed internet, cozy bedding featuring pillow-top mattresses and down comforters, and entertainment options including HDTVs. The Wolfgang Puck coffee makers with complimentary coffee and tea add a touch of luxury to your stay.

Ready to experience the perfect blend of convenience and comfort in downtown Pittsburgh? Book your stay at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown now!

Important information:

Guests must be 21 years of age or older to check in.

Please note, valet parking: car size clearance is 74 in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 36 per day.

Location

Guest Reviews

8
Based on 937 reviews
Cleanliness: 6.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.14
Overall Experience: 8.11
H
Harold couple us
8
2026-07-23 via Nuitee
P
Peggy couple us
6
It was ok. Very busy area, albeit beautiful. Our room was clean for the most part but the bathroom wasn’t the best
Pros:

Clean, friendly staff

Cons:

Parking!! Valet parking is the only option and they are short staffed

2026-07-22 via Nuitee
A
Amber extended_group us
7
2026-07-22 via Nuitee
G
Gabriel solo_traveller pl
8
2026-07-21 via Nuitee
M
Michael solo_traveller us
7
Larock's stay downtown pittsburgh
Pros:

Good location downtown

Cons:

Price for the rooms are too high and plan to pay at least $45 for parking

2026-07-20 via Nuitee
M
Magdalena extended_group gb
10
2026-07-19 via Nuitee
G
Gillian family_with_children us
8
Cons:

I wish there was a mini fridge in the room.

2026-07-11 via Nuitee
R
Rebecca family_with_children us
10
2026-07-10 via Nuitee
R
Raelyn family_with_children us
10
Pros:

Friendly staff

2026-07-09 via Nuitee
C
Crystal solo_traveller us
7
Musty Smell
Pros:

The location was perfect to attend a concert at PPG. The restaurant was also very good!

Cons:

The room smelled musty, especially the bathroom. The shower curtain needed washed.

2026-07-09 via Nuitee
E
Elizabeth extended_group us
8
2026-07-04 via Nuitee
J
Jessica family_with_children us
8
2026-06-29 via Nuitee
S
Susan family_with_children us
7
The room served the purpose for our trip to go to the Alex Warren concert and stay close to PPG.
Pros:

Beds were comfortable.
Location was fantastic for going to a concert at PPG.

Cons:

The bathroom was awkwardly small. The sink should have been outside the bathroom where they had a counter for hair/make up.
Wasted space where desk was.

2026-06-26 via Nuitee
A
Akhil solo_traveller us
10
Pros:

Shout out to the lady managing the morning breakfast rush.

2026-06-26 via Nuitee
A
Abagail family_with_children us
10
2026-06-25 via Nuitee
M
Michelle family_with_children us
10
Was there for a concert
Pros:

The ease of checking in and politeness of the staff

Cons:

Nothing

2026-06-25 via Nuitee
T
Timothy solo_traveller us
9
2026-06-23 via Nuitee
D
dessicak2023 Family
10
Overall The Stay & Staff were Awesome!
Pros:

If I can do a shout out to all the staff members who assisted in making our stay a grand one, I would. It started upon checking in. I arrived with my mom tired but grateful that we finally made it to our destination. The purpose for the visit was twofold: destination wedding and for medical reasons. I booked for six (6) nights. So upon attempting to check in, my debit card refused to go through (no fault of theirs but the bank itself). I went through all the emotions anybody can think of at this point. Thank God for Devin (auditor) and the manager for sorting us out other wise we would be out on the streets. They agreed upon another payment option until I could sort out the bank issues.
Throughout the stay, whatever we requested or asked for, we were assisted. Thanks to the staff member who went out their way to retrieve the bath mat for my mom to prevent slipping as well as the needed essentials for the room. The front desk gentlemen even assisted us with our packages/luggage/bags. The premises itself is quite accommodating, huge (> 17 floors) and was quite clean. (They recently renovated the complex.) The room was quite comfortable with temperature controls. The beds were also comfortable. Water pressure and having access to hot water: excellent.
The staff at the Bigelow Restaurant & Grill were quite pleasant. The breakfast food was awesome.
We were immensely helped throughout; all the way to when we had to checkout.
We were saddened to leave but we really enjoyed our stay. Once again, my mom & I thanks the entire staff/DoubleTree family for making our stay enjoyable and assisting us throughout. I would definitely recommend this hotel and if I just so happen to return, I would book this hotel again.
Once again, many thanks!
Lakeisha

2026-06-18 via Tripadvisor
C
Chad couple us
8
2026-06-18 via Nuitee
S
Stephen solo_traveller us
8
2026-06-15 via Nuitee