City Express Junior by Marriott Ciudad de México Sullivan

Hotels
•
City Express
8.1 (289 reviews)
James Sullivan 35, San Rafael, Cuauhtémoc , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Luggage storage
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Lack of clean rooms
Poor service in some instances
Limited amenities

Categories

Cleanliness
7.43
Several reviews mentioned cleanliness issues, indicating that improvements are needed.
Service
8.9
The service was described as friendly and helpful, but some reviews indicated lack of assistance.
Location
8.94
Many reviewers praised the location as convenient and ideal.
Room Quality
7.39
Some reviews noted issues with room amenities and cleanliness.
Amenities
7.92
Amenities were mentioned positively but some guests felt more could be provided at this tier.
Value for Money
8.38
General sentiments suggest reasonable value relative to the services and experience offered.
Food and Beverage
7.43
Reviews showed mixed feelings about food variety and quality.
Overall Experience
8.4
Overall impressions were mostly positive, although there were significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:54

Property Description

Convenient Location
City Express Junior by Marriott CDMX Sullivan is strategically situated in the Reforma district, with key attractions like the United States Embassy and The Angel of Independence just a short distance away. Guests can easily explore the city with Museo de Memoria y Tolerancia, Palacio de Correos, and Chapultepec Castle in close proximity.

Comfortable Accommodations
This 4-star hotel offers free WiFi, room service, and a 24-hour front desk for the convenience of guests. Each room is equipped with a desk, ensuring a productive stay for business travelers or those needing a dedicated workspace.

Nearby Cultural Gems
Immerse yourself in the local culture by visiting Museo de Arte Popular and The Museum of Fine Arts, located within a few kilometers from the hotel. With Benito Juarez International Airport also just 12 km away, City Express Junior by Marriott CDMX Sullivan is the ideal choice for your stay in Mexico City.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 240 per day.

Location

Guest Reviews

8.1
Based on 289 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
V
Villanueva • solo_traveller • mx
10
Pros:

Las habitaciones limpias.

Cons:

Todo estaba bien.

2026-05-31 • via Nuitee
F
Francisco • solo_traveller • mx
10
2026-05-30 • via Nuitee
S
Salgado • solo_traveller • mx
10
2026-05-16 • via Nuitee
A
Alvarez • couple • mx
9
2026-05-15 • via Nuitee
R
Reyna • family_with_children • mx
10
Pros:

Todo excelente

Cons:

El desayuno

2026-05-15 • via Nuitee
M
Mariscal • solo_traveller • mx
7
Pros:

Que incluye desayuno

Cons:

La habitación sumamente pequeña y por la mañana 5:30 aprox. los olores del restaurant entraron a la habitación.

2026-05-12 • via Nuitee
K
Katherine • family_with_children • co
10
Volvería
Pros:

Muy cómodo, limpio, organizado y está bien ubicado cerca de lugares de interés

Cons:

Quizá variar más el desayuno para extranjeros que no comemos mucho comida mexicana

2026-05-06 • via Nuitee
F
Francy • family_with_children • co
9
Espectacular!!
Pros:

Hotel muy cómodo, muy limpio y bien ubicado.

Cons:

Todo estuvo maravilloso. Aunq fuera un plus si además contara con secador de cabello en el
Baño.

2026-05-06 • via Nuitee
E
Emma Lucia • family_with_children • co
9
Buena
Pros:

Limpieza

Cons:

Los desayunos fatales para los que no somos de México

2026-05-06 • via Nuitee
S
Solano • extended_group • co
10
Excelente atención
Pros:

Excelente atención muy cómodo todo el personal muy amable y atentos calificaciones 10/10

2026-05-06 • via Nuitee
S
Sevilla • solo_traveller • mx
10
2026-05-05 • via Nuitee
S
Santiago • solo_traveller • co
6
Habitaciones huelen mal y terrible desayuno
Pros:

Ubicacion

Cons:

1. Las habitaciones huelen mal a humedad
2. El desayuno, el restaurante es demasiado pequeño para la ocupacion entonced tocaba esperar por lo menos 1 hora para alcanzar huevo.
3. Las.cortinas del baño claramente no las cambiaban hace muchos dias, estaban suciad o olian mal.
4. 2 de los 5 dias que estuve en el desayuno no habia vasos para tomar cafe. El personal del hotel nos dio vasos de plastico como contigencia para tomar cafe, pero se derretian, terrible.

2026-04-20 • via Nuitee
L
Laura Lilian • solo_traveller • mx
9
2026-04-16 • via Nuitee
A
Alvarez • solo_traveller • mx
10
Pros:

Excelente

2026-04-16 • via Nuitee
A
Alexander • solo_traveller • mx
10
2026-04-16 • via Nuitee
F
Fajardo • family_with_children • gt
8
El hotel nos pareció muy limpio y ordenado, buen servicio.
Pros:

La ubicación

Cons:

El único inconveniente es que solicité una cama king y nos dieron una cama matrimonial, al final nos quedamos con ella, pero si no es lo que solicitamos, así mismo considero que sería bueno el servicio de restaurante y el desayuno lo hacen muy ajustado y no hubo huevitos y frijoles en dos ocasiones.

2026-04-07 • via Nuitee
C
chavarria • family_with_children • cr
9
Pros:

Hotel muy céntrico. Me gustó volvería de nuevo

2026-04-07 • via Nuitee
R
Roberto • family_with_children • cr
8
2026-04-07 • via Nuitee
G
GASTON • solo_traveller • ar
8
2026-04-05 • via Nuitee
S
SANDRA • couple • mx
9
Pros:

Ubicación, servicio

Cons:

Las habitaciones muy pero muy chiquitas y las camas muy muy chicas

2026-03-28 • via Nuitee