City Express Junior by Marriott Ciudad de México Sullivan

Hotels
•
City Express
8.1 (302 reviews)
James Sullivan 35, San Rafael, Cuauhtémoc , Mexico City , mx
+52 55 8311 8400

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Laundry
Luggage storage
Daily housekeeping
Vending machine - drinks
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Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Lack of clean rooms
Poor service in some instances
Limited amenities

Categories

Cleanliness
7.43
Several reviews mentioned cleanliness issues, indicating that improvements are needed.
Service
8.9
The service was described as friendly and helpful, but some reviews indicated lack of assistance.
Location
8.94
Many reviewers praised the location as convenient and ideal.
Room Quality
7.39
Some reviews noted issues with room amenities and cleanliness.
Amenities
7.92
Amenities were mentioned positively but some guests felt more could be provided at this tier.
Value for Money
8.38
General sentiments suggest reasonable value relative to the services and experience offered.
Food and Beverage
7.43
Reviews showed mixed feelings about food variety and quality.
Overall Experience
8.4
Overall impressions were mostly positive, although there were significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:54

Property Description

Convenient Location
City Express Junior by Marriott CDMX Sullivan is strategically situated in the Reforma district, with key attractions like the United States Embassy and The Angel of Independence just a short distance away. Guests can easily explore the city with Museo de Memoria y Tolerancia, Palacio de Correos, and Chapultepec Castle in close proximity.

Comfortable Accommodations
This 4-star hotel offers free WiFi, room service, and a 24-hour front desk for the convenience of guests. Each room is equipped with a desk, ensuring a productive stay for business travelers or those needing a dedicated workspace.

Nearby Cultural Gems
Immerse yourself in the local culture by visiting Museo de Arte Popular and The Museum of Fine Arts, located within a few kilometers from the hotel. With Benito Juarez International Airport also just 12 km away, City Express Junior by Marriott CDMX Sullivan is the ideal choice for your stay in Mexico City.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8.1
Based on 302 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
G
Genaro Mauricio • solo_traveller • mx
10
2026-07-25 • via Nuitee
F
Fabian • solo_traveller • pe
10
2026-07-21 • via Nuitee
G
Gabriela • family_with_children • mx
9
2026-07-20 • via Nuitee
M
Mauricio • family_with_children • pa
9
Buenisima
Pros:

Lo mejor la atención de todo el personal y la ubicación excelente!

Cons:

Nada, todo me pareció muy bien

2026-07-12 • via Nuitee
A
Adrian • family_with_children • cr
10
si volveria
Pros:

Cerca del centreo de la capital

Cons:

Eramos 4 personas y solo nos dieron dos botellas de agua,

2026-07-12 • via Nuitee
M
Micaela • family_with_children • mx
10
2026-07-07 • via Nuitee
C
Claudia • family_with_children • gt
10
Cómodo
Pros:

Limpieza, buen servicio, ubicación

Cons:

Todo bien

2026-07-06 • via Nuitee
A
Anand • solo_traveller • ph
1
All it has is location going for it
Pros:

Location is absolutely wonderful

Cons:

Rooms are just shocking. Tiny beds, no amenities I'm room, and I mean nothing m no fridge, no kettle, no toiletries..nothing.

Never experienced such a Marriot property, but maybe it's the "junior" tag..and it's meant to be such..but price is definitely not junior.

2026-06-22 • via Nuitee
F
Federico • solo_traveller • au
7
Pros:

Location and staff

Cons:

The breakfast area feels like a cheap restaurant and eating from paper plates and cups makes it feel even cheaper, breakfast was average and I didn't like all your products had sugar or highly processed ingredients

2026-06-20 • via Nuitee
A
Ana Gabriela • couple • mx
8
2026-06-17 • via Nuitee
E
Eneida • solo_traveller • mx
9
2026-06-14 • via Nuitee
F
Francisco • solo_traveller • mx
10
2026-06-07 • via Nuitee
V
Villanueva • solo_traveller • mx
10
Pros:

Las habitaciones limpias.

Cons:

Todo estaba bien.

2026-05-31 • via Nuitee
F
Francisco • solo_traveller • mx
10
2026-05-30 • via Nuitee
S
Salgado • solo_traveller • mx
10
2026-05-16 • via Nuitee
A
Alvarez • couple • mx
9
2026-05-15 • via Nuitee
R
Reyna • family_with_children • mx
10
Pros:

Todo excelente

Cons:

El desayuno

2026-05-15 • via Nuitee
M
Mariscal • solo_traveller • mx
7
Pros:

Que incluye desayuno

Cons:

La habitación sumamente pequeña y por la mañana 5:30 aprox. los olores del restaurant entraron a la habitación.

2026-05-12 • via Nuitee
F
Francy • family_with_children • co
9
Espectacular!!
Pros:

Hotel muy cómodo, muy limpio y bien ubicado.

Cons:

Todo estuvo maravilloso. Aunq fuera un plus si además contara con secador de cabello en el
Baño.

2026-05-06 • via Nuitee
K
Katherine • family_with_children • co
10
Volvería
Pros:

Muy cómodo, limpio, organizado y está bien ubicado cerca de lugares de interés

Cons:

Quizá variar más el desayuno para extranjeros que no comemos mucho comida mexicana

2026-05-06 • via Nuitee